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Dear SaaStr: Our Biggest Potential Customers Are All Asking for Custom Features. When Do We Say Yes?

SaaStr

For example, you could charge a one-time fee for custom integrations or even better, bake it into the contract as a higher annual price. Outsource When It Makes Sense : If youre resource-constrained, consider outsourcing custom work to a trusted partner. This reduces technical debt and makes your product more scalable.

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The Enterprise Journey: 8 Keys to Going Upmarket Successfully with Workiva’s CEO Julie Iskow

SaaStr

Look for an innovative enterprise customer who: Is willing to be a development partner Has clear needs you can solve today Will give you access to testing environments Can help shape your roadmap The goal isn’t to build custom features – it’s to deeply understand enterprise requirements and bake them into your core product.

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Using Generative AI to Drive Corporate Impact

TechEmpower SaaS

TechEmpower has been instrumental in developing chatbots like these, utilizing generative AI to sift through internal documents and user manuals, enabling them to provide precise answers to customer service questions. It also facilitates rapid prototyping, allowing for quicker iterations and thus shorter development cycles.

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What is Integrated Payments and Should SaaS Companies Outsource Integrated Payments Support?

Stax

There is a constant debate regarding the cost benefits and challenges of outsourcing customer support when looking into adding payment integration features for your software users. An outsourced integrated payments support team could also assist business software users with their unique issues or questions about security and compliance.

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How Windsurf / Codeium Built a Billion-Dollar AI Company and a Winning Sales Machine

SaaStr

Their product is generating an impressive 45% of developers’ code on average. Beyond their code assistant, they’ve developed Windsurf AI, an agentic IDE allowing non-technical users to build applications – accelerating productivity even further. The 5 Key Elements of Codeium’s GTM Scaling Playbook 1.

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Best Document Management Software

Neil Patel

If even one document falls into the wrong hands, they could lose a great relationship in an instant. Everyone I work with uses document management software, and you should too. I’ve put together a list of my top five document management solutions—let’s talk about why they are valuable and how they can help. Scanning and Imaging.

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The Entrepreneur’s Guide of Outsourcing Work Without Losing Quality

Neil Patel

But the answer more and more business owners are turning to is a simple one: outsourcing. Outsourcing is giving your work to someone else outside of your main business. You could even outsource by shipping a business process like manufacturing overseas. Understand Why You Want to Outsource. Make a List of Common Tasks.