User Pilot

JULY 31, 2024

In today’s ultra-competitive landscape, your product development strategy is a roadmap that helps you navigate the journey from product idea to market success. In this article, we present a product manager’s guide to creating and successfully executing a product development strategy. Not sure where to begin?

Development 104

Development Strategy Market Research Innovation 104

SaaStr

AUGUST 29, 2022

From PLG and consumption-based pricing, to value-based selling and driving efficient growth, Erica will share veteran insights that will help you develop your own successful GTM strategy. Scaling a Product-Led Growth Model with 1Password, Apollo.io, Sentry, and Lightspeed : Many companies want to know how you operate a PLG business at scale.

Scale 278

Scale Sales Hiring Marketplace as a Service B2B 278

FastSpring

OCTOBER 4, 2024

As a global leader in payment solutions for game developers, our presence at this dynamic gathering underscores our commitment to supporting the burgeoning gaming industry across the region and around the world. gamescom asia represents a unique opportunity for FastSpring to connect with over 4,000 games industry professionals in Singapore.

Payment Solutions 158

Payment Solutions Payment Services Payments Payment Methods 158

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. His paintings have different shapes with very bright colors and we found that our boards developed in kind of the same style. We also think about community and consultants and professional services as an ecosystem around our product.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

SaaStock

MARCH 26, 2019

Elevator pitch : Construct develops a field communication platform for construction projects. They start by focusing on the onboarding. Through automated content and survey delivery, we improve and accelerate the process of integrating, developing and acculturating new employees. Don’t hold back, this is a rare opportunity.

Startup 210

Startup Artificial Intelligence SaaS Construction 210

Casey Accidental

JANUARY 23, 2019

They have also heard about marketplaces that have given all of the power to the supply, and also marketplaces where supply has no power. These issues usually arise in two areas, which particularly, but not exclusively, affect marketplaces. The same questions emerge for satellite development offices and going international.

Scale 73

Scale Marketplace as a Service Outsourcing Services Scaling 73

Intercom, Inc.

OCTOBER 16, 2019

“Think of pricing along a continuum with self-service pricing at one end and enterprise at the other” As you scale and evolve your business, there are a few key questions to ask as you determine your pricing strategy: Do you anchor off competitors (if any exist) or substitutes? Entry level application (<$5,000 p.a.).

Business Model 195

Business Model Scale Pricing Payment Methods 195

User Pilot

JULY 14, 2022

Getting user onboarding right is critically important for any SaaS: in this article, we’re going to explore the powerful concept of minimum viable onboarding. We’ll start by looking at what user onboarding is, then look at why minimal viable onboarding is valuable, and finally how to implement it in your product.

Onboarding 98

Onboarding User Experience Marketplace as a Service Social Media 98

Casey Accidental

OCTOBER 18, 2021

In the Reforge Product Strategy course, we teach that there are four different types of product work : Feature development: adding new things to the product that improve value proposition e.g. Uber’s Split Fare. Building a consumer marketplace to drive incremental ticket sales to event creators.

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

Natalia Luneva

APRIL 24, 2025

PayFac as a Service lets companies add payment processing to their platforms. Key Takeaways PayFac as a Service reduces PayFac setup time from years to days, slashing costs by millions. What Is PayFac-as-a-Service PayFac-as-a-Service is a new way for businesses to handle payments. each year since 2018.

Merchant Services 40

Merchant Services PayFac as a Service Payment Services Marketplace as a Service 40

User Pilot

OCTOBER 31, 2022

Looking to drive adoption with contextual user onboarding ? With Userpilot’s features, you get access to everything you need to create bespoke onboarding experiences, by triggering contextual in-app flows to specific user segments created based on product usage and in-app behavior. Want to see Userpilot’s features in action?

Onboarding 98

Onboarding Software Review Marketplace as a Service Underperforming Technical Team 98

CloudGeometry

JANUARY 15, 2022

Before you shout “Digital Transformation” in a crowded marketplace, it’s important to recognize two foundational principles in developing a SaaS product plan. Part 1: User Model & Onboarding If you have a business model, you have put together ideas about users. Onboarding in SaaS is an end-to-end process.

Well Architected Framework 130

Well Architected Framework DevOps as a Service AWS Traceability 130

Intercom, Inc.

MAY 10, 2018

Switching to a different service is something that takes a lot of effort. Andrew: I started on the driver side of the business, and as everyone knows about marketplaces, the supply side is often the trickiest, hardest side. I saw both sides of the marketplace, which was a lot of fun. Adam: Favorite recent onboarding experience?

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 153

Payments Merchant Services Payment Solutions Payment Services 153

Intercom, Inc.

NOVEMBER 14, 2019

It’s time to start thinking about retention at scale and bring onboard a customer success team. Kayti argues, “Even in self-service models, there’s a relationship that they’re feeling with your product.” Developing a customer-centric team. We love the marketplace you’ve created.’”. We love you.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

Intercom, Inc.

NOVEMBER 7, 2018

But, too often sales and marketing tech stacks are cobbled together from existing tools and workflows that have organically developed over time. With more and more people expecting real-time service, if you’re not communicating real-time with your prospects, your competitors are and they are stealing your leads.

Technical Review 161

Technical Review Marketplace as a Service Systems Review Customer Success 161

Totango

NOVEMBER 14, 2019

Onboarding is an exciting, critical phase of introductions and potential. By implementing customer education best practices that drive the onboarding process, you will set your customers—and your enterprise— up for success. Why Onboarding Matters. Onboarding is your customer’s first experience with you and your product.

Education 64

Education Onboarding Underperforming Technical Team Marketplace as a Service 64

How To Buy Saas

FEBRUARY 25, 2025

This Software-as-a-Service (SaaS) approach revolutionized the industry, making powerful CRM tools accessible without on-premise installs. Over the past two decades, Salesforce has evolved from a sales CRM into a comprehensive platform spanning sales, service, marketing, e-commerce, and app development.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

SaaStr

JULY 11, 2019

The steps that we took were: develop tests, develop tests that we thought we could run and implement in a very short amount of time; measure very closely the outcomes of those tests; iterate and tweak them and then improve from there. The marketplace was doing well. Investors were not as onboard in the beginning.

Scale 137

Scale Marketplace as a Service Sales Recruiting Scaling 137

Stax

APRIL 17, 2025

In the payments industry, choosing the right ISV partner is critical; look for robust APIs, hardware support, strong onboarding, and fair revenue-sharing models. An Independent Software Vendor (ISV) is a company that develops and sells software products that run on one or more platforms or devices.

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

CloudGeometry

MARCH 22, 2022

When developing a SaaS product plan, it’s important to recognize two foundational principles. Part 3: Measurement One of the great breakthroughs of SaaS as a business strategy is in how it puts users and subscribers front and center of software development and keeps them there. But that’s just the beginning.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

OpenView Labs

DECEMBER 15, 2020

Now—a happy consequence—cloud marketplaces are on a similar trajectory of growth and have opened up a powerful go-to-market channel for sellers that you probably haven’t heard of yet. Not to mention 73% of B2B buyers prefer the convenience of digital buying through ecommerce, web direct or marketplaces (more on that later). .

Marketplace as a Service 52

Marketplace as a Service Cloud Scale VP of Engineering 52

User Pilot

MAY 27, 2025

Use your background in developing digital products, encouraging collaboration on growth projects across departments, ensuring product quality, and demonstrating effective leadership to support Firefox’s growth. Candidates without experience in user onboarding, retention strategies, or customer engagement improvements.

Management 52

Management Underperforming Technical Team Scale B2C 52

User Pilot

MARCH 5, 2025

You can use this platform to create customer segments, personalize onboarding flows, deliver targeted in-app messages, collect direct customer feedback , and track in-app analytics to make iterative changes. Additionally, Userpilots analytics helped them spot and address friction points in the onboarding flow. The result?

Software Review 52

Software Review Engagement Software Scale 52

Neil Patel

APRIL 9, 2021

Developing the ideal buyer persona is something all great marketers must do. The industry insights section provides you with data on certain industries, such as healthcare and financial services. Investing in workforce development and onboarding is an expensive process. LinkedIn People Insights.

Scale 125

Scale Social Media Advertising Marketplace as a Service 125

Casey Accidental

OCTOBER 24, 2022

Eventbrite was historically a 50% sales and 50% self-service business. So, as we decided to take a bet on building an intuitive, self-service experience instead of masking user experience issues with human support, we really had to confront Belsky’s product lifecycle for the first time. Sounds expensive.

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

How To Buy Saas

MAY 21, 2025

The platform also includes self-service interview scheduling , allowing candidates to book interviews from available slots synced to your teams calendars. Basic Onboarding Features: While Workable excels at applicant tracking, it has only light onboarding features. Its not a full HRIS, which is fine for most, but worth noting.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

Baremetrics

AUGUST 20, 2019

The Wikipedia contributors define product innovation as “the creation and subsequent introduction of a good or service that is either new, or an improved version of previous goods or services.”. Clubhouse is the project management software just for software development teams. But what is product innovation in the first place?

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. TL;DR ISVs develop and distribute software products independently and often collaborate with hardware manufacturers and platform providers. Learn More What are ISVs?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

How To Buy Saas

DECEMBER 1, 2020

SAAS is also abbreviated as software as a service. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers. SaaS as we already understood is a software as a service. Start Listing your saas on Software and saas Marketplaces.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

FastSpring

DECEMBER 12, 2022

Traditionally, payment gateways and payment processors were offered as two separate services and you would have different providers for each service: Payment gateways quickly and securely transfer the payment details from the checkout software to the payment processor. Global tax and financial services. Reporting and analytics.

Payment Services 148

Payment Services Merchant Services Payment Methods Payment Solutions 148

Chart Mogul

MAY 7, 2020

Onboarding a new member of your sales team is challenging on its own, but especially so when they have to call prospects out of the blue. Explain their existing sales process and what they learned in the course of developing it. Providing the right cold calling training can make or break the success of a new team member.

Sales Hiring 121

Sales Hiring Underperforming Technical Team Marketplace as a Service Headcount 121

User Pilot

NOVEMBER 4, 2020

Product Managers today have an overwhelming array of code free tools for UX design and development to choose from. Onboarding. Most UX development will start with a wireframe. This can save you a lot of time when getting your service up and running. That’s no longer the case – thank goodness! Wireframing.

Payment Methods 98

Payment Methods SaaS Payments Payment Solutions Payments 98

Totango

MARCH 6, 2020

Today’s on-demand, subscription-dominated marketplace requires that enterprises pay closer attention to what their customers want from their products—and there’s no clearer indication than their own words. Following Voice of the Customer best practices helps to develop a cycle of dialogue between you and your customer.

Marketplace as a Service 93

Marketplace as a Service Social Media Customer Success Enterprise 93

How To Buy Saas

MAY 15, 2024

In today’s world, cloud computing has become very popular among businesses of all sizes because of its effective tech services. Cloud computing services have helped businesses conveniently access and utilize tools to perform different tasks. This blog delves into the three types of Cloud Computing services: IaaS PaaS SaaS.

DevOps as a Service 52

DevOps as a Service Marketplace as a Service Cloud SaaS 52

User Pilot

AUGUST 12, 2024

For example, to personalize the onboarding experience , segment your customers based on their use cases or boost customer expansion through upsells based on the stage in the user journey. Enhancing customer retention in financial services Banks leverage customer segmentation to enhance retention rates and improve overall service quality.

Marketplace as a Service 93

Marketplace as a Service Banking Telecommunications Mobile 93

User Pilot

FEBRUARY 21, 2022

Interactive user guides improve user onboarding and drive product adoption. Building your own tool means a lengthy process for your developers to create complex software and de-prioritize work on your core business. These detailed onboarding tours tend to be linear and not particularly interactive.

SaaS 98

SaaS Marketplace as a Service Onboarding Engagement 98