BetterCloud
JULY 14, 2022
Today’s employees have far more access to company data than ever before. As the number of SaaS apps in use grows, so does the amount of damage a departing employee can cause. If app, system, and device access isn’t revoked quickly enough , the consequences can be costly. This is why automating your employee offboarding process is more than just a time saver—it is a critical way to protect sensitive data.
The Daily Egg
JULY 14, 2022
If you’re running an ecommerce store, then you know the importance of monitoring key performance indicators (KPIs). By tracking the right KPIs, The post The Complete Guide to Ecommerce KPIs appeared first on The Daily Egg.
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SaaStr
JULY 14, 2022
Every year, you should double your TTAM. Your True TAM. (Not the TAM in the deck you made for the VCs). Otherwise, growth stalls. — Jason BeKind Lemkin #???????????? (@jasonlk) July 10, 2022. So generally, as an investor, you don’t want to worry too much about TAM — Total Addressable Market. At least, not after a certain point. If a SaaS company can double or even triple at $1m ARR, it’s on to something good.
Intercom, Inc.
JULY 14, 2022
At Intercom we focus on customer experience above all – our service’s availability and performance is our top priority. That requires a strong culture of observability across our teams and systems. As a result, we invest a lot in the reliability of our application. But unpredictable failures are inevitable, and when they happen it’s humans that fix them.
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When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
SaaStr
JULY 14, 2022
SaaStr is turning 10! What started as a simple WordPress blog in 2012 has now become the world’s largest community of SaaS executives, founders, and entrepreneurs. Our goal is (and remains) to help everyone get from $0 to $100m+ ARR with less stress and more success. We do that with a combination of industry-leading content and community connections.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
SaaStr
JULY 14, 2022
SaaStr’s Poya Osgouei has a great Uncharted podcast that does a deeper dive with many SaaS execs. Up this week is Michael Grinich, the CEO of WorkOS and his advice on how to get enterprise-ready. In this episode, Michael Grinich discusses the lessons he learned the hard way at Nylas that led him to founding WorkOS. What it means to be enterprise ready and the process of building enterprise applications.
Sales Hacker
JULY 14, 2022
Let’s start with a definition. What is “founder-sales?” . Founder-sales happens when the founder is the one responsible for selling his/her products to prospects, and heading the GTM motion for the company. . Why is founder-sales important? By default, founders are always selling: Selling to investors on why they should provide them with capital. . Selling their journey to the press. .
IT World
JULY 14, 2022
As more employees work remotely in the aftermath the global COVID-19 pandemic, salaries based on where in US they live are showing signs of leveling. For example, a recent study by fintech startup Carta found that salaries for tech startup employees in Seattle now match those of workers in San Francisco, which is a tech market salary leader. “As remote work becomes a fact of life, [startup] founders are increasingly faced with a key decision: should they adjust compensation by location?
User Pilot
JULY 14, 2022
Getting user onboarding right is critically important for any SaaS: in this article, we’re going to explore the powerful concept of minimum viable onboarding. We’ll start by looking at what user onboarding is, then look at why minimal viable onboarding is valuable, and finally how to implement it in your product. Ready to get started? Let’s dive in!
Speaker: Tamara Fingerlin, Developer Advocate
Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
IT World
JULY 14, 2022
Before COVID-19, open-plan offices were on the rise. Facebook's new Menlo Park headquarters boasted the "largest open floor plan in the world," for example. The open-plan office obsession, which probably peaked around ten years ago, was based on what I've called "collaboration bias" — the under-examined assumption that ad-hoc social encounters are more valuable for business, creativity, and productivity than un-interrupted "deep work.
Sales Hacker
JULY 14, 2022
We’ve all gotten a terrible sales video sent by a rep using a webcam from 1999, pitching their company without a smidgen of personalization or professionalism. Video can be an incredibly powerful tool – but in the words of Uncle Ben, “With great power, comes great responsibility”. You’ll learn: Where to best use video in your outreach. LIVE script feedback.
IT World
JULY 14, 2022
It's been 15 years since the iPhone gave rise to the modern smartphone, and mobile now sits at the center of almost every thing we do. So it matters that US shoppers will soon find retailers prepared to take contactless payments using iPhone’s new Tap to Pay feature. The retail experience is a mobile experience. One of the biggest US payment services providers, Adyen, has officially commenced support for Tap to Pay in its merchant networks and retailers.
Sales Hacker
JULY 14, 2022
Comp plans are one of those things that you can mess up in a million ways. Truth is, there’s not a silver bullet comp plan that works all the time BUT there is a perfect comp plan for where you are now and how you work. Tito Bohrt , CEO of AltiSales, dissects parts of the comp plan, the different circumstances at companies of different sizes and stages, and what variables you should consider to optimize your comp plan for fairness and success.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
IT World
JULY 14, 2022
Join Macworld executive editor Michael Simon and Computerworld executive editor Ken Mingis as they break down the pros and cons of Apple's newest laptop.
Chargify
JULY 14, 2022
SaaS companies are implementing product-led growth across market stages, revenue ranges, and industries with no end in sight—and the results are staggering. By using their. The post How Product-led Growth Impacts Your SaaS appeared first on Chargify.
IT World
JULY 14, 2022
Over the past two decades, Apple has seen tremendous growth in enterprise adoption due to its ease of use, advanced security and privacy tools, and the fact that employees prefer using Macs. As Apple adoption in the enterprise becomes the norm, some organizations may find themselves struggling to manage and protect these devices. As a result, IT administrators may grapple with cumbersome, time-consuming workflows and legacy solutions that are not automated or unified.
Upscope
JULY 14, 2022
Watch a couple of hundred loan officer sales script videos on Youtube and you can't miss the underlying message that borrowers don't understand loan options and strategies. Below see how 5 second screen sharing to their phone changes this. HelloScreen shares your browser tab (containing your presentation or loan calculator or whatever you wish) directly to a borrowers phone or PC in 5 seconds.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
ChurnZero
JULY 14, 2022
As a customer learning and education specialist at ChurnZero, I spend a lot of time consulting with subject matter experts—mainly implementation managers and CSMs—to create new customer education content. While the topic of our conversation varies, the takeaway is always the same: You will achieve the best results if your data is good. This advice isn’t anything you haven’t heard before.
Chart Mogul
JULY 14, 2022
Blog posts, case studies, ads, and conferences are fantastic ways of attracting leads and generating revenue. But, how do you know which of your top-of-the-funnel activities led to that revenue? With a complex sales cycle, that´s not an easy task. If this challenge sounds familiar to you, listen to this episode of SaaS Open Mic. … Blog posts, case studies, ads, and conferences are fantastic ways of attracting leads and generating revenue.
Upscope
JULY 14, 2022
Watch a couple of hundred loan officer sales script videos on Youtube and you can't miss the underlying message that borrowers don't understand loan options and strategies. Below see how 5 second screen sharing to their phone changes this. To set the scene, HelloScreen shares your browser tab (containing your presentation or loan options calculator or whatever you wish) directly to their phone or PC in 5 seconds.
SaaS Metrics
JULY 14, 2022
Like the conventional stock segment, the forex trading market, too, comes with its own set of jargon and terminology. Hence, before you start delving into deep waters, it’d be best for you to learn about them first. So, here’s what we’ll do here. First, we’ll focus on the fundamental terms that‘re used. Read more. The post 5 Major Forex Trading Terms Every Investor Should Be Aware Of first appeared on SaaS Metrics.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
SaaSOptics
JULY 14, 2022
Avoid the scramble for due diligence, audits, and month-end close. Board meetings, due diligence requests, month-end close, auditor requests—how many all-nighters have you endured to ensure your company is well represented? Too many. . Our team has talked to thousands of SaaS finance professionals over the years, and we’ve seen three common challenges finance teams at SaaS companies face: Standing out to investors and passing due diligence.
SmartKarrot
JULY 14, 2022
Role: Director, Customer Experience Location: Boise, ID, US (On-site) Organization: Lovevery As a Director of Customer Experience, you will be responsible for communicating the ever-evolving changes of the business with the frontline team, and assisting with problem-solving and responding to customers, including handling direct escalations and making policy recommendations as needed.
SmartKarrot
JULY 14, 2022
If someone told you customer service is not important, you know they are wrong. You must be living under a rock not to know what customer service is and why customer service is important. A good customer service team is half the customer success battle won. You need to provide good customer service experience for customers. This will improve their customer journey and ensure customer loyalty.
SmartKarrot
JULY 14, 2022
SaaS value-based pricing is an important part of your SaaS product journey. For every SaaS business, it is important to have the right pricing strategy in the GTM strategy. Value-based pricing is the key to your SaaS success. In this article, we will know what value-based pricing is, how to add value to the product, the pros, and cons of value-based pricing, and is value-based pricing right for your business.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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