SaaStr

MAY 27, 2023

In our early days, we were like elves in Santa’s tech workshop. Let’s talk about implementation and past challenges when deploying technology. That’s when you’ve got to take the diligence to the next level. Be diligent about learning and improving. Did we give the conversation its due? We’d build.

Technical Review 171

Technical Review Leadership Company Culture Startup 171

User Pilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. You’ll need to use third-party engagement tools to turn these insights into actions. Analytics on Heap.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. You’ll need to use third-party engagement tools to turn these insights into actions.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

SaaStr

NOVEMBER 8, 2022

In the kickoff for Workshop Wednesdays last week, Wang chatted with the community about how to build a high-performing team and keep it. Employee retention has been a hot topic over the last couple of years, with many companies struggling to keep talent due to the Great Resignation. . Stage 3: Employee Development. Accountability .

Underperforming Technical Team 205

Underperforming Technical Team Technical Review Acquisition Company Culture 205

User Pilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. You’ll need to use third-party engagement tools to turn these insights into actions.

Technical Review 52

Technical Review Software Review Churn Systems Review 52

SaaStr

DECEMBER 12, 2023

During Workshop Wednesday , held every Wednesday at 10 a.m., Buyers want to do their own investigating first — looking at materials and determining when they want to engage with the seller. If it’s mid-market or Enterprise, sometimes there’s a champion, technical buyer, and decision-maker. That it’s ok if it isn’t a fit.

Point of Sale 229

Point of Sale Forecasting Technical Review SMB 229

SaaStr

AUGUST 26, 2023

Data Doesn’t Have to be Hard: Three Data Myths and How to Bust Them with Mailchimp with John Humphrey, former Head of Data Platform Product at Mailchimp John Humphrey, former head of data platform product at MailChimp and current principal at mfact, joined SaaStr live at Workshop Wednesday to discuss three data myths and how to debunk them.

Technical Advisors 199

Technical Advisors Data Technical Review Sales Hiring 199

Sales Hacker

APRIL 10, 2023

And I see those same teams wrongly claiming, in deal reviews, that these are the things that killed their deals: Product functionality gaps The winning vendor’s solution included critical functionality that we don’t have. In your deal reviews, ask the following questions: 1. Discovery Review the discovery documentation.

Technical Review 91

Technical Review Development Team Review Underperforming Technical Team Systems Review 91

Buffer Resources

SEPTEMBER 11, 2023

I’ve been invited to speak on hundreds of podcasts and written for some of the most prestigious websites in business and marketing, like Buffer, HubSpot, Nasdaq, Harvard Business Review, Fast Company, NBC, and more. I’ve always made sure to engage and respond to people who leave comments. What’s the true ROI?

Sales Recruiting 134

Sales Recruiting Sales Hiring Scale Social Media 134

Buffer Resources

FEBRUARY 27, 2024

Many have resources you can learn from (think podcasts , events, and workshops with industry veterans and other experts) and even channels that can help you earn from your work and land partnerships with brands (if monetization is your goal.) Networking with your creator peers is far from the only benefit these communities offer.

Branding 100

Branding Social Media Technical Cofounder Technical Review 100

ChurnZero

MARCH 14, 2023

The perception isn’t due to an exaggerated sense of persecution, though, because there’s a lot of truth behind the anecdotal statements. Join me on March 23, in Austin, Texas, at ChurnZero ’s RYG Workshop where I’ll be presenting a session titled, “Drive powerful client outcomes through Customer Success systems and controls.”

Systems Review 98

Systems Review VP of Engineering Scale ChatGPT 98

ChurnZero

MARCH 14, 2023

The perception isn’t due to an exaggerated sense of persecution, though, because there’s a lot of truth behind the anecdotal statements. Join me on March 23, in Austin, Texas, at ChurnZero ’s RYG Workshop where I’ll be presenting a session titled, “Drive powerful client outcomes through Customer Success systems and controls.”

Systems Review 94

Systems Review VP of Engineering Scale ChatGPT 94

ChurnZero

FEBRUARY 17, 2021

Technology Services Industry Association (TSIA) has a library of 751 business challenges, which represent specific issues about which members go to seek assistance, guidance, or direction on. Each inquiry, advisory engagement, and workshop that they conducted, was tagged to a corresponding business challenge.

Customer Success 78

Customer Success Technical Review Scale Sales Hiring 78

User Pilot

MAY 12, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Technical Review 52

Technical Review Software Review SaaS Underperforming Technical Team 52

Neil Patel

DECEMBER 20, 2020

GlobalMeet — Most Versatile Webcasting Service Cisco Webex — Best For Large Scale Events ClickMeeting — Best For Monetizing Webcasts ezTalks — Best For Pre-Recorded Online Events ON24 Webcast Elite — Best For Audience Engagement and Conversions Samba Live — Best For Cross-Platform Live Streaming.

SaaS Payments 145

SaaS Payments Payments Payment Services Scale 145

User Pilot

AUGUST 16, 2023

TL;DR Data democratization is the process of simplifying how data is stored and managed to help non-technical employees access it easily and make data-driven decisions. This increases collaboration across the organization and fosters communication with non-technical stakeholders. Let’s get right to it, shall we?

Data 74

Data Technical Review Government Data Analysis 74

CustomerSuccessBox

FEBRUARY 2, 2022

As a result, once due diligence is finished and contracts are signed, customer success teams are frequently in pandemonium. It’s natural to lose personnel after an acquisition, whether it’s due to cost-cutting, economies of scale, or the opportunity to build a new path elsewhere.

Acquisition 52

Acquisition Development Team Review Systems Review Customer Success 52

User Pilot

MAY 22, 2024

Unfortunately, that technology isn’t here yet, so UX research tools are the next best thing. Typeform offers engaging, interactive survey tools that make collecting user feedback conversational and enjoyable. Collaboration : Share designs and prototypes with team members for feedback and reviews. Sketch workspace.

User Experience 87

User Experience Interviewing AI Search Software Review 87

ChurnZero

MARCH 3, 2020

Conferences, forums, and workshops are a great way to brush up on your skills, learn new ones and hear from thought leaders and experts in your industry. This event takes a unique approach to getting your hands dirty, with workshop components like no other. Pulse Date: May 13 – 14 2020 Location: San Francisco, CA.

Customer Success 72

Customer Success Technical Review Sales Hiring Scale 72

SaaStr

MAY 8, 2020

What does Jessica believe is the right way to do proper pipe reviews? What specific elements does Jessica really double click on in reviews? Where does Jessica find managers and founders do pipe reviews wrong? What does Jessica believe is the right way for sales reps to engage with new customers during this time?

Sales Recruiting 169

Sales Recruiting Technical Review Sales Hiring Outsourced Development 169

Buffer Resources

JUNE 22, 2023

That course allowed her to pivot into a sales role in the tech industry, serving as the foundation for her entrepreneurial career. She has since gone on to speak on panels, host workshops, and launch The PostGrad Playbook. However, the reality is that many tech companies are currently laying off their employees.

Social Media 97

Social Media Payments Payment Methods Technical Review 97

Sales Hacker

DECEMBER 9, 2021

Magnet marketing is the use of peer-centric best practices studies to engage buyers in moderated prospect meetings. The rates have become the de facto standard for the industry, offering Sailthru an opportunity to engage prospects and help them improve their performance. Engage customer success, sales engineering, or customer training.

Innovation 101

Innovation Development Business Marketplace as a Service 101

User Pilot

FEBRUARY 13, 2024

But how can you implement the right email marketing strategy to drive product engagement in SaaS businesses? Email marketing automation involves using software to send emails based on predefined triggers, enhancing efficiency and customer engagement without manual effort. Why does contextual marketing matter?

Marketing 52

Marketing Engagement Software Review Onboarding 52

Totango

DECEMBER 28, 2021

When your team is up-to-date on the latest best practices and technology tools and prepared to handle frequent support issues, your customer success strategy will be more effective and your customers will enjoy greater satisfaction, resulting in higher retention. Customers who aren’t engaged with your product become more likely to churn.

Churn 96

Churn Strategy Technical Review Benchmarks 96

OpenView Labs

APRIL 29, 2021

This is a recap of OpenView Talent Partner Steve Melia’s workshop. . The industry experienced a few slow months last year due to the pandemic, but it’s come back so strong this year that there’s not enough talent to go around. Recruiting top talent is the common denominator across all scaling startups. Prices are outrageous.

Sales Recruiting 81

Sales Recruiting Outsourcing Services Sales Hiring Scale 81

GetUplift

FEBRUARY 1, 2019

It’s taking every asset you use – whether that’s an email, a landing page or your home page – and transforming it into something your visitors and customers can’t help but click, engage and buy from. That’s why in this workshop, we focused on answering all your questions about conversion optimization.

Social Media 40

Social Media Technical Review Interviewing Technical Advisors 40

ChurnZero

MARCH 3, 2021

Did you know that 92% of SaaS companies fail within 3 years due to poor product-market fit, lack of cash flow, and/or overall mismanagement? The event was filled with intimate hands-on workshops, and content sessions with expert leaders who shared their stories and strategies to thrive. Customer Success Around the Web.

Customer Success 80

Customer Success Technical Review Scale Churn 80

Sixteen Ventures

DECEMBER 31, 2019

But since then, companies that are not SaaS, or even technology companies at all, have recognized the transformative power of Customer Success and embraced it as their new operating model. and we’re getting some great reviews, which is awesome. Technology Enables Strategy; Doesn’t Define It. Sales Process Engagement.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

Casey Accidental

AUGUST 4, 2021

Retention + Engagement Deep Dive. A deep dive on how to understand, measure and improve retention through activation, engagement, and resurrection. Product + Engineering Programs: Technical Strategy, Scaling Product Delivery. All Year Access to Tech’s Best Content & Curated Community.

Technical Review 52

Technical Review Scale Systems Review Retention 52

Baremetrics

APRIL 7, 2020

In a technology driven world, where it feels like consumers are always looking for the next best service or software to jump ship to, reducing churn can be challenging for a SaaS company like Emphatic. This is why we offer free training, workshops, and additional bonuses, both for trial users and long-time users. LEARN MORE.

Social Media 69

Social Media Payment Solutions Software Review Software 69

Buffer Resources

SEPTEMBER 11, 2023

I’ve been invited to speak on hundreds of podcasts and written for some of the most prestigious websites in business and marketing, like Buffer, HubSpot, Nasdaq, Harvard Business Review, Fast Company, NBC, and more. I’ve always made sure to engage and respond to people who leave comments. What’s the true ROI?

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

User Pilot

JANUARY 15, 2024

Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. Effective UI design is crucial for user engagement and satisfaction, making it a vital aspect of modern web and app development. They implement the technical aspects of the user interface (often with a focus on front-end development).

Software Review 76

Software Review Interviewing User Experience Technical Review 76

Sales Hacker

MARCH 1, 2024

Unlike earned media (press, customer reviews, and social mentions) companies have full control over owned media. Learn through this example AudiencePlus , a platform that enables B2B marketers to build, engage, and convert audiences through owned media, used this very strategy.

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

Sales Hacker

APRIL 13, 2020

Conferences and workshops are obviously being canceled, and the associated costs are significant. In the tech sector alone, the direct losses from the cancellation of just 10 events are more than $1.1 Virtual events offer a chance to connect, engage with leads , and turn some of these prospects into future customers.

Social Media 127

Social Media Technical Review B2B Travel 127

Sales Hacker

JUNE 30, 2022

And McKinsey research shows that digital engagement channels have increased from 5 to 10. Creating and reviewing action plans based on intent data with managers or the ABM strategy team. Tracking appointments and engagement from target accounts. These may include: Creating and updating account dossiers.

Management 100

Management Marketing Sales Leadership 100

SaaStr

JUNE 10, 2020

And one thing I’ll say about tech companies is that in a time like this what is going to get us out of this is technology. Product market fit matters more than ever and technology is what’s going to get us out of this, the understanding of data and getting the insights and how fast we move in tech.

Travel 169

Travel Marketing Scale Outsourcing Services 169

Frontegg

NOVEMBER 4, 2021

Getting in touch and engaging with these influencers can significantly boost your PLG efforts. PLG is taking center stage across all SaaS domains due to the benefits it brings to the table. Make sure you check out his website to gain access to exclusive lectures, articles, tutorials, and workshops. Let’s begin.

Social Media 52

Social Media CTO Coach Technical Review New CTO 52