SaaStr

JUNE 5, 2023

Travel the world. Unless you count the size of your house at the Yellowstone Club as personally meaningful, unless you truly need to flex and/or can’t live within your means, there is no meaningful quality-of-life difference between making $5m-$10m and $50m-$500m. Not really. You can take care of your family. Buy a nice enough house.

Banking 351

Banking Travel Acquisition Startup 351

SaaStr

APRIL 5, 2020

If you are one of the SaaS companies that is in one of the hardest-hit categories (travel, events, housing, etc.) And that’s leadership. I’ve seen incredible leadership across almost every CEO I work with closely. Leadership Rapidly Evolves and Changes. you’ve already been through gut-wrenching change.

Leadership 236

Leadership Travel Churn SaaS 236

SaaStr

JANUARY 29, 2021

That’s not chump change, but it’s not as much as you think including rent, travel, expenses. The rest will go to office, admin, travel and associates and non-partners. . 500k a year in travel and expenses, marketing (if any), “IT”, etc. So in a $180m fund, the LPs “pay” the firm $3.6m a year to run it. . It’s not all salaries.

Venture Capital 300

Venture Capital Travel Compensation Investment 300

SaaStr

SEPTEMBER 19, 2021

But travel takes its toll. Making travel less literally painful is a high ROI investment, at least after you are at scale and have a few bucks in the bank. Find someone that can own 20%–40% of the company’s operations. Fly Business Class, Stay in Decent Hotels (Once You Can). I know we all don’t want to do this. That doesn’t help.

Travel 255

Travel Banking Startup Scaling 255

Kellblog

NOVEMBER 2, 2023

More simply, do we still have travel budget? Little or no travel budget. I recently spoke with a product leader with a team of about 8 PMs, none of whom were allowed to travel anymore. They’d be better off with 6 PMs and some travel budget. It’s not about the travel budget per se.

VP of Engineering 108

VP of Engineering Travel Underperforming Technical Team Headcount 108

Buffer Resources

APRIL 22, 2024

Linkedin Known as the social media platform for professionals, LinkedIn is great for developing thought leadership and growing your business reputation. Instagram can be particularly powerful in spaces where aesthetics and imagery take center stage, such as travel, real estate, food, and art.

Social Media 95

Social Media Scale Growth Hacking Headcount 95

SaaStr

JUNE 10, 2020

We are a business travel management and a new model for corporate T&E. We are very much a different model in that we’re one platform where you have your booking travel, your consumer-like interface married to your world class travel agents all in one. We know where future travelers are coming. We have a map.

Travel 174

Travel Marketing Scale Outsourcing Services 174

Buffer Resources

APRIL 19, 2023

I loved getting to use my voice and story to help create a more inclusive world and started working on a strategic plan for turning my thought leadership into a business. A cheap tripod and a travel ring light make it so much easier for me to create content on the fly. There have also been some monetary investments.

Outsourcing Services 100

Outsourcing Services Investment Social Media Revenue 100

Andreessen Horowitz

JANUARY 23, 2024

I love seeing founders mature in their leadership, finding themselves in the process. And most of all my family, for supporting me when I had late nights or work travel, or when I was signing a term sheet on December 31st (true story). I love seeing a startup grow from a dream to a global phenomenon. So what’s the announcement?

Venture Capital 95

Venture Capital Travel Startup Leadership 95

Sales Hacker

SEPTEMBER 27, 2019

If I am traveling, I usually take a flight between 6:00am–7:30am. As you can imagine my routine changes with travel. . I typically work remote one day a week and for the other 4 days (if not traveling) I arrive in the office at 8:15. . Thursday: Travel Day. During-Work Routine. 12:00–12:30pm : Lunch. Wednesday .

Travel 83

Travel Forecasting Leadership Interviewing 83

ChurnZero

MARCH 14, 2023

If that gets you down, remind yourself that you’re not building a vessel to travel to the moon and back. And it’s especially hard work when you break out what’s required to build the kind of cohesive set of capabilities that enable a CS practice to deliver programmatic customer outcomes consistently, measurably, and at scale.

Systems Review 98

Systems Review VP of Engineering Scale ChatGPT 98

ChurnZero

MARCH 14, 2023

If that gets you down, remind yourself that you’re not building a vessel to travel to the moon and back. And it’s especially hard work when you break out what’s required to build the kind of cohesive set of capabilities that enable a CS practice to deliver programmatic customer outcomes consistently, measurably, and at scale.

Systems Review 94

Systems Review VP of Engineering Scale ChatGPT 94

SaaStr

AUGUST 7, 2020

An extra office to make travel easier. When the business is at scale and unstoppable, then it’s OK, to a point, to pay significant money for leverage. Even 2 executive assistants might make sense. Hire a recruiter to help manage candidate flow. Make sure you have an amazing, comfortable home office set-up.

Travel 254

Travel Scaling Startup Investment 254

Intercom, Inc.

MARCH 26, 2020

Our leadership team is fully engaged in the active management of our response during this challenging period. In addition to our temporary work-from-home policies, we suspended business travel and visitors to our offices beginning on March 5. We are conducting interviews and onboarding new employees remotely.

AWS 192

AWS Scale Business Cloud 192

BetterCloud

OCTOBER 16, 2020

Read on to learn more about his career, his leadership strategy, and his vision for BetterCloud over the coming years. So what are some of the unique needs at BetterCloud that might shape your approach to leadership here? What was your leadership style before COVID hit, and has it evolved in the months since?

Travel 52

Travel Leadership Technology Interviewing 52

SaaStr

AUGUST 16, 2020

You can do 5x as many customer Zooms now that we can’t travel or even Uber to visit customers. I remember the first big customer I lost was because the competition had showed up in person — and I hadn’t ever even talked to them directly. But you know what? So force yourself to. You may lose those ones.

Travel 247

Travel Retention Enterprise Investment 247

Sales Hacker

JANUARY 19, 2023

I traveled with them in business class to see clients. I socialized with them at elegant black-tie events, fine client dinners, and weekend leadership retreats. Maybe it goes without saying, I never heard them mistake the mail room guy or the security guard for a leadership team member.) But they didn’t see me.

Sales Recruiting 85

Sales Recruiting Underperforming Technical Team Sales Hiring Sales 85

Intercom, Inc.

MAY 30, 2018

We intuitively feel that we are choosing the route, direction and speed of our journey, and even the type of car we’re traveling in. Detached from the leadership; removed from the sense of mission. We all like to think we’re the drivers of our own life. The truth is, however, that most of us are mere passengers in our own life journey.

Travel 181

Travel Finance Leadership Development 181

Sales Hacker

SEPTEMBER 29, 2023

Manny Ataebi (SVP of Marketing, Eureka – Seed) shares his perspective from experience with B2B enterprise from Seed through Series B/C: “In person dinners: Doing very well with these as we travel around the globe for locations. Most times working with another company or two, sometimes alone.

Scale 100

Scale Marketing AI Search ChatGPT 100

SaaStr

JANUARY 21, 2022

Build the baseline by checking leadership assumptions. As Grammarly traveled the journey of Consumer-MSB-Enterprise, they also had a growing side of the organization that complimented their product teams like sales, customer success, sales engineering, business development, sales development, and so on. Productize everything .

Scale 196

Scale SMB Enterprise Sales Hiring 196

OpenView Labs

JUNE 29, 2020

As a result, technology and service providers are faced with an entirely new set of priorities from their clients’ senior leadership teams. As the CMO of a global apparel company described, “Leadership teams are faced with a triple threat. Triple threat. Supply chain disruptions have made product availability unreliable at best.

Marketing 53

Marketing Travel Leadership Technical Review 53

Intercom, Inc.

MARCH 25, 2021

Jeanne is one of the leading voices on customer-centric leadership. Your leadership style, the way you conduct your business, even the kind of person you are, year after year, will define how you’ll be remembered. One-company accountability, leadership, and culture. The lesson? Ditch the reactive approach.

VP of Engineering 181

VP of Engineering Scale Business Leadership 181

Intercom, Inc.

JULY 19, 2018

But as Jean and Edmond will now tell you, following years of engineering leadership at Quip, Quora, Medium and more, that simply isn’t the case. They’ve now started a company together, Co Leadership , to help pave the road for engineers to become leaders. Leadership is a mindset, not a title. Louis: How do you define leadership?

Engineering 135

Engineering Leadership Software Review Technical Review 135

Sales Hacker

JULY 22, 2019

David Zwerin: TripActions is a revolutionary business travel platform and it’s really the choice of enterprise organizations out there. We help enable you to build, manage and scale a world class corporate travel management program with ease. Sam Jacobs: Is it fair to say, is it like a new kind of corporate travel agency?

Scale 56

Scale Metrics Revenue Data 56

SaaStr

MARCH 7, 2023

Take advantage of a unique recruiting pool resulting from RIFs across the industry to secure key talent.Active cost management Look for opportunities to reduce spend — first discretionary expenses (travel, entertainment, meals, contractors, tooling), then non-discretionary Slow down or freeze hiring Incentivize increased business efficiency Organizational (..)

Outsourcing Services 164

Outsourcing Services Scaling Venture Capital Forecasting 164

Totango

JANUARY 22, 2018

By way of personal interests, she has traveled to all 7 continents and is a passionate member of the TEDx organization in San Francisco. With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries.

Customer Success 76

Customer Success Sales Recruiting Sales Hiring Scale 76

SaaStr

OCTOBER 15, 2020

The travel. The New Revenue dials and dashboards in Salesforce go back to zero every month, or at least every quarter. Everyone wants to grow even faster. The team is a bit restless. The customers are great but … they … are … so … tiring. The competition is everywhere. The complaints. The 1-on-1s. The investors.

Travel 184

Travel Investment SaaS Revenue 184

Neil Patel

FEBRUARY 9, 2021

If you have access to creative minds, and your leadership team is comfortable with some risk, there are ways to borrow from the power of guerrilla marketing. Environment guerrilla marketing, also known as ambient guerrilla marketing, means marketing to people right where they spend time traveling from place to place.

Social Media 132

Social Media Strategy Marketing Advertising 132

Sales Hacker

JUNE 17, 2019

She contributes regularly to thought leadership, participating in 20 to 30 speaking engagements annually and publishing lots and lots of articles. ??Kathleen, Rocketrip is actually a rewards platform incenting travelers to spend less on travel. Essentially, what we do is we present each traveler with a price to beat.

Sales Hiring 63

Sales Hiring Scale Management Sales 63

Sales Hacker

JUNE 12, 2020

We’ve seen on a daily basis that salespeople, by embracing the tenets of virtual selling, have been able to connect with their customers in a meaningful way — even with face-to-face meetings unlikely, travel curtailed, and in-person conferences postponed. Thought leadership is particularly crucial.

Sales 77

Sales Marketing Social Media Leadership 77

OpenView Labs

MAY 4, 2020

There is no leadership manual for dealing with a once-in-a-century global health emergency—no script to guide what you should say to team members, customers and stakeholders in your business. Right now, everyone’s leadership skills are being tested in ways we could have barely imagined three months ago.

Leadership 75

Leadership Travel Communication Software 75

SaaStr

JANUARY 9, 2021

25% of their customers work in impacted industries such as travel and hospitality. The BlackLine CFO Partner was able to complete all the modeling for different options for customer relief and affordability for customers ahead of time, and it’s impact on the business, which made this a lot easier for Blackline to implement.

Scaling 200

Scaling Travel Investment Enterprise 200

User Pilot

DECEMBER 13, 2023

The odds are that it’s not the UX designer or product manager who is responsible for company-level goals but senior leadership. Tell them to imagine that they have traveled into the future and their ideal solution already exists. Define your business objectives It all starts with clarifying the business goals.

Strategy 97

Strategy Underperforming Technical Team User Experience SaaS 97

Kellblog

FEBRUARY 28, 2020

Placing restrictions on travel, including not only guidelines for travel to affected areas but also guidelines for what you should do if you have recently traveled to one [5]. Taking the pressure off live attendance.

Startup 103

Startup Travel Software Review Trends 103

CustomerSuccessBox

DECEMBER 3, 2021

Customer conferences, conference travel (if applicable), leadership meetings (both internal to CS and broader) As leaders, you should be thinking about how productivity and quality can be improved in a way that contributes to the growth and, at the appropriate time in the growth cycle, profitability.

Customer Success 52

Customer Success Data Technical Review Headcount 52

OpenView Labs

OCTOBER 21, 2020

You can teach yourself how to read faster , or you can go for audiobooks and listen to them while you also exercise, walk, eat or travel. More leadership advice. The Secret to Strong Leadership is Self-Care. Leadership Advice in Times of Crisis—from Highspot’s Oliver Sharp and Robert Wahbe.

Systems Review 92

Systems Review Leadership Startup Travel 92

SaaStr

JULY 17, 2020

Just before 9/11 occurred, we’d hit a USP domestic travel record and it took three years until May 2004 to get back to the level. Keith Rabois: I think international travel is almost permanently affected. Every time you add friction of getting paperwork, tasks, et cetera, less people are going to travel.

Venture Capital 174

Venture Capital Travel PayPal Scale 174