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Breaking Into Asia? Benchmarking Data and Insights on SaaS Subscriptions in Asia

FastSpring

When you’re expanding your software business into new regions, industry benchmarking data can help you make better strategic decisions by answering important questions about business in the region. How can businesses best position their subscription products for success in the Asian market? or EU, or are they different? averaged 89%.

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Nailing your customer support interview at Intercom

Intercom, Inc.

Preparing to interview for a new job is challenging. When we’re looking for our next incredible support teammate, we want to set up every candidate to give the best interview they can. When we’re looking for our next incredible support teammate, we want to set up every candidate to give the best interview they can.

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Our Worst Vendor Launched a Great New Feature Today. And Just Like That—I’m Back

SaaStr

It was terrible software and too expensive. Listen to the Exit Interviews Our vendor finally built this feature because they started taking cancellation calls seriously. And if you’re a customer ready to cancel that long-standing subscription, maybe pause the process. Support tickets disappeared into the void.

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How to Shift Your Business to a Subscription Model

FastSpring

That’s the beauty of subscription models. While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. Advantages of a Subscription Model.

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How to Lower Churn for SaaS and Software (Interview with Growth Expert Frederic Linfjärd)

FastSpring

The first was about conversion optimization (CRO) for SaaS and software. You can find that interview here ). . Specifically, how Fred slashed it by 50% in a previous growth role at a software company. It’s the time between a user canceling their subscription and when their subscription officially expires.

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Is CRO Different for SaaS? (Interview with Growth Expert Frederic Linfjärd)

FastSpring

Is conversion rate optimization for SaaS and software different than traditional A/B testing for ecommerce? Traffic, traffic, traffic — that’s what software companies focus on. I’ve seen people miss this opportunity in software companies.”. Learn more about subscription management with FastSpring. Or is there more to it?

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Best Applicant Tracking Software

Neil Patel

An applicant tracking software , also known as ATS software, can help businesses reach a wider pool of qualified applicants as well as manage data from various sources – all at a single platform. This software is used by departments and hiring managers to carry out internal hiring. ATS Software Type.