SaaStr

AUGUST 26, 2022

Fenwick, one of the bigger Silicon Valley / tech law firms put out its quarterly report on the venture market , sourced from 194 deals that actually closed in Q2’22, and I found the way the data was presented super helpful given all the drama in the venture markets, on twitter, etc. A few learnings: #1. Yes, while downrounds have increased, there still aren’t very many of them.

Pricing 328

Pricing Social Media B2C Startup 328

Sales Hacker

AUGUST 26, 2022

So, we find ourselves once again in an economic downturn. Cost-cutting initiatives are sweeping the tech sector as an immediate response to the threat of recession. Layoffs seem to be a part of most businesses’ contingency plan. (As of early August, more than 37,000 workers in the US tech sector have been laid off in mass job cuts so far in 2022.).

Scale 106

Scale Revenue Data Technical Review 106

SaaStr

AUGUST 26, 2022

Who we’re hiring for at SaaStr: Director of Account Management to support our top sponsors. Ideally has some services or agency CS experience, not just SaaS. Director of Email / Growth Marketing. Someone who loves to do campaigns, and really dig in on them. Own a $5m+ product line here and grow it. Make really good $$ as you increase performance. Director of Strategic Content.

Sales Hiring 59

Sales Hiring Growth Marketing Management Marketing 59

ChurnZero

AUGUST 26, 2022

As a CSM, are you stuck in a vicious cycle of overwhelm? You wake up and go to sleep thinking about work. Your doomy to-do list follows you around like a shadow. Nagging thoughts of everything you didn’t get done dominate your free time. When you do get to experience that rare endorphin buzz of getting caught up, it’s eclipsed by the fear of that next fire drill lurking around the corner, waiting for the perfect time to crash your productivity party.

Communication 98

Communication Customer Success Management Software 98

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When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

Scale

SaaStr

AUGUST 26, 2022

One of the most exciting and terrifying things a SaaS founder can do is raise seed funding. But bringing on an investor comes with new responsibilities, and navigating the fundraising world can seem complex. . In this SaaStr Europa 2022 session, David Kelly (General Partner at Tapestry) interviews a group of highly experienced investors, including Zoe Chambers (Frontline Ventures), Carmen Alfonso Rico (Cocoa), and Rouven Dresselhaus (Calvary Ventures). . #1: Why Seed Funding Anyway?

Sales Funnel 246

Sales Funnel B2B Interviewing Investment 246

Andreessen Horowitz

AUGUST 26, 2022

Welcome to Web3 Water Cooler, a moderated Slack chat about a trending topic in crypto. This week’s participants are Orca Protocol’s Chase Chapman, Austin Hurwitz of Venice Music, and IP lawyer Nuzayra Haque-Shah. NFTs are a web3 innovation, but the intellectual property frameworks surrounding them have been borrowed from a web2 world. This leaves web3.

Innovation 96

Innovation Trends 96

IT World

AUGUST 26, 2022

Announced at WWDC 2022 , Managed Device Attestation protection shows that Apple is adjusting device security protections to adapt to an increasingly distributed age. Secure the endpoints, not the end times. This adjustment reflects a reality shift. Work doesn’t happen on specific servers or behind defined firewalls today. VPN access can differ across teams.

Management 90

Management 90

Teamgate

AUGUST 26, 2022

Your business either has customer relationship software (CRM) or could benefit from implementing a program. Consumers today expect a frictionless experience when they purchase products and services. CRM allows businesses of any size to improve their customer service and streamline their workflows. It is also invaluable if your company has remote workers who need access […] Source.

Software 52

Software Sales Business 52

IT World

AUGUST 26, 2022

Disclosure: HP is a client of the author. At HP’s Amplify event this week (which is focused on partners), I initially got excited about an update to my favorite laptop, the HP Folio. But what really caught my attention was the opening video , which shows employees in a variety of locations and situations working, and having fun. I often wonder if companies and their leaders realize we are in a very different world than we were before the COVID-19 pandemic.

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Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

Data

SaaS Metrics

AUGUST 26, 2022

The translation of the name “Bahrain” is “kingdom of the seas,” a place characterized by a half-Muslim, half-European face. It was the hub of the leading trade routes between India and Mesopotamia in ancient times. Later, it was conquered by the Portuguese, the Persians, the Sultanate of Oman, the Ottomans, and finally, Read more.

Innovation 52

Innovation Technology Metrics SaaS 52

IT World

AUGUST 26, 2022

Members of Generation Z, or people born between 1997 and 2012, will comprise 27% of the workforce by 2025. That means they will soon be working in your company if they aren't already. What makes this generation different from the ones that came before it? Statistically, a few facts are worth noting. Gen Z is on track to be the most diverse and best-educated generation yet.

Education 77

Education Development 77

SaaS Metrics

AUGUST 26, 2022

When things are going well for your business, often we become complacent, but more often than not, things don’t always go as planned, in fact when thinking about Murphy’s Law “What can go wrong, will go wrong!”. So, you might be asking the question, “What can we do help our business manage. Read more. The post 6 Ways City removalist expanded their business in the mids of inflation, Economic uncertainty and covid?

Business 52

Business Metrics SaaS Management 52

IT World

AUGUST 26, 2022

I love it when organizations try and do something good, but don’t think things through and end up delivering unintended negative consequences. Today’s case in point: the US Senate and the Federal Reserve, both of whom are looking to reduce high interchange costs, but are unintentionally increasing costs for merchants and sharply boosting the undiscovered fraud rate.

Government 67

Government Branding 67

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

AI

SmartKarrot

AUGUST 26, 2022

Role: Director of Customer Success Location: Remote, United States Organization: FinditParts As a Director of Customer Success, you will manage Contact Center Operations to deliver a great customer experience, meeting or exceeding all revenue goals, KPIs, and SLAs. Deliver excellent business results while putting the customer first and consistently applying an e-commerce mindset.

Customer Success 19

Customer Success Scale Technical Review Systems Review 19

SaaStr

AUGUST 26, 2022

As SaaStr Europa 2022 drew to a close, attendees took one more opportunity to ask Jason questions about topics like how to navigate the current market, the future of work, playing in a crowded space, and hiring your first VP of Sales. Podcast episode 585 is an excerpt from the AMA, and you can watch the full video below. Transcript. Jason Lemkin: I’ve got no agenda, no slides.

Sales Hiring 246

Sales Hiring Scale Sales Recruiting Scaling 246

SmartKarrot

AUGUST 26, 2022

Customer complaints occur when a company fails to meet customer expectations regarding a specific product or service. Satisfied customers are the most important aspect of the long-term success of any modern business. However, customer satisfaction rates could potentially decrease exponentially if customer issues are not appropriately addressed and resolved.

Government 10

Government Customer Success Customer Support Management 10

IT World

AUGUST 26, 2022

Android and ChromeOS. ChromeOS and Android. Has there ever been a more enigmatic and question-creating couple in the mobile-tech universe? From the get-go, Google's two primary platforms have been the subject of endless scorn and speculation. Folks who don't actually use a Chromebook and haven't experienced ChromeOS since its earliest days have long been convinced that the platform serves no practical purpose and is destined for death.

Mobile 103

Mobile 103

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