BetterCloud

JUNE 10, 2021

Stephen Dick recently joined BetterCloud as its VP of Site Reliability Engineering (SRE). We recently sat down with Stephen for an informal chat about his career path, the history and future of DevOps, and his vision for Site Reliability Engineering at BetterCloud. You mentioned offline that the SRE team is set to double in size.

Engineering 52

Engineering New CTO DevOps as a Service CTO Coach 52

CloudGeometry

MARCH 14, 2022

This seems easy, but it’s not, especially when you’re building a SaaS stack and don’t have the deep technical resources to compete with Apple, Facebook, or Google (you’ll get compared to them whether you like it or not). However, in SaaS, the leaders are those who understand that customer needs will always be evolving.

DevOps as a Service 130

DevOps as a Service Well Architected Framework SaaS AWS 130

User Pilot

APRIL 10, 2024

As your business grows, you can expect the number of support tickets to increase and the stress levels of your customer service team to go up. Track and analyze your knowledge base performance. The main goal of any knowledge base is to enable customers to access the help they need without having to contact your support team.

Software Review 82

Software Review AI Search SaaS Technical Review 82

SaaStr

JULY 11, 2023

What are common pitfalls to avoid, and how can teams maximize efficiency and meet quota? Avoid burning out your team by trying to attack all these at once. Hiring the Right AEs When it comes to recruiting a sales team, companies will often hire for particular experience. SaaS Experience: NOT REQUIRED. Mid-Market?

Sales Hiring 174

Sales Hiring SMB Sales Recruiting Payment Methods 174

SaaStr

FEBRUARY 25, 2022

At a time when enterprise SaaS is gaining game-changing momentum, it presents a promising opportunity for companies to redefine the rules of work and scale exponentially—by hiring more freelancers. . As a result, new and old businesses will face an accelerated rate of change.

Scaling 199

Scaling Artificial Intelligence Company Culture Innovation 199

Sales Hacker

JANUARY 19, 2024

What you’ll see in Common Room: High-fit leads across 30+ sources, tailored to your ICP Deep context from product, community, social, and CRM data Intent signals tied to individual buyers Automated ways to convert prospect —> pipeline Check out Common Room and give your GTM teams the gift of conversion. Read more here on the plan to IPO.

Scale 93

Scale Social Media AI Engagement 93

Sales Hacker

APRIL 19, 2022

The “Great Resignation” has charged on in 2022, leaving sales teams especially vulnerable to higher attrition rates – and sales leaders scrambling to hire top talent. A well-designed compensation plan that attracts and retains reps of all levels and drives performance is more important than ever before.

Compensation 86

Compensation Sales Recruiting Sales Hiring Retention 86

Sylvia Ng

FEBRUARY 17, 2016

Putting together a job description for a Growth Engineer? The below tidbits are taken from 30+ job descriptions for Growth Engineers, all from tech companies such as Asana, Airbnb, AdRoll, Cybercoders, Mircosoft, UXPin, and Zenefits, to name a few. What do all these job descriptions tell us about growth engineering? Team player.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

Point Nine Land

MAY 19, 2023

Does the acceleration in AI make your SaaS company more or less defensible? But unlike most on-premise software companies in the 2000s, the SaaS leaders of today aren’t doomed. Both Intenseye and SuperAnnotate were able to accelerate their roadmap using the latest AI advancements e.g. in image segmentation.

AI 98

AI Generative AI New CTO CTO 98

Frontegg

DECEMBER 14, 2021

They are dynamic, versatile, and have the ability to overcome a wide range of engineering obstacles. We are glad to share a list of 22 leading full stack developers you must follow in 2022 to stay in touch with the latest trends and developments in the SaaS and IT spaces. #1 Senior Staff Software Engineer at Google 279.1K

Development 130

Development Technical Advisors Web Development Web Developers 130

How To Buy Saas

MAY 15, 2024

Cloud computing services have helped businesses conveniently access and utilize tools to perform different tasks. There are various Cloud service models to choose from, like IaaS PaaS SaaS, and you may get confused while making a decision. This blog delves into the three types of Cloud Computing services: IaaS PaaS SaaS.

DevOps as a Service 52

DevOps as a Service Marketplace as a Service Cloud SaaS 52

Frontegg

OCTOBER 14, 2020

Presenting: the first pre-built suite of universal SaaS capabilities, enabling SaaS teams to focus on core features, shorten time-to-market and drive user adoption. Frontegg liberates dev teams from the burden of building SaaS capabilities that have become de-facto standards in the landscape of modern SaaS products.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

User Pilot

OCTOBER 15, 2023

Marketing your SaaS is a complex task involving many roles, one being a growth marketer. The structure of a growth marketing team depends on the size and needs of your company. Some key people on the team are growth product managers, growth marketers, growth data analysts, growth engineers, and growth UX designers.

Growth Marketing 98

Growth Marketing Marketing Customer Lifetime Value Scale 98

Frontegg

FEBRUARY 10, 2022

The SaaS space is slowly but steadily moving away from the use of passwords, with biometric and camera-based methodologies gaining traction. Magic links and passwordless techniques in general are allowing SaaS companies to deliver more robust offerings that are better suited to today’s dynamic usage patterns. Source: Hackernoon.

Underperforming Technical Team 105

Underperforming Technical Team Scale B2B Innovation 105

User Pilot

AUGUST 30, 2023

How do you ensure your team doesn’t lose momentum along the way? She has a knack for strategic thinking and loves SaaS in general, especially product-led growth. She also founded SaaS consulting firm, Sonderhouse , through which she teams up with other experts to provide sound education and coaching for SaaS startups.

Scale 99

Scale AI Growth Hacking Innovation 99

User Pilot

FEBRUARY 29, 2024

To make your life a little bit easier and help you choose the best product analytics tool for your SaaS, we’ve produced a guide of 14 excellent analytics platforms available on the market in 2024. starts at Suite Team’s $55/month billed annually.) Let’s dive in! Starts at Standard’s $249/month billed annually.)

Artificial Intelligence 91

Artificial Intelligence Social Media Software Review AI Search 91

Valuize Consulting

DECEMBER 23, 2021

2021: (Another) Year Of Accelerated Change. 2021 was another year of radical and accelerated change for Customer Success (CS) and the business world as a whole. In fact, 91% of CS organizations said their team has grown in size and scope in 2021 ( Totango , 2021). Read Article. Read Article.

Customer Success 52

Customer Success Scale Leadership Retention 52

BetterCloud

FEBRUARY 22, 2023

But as times get economically tougher, they are being pushed even harder to do more with less—while still performing an increasingly important role in security, enablement, and digital transformation. It makes a lot of sense, as SaaS stacks just keep getting larger—up to an average of 130 apps in 2022. IT’s job has never been easy.

Headcount 52

Headcount Metrics Interviewing SaaS 52

Point Nine Land

JUNE 22, 2023

SaaS companies in particular have high gross margins (no IT admin) and recurring revenues (subscriptions), a combination which means they can re-invest a substantial piece of their revenue into (hopefully) predictable growth. Performance improvements in chips and memory let us build increasingly demanding systems.

Outsourcing Services 59

Outsourcing Services Underperforming Technical Team Outsourced Development AI 59

Panintelligence

FEBRUARY 7, 2024

While there are no signs that innovation in Fintech SaaS is slowing down, vendors have never faced greater challenges. Yet, while times are tough, I’d argue we may be about to enter a golden age of Fintech SaaS innovation. So, how can vendors respond to this double-squeeze and what’s next for Fintech SaaS innovation?

Innovation 52

Innovation SaaS Scale Technology 52

Neil Patel

SEPTEMBER 28, 2020

According to a recent survey from the DMEXCO, 70 percent of executives worldwide expect the pandemic to accelerate the pace of digital strategy. The market is moving at an accelerated pace; many businesses find they’re unable to keep up. Which KPIs or metrics are you using to measure performance? Here are a few examples.

Strategy 124

Strategy Underperforming Technical Team Advertising Scale 124

BrightBack

JANUARY 17, 2022

But in practice, being best-in-class at digital retention is a key challenge for most startups and enterprises, as it requires significant engineering to connect 3 to 5 systems of record (e.g. In an ideal world, it should be easier and more affordable to retain existing customers than acquire new ones.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Neil Patel

JANUARY 25, 2021

Your team is the very pulse of your business, which is why their skillset is the most crucial factor when it comes to choosing a software tool. Figure out the technical knowledge of your team. Do you have a team of engineers and data scientists who know programming languages like Python, SQL, and R? User Skillset.

Data Analysis 128

Data Analysis Software Data Scale 128

OPEXEngine

OCTOBER 5, 2021

The SaaS model allows companies to focus on new ways to create value, and since many companies are early on their journey, more gains may lie ahead. As more customer companies move to the cloud model and launch their own SaaS products, there’s room to create much more value. Transform Ops to DevOps. Buyers and sellers.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

Sales Hacker

MARCH 29, 2022

In this episode of the Sales Hacker Podcast, we have Tom Lavery , CEO & Founder at Jiminny , a conversation intelligence platform that helps companies create high performance culture. The expanding market opportunity in SaaS. Leading a hybrid, international team [11:52]. powered by Sounder. What You’ll Learn.

Sales Recruiting 77

Sales Recruiting SaaS B2C Innovation 77

Valuize Consulting

MARCH 16, 2022

The subscription economy has revolutionized B2B SaaS technology companies as well as the modern customer’s journey. Today, enterprise technology companies have shifted from new customer acquisition to focusing on Net Dollar Retention (NDR) as the key profit engine. Download ValueXperience Whitepaper.

Scale 52

Scale Technical Review Systems Review Enterprise 52

OpenView Labs

MAY 26, 2020

The SaaS index alone is up 43% and has hit new all-time highs. Accounting and opacity of non-GAAP metrics aside, we believe SaaS companies are terrific businesses that deserve premium valuations. Accelerating the treadmill will eventually become impossible.” Headlines like these (i.e.

VP of Engineering 52

VP of Engineering Marketing Social Media Forecasting 52

Chargify

OCTOBER 10, 2019

While running Flightpath Finance over the years, we have seen how a number of SaaS companies ranging from $1 to $15MM ARR forecast their financials. At best, they track their performance against a stale budget from the previous year. Successful SaaS companies, on the other hand, run things differently. Image Source ).

Forecasting 51

Forecasting Technical Review Sales Hiring Systems Review 51

Valuize Consulting

JULY 22, 2021

Accelerate Customer Success With Customer Success Operations. Emily and Mary-Beth recently spoke to us and shared their expertise on the 3 pillars of CS Operations and how to build and scale a high-performance CS Operations team. We make sure Product is engaged in defining the customer journey.

Customer Success 52

Customer Success Scale Underperforming Technical Team Government 52

Sales Hacker

OCTOBER 30, 2018

Amy Appleyard is an experienced, strategic sales leader with demonstrated success in overseeing cross-functional teams to improve the customer experience, drive sales and increase retention in both Distribution as well as SaaS-based sales organizations. Amy Appleyard – SVP Global Inside Sales at Carbon Black, Inc.

Sales Recruiting 111

Sales Recruiting VP of Engineering Scale Sales Hiring 111

OpenView Labs

AUGUST 13, 2020

In case you missed it, our performance-based approach results in nearly 60% of our revenue. We refine and refine as much as we can, applying learnings in real-time, based on outcome-powered lead scoring and routing to scoring a rep’s performance. Set up processes, set up a team, go out and find people who are interested in what you do.

Scale 82

Scale Sales Hiring Sales Investment 82

Valuize Consulting

DECEMBER 7, 2021

Stephen is a Customer Success Executive in the SaaS industry, specializing in customer renewals and relationships, with 20+ years of organizational development experience. When it comes to budget, organizations often haven’t established where the investment is coming from to fund the CS team. The fourth challenge is complexity.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

User Pilot

MARCH 5, 2024

GA4 360 : The paid tier of Google Analytics offers higher data limits, service-level agreements, BigQuery integration, and a dedicated support team, with prices starting at a reported $50,000/year. It enables product teams to track and understand user interactions. Crazy Egg heatmap analytics. Pendo analytics dashboard.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Payment Methods 52

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. He stressed the importance of not jumping at every SaaS growth idea that has potential, as it may easily lead to an overextension of your resources. In the SaaS industry, this will be the demo call, whereas the wow-moment can be applied to every different industry.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Frontegg

JANUARY 7, 2022

Product-Led Growth (PLG) is taking center stage in 2022, with more and more SaaS companies realizing the importance of self-served applications with increased in-app freedom. A special focus will be put on product-led growth and the importance of cross-functional teams. But this realization is just the first step. 2 – ProductCon.

Artificial Intelligence 69

Artificial Intelligence Technical Review PayPal Software Review 69

Chargify

SEPTEMBER 10, 2019

The title says it all…calculating sales commission shouldn’t be a pain in the SaaS. Yet, after countless conversations with SaaS sales teams, including our own, we concluded that everyone shares the same sentiment—it IS a pain in the SaaS. . But it is just math, right? Partner/Referral Sales.

Payments 61

Payments SaaS Payments Scale Compensation 61

User Pilot

MAY 13, 2021

It’s what helps teams build great product experiences. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. Another example is project management software and other SaaS products. How cross-functional product and growth teams collaborate in real-time.

Underperforming Technical Team 52

Underperforming Technical Team Technical Review Social Media Software Review 52