Wed.Feb 22, 2023

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Why Churn is a SaaS Killer

The SaaS CFO

We know churn is bad for our SaaS company. Yes, we are losing customers and revenue. This impacts growth, metrics, and cash to name a few. I’d like to dive into the financial details as to why churn is a SaaS killer. We hear a lot of rules of thumb in SaaS. Those can be […] The post Why Churn is a SaaS Killer appeared first on The SaaS CFO.

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Extreme Product Design: Building Things People Actually Use with Stripe CTO David Singleton (Pod 636 + Video)

SaaStr

Despite all the advancements in technology, creating a product with a great user experience remains challenging. Many companies believe excellent product design comes from hiring the best engineers and signing up for the latest software instead of building from the users’ perspectives. Stripe is one of the few who have unlocked the code to great product design by changing their approach to the product design process and constantly engaging with users.

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12 Easy Steps to Start a Side Hustle

The Daily Egg

Falling on hard times, paying off debts, setting up a retirement fund, or just having some extra cash in your pocket—there are. The post 12 Easy Steps to Start a Side Hustle appeared first on The Daily Egg.

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TAM is Great. But What Really Matters is That You Believe You Can Hit $100m ARR in 7 Years.

SaaStr

I have a strong, semi-proven thesis that in SaaS, market size doesn’t matter that much … at least in the traditional top-down sense. Yes, many of the big winners in SaaS entered already large markets, from CRM (Salesforce) to ERP (Workday) to Collaboration (Workday, Asana). But others started off in what seemed like … material but smaller markets.

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The Next Evolution in Subscriptions and Recurring Payments

Rise to the next level of recurring revenue. Discover how recurring payments are reshaping industries beyond simple subscriptions, driving a $1.5 trillion market. Learn the crucial strategies for building scalable, secure, and seamless recurring payment infrastructure to boost customer retention and fuel growth.

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How Much Does a VoIP Phone System Cost? The Complete Guide

The Daily Egg

VoIP phone systems are an extremely popular option for business communications. One of the main reasons for that is the money you. The post How Much Does a VoIP Phone System Cost? The Complete Guide appeared first on The Daily Egg.

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Job seekers are using ChatGPT to write resumes — and nabbing jobs

IT World

Generative artificial intelligence (AI) technology is increasingly being used to create resumes and cover letters, and according to a new survey by Resume Builder , using a chatbot improves your chances of getting the job. The online job site said nealry half of 2,153 job seekers surveyed earlier this month used ChatGPT to help write their resumes, their cover letter, or both, and the majority said it helped them land the job they wanted.

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Sales Funnel Report: The Key To Tracking Your Sales Efforts and Plugging Leaks

CloseSaaS

A sales funnel report tracks the success (or failure) of each stage of your sales pipeline. Learn how to build your own sales funnel report.

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As four-day workweek trial ends, most companies stick with the change

IT World

The world’s largest trial of a four-day week ended this week — and 92% of the companies that participated plan to continue with the truncated work schedule because the benefits were so clear. The study of 61 UK-based companies and about 3,000 employees delivered results that are largely consistent with existing evidence from other studies , “further demonstrating the benefits of reduced-hour, output-focused working,” the study concluded.

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User Retention 101: The Complete Guide for Retaining Loyal Users

User Pilot

If you’re in SaaS, you need to absolutely nail user retention as keeping hold of users is vital to the survival of any business. This comprehensive guide will explore how to appeal to existing and new users, share best practices that’ll help boost user retention rates, and discuss the best tools for the job. Let’s get into it! TL;DR User retention measures how successfully you keep hold of your customers over a given time frame.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Apple-in-business use accelerates, but device management still an issue

IT World

Although 65% of managed service providers (MSPs) expect their business customers to increase the use of Macs over the next 12 months, many companies may not be managing their devices well, according to new survey data from Addigy. Apple is the only vendor to see market share growth in both PC and mobile devices during the past year, which has translated into growing Mac market share even as the overall PC market declines.

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Travel SEO Strategies to Compete in the SERPs

Neil Patel

Are you looking to increase traffic to your travel website? Then, you might as well get a piece of the pie. The travel industry is lucrative, and the competition is fierce. Therefore, rival businesses in this space need to ensure an effective travel SEO strategy to remain competitive and drive more customers. Travel SEO helps websites become more visible in search engine results pages (SERPs) when implemented effectively.

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5 smart secrets for a better Google Tasks experience

IT World

Quick: When's the last time you used Google Tasks? If you're like a lot of folks I know, the answer to that question might be: "Wait a sec — what? Google has a Tasks app?!" Tasks is one of those services that's all too easy to forget about — or maybe even overlook entirely. Sure, there's an Android app for it (and even an iOS app , if you know anyone who swings that way).

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The Indian SaaS Revolution: A Major Booster to SMBs

Entrepreneur - SaaS

SaaS has enabled SMBs to access enterprise-level technology at a fraction of the cost of traditional on-premise solutions

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Which AI Programming Languages Are Best for Startups and Tech Companies?

TurnKey Labs

There’s no doubt that artificial intelligence is a software development trend that will continue to shape all of our lives for the next several decades. But if you want to join the fray and start developing world-class AI software, it’s essential to understand which AI programming languages are best to use both today and tomorrow.

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Re-Trade and Best Practices to Avoid Them

Divestopedia

In the M&A world, there are few terms as dreaded as the “Re-Trade”. Learn how to avoid them.

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Why are customers canceling? Top reasons and how to prevent it

Chargebee

You’ve probably heard (or found out the hard way) how much more expensive it is to acquire a new customer than to retain an existing one. You’re also aware that churn is among the critical metrics for profitability, and customer retention is crucial to expand the lifetime revenue (LTV) of acquired customers.

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10 Best Saas SEO Agencies in India (2023 Guide)

How To Buy Saas

As the founder of a new SaaS, you might be wondering what the best way to promote and grow your business is. SEO is a significant and influential way for SaaS businesses to market themselves, and it can lead to great results. A study shows how an SEO agency helped SaaS clients to improve their keyword rankings by 147%. One SaaS company got 329 percent more organic leads and 721 percent more organic traffic by using SEO as a marketing channel.

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Is Your Test Automation Keeping Up With Your Codebase?

Codebases evolve rapidly, and your test automation should keep pace. However, many teams struggle with brittle scripts and growing test debt, which hinder delivery and increase risk. This guide illustrates how engineering leaders leverage AI to enhance the resilience and scalability of testing. You will discover how AI can automatically generate and maintain test cases, adapt to changing applications, and identify high-risk areas before problems reach production.

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How to Use Lightning Web Component (LWC) Slots

CloudKettle

Lightning Web Component Slots are a valuable tool for any Salesforce Developer to add to their arsenal. In this blog, we’ll review what they are, what they do, and how to use them. What are LWC slots? A slot ( ) is a placeholder for markup that a parent component passes into a component’s body. […] The post How to Use Lightning Web Component (LWC) Slots appeared first on CloudKettle.

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The State of the Help Desk in 2023

BetterCloud

IT’s job has never been easy. But as times get economically tougher, they are being pushed even harder to do more with less—while still performing an increasingly important role in security, enablement, and digital transformation. How is IT responding to these pressures and challenges in 2023? Read on to find out. In our 2023 State of SaaSOps survey, we interviewed 700 IT practitioners of all levels about their challenges, how they measured their work, and their plans for the coming year.

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TreZix, Raises $1.2 Million In Seed Funding

Entrepreneur - SaaS

The platform is establishing itself as the interface for exporters and importers by becoming tech-enabled and utilizing technology to increase business efficiency and add more profits to the bottom line

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Website sessions are up, but conversions are down: leading vs. lagging indicators in SaaS marketing

Kalungi

If you’re a LinkedIn lurker like myself, you have definitely come across those posts where sales and marketing people fight about who’s sending bad leads or who’s got 20 qualified leads going cold in their CRM. It’s painful, but it happens because people don’t see eye to eye: sales, marketing, and support funnels are not connected, and team goals are not set up properly.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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How to Choose Best Beauty Supply POS System – A Complete Guide

How To Buy Saas

The hyper-competitive beauty industry makes it extremely hard to keep up with its latest trends. Be it the new trend of CBD beauty, Clean Beauty, or Wellness Beauty. Keeping up with the changes while catering to the traditional market has become challenging. A busy and thriving beauty store must process dozens of in-store hair & skin appointments and sell products while regularly catering to eCommerce sales and bookings.

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6 Positive Effects of Online Casinos on Society

SaaS Metrics

Are you curious about how online casinos can have a positive impact on society? The idea of gambling can be off-putting for some, but the truth is that there are many benefits to playing in an online casino. From the ability to generate tax revenue to far-reaching environmental goals which, according to. Read more The post 6 Positive Effects of Online Casinos on Society first appeared on SaaS Metrics.

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Feb 22 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success Location: San Francisco, CA, United States (Remote) Organization: Aspire As a VP of Customer Success you’ll set broad goals for the Customer Success team, with a focus on encouraging adoption, smooth customer onboarding, and pleasant customer experiences across all customer segments (from SMBs through to Enterprise).