Thu.Nov 10, 2022

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We’re All Paying the Price Now for Massive Overhiring

SaaStr

So our economy is going through some unpredictable transitions, with Cloud and SaaS companies powering through with still-strong growth and unemployment remaining at near record lows, while inflation, interest rates and more batter us at the same time. And we’re seeing a lot of layoffs in tech, Meta and Stripe being the latest. Perhaps the only direct and frank I’ve seen is from Stripe: “We Just Plain Overhired”.

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Soft in the Middle - Examining Your Startup's Org Chart

Tom Tunguz

Let’s compare the organizational design of two hypothetical startups. Each has 4 layers in the company: CEO, VP/Director, Manager & Individual Contributor (IC). This first company has 112 employees across those four levels. 27 in management & 85 doers. Each manager has four reports. This is called the span of control. Layer 1 is the CEO, 2 are the VPs, etc.

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Adobe Commerce (Magento) Review

The Daily Egg

Adobe Commerce, formerly Magento, is a terrific ecommerce platform for medium-size and enterprise-level businesses. The ecommerce platform hosts over 250,000 websites, including. The post Adobe Commerce (Magento) Review appeared first on The Daily Egg.

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Dear SaaStr: What is the Process You Follow When Investing in an Up-and-Coming Startup?

SaaStr

Dear SaaStr: What is the Process You Follow When Investing in an Up-and-Coming Startup? Let me give my process at least: First, I try somehow to identify before a first meeting if there is a >=2.5% chance of investing. This is perhaps the most non-obvious part. There are too many startups out there that want to meet, have coffee, do a Zoom, etc.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Adobe Commerce (Magento) Review

The Daily Egg

Adobe Commerce, formerly Magento, is a terrific ecommerce platform for medium-size and enterprise-level businesses. The ecommerce platform hosts over 250,000 websites, including. The post Adobe Commerce (Magento) Review appeared first on The Daily Egg.

More Trending

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6 Easy Steps to Find Profitable Dropshipping Niches

The Daily Egg

Thanks to its low cost of entry and ease of implementation, dropshipping has become one of the most popular business models for. The post 6 Easy Steps to Find Profitable Dropshipping Niches appeared first on The Daily Egg.

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Join the CEOs and CXOs of HubSpot, Checkout, Wiz, Samsara, Figma, Typeform, Digital Ocean and More at FREE Digital SaaStr Scale 2022!

SaaStr

SaaStr Scale is our biggest digital / on-line event of the year and is back for its 5th edition on December 7 ! It’s FREE and sign-up to learn from: CEO HubSpot. CEO Attentive. CMO Typeform. CMO Samsara. CMO Checkout. CRO DigitalOcean. CRO Figma. CRO Wiz. CRO Celonis. VPM Asana. VPS Rippling. And SO MUCH MORE. Sign up here for FREE and tell your team to join as well!

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5 advanced add-ons for the Gmail Android app

IT World

Friends, emailers, internet persons: Lend me your ears — 'cause my goodness, have I got one heck of an incredible Gmail treasure to share with ye today. It's an entire system of advanced add-ons that I'm pretty sure has been largely forgotten. I know I'd forgotten all about it until just the other day, when I was poking around in my inbox (as one does) and suddenly found myself making a hilariously cartoony slack-jawed expression whilst guffawing with glee.

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What are Customer Pain Points and How to Properly Address Them

User Pilot

Customer pain points are important to reveal when you want to improve product engagement and grow fast. If you can fix customers’ pain points, you’ll be well on your way to improving their overall customer experience. In this article, we’ll cover: What are customer pain points? Why do customers’ pain points matter? Common pain point categories.

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What’s New in Apache Airflow® 3.0—And How Will It Reshape Your Data Workflows?

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Escaping Hell’s Flywheel: Building Non-inflationary Distribution Channels  

Andreessen Horowitz

If you were interested in quickly launching a startup, here’s an easy formula for finding product market fit. First, identify an existing product in an industry with a low NPS (like most financial services) that has not traditionally been sold … The post Escaping Hell’s Flywheel: Building Non-inflationary Distribution Channels appeared first on Andreessen Horowitz.

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In the shadow of the Twitter disaster: How to prep for layoffs

IT World

Disclosure: Dell is a client of the author. There is an increasing chance many of us will experience layoffs shortly — and last week’s Twitter job-cuts disaster is a rolling showcase of how not to do one. Let’s look at the Twitter acquisition and layoff trainwreck and how you can assure the groups you’re in (or who report to you) remain viable in the face of job cuts or a corporate acquisition.

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Stripe vs. PayPal: What Should You Choose?

Chargebee

Collecting payment from customers needs to be a seamless process to ensure no cash-flow disruptions. Major payment gateways like PayPal and Stripe offer robust solutions for companies of all sizes. But which one is right for your business? PayPal is a great solution for new and small businesses.

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Corporate execs confident on sustainability goals, admit more work needed

IT World

About six in 10 executives believe they can achieve their corporate sustainability goals over the next year, according to a recent global survey commissioned by Honeywell International. But only about 16% think they'll do so primarily through technology-driven changes, such as upgrading or replacing existing systems with newer, more efficient or more sustainable technologies.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Don’t Stop At Saving Customers: Use Your Retention Engine For Sustained Revenue Growth

Chargebee

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Apple to spend $450M on SOS via satellite for iPhones

IT World

Apple has announced it will invest $450 million from its Advanced Manufacturing Fund to develop the infrastructure that allows off-grid backpackers to call for help when outside mobile coverage. Is that all there is? Apple’s iPhone 14 is the company’s first-ever satellite phone. Or to be more accurate, it’s a step toward becoming one. You can’t make calls on it, but you will soon be able to use the satellite connection to send messages to emergency services from across the US and Canada.

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PayPal vs. Braintree: Which Should You Choose?

Chargebee

Over 24 million merchants use PayPal as their payment processor. It’s fast, secure, and easy to use. But there are some drawbacks. PayPal can be confusing, and its customer support could be improved upon further. While PayPal may be popular, is it the best option available? PayPal is best suited for low-volume merchants.

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Complete Guide to SaaS Pricing Model

SaaS Metrics

If you’re considering to optimize and choose the right pricing model for your SaaS (Software as a Service) business, this guide is for you. We’ll cover the pros and cons of this pricing model, and help you decide what’s the right fit for your business. SaaS pricing models can be complex, so. Read more. The post Complete Guide to SaaS Pricing Model first appeared on SaaS Metrics.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How Automated Forecasting is Revolutionizing Hiring Practices

Sage Intacct

For any business, hiring is simultaneously one of the most important but also one of the trickiest business tasks. That becomes even more the case when navigating a market downturn like the one we’re currently experiencing–and SaaS companies are not immune.

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5 SaaS Trends We Can Expect in 2023

SaaS Metrics

SaaS, On Demand Software or Software as a Service, is a subscription software that allows users to access and use it remotely. It’s a type of computing where instead of having the software installed on your computer, you access it through the internet. SaaS has become increasingly popular as more businesses appreciate. Read more. The post 5 SaaS Trends We Can Expect in 2023 first appeared on SaaS Metrics.

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Frontegg stands out as a category leader in G2’s Fall Reports?

Frontegg

G2 recently announced its Fall awards, listing the best software providers in hundreds of categories. Using comprehensive methods, G2 carefully evaluates vendors based on multiple parameters, including customer feedback and satisfaction surveys, consumer trends, peer-to-peer product comparisons, and market research. The goal of these reports is to aid organizations in finding the ideal tech and software solutions.

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Nov 10 – Customer Success Jobs 

SmartKarrot

Role: Director – Customer Success Location: New York, NY (Hybrid) Organization: Rokt As a Director of Customer Success, you will be mastering the functionality of the platform, and utilizing the insights and data to optimize campaigns across your portfolio to deliver on individual and client KPIs. Work alongside the sales team to uncover marketing goals and identify relevant Solutions for leading Global, Regional, and National businesses.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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5 Relationship-Building Tips Guaranteed to Improve Sales Performance

Sales Hacker

Like it or not, we’re already in Q4. For me, that means doubling down on my efforts to lead my team to meet our sales goals for the year. And I’m not the only one. This is when leaders focus on how their organization can gain the competitive edge and drive performance in this final stretch of the year. That’s why I advise my colleagues to go back to the basics.

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8 Insights from a Co-browsing Company on what's Really Happening

Upscope

Co-browsing is quietly being added by financial services companies. Most people don't know the real reason why. Here are 8 insights from Upscope co-browsing on why they're using it. What is co-browsing? Imagine you're on the phone to a customer who is stuck on your website and you just teleport over to them to point at the screen and tell them where to click.