SaaStr

OCTOBER 20, 2022

One thing that is clear is that public SaaS and Cloud stock prices are way down. They aren’t perfect, but given how many CIOs they interview — over 2,200 for this survey — they’re one of my favorite sources for what’s happening in 2023. But SaaS spending is still growing. But is spending?

Forecasting 231

Forecasting Artificial Intelligence Software Business 231

User Pilot

AUGUST 21, 2023

In this ultimate list of product manager interview questions, we have tried to simplify the process of hiring great product managers. Product management encompasses the entire SaaS lifecycle from ideation to launch and everything that follows. What software have you used in your previous roles? What is product vision?

Interviewing 98

Interviewing Underperforming Technical Team Management Sales Hiring 98

FastSpring

DECEMBER 7, 2023

In this episode of Growth Stage, Carl will dives into his experience running acquisitions of SMB software businesses, including: His thoughts on what makes a software company a good target for an acquisition by a brand. What factors beyond financials makes a target even more valuable. Jump to highlights. My name is David Vogelpohl.

Software Review 147

Software Review Technical Review Development Team Review Branding 147

SaaStr

FEBRUARY 12, 2024

And business software spend is set to cross $1 Trillion this year for the first time ever! With “SaaS” about $200 Billion of that. Most of you are, in fact: According to our latest unscientific but directionally correct survey of over 2,000 SaaS execs, 64% of you are growing your sales team in 2024.

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Sales Hiring Scale Sales Interviewing 253

User Pilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. What is SaaS UX design?

SaaS 105

SaaS Interviewing User Experience Onboarding 105

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Leave the technical challenges of selling around the world to us.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As And because TestDome is a B2B SaaS company, it was even more confusing to sophisticated buyers who expected a smoother experience.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

SaaStr

FEBRUARY 5, 2021

Q: What are some advice for people who want to create a SaaS startup? A bit more here: If You’re Going to Do a SaaS Start-Up … You Have to Give it 24 Months | SaaStr. Do at least 20 potential customer interviews. A bit more here: Planning to Do a SaaS Startup? Don’t Forget the 20 Interview Rule.

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Startup SaaS Interviewing Market Segmentation 255

User Pilot

APRIL 8, 2024

Think about the last software application that you used for work. If it’s the latter, then you’ve already experienced what bottom-up SaaS is! Our guide explains what exactly bottom-up SaaS is and covers the main growth strategies and tactics used by bottom-up companies. Bottom-up SaaS approaches: Product-Led Growth.

Strategy 100

Strategy Business SaaS Customer Lifetime Value 100

User Pilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Software Review 98

Software Review Software Management Azure 98

User Pilot

DECEMBER 6, 2023

The term comes from a commercial and was first used in the software context by a Microsoft manager in 1988. Use surveys , interviews, session recordings, and product analytics to gather insights. Book the demo to see how you can use it for dogfooding in your SaaS. TL;DR Product dogfooding is a testing practice.

Software Development 98

Software Development Sales Recruiting Development Software Review 98

User Pilot

MAY 3, 2023

Any savvy product manager should be looking at how they can leverage software usage analytics to make more informed decisions and boost product growth. TL;DR Software usage analytics is the process of capturing, analyzing, and utilizing data on how users interact with your product. What is software usage analytics?

Software 93

Software Management User Experience Metrics 93

FastSpring

MARCH 3, 2023

This is one of the primary reasons why growth expert Fred Linfjärd encourages SaaS companies to consider using a merchant of record instead of a DIY solution. I interviewed him live on LinkedIn about four signs that SaaS companies have outgrown Stripe. Related post: Can SaaS Companies Afford to Ignore Sales Tax and VAT?

Merchant Services 147

Merchant Services Payment Services Outsourcing Services SaaS Payments 147

Incredo

APRIL 8, 2020

And SaaS companies aren’t exceptions. 3 Company: WorkPuls , Employee Monitoring Software Workpuls created an employer’s guide to work from home to help out business owners and managers who needed to switch to remote work. Almost all industries witness decline in revenue because of the coronavirus crisis.

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Sales Recruiting Travel SaaS Sales Hiring 269

User Pilot

OCTOBER 29, 2023

WTP helps SaaS companies choose optimum prices for their products to maximize profit. SaaS product teams also use it to prioritize features and evaluate the feasibility of new motions. Effective customer research techniques include interviews and focus groups as they allow you to collect qualitative feedback.

SaaS 105

SaaS Interviewing Pricing Market Research 105

Intercom, Inc.

FEBRUARY 26, 2018

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

User Pilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. Moreover, this helps define who the relevant stakeholders are in case you need to conduct any stakeholder interviews. You can also invite users for interviews. SMART goal-setting framework. Design a user survey with Userpilot.

Software Review 105

Software Review SaaS Interviewing User Experience 105

FastSpring

AUGUST 19, 2022

According to an OpenView survey, by 2023, 56% of SaaS companies will be using or expecting to test usage-based pricing, which they define as “a pricing model that enables customers to pay for a product according to how much they use it.”. SaaS pricing is tough to optimize. Here’s my take on it in a nutshell: ? Why Is UBP Trending?

Pricing 147

Pricing SaaS Technical Review Forecasting 147

Kellblog

MARCH 25, 2021

Well, we just finished the first episode (“ Dave interviews Thomas “) of our Enterprise SaaS Product Power Breakfast series and wow, was it crazy. So, we’re going to try it again next week with Episode #2: Thomas Interviews Dave. (TLDR — Link to Episode #2 , Thursday, April 1st at 8 am pacific.).

Interviewing 54

Interviewing Technical Cofounder CTO Enterprise 54

OPEXEngine

APRIL 12, 2022

The other day a founder asked me about interviewing because a candidate had described me as “a great interviewer,” and she wanted to know why. I find interviewing and recruiting difficult, have made plenty of mistakes over the years, and the consequences of those mistakes are invariably painful. Thoughts on the Interview.

Sales Recruiting 40

Sales Recruiting Sales Hiring Interviewing Finance 40

User Pilot

NOVEMBER 23, 2023

Formal research techniques include customer surveys , interviews, focus groups, and prototype testing. Data analysis and decision-making It’s difficult to imagine the work of a SaaS PM without product analytics. Product manager skills: using product management software. What research techniques should you be familiar with?

Management 105

Management Technical Review SaaS Data Analysis 105

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. What does it mean for your SaaS?

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SaaS Payments Payment Solutions Payments Social Media 204

FastSpring

SEPTEMBER 16, 2022

In two one-hour interviews, FastSpring sales leaders Todd Stellfox and Tony Markov each interviewed Kurt about pricing strategies that work in volatile markets and beyond. Stream both interviews below and see highlights from each. How to Price a New Product. Todd currently lives in Charlotte, VT with his family.

Pricing 138

Pricing Payment Solutions Payment Services SaaS Payments 138

Sales Hacker

JANUARY 22, 2020

By mastering your sales interview questions. As a longtime recruiting leader, I’ve worked with countless hiring managers looking to fill sales roles , and I’ve had a firsthand look at their interview process. 6 Sales Interview Questions to Find the Best Talent. How do you make sure your potential new hires have the right skills?

Sales Hiring 76

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 76

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks. Is There an Ideal Churn Rate for SaaS?

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Benchmarks Churn Payments SaaS Payments 141

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

JANUARY 22, 2024

What factors should you consider when choosing one for your SaaS business to provide the best assistance to your customer ? In SaaS, the low-touch and hybrid models are more popular, while enterprise software – very high-touch, so consider your industry when choosing the model. Let’s get right into it!

Customer Success 103

Customer Success Sales Hiring Scale SaaS 103

SaaStr

AUGUST 10, 2022

While there are universal truths that every SaaS founder should put into practice, each company’s journey is different. These pillars helped propel Miro, a visual collaboration software company, to a valuation of $17.5 These pillars helped propel Miro, a visual collaboration software company, to a valuation of $17.5

Sales Hiring 196

Sales Hiring Scale Company Culture Leadership 196

SaaStr

JUNE 3, 2020

It’s 2020 and SaaS buyers are more skeptical and suspicious, more disbelieving, more unconvinced than they were in 2019. The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And what I’d like to talk to you about today is the SaaS Trust crisis we’re seeing.

Software Review 178

Software Review Scale Technical Review SaaS 178

User Pilot

APRIL 17, 2024

Businesses collect customer insights through data monitoring, surveys , interviews, support interactions , and social media. User interviews : User interviews and focus groups are not as easy to execute as surveys, but they offer detailed, qualitative feedback. Professional : $299 per seat/month. Advanced : $399 per seat/month.

AI Search 103

AI Search Social Media Cross-platform App Design (Application) Systems Review 103

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. What does it mean for your SaaS?

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

User Pilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

Valuize Consulting

DECEMBER 7, 2021

Stephen is a Customer Success Executive in the SaaS industry, specializing in customer renewals and relationships, with 20+ years of organizational development experience. Lastly, you should carefully consider your software capabilities. You need to have the right Customer Success technology to support your team.

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VP of Engineering Customer Success Sales Hiring Interviewing 98

Andreessen Horowitz

MARCH 22, 2024

That said, we’ve outlined how we’re thinking about pricing and packaging in a part of the market that’s debating how to monetize their new genAI feature— B2B SaaS and prosumer companies —and how we’re seeing other companies approach the same question so you can better understand where your strategy fits in today. Interviews.

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Generative AI AI B2B Pricing 120

FastSpring

FEBRUARY 9, 2023

FastSpring is proud to announce the launch of Growth Stage: a new podcast offering conversations with a diverse group of SaaS leaders from around the world. This podcast is for any SaaS professional looking for growth insights: from marketers to developers to executives and founders. Is CRO Different for SaaS?

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Payment Methods Merchant Services Payment Solutions Payments 78

User Pilot

FEBRUARY 29, 2024

User behavior analytics helps you understand how users engage with your SaaS. Ready to start tracking user behavior for your SaaS? Instead, use product usage dashboards from behavior analytics software such as Userpilot to view all your key metrics in one place. Read on to learn: Behavior metrics to track.

SaaS 105

SaaS User Experience Churn Retention 105

SaaStr

JANUARY 3, 2024

In the latest episode of our What’s New series, Founder and CEO at Secureframe, Shrav Mehta, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Secureframe, a rising SOC-2 and compliance software company breaking out in SaaS. “Gartner’s newest I.T.

AI 148

AI SMB compliance Sales Hiring 148