Thu.Oct 06, 2022

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Why You Should be Doing Data-Driven Sales Management

Predictable Revenue

Peter Kazanjy joins the Predictable Revenue podcast to discuss why you should be using data to drive your decisions as a sales development manager. The post Why You Should be Doing Data-Driven Sales Management appeared first on Predictable Revenue.

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Zoom Webinars vs. Zoom Meetings

The Daily Egg

Zoom Webinars and Zoom Meetings are both parts of the Zoom ecosystem—they’re both video conferencing solutions that are designed to help you. The post Zoom Webinars vs. Zoom Meetings appeared first on The Daily Egg.

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Dear SaaStr: What Are Some Lies Founders Tell Themselves?

SaaStr

Dear SaaStr: What Are Some Lies Founders Tell Themselves? #1 Lie. That it will get easier. It never gets easy, but it can get less difficult: You get better. You constantly learn, and in not that long of a time, become one of the experts in your space. At some point, you stop being at risk of going bankrupt. This does let you breathe. At some point, you have a brand, and that makes your growth more predictable.

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Namecheap vs. GoDaddy

The Daily Egg

Companies that offer web hosting are widely available in the current market, which is good and bad. It’s good because you have. The post Namecheap vs. GoDaddy appeared first on The Daily Egg.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Great Support Really Can Make Up For a Lot of Things

SaaStr

So I saw this tweet, and even a decade after our acquisition by Adobe, it sort of hurt: Currently evaluating #DocuSign vs #AdobeSign for clients. Started with DocuSign, finding a few things not that intuitive, but just had an amazing support chat experience. Definitely better than any #Adobe support experience I've ever had. Literally not even close. — Jeff Meier (AZ + Pfizer1 + Pfizer2 + Omicron) (@meier_j) October 5, 2022.

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SaaStr Europa 2023 is a GO for London on June 6-7!!

SaaStr

After our biggest, best SaaStr Europa ever this past June in Barcelona, we’re going even bigger with room for 4,000 SaaS and Cloud founders, execs and VCs at SaaStr Europa 2022 in London! 6-7 June at Tobacco Dock. We’ll be back, bigger and better with the high concentration of SaaS CEOs and execs at any event in Europe! (Yes, we’re including UK in Europe — we’re Yanks).

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A note from Eoghan McCabe

Intercom, Inc.

We’ve got an update to share. Today, we announced that Eoghan McCabe, Intercom’s chairman, co-founder and former CEO, is returning to lead the company as CEO. Karen Peacock is stepping down as CEO and transitioning to an advisory role to support through the transition. Below is the email that Eoghan sent to the company after sharing the news with employees at All Hands.

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How to Analyze Customer Behavior and Improve In-app Experience

User Pilot

How can you analyze customer behavior in-app to deliver unparalleled in-app experiences? What customer data can you collect to derive valuable insights and improve retention? In this piece, we’ll cover everything you need to know about customer behavior analysis. Read on to unlock product growth opportunities! TL;DR. Customer behavior data refers to any customers’ interactions inside the product across the different stages of the customer journey : from engaging with the onboarding c

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Seed to Series A: 5 Things to Avoid As A Selling Founder (And How to Successfully Scale Your Startup)

Sales Hacker

Sales is the lifeblood of every business. And with the majority of startups failing due to no PMF (Product-market fit) or cash flow, it’s crucial to get your GTM (go-to-market) strategy right early on. . Where is the best place to start? How do you sell as a founder? When is it time to hire talent? How do you set up your sales team for success? What do you need to get to the next level (series A)?

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Podcast: Eye on Apple Watch

IT World

The biggest change in years to the Apple Watch line-up is the new Apple Watch Ultra. It’s big — and controversial. Macworld’s Michael Simon and Computerworld’s Ken Mingis weigh in on the new wearable, which users love or hate.

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32 SaaS KPIs Every Company Should Track

Chargebee

How’s your SaaS business doing right now? Better than last year? Are your customers satisfied? Are your deals closing? To answer those important questions about your performance — and to make sure your business is headed in the right direction — you have to track KPIs.

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Yes, you can outsource hybrid workplace disruption

IT World

The ever effervescent Apple in the enterprise space is creating opportunities for companies looking to address the many challenges of the hybrid workplace. Many businesses remain challenged as they try to come to terms with the complexity of handling remote teams. Those challenges aren’t just confined to selecting an appropriate MDM service and warning employees not to click on links from people they don’t know.

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Google Sheets CRM (Free Template): 5 Easy Steps to Better Customer Relationship Management

CloseSaaS

Ready for your first customer relationship management system? Learn how to use a Google Sheets CRM + get our free template!

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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5 Reasons Why You Can’t Win at Online Casinos in the Long Run

SaaS Metrics

Is it possible for you to win at online casinos in the long run? This question has been asked by many casino players for many years now, and there is no easy way to answer it. Without a doubt, there have been people who know how to win at online casinos and. Read more. The post 5 Reasons Why You Can’t Win at Online Casinos in the Long Run first appeared on SaaS Metrics.

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Oct 06 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success (Remote) Location: Remote, Arlington, VA, US Organization: PeopleGrove As a VP of Customer Success, you will hire, onboard, retain, and develop a world-class remote customer success team. Own and drive customer retention as well as revenue growth through the expansion of existing customers. Assess and improve upon current post-sales processes, methodologies, and metrics to optimize the performance of the customer success organization.

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Thanks to Demandwell, DuploCloud, Prismatic, SafeBase, and WorkOS for Sponsoring SaaStr Annual 2023!

SaaStr

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. At the 9th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Join these incredible companies to experience all the value of SaaStr! Our mission is simple : We help others grow.

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Great Account Management Job Resources & Job Description

SmartKarrot

The key responsibility of an account manager is to retain customers and work as an intermediary for the organization’s sales team. They are responsible for growing the company’s revenue by empowering its relations with an existing customer. As an enterprise operating in the SaaS (Software As A Service) environment, we understand the importance of having a strong account manager for the company’s overall growth.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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6 Expert-Backed Tips For Driving The Adoption Of Enterprise Technology In Your Organization

Valuize Consulting

The Tools For Growth. As your organization grows, your ability to scale relies heavily on automated processes, data, and technology to ensure that people across all roles within the team are supported and enabled to work more efficiently. The solution? Customer lifecycle technology platforms. Enterprise technology platforms make day-to-day account maintenance easier along with enabling accurate reporting and scalable automation.

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IT Automation with Slack: Onboarding and Channel Maintenance

BetterCloud

Every day, more companies are adopting “work from anywhere” policies to attract and retain talent. Many of these companies— including 80% of the Fortune 100 — now leverage Slack to enable real-time collaboration from anywhere. With over 18 million daily active users sending over 1.5 billion messages every week, it has clearly become part of a core tech stack driving the modern workplace.

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OPEXEngine Celebrates 1-Year Anniversary as Part of Bain & Co

OPEXEngine

OPEXEngine, a worldwide leader in SaaS benchmarking, celebrates 1 year anniversary as part of Bain & Company with the release of its “BenchmarkEngine 2023” platform . BOSTON, October 6, 2022 – OPEXEngine, the world’s leading SaaS benchmarking platform, today marks its one-year anniversary as part of Bain & Company. As part of that celebration, it is excited to announce the release of its BenchmarkEngine 2023 platform, featuring significant new capabilities and service offerin

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How to Thrive in Sales as an Introvert

Sales Hacker

This is the story of how I overcame the fear of rejection as a face to face lead generator — and an introvert. Fear of rejection is a common issue that salespeople face. After all, the entire sales process is based on putting yourself out there and making the ask. And, unfortunately, there is always the possibility of hearing “no.” If I can distill it into one sentence, it is this: The fear of rejection can be overcome by choosing to change your mindset and focusing on your goals.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.