Payrix

DECEMBER 18, 2024

The conversation unpacked notable trends, challenges, and opportunities for software companies navigating this dynamic landscape. Takeaway #2: Inflation and surcharging compliance Ella highlighted the rising importance of surcharging as a response to inflation and escalating operational costs.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

Sales Hacker

FEBRUARY 7, 2025

This stage often involves entering new markets, catering to diverse customer segments, and increasing operational efficiency. This growth introduced significant pricing complexity, with a large number of SKUs and an intricate array of add-ons that overwhelmed customers and strained operational efficiency.

Pricing 104

Pricing Scale SaaS Technical Review 104

ChurnZero

JANUARY 13, 2023

However, it’s tough to predict the future alone — so we asked Customer Success leaders across the industry to share their top trends for 2023. Here are 12 predictions and trends your team can take advantage of now to make a big impact this year. Do they have top performers in place who are operating efficiently and driving value?

Trends 98

Trends Customer Success Sales Hiring Artificial Intelligence 98

Blulogix

DECEMBER 27, 2024

The increasing complexity of subscription billing, driven by trends like metered pricing models and hybrid subscription structures , has heightened the risk of revenue leakage. It reduces manual errors, ensures compliance with complex pricing structures, and enables businesses to scale without losing operational efficiency.

Payment Features 52

Payment Features Revenue Scale Operational efficiency. 52

Sales Hacker

OCTOBER 7, 2022

For example, artificial intelligence enables the efficient and practical application of unstructured data for sales performance management and incentive plan design. ZS’s Chad Albrecht led one of many sessions focused on data and analytics. Related: Top 8 Sales Incentives That Actually Motivate Your Team (Besides Cash).

Compensation 99

Compensation Trends Sales Artificial Intelligence 99

Intercom, Inc.

SEPTEMBER 8, 2021

Now, it’s taking center stage as the value driver it truly is , enabling businesses to build lasting relationships with their customers, drive increased operational efficiency, and influence better customer satisfaction and retention. Intercom’s Conversation Topics tells me at the click of a button.

Scale 237

Scale Headcount Mobile Communication 237

Stax

OCTOBER 17, 2024

Embracing these advancements not only fosters convenience and flexibility for customers but also unlocks new avenues for revenue generation and operational efficiency. For modern software businesses, payments adoption holds the key to staying competitive and meeting the evolving expectations of consumers.

Stax 88

Stax Payments Merchant Services SaaS Payments 88

Blulogix

JANUARY 3, 2025

Increasingly stringent data privacy laws and consumer protection regulations are shaping the way companies handle subscription management and billing. Some of the most impactful changes include: Data Privacy Laws: Regulations like GDPR (General Data Protection Regulation) in Europe and CCPA (California Consumer Privacy Act) in the U.S.

Payment Features 52

Payment Features Subscription Management compliance 52

Intercom, Inc.

MARCH 28, 2018

Many businesses look at customer support through the lens of their bottom line, and they look to drive support costs down in two ways: Drive operational efficiency – e.g. improve team productivity, offer self-service support. Look no further than the 2017 edition of Mary Meeker’s Internet Trends Report.

Revenue 213

Revenue Customer Support Onboarding Operational efficiency. 213

Blulogix

DECEMBER 31, 2024

Data-Driven Pricing: Advanced analytics allow companies to refine usage models to maximize both revenue and customer satisfaction. Usage-based pricing represents a seismic shift in how subscription businesses operate. Precision in Billing: Accurate tracking and invoicing of usage data are critical to avoid disputes or revenue leakage.

Payment Features 52

Payment Features Scaling AI Search Subscription 52

USIO

JUNE 3, 2024

Additionally, Usio provides valuable data insights, helping you to tailor your offerings and create more targeted marketing strategies. Compliance and security are paramount in payment processing, as it involves handling sensitive customer data. This operational efficiency can result in cost savings and a more scalable business model.

Payments 130

Payments Payment Solutions Payment Services SaaS Payments 130

Blulogix

DECEMBER 25, 2024

Profitability insights, derived from advanced billing systems and data analytics, are essential for understanding which products, services, and customer segments drive the most value. Adjust Pricing for Profitability Data can identify products or services that are underpriced relative to their value.

Systems Review 52

Systems Review Technical Review Software Review Forecasting 52

How To Buy Saas

MAY 29, 2025

AI-Powered Decision Making for Executives Data-driven insights are at the heart of AI’s value. AI systems can process vast datasets and spot trends or risks that humans might miss. As one expert notes, businesses benefit from leveraging AI to gain data-driven insights for informed decision-making.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

Blulogix

JANUARY 2, 2025

This trend creates formidable competitors with comprehensive offerings that can dominate markets. For businesses navigating this environment, staying competitive requires a strategic approach that prioritizes operational efficiency and customer-centric innovation.

Payment Features 52

Payment Features Payments Subscription Payment Solutions 52

Blulogix

JANUARY 6, 2025

Trends like usage-based pricing , complex provisioning , industry consolidation , and evolving regulatory landscapes are reshaping how businesses operate and thrive. This comprehensive playbook ties together the key strategies and industry trends driving success in 2025, offering actionable insights for scalable, profitable growth.

Payment Features 52

Payment Features Subscription AI Search compliance 52

Blulogix

DECEMBER 26, 2024

In this blog post, we will explore the key trends that will shape the subscription economy in 2025, how MSPs can leverage these trends, and what steps they can take to ensure sustained growth and profitability. Simplify Collaboration: Leverage technology to streamline communication, data sharing, and reporting.

Payments 52

Payments Payment Features Payment Services Scale 52

SaaStr

FEBRUARY 21, 2024

There are three types of partners: Ones that bring you leads Ones that make existing customers happier And ones that you can help upsell and expand customers Drata works with companies that store data in the Cloud. Growing revenue Reducing risk Operating efficiently Security is a place where digital transformation hasn’t hit.

AWS 278

AWS Scale Sales Hiring Marketing 278

Subscription Flow

DECEMBER 22, 2023

In order to prepare for the future, businesses need to monitor the trends in the previous year and strategize for the future. In this article, we will discuss the eCommerce subscription trends to follow in 2024 to beat the competition and achieve sales targets. Today, the customer information data sets are huge.

Payment Methods 59

Payment Methods Artificial Intelligence Trends Payment Features 59

BetterCloud

JUNE 16, 2025

Compliance issues can arise when you don’t know where sensitive data resides. Then there’s the sheer operational inefficiency from data silos, integration headaches, and employees frustrated by context switching between too many tools. Leveraging this usage data is what helps make informed renewal decisions.

Management 52

Management Software Review SaaS Technical Review 52

Valuize Consulting

NOVEMBER 5, 2024

It helps identify pain points by recognizing and addressing areas where customers may face challenges, and it enhances operational efficiency by streamlining processes to better serve customers and reduce internal friction. This framework provides a lens through which organizations can identify and address operational complexities.

Scale 52

Scale Systems Review Social Media Retention 52

Stax

APRIL 17, 2025

Cloud-based POS systems store data on cloud servers and can be accessed remotely from any device with an internet connection. On the other hand, on-premise POS solutions store data locally on in-store servers and are limited to in-store use. Businesses use the system to accept payments from customers and monitor sales.

Payment Methods 88

Payment Methods Payment Solutions Point of Sale Payment Services 88

User Pilot

JANUARY 26, 2021

Customer journey analytics is your greatest resource in making sense of your user data. If all the data we collect to create better products and customer experiences were trees, each company could plant its own forest. Only then can you integrate, analyze, and sharing that data across the business. But then what?

Artificial Intelligence 98

Artificial Intelligence Data Machine Learning Underperforming Technical Team 98

Panintelligence

JUNE 25, 2024

What is data quality? Data quality refers to the condition of a dataset and its ability to serve its intended purpose effectively. High-quality data is accurate, complete, reliable, and relevant. Why is data quality important? High-quality data ensures that the insights derived are accurate and actionable.

Data 59

Data Government Operational efficiency. compliance 59

Payrix

MARCH 27, 2024

Automation alone, while a significant effort, effectively boosts operational efficiency. Omnichannel payments solutions also unify transaction data, simplifying tracking and viewing processes across channels and devices. That means teams are free to tackle other pressing business challenges.

Payments 130

Payments Payment Methods Merchant Services Payment Solutions 130

Panintelligence

AUGUST 22, 2024

Let's explore the top insurtech trends that are shaping the future of this dynamic industry. Artificial intelligence: A game changer for Insurtech Insurers are increasingly turning to artificial intelligence (AI) to revolutionize claims processing, aiming to enhance efficiency and customer satisfaction.

Trends 52

Trends Blockchain Artificial Intelligence Point of Sale 52

User Pilot

JULY 22, 2024

Business analytics offers invaluable insights that help SaaS companies optimize operations, enhance customer experiences, and make data-driven decisions. TL;DR Business analytics is the process of transforming data into actionable insights to solve business problems.

Business 104

Business SaaS Machine Learning Artificial Intelligence 104

User Pilot

NOVEMBER 14, 2023

TL;DR Data analytics is a broad term that includes everything from collecting and analyzing raw data to finding trends and drawing insights from the information they contain. Reporting involves collecting and presenting data and organizing it into a structured form to ensure data-driven decision-making.

Sales Hiring 111

Sales Hiring Trends Data Retention 111

Panintelligence

JUNE 21, 2024

What is data driven analytics? Data driven analytics refers to the process of collecting, analyzing, and interpreting large volumes of data to make informed business decisions. The importance of data driven analytics in SaaS In the competitive landscape of SaaS, leveraging data-driven analytics is no longer optional.

Data 52

Data SaaS Operational efficiency. Healthcare 52

How To Buy Saas

MAY 28, 2025

For example, an orchestrator might take a user prompt, select the best model for that task, handle any context or data lookups, then merge the outputs before returning an answer. In data-driven apps, you often use retrieval-augmented generation (RAG). Operational Efficiency: Automation is built in.

Artificial Intelligence 53

Artificial Intelligence Underperforming Technical Team AI Search Scale 53

Panintelligence

JULY 23, 2024

In this blog, we explore our forecasts for the Fintech trends that will shape the industry in 2025 and the years to follow. Recognizing these trends enables businesses to adjust and capitalize on new prospects. This trend highlights the growing importance of seamless, integrated payment solutions in the embedded finance landscape.

Payments 52

Payments Payment Services Payment Solutions Trends 52

User Pilot

FEBRUARY 19, 2024

Impact assessment uses organizational, McKinsey 7S, and tools-based methods for goal alignment and data-driven insights. This analysis allows for the strategic scheduling of system maintenance, thereby optimizing operational efficiency. Analyze data to identify areas for improvement and refine strategies based on insights.

Traceability 105

Traceability Operational efficiency. User Experience Trends 105

OPEXEngine

JANUARY 17, 2020

Downward trending cost of goods (COGs) benchmarks are improving SaaS gross margins. If your subscription gross margin exceeds the 70% median for smaller companies, and 78% for larger companies, as shown in the OPEXEngine database, investors will dive in to make sure that you are not manipulating the data. Third-party Fees.

Outsourcing Services 53

Outsourcing Services Trends Outsourced Development Technical Review 53

User Pilot

MAY 27, 2025

Data-driven decision-making: Strong analytical skills, with the ability to use data to drive decision-making and measure success. This team works on high-impact projects that aim to amplify our global user base and drive the long-term growth of our products through data analysis, value creation, and experimentation.

Management 52

Management Underperforming Technical Team Scale B2C 52

SaaStr

AUGUST 7, 2020

I talked about our offices in all these different countries across the world, data centers. I mean, have you thought about data centers in Japan? Have you thought about data centers in Australia? I want to talk about this because you have some great data in this. Think about the scalability as you go global.

Payment Solutions 189

Payment Solutions Pricing Payments Payment Services 189

Panintelligence

AUGUST 12, 2024

Key takeaways What data analytics is and why its important The process and stages involved in data analysis, including data collection, cleaning, transformation, and analysis. The different types of data analysis—descriptive, diagnostic, predictive, and prescriptive—and their unique purposes and applications.

Data 52

Data Data Analysis Healthcare Social Media 52

Panintelligence

JUNE 6, 2024

Descriptive analytics is the process of analyzing historical data to identify patterns and trends. By summarizing large datasets, descriptive analytics helps stakeholders make sense of their data and understand the underlying patterns. Descriptive analytics works by collecting and processing historical data from various sources.

Artificial Intelligence 81

Artificial Intelligence Machine Learning Healthcare Forecasting 81

Stax

MARCH 26, 2024

That said, these tools are more than just a means to accept payments; they represent a comprehensive solution that integrates sales, inventory management, and customer data into a unified system. As with all digital tools, virtual terminals offer features designed to streamline processes and enhance operational efficiency.

Payment Methods 88

Payment Methods Merchant Services Payment Services Payments 88