Wed.Oct 13, 2021

5 Tips for Better Customer Success: Respond to Upset Customer Downgrades Effectively


For effective customer success , respond to upset customer downgrades proactively. Just because a client downgrades, they don’t have to churn.

The Complete Guide to The Cost of Starting an LLC

The Daily Egg

If you’re thinking about starting an LLC, you‘re probably wondering how much it will cost. To start, you have to pay state. The post The Complete Guide to The Cost of Starting an LLC appeared first on The Daily Egg. Startup


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An Agenda for the Future of the Internet

Andreessen Horowitz

Today, we’re excited to announce the release of How to Win the Future, a policy agenda for the third generation of the internet.

The Complete Guide to Understanding LLCs Vs. C-Corps

The Daily Egg

One of the most important considerations when starting a business is whether to create an LLC or a C-Corp. Either option has. The post The Complete Guide to Understanding LLCs Vs. C-Corps appeared first on The Daily Egg. Startup

The Ultimate Guide to Creating a Strong and Effective Value Proposition

Speaker: Robin Zaragoza, Product Coach and CEO of The Product Refinery

Join Robin Zaragoza, product coach and CEO of The Product Refinery, as she shares tips on how to create a powerful Value Proposition that keeps your customer at the heart of your product development process.

Windows 11: Microsoft's pointless update

IT World

Sometimes, Microsoft has no choice but to upgrade Windows. Windows Millennium Edition, aka Windows Me, was awful. Its successor, Windows XP, was much better. XP's replacement, Vista, was lousy.

More Trending

US IT job growth slows, but 2021 still on track for record hiring

IT World

The job growth in the US IT industry slowed in September, adding 16,700 positions, according to US Bureau of Labor Statistics (BLS) data reported in the latest figures from IT employment consultancy Janco Associates. That’s down from 22,000 positions added in the revised August figures.

How to Get Useful Data From Losing and Inconclusive A/B Tests

Neil Patel

A/B testing is crucial to developing a robust digital marketing strategy. However, not all tests result in valuable data. What do you do if a variation you thought would rock ends up flopping? Or what if your test results are inconclusive? Don’t throw in the towel just yet!

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Investing in Sprinter Health

Andreessen Horowitz

Every healthcare company will eventually be a home health company.

How to Increase B2B Sales 150% During a Slow Q4

Neil Patel

It’s Q4, and the pressure is on. You have three months left to hit your sales targets and end the year on a high note. The only problem? Your sales pipeline is dry. No one is signing up for your offers, and your forecast looks bleak. Luckily, not all hope is lost.

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How Customer-Centric Feedback Loops Can Evolve Your Product Process

Speaker: Nickey Skarstad, Director of Product at Duolingo

Join Nickey Skarstad, Director of Product at Duolingo, as she discusses why it’s important to actively gather customer feedback, how to build customer feedback loops into your product planning, the best ways to decipher different types of feedback, and different frameworks for how/when to apply feedback processes.

Investing in Matik

Andreessen Horowitz

Copy, paste, copy, paste… repeat 20x more. From Excel to Powerpoint and back again.

Oct 13 – Customer Success Jobs


Role: Vice President of Customer Success Location: Remote, New York, United States Organization: Deep Labs As a Vice President of Customer Success, you will drive Customer Success at the clients through increased renewal rates, expansion of use case, and reduced churn.

BrandPost: Wire Your SMB for Digital Success

IT World

IT talent is scarce and expensive, so it’s no surprise that many small- and mid-sized businesses (SMBs) operate with limited IT support. For many, this makes them reticent to upgrade their network and deploy more robust solutions with better performance and flexibility.

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Co-browsing for Insurance: How it Helps and Why it Matters


As we continue to imagine life in a post-Covid world, there are several industries that come to mind when considering what our ‘new normal’ will look like. One of these is insurance. More specifically, how insurance companies will prepare and adapt to the next distribution channel.

The Role of Artificial Intelligence in Pandemic Response: Lessons Learned From COVID-19

In March 2020, the world was hit with an unprecedented crisis when the COVID-19 pandemic struck. This whitepaper reviews lessons learned from applying AI to the pandemic’s response efforts, and insights to mitigating the next pandemic.

Apple warns: Sideloading apps threatens an iCrime wave

IT World

Apple is fighting back against growing pressure to support sideloading on its App Stores with an extensive 28-page white paper in which it offers stark security and privacy warnings. The risks of sideloading. The white paper, " Building a Trusted Ecosystem for Millions of Apps – a Threat analysis of Sideloading " argues that because iPhones and other devices capture so much personal information about people, maintaining privacy and security is critical.“Supporting


Collection And Retention: Digital Comms And You

SaaS Metrics

Digital communications is a rapidly evolving field where legislators struggle to make up for widespread changes.

Webinar Replay: Enforcing on Unauthorized Sellers


The post Webinar Replay: Enforcing on Unauthorized Sellers appeared first on Trackstreet. Video


Flipping the Agency Model on Its Head with John Thornton from Black Propeller

Chart Mogul

Most marketing agencies base their fees on a percentage of what their clients intend to spend on advertising. John Thornton, the founder and CEO of Black Propeller, realized that the traditional agency model could be simplified for his team and his customers.

AI in Manufacturing

Manufacturers want to deliver the best products on the market as quickly and ethically as possible. Learn how to solve your most urgent manufacturing and business needs with an enterprise AI platform.

How Intercom’s Data Infrastructure team met growing demand with solid principles

Inside Intercom

Scaling a company is never a linear process. As your startup becomes a scale-up, teams will encounter obstacles that require them to quickly adapt to new demands.

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Authentication Security: The Benefits of a Broader Perspective


We keep hearing about password mishaps and compromises leading to security breaches involving stolen credentials. But that’s only the tip of the iceberg. You can just read some application security articles to learn about the perils of compromised passwords and experience sleepless nights.

Intercom’s Jane Honey on perfecting career paths for product management

Inside Intercom

Ask five product managers what they do and they’ll likely give you five radically different answers. There’s a massive disparity in how people approach the role of a PM, depending on where they’re working, the products they’re developing, or even the culture of the company.

What Is Data as a Service (DaaS) – An Essential Guide


In order to modernize their work structure and infrastructure, companies are taking to the cloud. One such service, DaaS, or data as a service is booming the industry certainly.

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Roadmaps Are Dead! Long Live Roadmaps!

Speaker: Bruce McCarthy, Co-Author of Product Roadmaps Relaunched and Founder of Product Culture

Join Bruce McCarthy, co-author of Product Roadmaps Relaunched, as he discusses the best ways to innovate your product roadmap. So that it reflects your customers’ needs while simultaneously and accurately communicating your products strategy and vision.