The Daily Egg
JUNE 10, 2020
Marketing automation software is designed to simplify complex or tedious marketing tasks. In addition to automating marketing processes, the best marketing automation solutions pull information from multiple data sources to deliver data-driven insights for campaign management. Lead generation, customer relationship building, and driving conversions are three of the top benefits of leveraging automation software for […].
For Entrepreneurs with David Skok
JUNE 10, 2020
Covid and the associated lockdowns are likely to be the biggest disruptive event to occur in most of our lifetimes. There are huge global changes coming as a result. The OECD is forecasting the worst recession in a century. But expect to see far more change than just a recession.
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Intercom, Inc.
JUNE 10, 2020
Let’s talk about that trickiest of subjects: Product Judgment. Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. Here, I will tackle some of the common questions around it: Does it exist?
SaaStr
JUNE 10, 2020
How much do you talk about Customer Marketing? Be honest. While the concept may sound old hat to those that have been in the software business for a long time, in SaaS in particular, very little tools, processes, and software are applied to marketing to customers after they are closed. Over the last 5+ years, we’ve all started to turn Customer Success into a science and a key discipline in SaaS.
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Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.
For Entrepreneurs with David Skok
JUNE 10, 2020
Covid and the associated lockdowns are likely to be the biggest disruptive event to occur in most of our lifetimes. There are huge global changes coming as a result. The OECD is forecasting the worst recession in a century. But … The post How to Survive and Thrive in the post-Covid Era appeared first on For Entrepreneurs.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Andreessen Horowitz
JUNE 10, 2020
For every $1 of revenue collected by a hospital, $0.25 is spent on the administrative tasks required to collect it. That’s several multiples higher than the highest payment processing fees in other industries, and even worse, most of that spend … The post Investing in Alpha Health appeared first on Andreessen Horowitz.
SaaStr
JUNE 10, 2020
Ep. 341: David Politis is the Founder & CEO @ BetterCloud, the company that helps IT discover, manage and secure the digital workplace. To date, David has raised over $186M in funding with BetterCloud from the likes of Accel, Warburg Pincus, Greycroft, Flybridge and Dropbox to name a few. Before founding BetterCloud, David was an early employee of Cloud Sherpas (acquired by Accenture), where he led the company to become the leading cloud services partner to SMB worldwide.
Sales Hacker
JUNE 10, 2020
During the week of March 14th to March 21st, 2020, video conferencing apps hit a record number of 62 million downloads. For years, companies have been gradually discovering the benefits of replicating face-to-face interactions with video. However, in 2020, video meetings quickly evolved from something that was nice to have into something that is a critical tool.
ChurnZero
JUNE 10, 2020
Many of us have been staying at home, protecting ourselves from the coronavirus and are no doubt looking for an escape. Turning to our TVs and phones does not always allow us a break, from everything that is going on, that we occasionally need. But unplugging from it all and diving into a good book can, if only for a little while. These books might not be considered juicy beach reads, although if you can read them on a beach, six feet away from other sunbathers, you should, but we hope you find
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Sales Hacker
JUNE 10, 2020
An increasing number of our clients are coming to us and telling us they can’t sell to C-suite because it’s too difficult. And that’s simply not true. While it has never been easy to sell to the C-level, there are several tricks you can use to make it easier. And the potential rewards make it more than worth the extra trouble. The difficulty lies with the fact that salespeople forget the true value of a C-suite sale.
Nimble - Sales
JUNE 10, 2020
With each passing year, Artificial Intelligence (AI) is growing at an ever-increasing pace. What was once considered possible only in science fiction is now making waves in computer science and the workplace. From smart appliances to smart cars, it continues to make new strides in almost every aspect of our lives, especially in the digital […].
Adhere Creative
JUNE 10, 2020
COVID-19 has disrupted all aspects of our society. The traditional approach to sales has been broken by stay at home orders, social distancing, and widespread uncertainty. Without clarity on when things will normalize we must adapt to grow. The days of primarily face-to-face sales interactions are over for the foreseeable future, so what are you doing to overcome this challenge?
Point Nine Land
JUNE 10, 2020
7 things SaaS founders should do to improve sales operations before gearing up for scale Continue reading on Point Nine Land ».
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
IT World
JUNE 10, 2020
COVID-19 has disrupted every business around the globe. IT professionals are under immense pressure to continue overseeing infrastructure, applications, and security in this new normal, where most employees are working from home and services are being accessed exclusively online. As a result, businesses are accelerating their digital transformation initiatives and turning to real-time data to make smarter decisions.
Zuora
JUNE 10, 2020
Every week, we bring you the top stories and analyses from the global Subscription Economy. Car subscription software Blinker, launches major […]. The post Subscription Economy News: Week of 06/08/20 appeared first on Zuora.
OpenView Labs
JUNE 10, 2020
Loved by developers everywhere, Datadog is the modern monitoring platform for today’s sprawling cloud infrastructure. Datadog generates over half a billion dollars of revenue annually and had a massive IPO last year. Today they’re worth more than Slack. Alex Rosemblat , Datadog’s longtime VP of Marketing, stopped by the most recent episode of the BUILD Podcast to discuss the new customer journey and what that means for SaaS.
Valuize Consulting
JUNE 10, 2020
Customer success processes in B2B software businesses today are often inefficient, siloed and lacking scalability. It’s also typically hard to measure their impact. How were your company’s customer success processes created? Perhaps it was a carefully thought out initiative. Perhaps it was fueled by all of the strategic expertise, funding and time required to develop [.].
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
SaaS Metrics
JUNE 10, 2020
Many influencers and corporate organisations use Instagram to promote their brands in the digital world. It’s been quite a while since Instagram was all about posting selfies and fun pictures with friends and families. Now it has grown larger and an excellent advertising platform for many people. So, why are these companies trending on Instagram? Why isn’t your business profile garnering so much attention in the digital world?
Valuize Consulting
JUNE 10, 2020
C ustomer success processes in B2B software businesses today are often inefficient, siloed and lacking scalability. It’s also typically hard to measure their impact. How were your company’s customer success processes created? Perhaps it was a carefully thought out initiative. Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics.
SmartKarrot
JUNE 10, 2020
The success of your company depends on the prioritization of customer needs and goals. The relationship that your employees create with the customers determines the expansion of the relations and benefits for the customer and the company. When you handle your customer well and build a personal relationship, there are high chances that he or she would increase purchases.
OpenView Labs
JUNE 10, 2020
Sales and product led growth (PLG) don’t mix, right? Wrong. The best PLG businesses have a dirty secret: They all have sales teams. In fact, they’re doubling down on these teams. But that doesn’t mean their unit economics are going to get any less attractive, or that they’ll build their sales team at the same pace that their lead volume increases. How are the best companies doing this?
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
SmartKarrot
JUNE 10, 2020
Role: Customer Success Representative Location: Portsmouth, New Hampshire, US Organization: Bottomline Technologies As a Customer Success Strategist, you will have to understand Bottomline’s customer segments and requirements. Act as a strategic leader and provide world-class customer onboarding, support, adoption, advocacy, and retention capabilities.
SmartKarrot
JUNE 10, 2020
Source. Before we begin on sharing resources on this customer success portal, here is a brief background I would like you to read. This will set the right context for you. If you are a budding Customer Success Manager in a SaaS organization then we understand your challenges. The most common one is that you are left on your own to grow. Because Customer Success is a relatively new field and the ones who can guide you are also new to this.
SmartKarrot
JUNE 10, 2020
Goes without saying, overcoming a new job’s learning curve could put a lot of pressure on you. Let alone, leave the desire to imprint an indelible impression on your employers. Hail the Lord, there is a way how you can seamlessly adapt to your new milieu. That in technical terms is referred to as a 30-60-90 day plan. Following which, would enable you to soak in as much as information as possible – enough to set up the lasting impression which you wish to imbue.
SmartKarrot
JUNE 10, 2020
Customer success process is a framework that helps you to make sure that your customers understand your products easily, and improves your capacity to respond to issues, questions and feedbacks much quicker. A customer success process is a better version of customer service because of its speed, effectiveness and that it places you a step ahead of your customers. .
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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.
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