Totango
JULY 19, 2022
Ready for a controversial statement? You don’t need your CRM. Yeah, we said it. Sure, there is a place for customer relationship management (CRM) technology to help sell products, but if you’re looking to provide truly valuable experiences that will build and grow profitable customer relationships – especially during an economic downturn – then you don’t need a CRM; you need advanced, agile, composable customer success technology. .
Tom Tunguz
JULY 19, 2022
What is the difference between web2 & web3, really? Yes, there are tokens and initial coin offerings and drops and discords. But, today, they resemble each other quite a bit. Here’s my mental model: Imagine a startup that sells sports cards. A web2 architecture for this app would have five parts. A transaction database: user 1 sold card ABC to user 3.
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SaaStr
JULY 19, 2022
Dreamforce has announced for now at least it will not require any Covid testing or vaccination: ”In accordance with local state and city guidelines, we [Salesforce] are currently not requiring proof of vaccination or implementing a testing protocol for Dreamforce. This is always subject to change.”. We’ve already gotten a few questions if we plan to do the same, and we expect quite a few more.
The Daily Egg
JULY 19, 2022
Agile and waterfall are two popular project management methodologies. Each one uses their own distinctive methods to complete tasks and projects and. The post Agile Vs. Waterfall Project Management appeared first on The Daily Egg.
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When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
SaaStr
JULY 19, 2022
We wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2022. At the 8th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Join these incredible companies to experience all the value of SaaStr! Calendly , a powerful yet simple automated scheduling platform, takes the work out of connecting with others so you can accomplish more.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
SaaStr
JULY 19, 2022
SaaStr’s Poya Osgouei has a great Uncharted podcast that does a deeper dive with many SaaS execs. Up this week is Shrav Mehta, Founder and CEO of Secureframe, a provider of security and compliance software to help streamline SOC 2 and ISO 27001 compliance, backed by Accomplice Ventures, Kleiner Perkins and Gradient Ventures. Hiring folks is hard.
Sage Intacct
JULY 19, 2022
Revenue recognition is at the heart of accounting for SaaS and subscription companies. But it is complicated. However, you can quickly study and optimize your unique version of calculating deferred revenue.
Intercom, Inc.
JULY 19, 2022
At Intercom, we obsess about our customers’ success. . We study our customer’s wants, needs, and behaviors so we can deeply understand their problems and provide the right solutions. Research and data science play a major role in surfacing holistic insights about our customers and ensuring we’re building products that drive real value. To ensure we build the fullest picture of our customers and their needs, we created a new function called RAD (research, analytics, and data science) about 18 mon
Sales Hacker
JULY 19, 2022
When we launched a new product in September 2020, our go-to-market team was determined to do so in a data-driven, highly iterative manner. Conversation intelligence vendors were putting out a ton of “Labs” content at the time, so I spent a year running the most popular one — Gong Labs — on our discovery and sales calls. What we learned came as a big surprise.
Speaker: Tamara Fingerlin, Developer Advocate
Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
Zuora
JULY 19, 2022
ZEOs kicked off July with a global Wellness Day off, one of many we’ve introduced as a way to carve […]. The post ZEO Wellness Day: July Highlights appeared first on Zuora.
Sales Hacker
JULY 19, 2022
In this episode, we’ve got Celine North with us. Celine, who transitioned from agency sales to SaaS, is the Vice President of Boardable. Celine brings more than twenty-five years of experience to Boardable, which is a platform that allows board members to engage easily. Join us for a great conversation about transitioning in sales and technology selling. powered by Sounder.
IT World
JULY 19, 2022
Microsoft has unveiled a workplace-focused take on Instagram and Facebook Stories posts, adding a new way to share video and photo updates within a revamped Yammer Communities app. “We hear from customers that they want more frictionless ways to share across an organization,” said Dan Holme, product lead for Viva Engage at Microsoft. “Stories are a way to share experiences that people are very familiar with from their consumer lives.
Sales Hacker
JULY 19, 2022
Connecting with prospects is harder than ever. Personalization may capture someone’s attention, but you have to be creative in order to win their business. Looking for new ways to stand out? Hear insight from these experts around how they use creativity to rise above the noise and stand out from their competitors. From custom swag boxes to out-of-the-box sends, we’ll look at both techniques for fostering creativity as a leader and being creative as an individual sales practitioner.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
IT World
JULY 19, 2022
Popular enterprise messaging platform Slack has announced it will be increasing the price of its Pro plan for the first time, while also making significant changes to its Free plan. From September 1, monthly Pro subscriptions will increase 9%, from $8 to $8.75 per user, per month, and annual Pro subscriptions will increase 8%, from $6.67 to $7.25 per user, per month.
ITPro
JULY 19, 2022
Users of Slack Pro can keep their current subscription for an additional year if they renew before 1 September 2022
IT World
JULY 19, 2022
IBM delivered its Q2 2022 earnings last night, posting revenue of $15.5 billion, marking a 9% increase year-on-year at an adjusted gross profit margin of 54.5% for the quarter ending June 30. However, the current geopolitical landscape is continuing to prove challenging for the technology vendor, as CFO James Kavanaugh told analysts that both currency headwinds and the impact from exiting the Russian market have put pressure on IBM's outlook.
Andreessen Horowitz
JULY 19, 2022
“Maps are the most condensed humanized spaces of all…They make the landscape fit indoors, make us masters of sights we can’t see and spaces we can’t cover.” — Robert Harbison, Professor of Architecture. Cancer, which uses genetic mutations to turn … The post Investing in Cartography Biosciences appeared first on Andreessen Horowitz.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
IT World
JULY 19, 2022
For the times when text messages and emojis just don’t cut it, Microsoft has given Teams users another option for communicating with colleagues: the ability to send short video clips using the chat function. It’s one of a handful of updates to Microsoft’s collaboration platform unveiled during its Inspire partner event Tuesday , including the addition of “stories” posts with the new Teams-based Viva Engage enterprise social network.
Sage Intacct
JULY 19, 2022
Revenue recognition is at the heart of accounting for SaaS and subscription companies. But it is complicated. However, you can quickly study and optimize your unique version of calculating deferred revenue.
30 Day Leadership
JULY 19, 2022
In this episode of the B2B Leadership podcast, best-selling author and leadership coach Nils Vinje speaks with Kathy Sucich, Vice President of Marketing at Dimensional Insight. Podcast highlights: 0:25 - Kathy's background - Kathy explains her role at Dimensional Insight. 2:54 - First leadership position - Kathy has a long career in the communications industry. 4:44 - The broadcast journalism world - What type of leadership lessons did Kathy learn from this industry?
CustomerSuccessBox
JULY 19, 2022
Successful SaaS companies grow in two ways: by acquiring new customers and by retaining existing customers (i.e., having them renew). Renewing customers contribute significantly to your annual recurring revenue (ARR), which is an important part of the revenue stream that allows businesses to predict and strategize their internal investments. From the moment a lead becomes a customer, it is critical to provide value and ensure that a good product experience is achieved.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
30 Day Leadership
JULY 19, 2022
In this episode of the B2B Leadership podcast, best-selling author and leadership coach Nils Vinje speaks with Kathy Sucich, Vice President of Marketing at Dimensional Insight. Podcast highlights: 0:25 - Kathy's background - Kathy explains her role at Dimensional Insight. 2:54 - First leadership position - Kathy has a long career in the communications industry. 4:44 - The broadcast journalism world - What type of leadership lessons did Kathy learn from this industry?
SaaS Metrics
JULY 19, 2022
Today, many enterprises are struggling to manage their data. Data is a valuable source of critical information that helps a business maintain its competitive edge and customer satisfaction. Unfortunately, many businesses, especially small businesses, can’t handle a large amount of data, let alone keep it safe. This is where data management software.
How To Buy Saas
JULY 19, 2022
SaaS management platforms have become the new normal in the current business scenario. Businesses, whether in a start-up phase or mid to large size ones, have either efficiently implemented these platforms or are in the process. But why is SaaS management all about? What makes SaaS management platforms so special for businesses? It is evident that these platforms mitigate the need for time-consuming manual installations.
Chart Mogul
JULY 19, 2022
We’re teaming up with Stripe to launch the ChartMogul Stripe App. View your MRR, ARR, Subscribers, and MRR movements, whether you’re on your Stripe or ChartMogul dashboard. Your key metrics are probably spread between many tools and dashboards. Integrate ChartMogul with Stripe to view your key metrics without switching between dashboards. Get the ChartMogul Stripe App to view your MRR, ARR, Subscribers, and MRR movements, on the Stripe homepage.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
SaaS Metrics
JULY 19, 2022
If you’re a website owner, you know that the data on your site can be stolen or destroyed by hackers. However, it may surprise you to learn that hosting companies are also subject to hacking risks. The good news is that you can take steps to minimize the chance of this happening. Read more. The post Can your Hosting Service Get Hacked? first appeared on SaaS Metrics.
ChurnZero
JULY 19, 2022
If you get excited over free samples at the grocery store, you already understand the allure of the free trial. Many businesses start their relationship with potential long-term customers with free trials for their product or services. SaaS companies, however, have more to lose than your local grocery store if those customers don’t sign up for more.
SaaS Metrics
JULY 19, 2022
Web hosting is an essential service for businesses that need to make their websites available to users on the internet. There are different types of web hosting packages, including shared, VPS, dedicated, and cloud hosting. Web hosting costs vary widely, with some services costing as low as $4 a month and others. Read more. The post Choosing Hosting for a Service Business vs. a Commodity Business first appeared on SaaS Metrics.
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