Sat.May 06, 2023 - Fri.May 12, 2023

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Don't replace your people with ChatGPT or other AI services

IT World

Goldman Sachs predicts generative A.I. will replace 300 million full-time jobs because it can "generate content that is indistinguishable from human-created output." Meanwhile, IBM CEO Arvind Krishna has paused hiring because A.I. chatbots could replace 7,800 workers.

AI 145
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Enterprise Startups: Advice on Hiring, Firing, Scaling, and Selling

Andreessen Horowitz

A16z recently brought together a group of early-stage CEOs to talk shop and learn from their peers who have successfully navigated the journey from scrappy startup into large growth-stage or even public companies. The event featured a series of interviews … The post Enterprise Startups: Advice on Hiring, Firing, Scaling, and Selling appeared first on Andreessen Horowitz.

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Cold Calling Script Examples: 5 Samples to Help You Close Deals

Teamgate

Cold calling can be a cruel job. Constant rejection and stress wear down even the strongest minded sales reps. Not only it hits our physical and mental health, with around 77% of people experiencing physical symptoms caused by stress and 73% regularly suffering from psychological symptoms induced by stress, it also curtails productivity by 10%.

Sales 98
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7 Lessons from Jay Acunzo for Creators and Marketers

Buffer Resources

Jay Acunzo has been creating content on the Internet for a long time. His journey on social media began when, as a sports journalist in 2005, he started a blog while interning and writing for a student paper. When he moved into marketing, his sports blog called “Blog, Don’t Lie” (named after the infamous quote by NBA player Rasheed Wallace) shifted focus to writing about sports writing.

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The Executive Guide to Generative AI

Generative AI is taking the world by storm, but the questions that all CEOs, data leaders, and AI leaders are being asked are: What are we going to do about it, and what is our plan? The business and creative possibilities are practically limitless with generative AI. From productivity gains to finding new routes to revenue generation, generative AI is going to radically transform how we work.

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Fly the Aircraft First: The Potentially Paralyzing Effects of Fundraising

Kellblog

Startup CEOs can learn an important lesson from pilots. Specifically, to always fly the aircraft first. Sounds obvious, like maybe you shouldn’t need to remind pilots to do this, but here’s what they teach them and why: From the earliest days of flight training, pilots are taught an important set of priorities that should follow them through their entire flying career: Aviate, Navigate, and Communicate.

New CTO 94

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Dear SaaStr: What Is The Highest Position in a Venture Capital Firm?

SaaStr

Dear SaaStr: What is the Highest Position in a Venture Capital Firm? The “Managing General Partner” or “Managing Director” or a similar title. In tiny VC firms, 2 partners may truly be equal and both run the place. But almost all firms that are a tiny bit bigger have different types of partners. At the bottom are often plain old “Partners” which nowadays, generally have no role in true management.

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Don’t Call, Just Text: How to Sell to Millennial Buyers

Sales Hacker

6 in 10 of today’s tech buyers are millennials, and they hold the largest number of decision-making roles in corporate buying. If you haven’t already learned how to sell to millennial buyers, it’s past time to get caught up. Millennials are the first generation to grow up with computers and internet access, and their habits are shaped accordingly.

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Unleashing the Benefits of CRM Over Spreadsheets

Teamgate

In this article, we delve into the transformative benefits of switching from traditional spreadsheets to dynamic Customer Relationship Management (CRM) systems in modern businesses. Learn why CRM systems are outpacing spreadsheets as indispensable tools in today’s data-driven business environment.

Data 52
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20 Top SaaS Affiliate Programs for 2023

CloseSaaS

SaaS affiliate programs pay some of the best commissions, but they aren’t all created equal. Discover the best-of-year programs—and how they work.

SaaS 52
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Top Fraud and Payment Trends for 2023: What SaaS Pros Need to Know

Fraud is ever changing – especially for merchants that offer online services and subscriptions. This report outlines the most common types of fraud to look out for in 2023 and offers merchant-reported preferred best practices to help minimize fraud losses. In the report, you’ll find: The scale and type of fraud seen in the global marketplace. How fraud changes based on the size of business.

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Fundraising By VC Firms Themselves Is At a 10 Year Low. What That Means.

SaaStr

So when I was a founder, I didn’t pay much attention to how VC funds themselves worked. I just pitched them. But fast forward to today, and there is an incredible amount of information about how the industry actually works, and we put a bunch of the best stuff on SaaStr itself. Most important today is for founders to know (1) how active the venture markets are, at each stage and (2) how healthy venture is overall.

Startup 349
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Confluence Alternatives

The Daily Egg

Requirements management software helps you document your business processes and collect everything your organization may need to access in one place. Confluence. The post Confluence Alternatives appeared first on The Daily Egg.

Software 183
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Tinkering with LLMs

Tom Tunguz

I’ve been tinkering with LLMs. First, I created a chatbot using all my blog posts. Then I created a model to produce blog entries based on my writing. As I went through this process, I asked myself some questions along the way : Does the ML model ingest my posts & keep them? What if I’d like to remove them from the logs or training set or output for others?

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Clouded Judgement 5.12.23

Clouded Judgement

I’m writing this weeks edition from Abu Dhabi at 2am, so please excuse any (jet lagged induced) typos. This is my first time in the UAE and it’s been incredible - it’s amazing to see what’s possible with a business friendly government that is massively committed to diversifying their economy. They’re embracing entrepreneurship and it’s clear this region will be (and is already) a major player in the global economy.

Cloud 130
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The Hidden Costs of Poor Customer Onboarding

Churn starts within the first 30 days of customers purchasing a product. A lot of it comes down to the first impression customers get through the onboarding process. A poor experience can result in losing current and future customers, and unnecessary overhead. It’s important to know what a poor onboarding experience looks like, the associated hidden costs, and how to build a top-tier onboarding experience for your customers so you can avoid losing hard-earned revenue.

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SaaS Capital: Across 1,500 SaaS Startups, Yearly Contracts Don’t Actually Increase NRR

SaaStr

So SaaS Capital put out its latest report on SaaS retention and NRR after having surveyed over 1,500 SaaS companies and professionals. You can download it here. There are a lot of great learnings and metrics in the report, and a few stood out to me: #1. Annual Contracts Didn’t Boost NRR, And Even Multi-Year Contracts Only Had a Modest Impact on NRR.

SaaS 321
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Teamwork Vs Asana

The Daily Egg

Both Teamwork and Asana are project management tools that offer clean, easy-to-learn interfaces bolstered by a range of useful features for planning. The post Teamwork Vs Asana appeared first on The Daily Egg.

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Seeking a Distribution Advantage with AI

Tom Tunguz

Great companies transform a technology innovation into a go-to-market advantage. In the last five major cycles (internet, social, mobile, cloud, web3), startups seized the new technologies of the era to create a distribution advantage. Google led to search-engine optimization, which startups like Expedia & Zillow grew to become public companies.

AI 152
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Why Does the SDR Role Exist?

Predictable Revenue

Our book Predictable Revenue documents how Salesforce applied the specialized SDR role to their process, which […] The post Why Does the SDR Role Exist? appeared first on Predictable Revenue.

Revenue 130
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ChatGPT for SEO: the comprehensive guide

When I saw chatgpt is extremely powerful, I decided to make a comprehensive guide covering start to end. this means keyword research to link building.

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7 Things All Founders Should Know About Sales with Dave Kellogg (Video)

SaaStr

One of the most essential things SaaS founders need to get right is their sales strategy. From day one, it’s critical to drive results to impress your investors, acquire customers, and set your sales team up for success. Dave Kellogg –– Independent Consultant, EIR at Balderton Capital, and author of the Kellblog –– knows a thing or two about successful sales.

Sales 279
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It’s Time to Build For America: Announcing Our $500M+ Commitment to Companies Building in American Dynamism

Andreessen Horowitz

We formalized our American Dynamism practice a little more than a year ago to galvanize support for solving our country’s most vexing challenges with an entrepreneurial and technology-first approach. We’ve been blown away at how this movement has captured the … The post It’s Time to Build For America: Announcing Our $500M+ Commitment to Companies Building in American Dynamism appeared first on Andreessen Horowitz.

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Generative AI: An Asteroid Impact Event on B2B Software

Point Nine Land

Speed and Adaptability Will Define the B2B SaaS Winners in the Generative AI (R)evolution Smaller species tend to have shorter lifespans and faster reproductive cycles and can therefore adapt much faster to changes in the environment. Humans are a bit of an outlier because of their ability for cultural adaptation. To say there’s no shortage of opinions on ChatGPT and the future of AI would be an understatement.

AI 126
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Slides from the Balderton Version of Metrics That Matter in 2023

Kellblog

With the able help of Michael Lavner , we did a special, live presentation and discussion of my KiwiSaaS talk, Metrics That Matter in 2023 , for Balderton portfolio executives. These slides are largely the same as the KiwiSaaS ones, with the notable exception that European companies may find some of the data more relevant because Michael was able, in several cases, to replace my largely US-based benchmarks with data from Balderton’s universe of European SaaS companies.

Metrics 119
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The Forrester Wave™: AI/ML Platforms: Vendor Strategy, Market Presence, and Capabilities Overview

As enterprises evolve their AI from pilot programs to an integral part of their tech strategy, the scope of AI expands from core data science teams to business, software development, enterprise architecture, and IT ops teams. Enterprises need a platform that can make broader AI teams more productive, implementing more complex use cases and harnessing the fast pace of new AI technologies.

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5 Interesting Learnings from HubSpot at $2 Billion in ARR

SaaStr

So we’ve covered HubSpot on our 5 Interesting Learning series more than any other SaaS leader, but it’s for a reason. First, so many of us HubSpot itself every day, so it’s … well, tangible. And second, it’s similar to the apps many of us build, sell, and market ourselves. We all at least sort of know HubSpot. If they are doing well, then hey, that’s a challenge to all of us.

SMB 271
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Informatica integrates ClaireGPT, AI copilot to augment its IDMC offering

IT World

Enterprise data management vendor Informatica will be adding generative AI capabilities to its Intelligent Data Management Cloud (IDMC) via the addition of ClaireGPT and AI Copilot. IDMC, which was launched in May 2021, is a suite that sits on top of enterprise databases and manages data from various data sources by ingesting, cataloging, and applying data governance rules.

AI 122
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How Going the Extra Mile Helps With Success in Sales with Rex Biberston

Sales Hacker

Sales is a number-driven business. And if you want to win over your customers, you need to put in a lot of time, energy, and effort. But the only thing that will set you apart from your competitors is going the extra mile. In this episode of the Sales Hacker podcast, our host Colin Campbell welcomes Rex Biberston , the principal at No Fluff Selling.

Sales 106
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How I Created a Bestselling Product While Spending $0 On Marketing

Buffer Resources

Many creatives become business owners because they want to bring their ideas to life in the world. The problem is we can get stuck in our own heads and end up developing products and services that we think are brilliant, only to put them on the market and find that nobody wants them. In addition to being the co-founder of Caeli —a slow-living brand that helps people feel more relaxed and inspired in their homes—I am a certified business design consultant who helps other founders av

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The Path to Payment Control: How SaaS Companies Can Maximize Enterprise Value

For software company executives, maximizing revenue, profitability, and enterprise value is of utmost importance. A key factor in achieving these goals is having a solid integrated payment strategy in place — one that allows for control, ownership, and leverage over customer relationships and payment service contracts.

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My Top 10 Mistakes Getting to $100m ARR: Jason Cohen, Founder WP Engine

SaaStr

We kicked off a new series that productized something we’ve been doing for 10+ years at SaaStr … getting top leaders to share their mistakes. So the rest of us can get to $100m+ ARR faster, with less stress and more success. We’ve done a ton of this content over the years, but never on a consistent basis. The first was with Nick Mehta, CEO of Gainsight here, and it was very popular.

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If you worry about Big Tech, what do you expect from Big AI?

IT World

People, get ready. From the Microsoft antitrust case to ongoing investigations into the power of Big Tech , we have witnessed technology firms leap ahead of regulation to become dominant in many parts of life. But that was just a rehearsal compared to the inevitable concentration of wealth and power that will come with artificial intelligence (AI).

AI 108
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AI Product Management 101: How to Leverage Artificial Intelligence Successfully?

User Pilot

What is AI product management? How can product managers harness the power of AI to drive product growth? These are the key questions our article explores. In particular, we focus on specific ways to implement AI at different stages of the product management process. Let’s get right to it! TL;DR AI product management focuses on managing AI initiatives and incorporating AI-based solutions into digital products to better understand user needs and enhance customer experience.

AI 92