Totango

OCTOBER 13, 2021

For effective customer success , respond to upset customer downgrades proactively. Just because a client downgrades, they don’t have to churn. In fact, you can use a downgrade as an opportunity to remind customers of the value of your product and the quality of your customer service, giving them a potential incentive to upgrade again. You can also use downgrades as data to gain insight into where customers are experiencing issues with your product, allowing you to make adjustments and improvem

Customer Success 102

Customer Success Churn Communication Data 102

The Daily Egg

OCTOBER 13, 2021

If you’re thinking about starting an LLC, you‘re probably wondering how much it will cost. To start, you have to pay state. The post The Complete Guide to The Cost of Starting an LLC appeared first on The Daily Egg.

Startup 286

Startup 286

Trint

OCTOBER 13, 2021

You've decided that your business needs a podcast! You know what your topics will be and how you will produce the series, but one question remains, how do you ensure the right people hear it? Trint recently partnered with Hubspot to create the ultimate A-Z guide on how to start a podcast; this includes everything from ideation of topics, what equipment you need through to production and general promotion tactics.

Social Media 130

Social Media Business Marketing 130

The Daily Egg

OCTOBER 13, 2021

One of the most important considerations when starting a business is whether to create an LLC or a C-Corp. Either option has. The post The Complete Guide to Understanding LLCs Vs. C-Corps appeared first on The Daily Egg.

Business 265

Business Startup 265

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Payments

Intercom, Inc.

OCTOBER 13, 2021

Scaling a company is never a linear process. As your startup becomes a scale-up, teams will encounter obstacles that require them to quickly adapt to new demands. That’s where we found our Data Infrastructure team at the end of 2020 – we provide data and tools for teams across Intercom to get insights and run crucial processes, and were more in-demand than ever.

Data 129

Data Systems Review Engineering Software Review 129

Neil Patel

OCTOBER 13, 2021

A/B testing is crucial to developing a robust digital marketing strategy. However, not all tests result in valuable data. What do you do if a variation you thought would rock ends up flopping? Or what if your test results are inconclusive? Don’t throw in the towel just yet! There’s a ton you can do with inconclusive or losing A/B testing data.

Data 137

Data Social Media Mobile Metrics 137

IT World

OCTOBER 13, 2021

Sometimes, Microsoft has no choice but to upgrade Windows. Windows Millennium Edition, aka Windows Me, was awful. Its successor, Windows XP, was much better. XP's replacement, Vista, was lousy. Microsoft made us forget about Vista with Windows 7, which to many people — I'm one of them — was the best version of Windows. Microsoft then tried, and failed, to replace it with the dismal Windows 8 and 8.1.

AWS 130

AWS Branding 130

Neil Patel

OCTOBER 13, 2021

It’s Q4, and the pressure is on. You have three months left to hit your sales targets and end the year on a high note. The only problem? Your sales pipeline is dry. No one is signing up for your offers, and your forecast looks bleak. Luckily, not all hope is lost. I’ve compiled some of my top strategies which will help you increase B2B sales and smash your Q4 targets.

B2B 135

B2B Social Media Sales Underperforming Technical Team 135

Andreessen Horowitz

OCTOBER 13, 2021

Major computing waves generally have two eras: the skeuomorphic era and the native era. In the skeuomorphic era, the design thinking is largely adapted from older domains. For example, the early web was mostly digital adaptations of pre-internet activities like letter writing and mail-order shopping. Websites back then were mostly read-only. It took about a.

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Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

IT World

OCTOBER 13, 2021

The job growth in the US IT industry slowed in September, adding 16,700 positions, according to US Bureau of Labor Statistics (BLS) data reported in the latest figures from IT employment consultancy Janco Associates. That’s down from 22,000 positions added in the revised August figures. Overall growth in IT positions comes even as the highly infectious delta variant of COVID-19 continued to hinder overall job growth, mainly due to slowdowns in the restaurant, entertainment, and service sectors.

Entertainment 119

Entertainment Consulting Data Business 119

Frontegg

OCTOBER 13, 2021

We keep hearing about password mishaps and compromises leading to security breaches involving stolen credentials. But that’s only the tip of the iceberg. You can just read some application security articles to learn about the perils of compromised passwords and experience sleepless nights. They are responsible for 61% of hacking-related breaches. Let’s take a closer look at passwords and their impact on authentication security.

Identity management 98

Identity management User Experience Enterprise compliance 98

IT World

OCTOBER 13, 2021

IT talent is scarce and expensive, so it’s no surprise that many small- and mid-sized businesses (SMBs) operate with limited IT support. For many, this makes them reticent to upgrade their network and deploy more robust solutions with better performance and flexibility. After all, upgrading a network has historically required a large IT time investment and substantial planned downtime.

SMB 91

SMB Investment Management Business 91

Totango

OCTOBER 13, 2021

For effective customer success , respond to upset customer downgrades proactively. Just because a client downgrades, they don’t have to churn. In fact, you can use a downgrade as an opportunity to remind customers of the value of your product and the quality of your customer service, giving them a potential incentive to upgrade again. You can also use downgrades as data to gain insight into where customers are experiencing issues with your product, allowing you to make adjustments and improvem

Customer Success 78

Customer Success Churn Communication Data 78

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

Andreessen Horowitz

OCTOBER 13, 2021

Copy, paste, copy, paste… repeat 20x more. From Excel to Powerpoint and back again. This is an all too familiar motion to analysts, sales reps, customer success managers, and more, preparing data-rich presentations for business reviews, product feature roadmaps, and … The post Investing in Matik appeared first on Andreessen Horowitz.

Investment 83

Investment Customer Success Data Management 83

IT World

OCTOBER 13, 2021

Apple is fighting back against growing pressure to support sideloading on its App Stores with an extensive 28-page white paper in which it offers stark security and privacy warnings. The risks of sideloading. The white paper, " Building a Trusted Ecosystem for Millions of Apps – a Threat analysis of Sideloading " argues that because iPhones and other devices capture so much personal information about people, maintaining privacy and security is critical.

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Andreessen Horowitz

OCTOBER 13, 2021

Every healthcare company will eventually be a home health company. In the future, providers, payors, and diagnostics companies will find it difficult to compete, and to bear risk in value-based care, without the ability to extend their care models … The post Investing in Sprinter Health appeared first on Andreessen Horowitz.

Investment 77

Investment Healthcare 77

Upscope

OCTOBER 13, 2021

As we continue to imagine life in a post-Covid world, there are several industries that come to mind when considering what our ‘new normal’ will look like. One of these is insurance. More specifically, how insurance companies will prepare and adapt to the next distribution channel. It wouldn’t be overly bold to say that this model will not include the same volume of face-to-face interaction that used to take place just under two years ago.

Communication 59

Communication Customer Support Retention Software 59

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Revenue

CloseSaaS

OCTOBER 13, 2021

From these CRM implementation case studies, you’ll draw nuggets like how a marketing software company implemented a CRM smoothly into their own tech stack, how an enterprise company saves $250k with a new CRM, how a fast-growing startup found a CRM that could scale with them, and more.

Enterprise 52

Enterprise Startup Scaling Software 52

Upscope

OCTOBER 13, 2021

As we continue to imagine life in a post-Covid world, there are several industries that come to mind when considering what our ‘new normal’ will look like. One of these is insurance. More specifically, how insurance companies will prepare and adapt to the next distribution channel. It wouldn’t be overly bold to say that this model will not include the same volume of face-to-face interaction that used to take place just under two years ago.

Communication 52

Communication Customer Support Retention Software 52

SaaS Metrics

OCTOBER 13, 2021

Digital communications is a rapidly evolving field where legislators struggle to make up for widespread changes. The Harvard Business Review now believes a huge change in social media regulation is on the way to meet these challenges, and with that will come a shakeup in how businesses are able to retain and process digital. Read more. The post Collection And Retention: Digital Comms And You first appeared on SaaS Metrics.

Retention 52

Retention Social Media Communication Metrics 52

Chart Mogul

OCTOBER 13, 2021

Most marketing agencies base their fees on a percentage of what their clients intend to spend on advertising. John Thornton, the founder and CEO of Black Propeller, realized that the traditional agency model could be simplified for his team and his customers. That’s when he started looking at the typical agency retainer from a different … Most marketing agencies base their fees on a percentage of what their clients intend to spend on advertising.

Advertising 52

Advertising Payment Features Subscription Churn 52

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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

Payments

CloseSaaS

OCTOBER 13, 2021

Most cold calls connect with an executive assistant, office administrator, or intern. Here's how to overcome those gatekeepers and close more deals.

Sales 52

Sales 52

ITPro

OCTOBER 13, 2021

Big Blue said new suite would help organizations prepare for climate change problems

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59

TrackStreet

OCTOBER 13, 2021

The post Webinar Replay: Enforcing on Unauthorized Sellers appeared first on Trackstreet.

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52

SmartKarrot

OCTOBER 13, 2021

Role: Vice President of Customer Success Location: Remote, New York, United States Organization: Deep Labs As a Vice President of Customer Success, you will drive Customer Success at the clients through increased renewal rates, expansion of use case, and reduced churn. Define and own the customer lifecycle map for the customers, engaging with both the sales and product teams to develop key client touchpoints and track outcomes for optimal engagement.

Customer Success 19

Customer Success Sales Recruiting Scale Sales Hiring 19

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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

Revenue

Intercom, Inc.

OCTOBER 13, 2021

Ask five product managers what they do and they’ll likely give you five radically different answers. There’s a massive disparity in how people approach the role of a PM, depending on where they’re working, the products they’re developing, or even the culture of the company. Naturally, this presents many challenges. From the PM’s side, it’s hard to know what the job expects of you or how you can move up the ladder.

Management 118

Management Sales Hiring Leadership Investment 118

SmartKarrot

OCTOBER 13, 2021

In order to modernize their work structure and infrastructure, companies are taking to the cloud. One such service, DaaS, or data as a service is booming the industry certainly. If you are looking for data integration, storage, data analytics or data management, one of the most seamless solutions for you is Data as a service. Additionally, by embracing DaaS, an organization can augment the agility of data workloads, reduce time-to-insight, and increase the reliability and integrity of their data

Data 10

Data compliance Government Cloud 10

User Pilot

OCTOBER 13, 2021

Getting a user's attention can be tricky but what if there was a surefire way to get your message across? That's exactly what announcement UI modals help you do which makes them an invaluable asset for any in-app marketing strategy. In this article, I'll go over some UI modal examples so you can get some handy tips on: How to make announcement modals less disruptive.

SaaS 98

SaaS Underperforming Technical Team Software Review Onboarding 98