Sat.Mar 30, 2019 - Fri.Apr 05, 2019

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Prospecting 101: Sales Hacker’s Scott Barker shares his sales tips and tricks from the trenches

Predictable Revenue

On this edition of The Predictable Revenue Podcast, co-host Collin Stewart welcomes Scott Barker, Head Of Partnerships at Sales Hacker. The post Prospecting 101: Sales Hacker’s Scott Barker shares his sales tips and tricks from the trenches appeared first on Predictable Revenue - The Outbound Success Company. We help companies grow faster with Outbound Sales.

Sales 190
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How To: Burn the Churn

ProfitWell

On this episode of the ProfitWell Report, Nathan Beckord , Co-Founder and CEO of Foundersuite , wants to know the best ways to combat churn, and we think it's safe to assume Nathan isn't the only one on the churn-solving mission. So to locate the best tactics to combat churn, we studied and gathered data from just over eight thousand subscription companies.

Churn 92
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In SaaS, Renewal is Everything: Is Your Process Working?

OpenView Labs

Most of us know that one of the keys to thriving in the SaaS landscape is getting customers to renew subscriptions. According to Totango , 56% of SaaS companies treat renewals as a high priority. However, when it comes to actually documenting, streamlining and perfecting that renewal process, far too many of us are looking at courting customers into renewal as a perfunctory obligation, which could be the reason customers are walking away.

SaaS 69
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Do SaaS Startups Still Require Less Capital than 10 Years Ago?

Tom Tunguz

In 2014, I published a post called Do Startup Require Less Capital to Succeed than 10 Years Ago ? It’s been five years and time to see how things have changed. In the analysis, I created a metric, the return on invested capital (ROIC). ROIC is the number of revenue dollars that one venture dollar bought. In other words, at IPO, how much revenue per VC dollar did the company generate.

Startup 279
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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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6 Ways to Make Your Prospects HATE Your Website

The Daily Egg

You have a formidable task ahead of you. How can you make it so that all of your prospective customers really, really hate your website and in turn, despise your company? Why would you want to do that? Isn’t there a competition going on? When you look on the internet, it sure seems like it. […] The post 6 Ways to Make Your Prospects HATE Your Website appeared first on The Daily Egg.

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3 career tips for SDRs who want to become AEs

Intercom, Inc.

For many Sales Development Representatives, the natural next step in your career is to move into an Account Executive role. But bridging the gap from SDR to AE and proving you’re ready to take the next step isn’t always straightforward. The skills and mindset required to be an AE are quite different from that required of an SDR. While SDRs play an important role in acquiring and qualifying new sales opportunities , AEs are tasked with taking that initial interest from a prospect and turnin

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Viewing Valuation as a Discount of Future Value

Tom Tunguz

Why does growth rate matter so much? Why does growth rate influence valuation so much? I was reading a book recently written by a hedge fund manager who discussed valuation frameworks. His explanation was one of the best I’ve come across. If your business is growing at 100% next year, then 90% the year after, and then about 80% the year after, the business will have grown by 3.4x.

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Converting More Customers For The Elephants: A Homepage Analysis

The Daily Egg

Marketing for the greater good gives me the warm fuzzies, so today I’m very pleased to be running a homepage analysis for Ele and Phant — an ecommerce company that donates 30% of its profits to saving the elephants in Kenya. Before we dive in, I’m going to provide a little context. Here’s what their […] The post Converting More Customers For The Elephants: A Homepage Analysis appeared first on The Daily Egg.

Marketing 273
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25+ Must-Watch Videos From Legendary SaaS Leaders

SaaStr

From Atlassian to Zendesk — we’ve had the world’s greatest SaaS CEOs and Founders share their inside playbook with the SaaStr community throughout the years. . If you’ve ever wanted to learn how Stewart Butterfield built Slack to $100mm ARR without a sales team; or the inside story of how a pre-IPO Aaron Levie took Box upmarket and started selling to the enterprise; or if those two playbooks aren’t even to get you hooked, how about a masterclass with Meagen Eisenberg, CM

Scale 190
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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What we shipped: 8 new features to create a best-in-class customer journey

Intercom, Inc.

In the past few years, companies have increasingly realized the value of personalization in acquiring and retaining customers. Adding a personal touch shows your visitors and customers that you care, making visitors more likely to become customers and customers more likely to become advocates for your brand. At Intercom, personalization is at the heart of our product – we help companies engage with their customers in a more personal way.

Scale 112
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5 Key Psychological Biases That You Can Leverage to Drive Sales

InsightSquared

Our biases can make us do silly things. Our biases can also be leveraged to influence our decision-making. The best sales professionals and marketers understand how important it is to study human psychology and use that knowledge to create stories, messages and strategies that drive results. Psychological or cognitive biases are subjective perceptions that we fall back on as we process information.

Sales 111
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How To Choose the Right Ad Platform for Your Business

Unbounce

When you’re just starting out, it can be a struggle to find simple advice about where you should be advertising your business online. The digital marketing world can be noisy, after all, and everyone has an opinion. Your friend tells you that Google Ads is just too expensive. The blogs all say Facebook is for old people. You’re hearing from others that you simply must be on Instagram.

Business 111
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Top Global SaaS Trends You Should Know with Google Cloud and Zenoss (Video + Transcript)

SaaStr

As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. Join us for a fireside chat between Google Cloud and Zenoss, a leader in software-defined IT operations, as we discuss the most common and emerging challenges facing SaaS companies today for both technical and non-technical backgrounds.

Cloud 168
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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17 Charts That Show Where Social Media is Heading

Neil Patel

You already know it’s harder to get traffic from the social web unless you spend money ads. There’s nothing new with that fact… just look at the graph above: It breaks down how the average number of social shares per blog post has been dying year over year. But the reality is you can’t ignore platforms like Facebook, Twitter, LinkedIn, Instagram, YouTube or any other new contender that comes out and gains traction.

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How to Map the Customer Journey Stages to Foster Lifetime Value

Totango

From the moment a customer buys your product or subscribes to your service, they’ve chosen to take a journey with your brand. It’s a journey that promises recurring value, and it’s your job to make sure that every step of the way leaves a positive impression on the customer. So, how can you understand the customer experience and know when to offer extra support to grow your relationship?

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How To Crack The Marketing Code: Influencing The Data-Driven Buyer

Nimble - Sales

The Modern Workplace 365 is a five-part series on the evolution in the way customers buy and how Modern Sellers need to shift to stay relevant. This Modern Workplace series was commissioned by Nimble and the International Association for Microsoft Channel Partners (IAMCP). It’s designed to help small business teams and workgroups understand the […].

Data 108
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More speakers have arrived! Here’s who is coming to SaaStr Europa 2019!

SaaStr

The countdown is on!! We’re less than 71 days away. Are you coming to Europa 2019 ? Take a look at some of the all-star unicorn CEOs and founders, investors and accelerators joining us in Paris June 12-13th. The Unicorns ??. Top lessons learned from our best and worst marketing experiments with Lucidchart Co-Founder and CEO Karl Sun and Lucidchart COO and President Dave Grow.

Scale 166
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Predictable Ramp: It’s Not Just a Pipedream

InsightSquared

“How am I doing?”. Most sales reps are genuinely driven not by money, but by success. They are dying to know how they are doing. Regardless of their generation or experience, your reps want to know if they are on the right track to hit their goals. So, how do we do this? Because this is a huge topic, we are going to focus this blog specifically on ramping your reps.

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Has a Prospect Ghosted You? Here’s What to Do Next

Sales Hacker

Ghosting: The practice of ending a personal relationship with someone by suddenly and without explanation withdrawing from all communication (Oxford Dictionary). “Ghosting” has become a hot topic in the world of dating in recent times, with bizarre stories emerging of people wiping their digital slates clean, simply to avoid the awkward break-up conversation.

B2B 102
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Subscription Finance: What is Monthly Recurring Revenue?

FastSpring

Understanding SaaS metrics can be a bit daunting when you first look at your financial reports. Making sense of all the numbers is hard enough, but adding new acronyms like MRR & ARR into the mix can make the process even more complicated. To spare you the headache, here’s a quick guide to help you make sense of subscription finance—starting with monthly recurring revenue.

Finance 89
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When is SalesForce going to buy Oracle?

SaaStr

I think it is unlikely. Salesforce had several discussions over the years re: selling itself to Oracle — when Salesforce was much smaller. But times have changed, the Cloud has exploded, and now it’s too late for either to acquire the other. both to merge. Salesforce is now worth $123b and growing 25%+ a year. Oracle can’t afford Salesforce anymore.

Cloud 161
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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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Nimble + Simply Mail Solutions Delivers Simple, Smart CRM for Office 365 to UK

Nimble - Sales

We’re pleased to announce a partnership with Simply Mail Solutions, (SMS) Ltd., a Microsoft Gold Distribution Partner and world-class managed cloud service provider. The partnership addresses small and medium-sized enterprises (SMEs) or small and medium-sized businesses (SMBs) need for an easy-to-implement, easy-to-use contact relationship manager.

Cloud 94
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How to Optimize your LinkedIn Profile for Sales [2019 Edition]

Sales Hacker

If your LinkedIn profile talks about how you’ve made president’s club, your goal attainment, or the sizes of deals you closed, you’re doing it wrong. You should be proud of those achievements, but as a salesperson you should optimize your LinkedIn profile for sales, not for your ego. By paying careful attention to each element of your profile, you set yourself up for successful social selling.

Sales 95
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[Webinar]: 7 Ways to Use Video to Increase Conversion Rates

FastSpring

The growth of the internet and smartphones has resulted in increasingly hyper-connected societies. Between immediate access to social media, the World Wide Web, and news outlets, today’s shoppers are constantly being inundated with information every day. In fact, a study by researchers at the University of California, San Diego revealed that on average, the human is loaded with a staggering 34 GB of information daily.

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The Week In Cloud: March 31, 2019

SaaStr

5 Interesting Learnings From RingCentral. As It Approaches $1b in ARR. RingCentral is coming up on $1b in ARR (on track for 2020), still growing 34%. This is pretty darn impressive, and probably more importantly, shows the continued jaw-dropping growth of Cloud. Getting to $50 million: How to avoid the SaaS Valley of Death. Just four percent of SaaS companies reach $1 million in revenue, and only.04 percent make it to $10 million.

Cloud 136
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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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How to Transform and Grow Your CSP Practice Using Nimble + Microsoft Office 365

Nimble - Sales

This is the second webinar of a three-part series designed to help CSP and MSP partners build your digital transformation practice and modernize your go-to-market strategy using Nimble CRM + Office 365. Eamon Moore, CEO and founder of Hikari Data Solutions and former Microsoft Partner of the Year for Small & Midmarket Cloud Solutions for his […].

Cloud 92
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April Product Update: Privacy Shield, Reporting Updates, 50+ Parsing Improvements, and More!

Groove HQ

March has been really busy for us! Here are some of the highlights on the recent features, improvements, and bug fixes for Groove. Privacy Shield Certification We’ve always taken privacy and security seriously and to show our commitment we are now certified with Privacy Shield. You can read more about our certification and Privacy Shield […]. The post April Product Update: Privacy Shield, Reporting Updates, 50+ Parsing Improvements, and More!

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Remind customers why they're paying you

Practical Advice on SaaS marketing