Kellblog

JULY 17, 2022

Go sell some software. Go sell some software. Go sell some software. Go sell some software to prove there’s a market. Only one enterprise software company I can think of had a distinctive voice: Splunk. Thought leadership — are we seen as a thought leader? Do want to build a brand?

Branding 132

Branding Startup Software Sales Recruiting 132

Intercom, Inc.

APRIL 8, 2020

We’d like to share some insights from what we’ve learned so far about software delivery and operations over the past few weeks of working from home during COVID-19 , and how we as an engineering team have adjusted to this unprecedented, unpredictable situation.

Software Delivery 223

Software Delivery Software Review Software Systems Review 223

Totango

APRIL 1, 2021

Totango is excited to announce that we have once again been recognized by G2 with awards for our leadership in Customer Success. G2 is a peer-to-peer business software review site that provides buyers with unbiased and insightful reviews to help them make better product decisions. The Power of Customer Reviews. BrightLocal ).

Leadership 79

Leadership Systems Review Software Review SMB 79

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. I hosted Nick on the podcast, where we discussed the differences between management and leadership, fostering diversity in tech, and more.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

30 Day Leadership

NOVEMBER 29, 2022

In this episode, best-selling author and leadership coach Nils Vinje speaks with Austen Asadorian , Senior Vice President of Sales at SevenRooms. 1:24 - Guest management software - How is SevenRooms different from a generic reservation system? 5:46 - First leadership position - Austen got his start in the restaurant industry.

Leadership 52

Leadership B2B Software Development 52

30 Day Leadership

NOVEMBER 29, 2022

In this episode, best-selling author and leadership coach Nils Vinje speaks with Austen Asadorian , Senior Vice President of Sales at SevenRooms. 1:24 - Guest management software - How is SevenRooms different from a generic reservation system? 5:46 - First leadership position - Austen got his start in the restaurant industry.

Leadership 52

Leadership B2B Software Development 52

OpenView Labs

JANUARY 12, 2022

Take Stack Overflow , the world’s largest software developer network, community, and platform, serving close to 100 million monthly visitors. It might be a little surprising to learn that the leadership style at Stack Overflow is decidedly not binary. Step 2: Adopt a flexible, non-dual approach to leadership.

Leadership 76

Leadership SMB Underperforming Technical Team Scale 76

Intercom, Inc.

DECEMBER 31, 2019

Putting narrative order on the past decade, a 10-year-period that has somehow remained stubbornly nameless, is quite the challenge, but it’s impossible to make sense of the 2010s without understanding the role of software. The post The decade software ate the world appeared first on Inside Intercom.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Intercom, Inc.

FEBRUARY 26, 2018

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

FastSpring

MARCH 8, 2024

However, as SocialBee utilizes many different ways to package and monetize their software as a service subscriptions, they began discovering new ways to test the FastSpring platform’s capabilities. An actively involved leadership team that gets to know customers personally. Set up a demo or try it out for yourself.

Merchant Services 133

Merchant Services Payments Subscription Payment Features 133

Intercom, Inc.

JUNE 15, 2022

We’re excited to sponsor a new equity, diversity, and inclusion scholarship for students of the University of Limerick’s Immersive Software Engineering (ISE) course – valued at €10,000. Software engineering will play a crucial role in the future of business, society, and even our planet. Investing in education. Practical experience.

Software Engineering 104

Software Engineering Engineering CTO Software 104

SaaStr

JUNE 28, 2023

If there’s one rule almost everyone universally agrees with when building software, it’s that focus is critical. Point Solution Software Is Extremely Limiting There exists a set of companies that could be built and are often not built that would break this rule of building software with a singular focus. the compound startup.

Startup 206

Startup Software Sales Hiring Pricing 206

Baremetrics

DECEMBER 7, 2023

While running my financial modeling software business Flightpath (Now Forecast+) , we often get the question “Which SaaS billing platform should we use” from our customers. Similarly, the startup leadership are usually the best people to figure out the type of an integration needed between their app and the billing platform.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

ChurnZero

FEBRUARY 8, 2022

ChurnZero, a leading Customer Success software platform, today announced it has been named to G2’s 2022 Best Software Awards, placing #31 on the Project Management Products list and achieving the highest rating for Customer Success software. About the G2 Best Software Awards. million trusted user reviews.

Software Review 98

Software Review Technical Review Software Marketplace as a Service 98

Totango

FEBRUARY 8, 2021

the largest and fastest-growing customer success platform, today announced that G2 has recognized the company as one of the Top 50 Best Software Companies for 2021. G2, the largest software marketplace and review platform, annually names its list of best software companies based on authentic, timely reviews from real users. “We

Software Review 95

Software Review Software Leadership Customer Success 95

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

SaaS Payments 124

SaaS Payments Payment Solutions Merchant Services Software Review 124

ChurnZero

FEBRUARY 17, 2022

9 tips to get your CSMs to adopt Customer Success software. And the reality is, it doesn’t matter if we are talking about adopting a new email client, a new Customer Success software, a new CRM, a new HR portal—heck, even an unexpected update to your favorite web browser can create adoption paralysis.

Customer Success 98

Customer Success Software Compensation Leadership 98

Scytale

MARCH 4, 2024

To help businesses get (and stay) compliant, TPRM software closes the gap and provides the necessary transparency and guidance into your vendor’s list to ensure that you’re protected from all angles, even the less obvious ones. That is, however, if you do it correctly. Apparently not.

Software Review 52

Software Review Software Management compliance 52

Neil Patel

DECEMBER 17, 2020

It’s actually quite simple: business process management (BPM) software. BPM software helps organizations of all sizes streamline operations and minimize waste. If optimizing your business processes sounds like a good idea, this post will tell you everything you need to know about how to find the perfect BPM software for you.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

Andreessen Horowitz

MAY 10, 2022

He was most recently CTO of core technology and transport at Grab, a super-app serving Southeast Asia, and prior to that held leadership roles at Amazon Web Services and Oracle, among other places. The post MongoDB CTO: Why On-Prem Software Is Still Big Business appeared first on Future. In this interview, he shares his views on the.

CTO 69

CTO Transportation Software Business 69

SaaStr

OCTOBER 26, 2021

Using Dave Kellogg’s “ Four Sources of Pipeline ” framework, marketing should source 60% of the pipeline for a representative enterprise software company. . Marketing SaaStr Session #1: “The State of Software Buying: From SMB to Enterprise with G2’s CMO”. Presented By: Amanda Malko – CMO – G2 – @amandamalko.

Scale 337

Scale Marketing SMB Leadership 337

OpenView Labs

APRIL 22, 2021

As one of Andrea’s mentors at Cyral says, “The key to success at a startup is talk clearly, proclaim leadership, and grow fast.” The key to success at a startup is talk clearly, proclaim leadership, and grow fast.”. Related read: I Asked 50+ Developers How They Buy Software. Here’s What I Learned.

Leadership 75

Leadership Sales Hiring Marketing Interviewing 75

SaaStr

AUGUST 10, 2022

These pillars helped propel Miro, a visual collaboration software company, to a valuation of $17.5 Leadership took user feedback seriously, and spent lots of time iterating on the product to ensure that users could get the most value from it. The company needed to hire more leadership roles and middle management to keep up.

Sales Hiring 198

Sales Hiring Scale Company Culture Leadership 198

ChurnZero

SEPTEMBER 24, 2021

6 Steps to Rock Your Customer Success Software Implementation. As an Implementation Specialist here at ChurnZero, I can tell you firsthand that neglecting your Customer Success software implementation is a recipe for rework, or worse, abandonment. Trust the process.

Customer Success 98

Customer Success Software Onboarding Communication 98

Stax

FEBRUARY 20, 2024

Early in his career, he worked at Microsoft, advancing in technical and leadership roles over 17 years. These leadership changes follow a number of new executives joining Stax’s team, including Rowe as CEO, as well as Stax’s acquisition of Atlantic-Pacific Processing Systems. To learn more about Stax, visit staxpayments.com.

CTO 88

CTO Stax Payments Merchant Services 88

Valuize Consulting

NOVEMBER 23, 2021

Developing A Transformational Leadership Approach. A major factor that will guide and drive the path forward is to champion transformational leadership. A major factor that will guide and drive the path forward is to champion transformational leadership. Director Customer Success Enablement, Peter Armaly.

Customer Success 52

Customer Success Leadership Interviewing Development 52

BetterCloud

FEBRUARY 8, 2023

We are thrilled to announce that BetterCloud was named to G2’s Best Software list for the second year in a row. Over the last year we’ve had our leadership on G2’s quarterly grids confirmed quarter after quarter, and we are excited that this recognition has put us on G2’s annual “best-of” list.

Software Review 52

Software Review Enterprise Software Management 52

SaaStr

JULY 31, 2020

Last year, the company doubled its headcount, tripled revenue and landed on G2’s Top 100 Global Software list. . For us, that means including a clear understanding of the challenges and obstacles facing AEs, SDRs, CSMs and Revenue leadership. And some of the marquee customers include MongoDB, Gitlab and Qualtrics. .

Scale 344

Scale Artificial Intelligence Payments Payment Services 344

ChurnZero

FEBRUARY 8, 2022

ChurnZero, a leading Customer Success software platform, today announced it has been named to G2’s 2022 Best Software Awards, placing #31 on the Project Management Products list and achieving the highest rating for Customer Success software. Simply put, G2 is where you go for software,” said Godard Abel, co-founder and CEO, G2.

Software Review 52

Software Review Technical Review Software Marketplace as a Service 52

OpenView Labs

JUNE 23, 2020

I recently caught up with two of the best software leaders I’ve ever worked with: Robert Wahbe and Oliver Sharp from the revenue enablement platform Highspot. There are timeless leadership lessons and best practices that we can draw on today. It’s a lot. I couldn’t agree more. You won’t always rise to it, but you should always try.”.

Leadership 53

Leadership Outsourced Development Forecasting Communication 53

ChurnZero

FEBRUARY 17, 2022

9 tips to get your CSMs to adopt Customer Success software Have you ever worked at a company where the Customer Success team had to beg for its own tools? Whether you are an industry veteran, or fairly new to the scene, you might not have much hands-on experience with Customer Success software and how it can impact your job (for the better).

Customer Success 52

Customer Success Software Compensation Leadership 52

SaaStr

MARCH 15, 2023

Whether you use GitLab or not to build and manage your software, you’ve at least looked at it and learned from them. They’ve also paved the way in running distributed teams at scale, and in ethical leadership. We try to get as many of their founders and CROs and CMOs to speak at our events as possible.

Leadership 228

Leadership Pricing Scaling Startup 228

ChurnZero

AUGUST 14, 2020

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Customer Support/Service Software and Ticketing Systems.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Sales Hacker

MARCH 4, 2019

Dan talks about the key qualities of great sales leadership and how to be an effective executive in addition to being a great sales leader. Building a Repeatable Leadership System [19:04]. Dan’s got over 20 years of sales experience, and specifically has insights on sales and leadership. We’re on iTunes. And on Stitcher.

Leadership 62

Leadership Scale Sales Hiring Sales 62

Intercom, Inc.

APRIL 14, 2022

I am delighted to share that our senior leadership team here at Intercom continues to grow. He’s also served in leadership roles at Mulesoft, Salesforce, Accenture, and Booz Allen. Prior to Google, Declan also held senior support roles with both Tableau Software and Amazon Web Services.

Technical Support 129

Technical Support Leadership Customer Support Acquisition 129

ChurnZero

NOVEMBER 5, 2021

You purchased your Customer Success software with expectations of how it would perform and how your team would use it. However, if you want to ensure your Customer Success software keeps working for you, and not against you, it’s a worthwhile exercise to evaluate its performance. And work doesn’t always go according to plan.

Software Review 52

Software Review Customer Success Software Technical Review 52

Natalia Luneva

NOVEMBER 11, 2020

Today I interview Cynthia Del’Aria and we talk about leadership in the SaaS world. Cynthia helps business owners turn their idea for an app, custom software, subscription product, or website into higher profit with higher margins. The importance of leadership for SaaS companies.

CTO Coach 52

CTO Coach New CTO Leadership CTO 52