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Buyer Trends: Top Insights from $3B in SaaS Transactions with Vendr

SaaStr

Vendr SaaS Consultant Katie Oates and Vendr Vice President of Customer Team Jeff Swank share eye-opening data and insights into buyer trends from 2023. They review the changing market, buyer trends, and tips for the road ahead. So, what’s driving these purchasing trends? Demand for Sophistication and Innovation.

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The Future of B2B SaaS Investing with G2, Accel, Salesforce, Inspired Capital and SaaStr

SaaStr

G2 had us back for another great deep dive on just where SaaS investing is there days, and it was a great panel: Accel Partner Arun Mathew Inspired Capital Founder & Managing Partner Alexa von Tobel Salesforce Ventures Managing Partner Paul Drews and Jason Lemkin! Low investment multiples pose a key challenge.

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Influence Meets Innovation: How Founders and Cultural Leaders Can Work Together

Andreessen Horowitz

On the flip side, athletes, entertainers, and C-level executives also ask what they should expect when investing in technology startups and working with founders looking to build the next big thing. For Founders Make It Make Sense Venture capital is where innovation meets investment.

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From 0 to $500 Million ARR in 6 years: Learnings from Innovating in Underserved Markets with Samsara CPO Kiren Sekar (Pod 549 + Video)

SaaStr

You’d be surprised how frequently these conversations steer your product and services in significant and innovative ways. But don’t cut yourself off from the possibility of other product innovations just because of one product’s success. “As When thinking short term, it can be hard to notice longer-term trends going on.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

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Trends shaping The Forrester Wave™: Customer Success Platforms report

Totango

This shift presents a compelling opportunity for B2B enterprises to invest in tailor-made tools for their post-sales organizations and customer success (CS) teams. Analyzing extensive datasets to forecast trends. Strategy: Vision, innovation, roadmap, partner ecosystem, pricing flexibility and transparency, and community.

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The future of support: 5 key trends that will shape customer care in 2021

Intercom, Inc.

The majority (78%) want to move to a proactive approach, and 50% are deepening their investment in automation. Below we dive into each of the five key trends from our research. Today support leaders are increasingly investing in a different approach – proactive support. The shift to proactive support gains momentum.

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