ChurnZero

FEBRUARY 8, 2022

ChurnZero, a leading Customer Success software platform, today announced it has been named to G2’s 2022 Best Software Awards, placing #31 on the Project Management Products list and achieving the highest rating for Customer Success software. Simply put, G2 is where you go for software,” said Godard Abel, co-founder and CEO, G2.

Software Review 52

Software Review Technical Review Software Marketplace as a Service 52

ChurnZero

MAY 17, 2022

WASHINGTON , May 17, 2022 — ChurnZero , a leading Customer Success platform, has earned multiple accolades from business and SaaS industry groups for its product innovation and industry leadership. The “CODiEs” are a highly recognized, premier awards program for the business software industry.

Marketplace as a Service 98

Marketplace as a Service Technical Review Headcount Software Review 98

Neil Patel

DECEMBER 17, 2020

It’s actually quite simple: business process management (BPM) software. BPM software helps organizations of all sizes streamline operations and minimize waste. If optimizing your business processes sounds like a good idea, this post will tell you everything you need to know about how to find the perfect BPM software for you.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

SaaStr

NOVEMBER 6, 2019

Customers of category creators benefit from a company in the marketplace seeking to help them solve complex problems, get promoted and self-actualize in their own lives and career journeys. You may not necessarily see each other in every deal, but you are in a very real sense competing for thought leadership. Here’s why: Budget.

Scale 112

Scale Sales Recruiting Marketplace as a Service Forecasting 112

ChurnZero

MAY 17, 2022

WASHINGTON , May 17, 2022 — ChurnZero , a leading Customer Success platform, has earned multiple accolades from business and SaaS industry groups for its product innovation and industry leadership. The “CODiEs” are a highly recognized, premier awards program for the business software industry.

Marketplace as a Service 52

Marketplace as a Service Technical Review Headcount Software Review 52

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Brand equity.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Neil Patel

FEBRUARY 4, 2021

NP Digital is a performance marketing agency built by marketers, and our global offices allow us to deliver our specialized services to clients worldwide. Below, we’ll explain how each of our agencies works, the services they provide, and what to expect from each of them in the future. Team and Leadership at NP Digital.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. FULL TRANSCRIPT BELOW.

Software Review 196

Software Review Scale Technical Review SaaS 196

FastSpring

MARCH 27, 2023

We’re enterprise software for a new category called LearnOps. So essentially building the first operating system for corporate learning and development teams in bringing thought leadership community best practices around the LearnOps category. Cognota didn’t necessarily start as a software business.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

Sales Hacker

MARCH 7, 2022

Influenced by their experiences with consumer marketplaces and leaning into their own technological comfort zones – buyers are more than capable of finding information on their own. Selling software is different from selling capital goods, which is different from selling professional services.

Technical Review 83

Technical Review Sales Marketplace as a Service Banking 83

FastSpring

DECEMBER 19, 2019

This is why we’re committed to continually develop new and innovative tools that help software companies successfully transition to a subscription-based business model. We Welcomed a Key Executive to the Leadership Team. We’re excited to grow our exceptional leadership team to help us take FastSpring to the next level.

Technical Review 64

Technical Review Software Review Marketplace as a Service Innovation 64

Tom Tunguz

AUGUST 2, 2016

Historically, channel distribution has been reserved for the most expensive software and hardware. Many start by following self-service distribution models as a route to market, which have served as the de facto standard for helping cloud businesses grow. Modern companies are born in the cloud, and independence is in their DNA.

Outsourcing Services 111

Outsourcing Services SMB Acquisition Scale 111

FastSpring

DECEMBER 18, 2018

Welcomed Key Executive Hires to the Leadership Team. We’re excited to grow our hardworking leadership team to help us take FastSpring to the next level. We take great pride in delivering the best ecommerce platform that helps software businesses succeed in the global marketplace.

Marketplace as a Service 64

Marketplace as a Service Sales Hiring Scale Leadership 64

User Pilot

AUGUST 29, 2023

Product teams need to have a combination of hard and soft skills to succeed: technical knowledge , communication, leadership, strategic thinking, and empathy. Leadership skills. Let’s explore some of the best tools in the marketplace and how they can help. Strategic thinking. The same could be said of product teams.

Management 94

Management Interviewing Marketplace as a Service Product Marketing 94

Totango

FEBRUARY 22, 2021

For example, our clients in the hospitality industry used Totango to pivot and survive by quickly embedding digital best practices straight from the Totango SuccessBLOC marketplace. Meanwhile, our digital-native customers, like Zoom , looked to Totango to support the immense challenge of onboarding millions of new customers.

Customer Success 62

Customer Success Scale Marketplace as a Service Technical Review 62

ChurnZero

FEBRUARY 1, 2019

Leading a team of innovators and experts in their Customer Success, Professional Services, and Support organization, Amanda’s goal is to ensure that every customer optimizes the business impact of Lucidworks search and analytics deployments. “My You can find and follow Chris on LinkedIn. . We are thrilled to have Francesca join team IZEA.

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53

OpenView Labs

DECEMBER 16, 2019

And according to Gartner , by the time 2021 hits, the software industry will have grown another $113 billion. An increase in competitiveness in the marketplace means candidates have more choices than ever. They want a product/service that’s doing something powerful. Marketing and candidate experience will be table stakes.

Sales Recruiting 53

Sales Recruiting Sales Hiring Scale Trends 53

User Pilot

AUGUST 30, 2023

Product management and leadership From the struggle to balance innovation and market fit to maintaining a customer-centric approach to product development and navigating talks with business partners, product leaders face many challenges. Product management and leadership speakers. leadership to uphold your customer-centric focus.

Scale 100

Scale AI Growth Hacking Innovation 100

Sales Hacker

FEBRUARY 12, 2021

As businesses grow, their software requirements grow as well. As businesses grow and adapt, software shouldn’t hold them back. HubSpot and Salesforce are top two enterprise CRM solutions, according to user ratings and reviews on G2, Capterra, and Software Advice. What is an enterprise CRM software?

Payment Solutions 84

Payment Solutions Enterprise Scale Payments 84

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

ProfitWell

NOVEMBER 7, 2019

PieSync is an integration platform as a service (iPaaS) specializing in customer data. While not directly a CDP, PieSync handles customer data and syncs it bidirectionally across software platforms. I enjoyed listening to Jack McCullough , Founder and President of the CFO Leadership Council. Good points by NOBULL.

Sales Recruiting 40

Sales Recruiting Scale Sales Hiring Marketplace as a Service 40

OpenView Labs

APRIL 13, 2020

Are there marketplace dynamics? Depending on your marketplace dynamics, you may need the Marketing team to be closely aligned with the Product team to ensure it is driving new users into the correct half of the marketplace. These are just a few examples of how the product can impact your marketing strategy.

Systems Review 98

Systems Review Technical Advisors Scale Technical Review 98

Sales Hacker

APRIL 26, 2022

Kathleen is SVP of Marketing at Tradeswell , where she’s on a mission to empower a new generation of digital-first marketplace brands. And I was seeing how scalable B2B tech was and thinking, “What the heck am I doing in an agency with a professional services model where growth means hiring?” powered by Sounder.

Revenue 80

Revenue Sales Hiring Marketing Marketplace as a Service 80

Sales Hacker

DECEMBER 27, 2018

Our predictions are made up of the trends we’re seeing in the marketplace and sales ecosystem. This one isn’t just a sales trend, but also a buying trend: more people will begin to expect to access products and services this way. Trend #8: Sales Leadership Going Deep. There are no software shortcuts.

Trends 104

Trends Technical Review Artificial Intelligence Sales 104

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. Uber is a classic marketplace company. It’s a two-sided marketplace. You had town car services before. Rather than paying tuition, students agree to pay a percentage of their income once they are employed and making over $50,000 a year.

Acquisition 145

Acquisition Software Review Payment Methods Marketplace as a Service 145

SmartKarrot

AUGUST 29, 2022

Apply here: [link] Role: Strategic Customer Success Manager Location: Sydney, New South Wales, Australia Organization: Marketplacer As a Strategic Customer Success Manager, you will own the client relationship after a handoff from the Business Development team. Identify and develop upsell and cross-sell opportunities with the Sales team.

Customer Success 19

Customer Success Sales Hiring Marketplace as a Service Government 19

Sales Hacker

SEPTEMBER 16, 2021

Technical selling of SaaS, on-premise software, and hardware solutions has relied on sales proofs of concept (POCs) that require pre-sales professionals to lead, manage, and drive to a ‘technical win” outcome so that account executives can close the deal.

Revenue 73

Revenue Sales SMB Engineering 73

Sales Hacker

SEPTEMBER 20, 2022

That’s differentiated us in the marketplace. My next position was of service or a beverage director. If you care genuinely about the person that you are working with, selling to, or providing service to, nothing else matters. The future of restaurants and new technology [9:48]. How far do you see this going?

Technical Review 54

Technical Review Sales Hiring Scale Marketplace as a Service 54

OPEXEngine

NOVEMBER 12, 2019

These companies have figured out a new paradigm: They are using scale to generate the benefits of leadership economics for their customers and they are combining an insurgent mission with technology to better understand (and deliver) what individual customers want. Ditto for leaders like Apple, Vanguard and Salesforce. Scale and intimacy.

Scale 40

Scale Scaling Underperforming Technical Team Marketplace as a Service 40

Point Nine Land

JANUARY 17, 2019

Hi there, we’re Point Nine Capital a VC firm focused on SaaS and marketplaces. Almost every step requires paperwork and postal service, many entail physical presence. Louis Coppey Principal Algorithmic feed(s) in B2B software B2B products are often inspired by consumer products. on how we engage with their software (e.g.

Technical Review 40

Technical Review Marketplace as a Service Software Review Venture Capital 40

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. We also think about community and consultants and professional services as an ecosystem around our product. Embracing professional services as a distribution channel. So our platform is also built for them to use. Andrey: Exactly.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

SaaStr

JULY 9, 2019

The challenge, however, is that because of the limited disposable income that both consumers and businesses have, you can’t charge a lot of money for services there. ” At this point we were offering the service for free. The competitors of the customer that we offered the free service now wanted to pay us for it.

Scale 178

Scale Sales Recruiting Scaling SaaS Payments 178

SaaStr

JANUARY 5, 2023

Looking back on its explosive growth, however, the company realized just how badly it needed the valuable services of a Chief Financial Officer (CFO). SaaS companies are known for their bold bets in an evolving marketplace, but these risks rest on a bedrock of metrics and data. – Dicken Chaplin, CFO at Laika. Key takeaways.

Sales Hiring 46

Sales Hiring Acquisition Forecasting Outsourced Development 46

BetterCloud

APRIL 25, 2024

SaaS budgeting is the process of planning, allocating, and managing financial resources for acquiring and using Software as a Service (SaaS) solutions within an organization. Whether you’re new to SaaS budgeting or you’re a seasoned pro, there’s always something to learn about the best ways to buy software.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

Sales Hacker

MARCH 18, 2019

He’s responsible for leading all aspects of the company’s customer facing technical resources across sales, engineering, technical account management, professional services, and support engineering. We focus on the real time performance insights into software. Sam Jacobs : Tell us about what chief customer officer means.

VP of Engineering 69

VP of Engineering Sales Hiring Scale Technical Review 69

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. Marketing is the customer service function, etc. Reviews are useful but they’re only useful because they help you find software.

Sales Hiring 136

Sales Hiring Sales Recruiting Scale Software Review 136

SaaStr

AUGUST 16, 2019

And I think that’s the opposite of what some people think of when they think of sales or sales leadership. There was the product and the service, which I just completely believed in. I thought this was an incredible software product. I was really happy to get that from him. That stuck with me my entire career so far.

Scale 157

Scale Underperforming Technical Team Sales Hiring Interviewing 157