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UX vs CX (User Experience vs Customer Experience): Explaining 4 Key Differences

User Pilot

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

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Accelerated Mobile Pages (AMP): The Definitive Guide for Marketers

Neil Patel

A few years ago, Google launched its mobile-friendliness update and made page load speed one of its mobile search engine ranking factors. Accelerated Mobile Pages, or AMP. What Are Accelerated Mobile Pages (AMP)? Webmasters, marketers, and SEOs have analyzed how AMP can affect mobile web pages.

Mobile 143
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Mobile vs Desktop Usage: Is It Changing?

Neil Patel

From SEO rankings to page speed to on-page content, we think about how search engines and users will interact with our website and what we can do to optimize those experiences. But are you making research-backed decisions for your website based on which devices your users are primarily using? What about desktop users?

Mobile 83
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5 Ways To Leverage AI in Tech with Freshworks CIO Prasad Ramakrishnan

SaaStr

We’ve been through big data and tech hype cycles since the early 2000s — when businesses were considered dead if they didn’t have a website, and mobile was everything. Tip #1: Leverage AI to Enhance the User Experience (UX) From an overall value proposition perspective, every company wants to enhance the user experience.

AI 226
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Seeking a Distribution Advantage with AI

Tom Tunguz

In the last five major cycles (internet, social, mobile, cloud, web3), startups seized the new technologies of the era to create a distribution advantage. Google led to search-engine optimization, which startups like Expedia & Zillow grew to become public companies. New user experiences re-imagine the way users try products.

AI Search 163
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8 Must-Know SEO Best Practices For Developers

Neil Patel

Web development and search engine optimization (SEO) become increasingly intertwined as search engines become more intelligent. If you’re responsible for building and maintaining a website, you’re also partially responsible for making sure it can rank in the search engines. Today, I’m speaking to web developers.

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6 Timely SEO Strategies and Resources for Voice Search

Neil Patel

Using artificial intelligence, a device can recognize your voice and put the query into a search engine. An eMarketer’s survey revealed that almost 40 percent of internet users in the U.S. Popular Voice Search Devices and Search Engines. What Is Voice Search? Voice search is a way of searching the internet through speech.