Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. If you sell software today, there’s a 99.9%

Scale 212

Scale Software Review compliance Technical Review 212

Sales Hacker

OCTOBER 13, 2020

Instead, there’s one continuous streamlined customer-centric journey, leveraging the next generation of artificial intelligence, Outreach allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time enabling personalization at scale previously unthinkable. Are they hiring?

Marketplace as a Service 110

Marketplace as a Service CTO Hire Sales Recruiting Scale 110

SaaStr

JANUARY 14, 2020

So my father sat down with me in our basement, and I remember working in this makeshift workstation that we built together and we learned how to code, because back then there weren’t a lot of applications, there weren’t a lot of games, a lot of software to be used, so we actually had to create it ourselves.

B2B 158

B2B B2C Scale New CTO 158

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. We chat with Maggie about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Listen to the rest of the interview here. Listen to the rest of the interview here.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Intercom, Inc.

OCTOBER 31, 2019

. “Take the work out of work, that’s my motto in life” Prior to that, I was the CIO of another large Fortune 500 company called KLA-Tencor, and the rest of my life has been in software engineering: building tools to help people get things done without having to do all the work. Balancing human-computer interaction.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

Intercom, Inc.

APRIL 22, 2021

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Natalia Luneva

APRIL 30, 2021

To get more practical, I recently interviewed over 10 SaaS companies and asked them 4 questions: Which platform(s) do you use to run your community? . SaaS Community Marketing: 11 stories from software companies. We use the platform for our user base and advertisers to discuss almost everything regarding our software. .

Marketing 98

Marketing Social Media SaaS New CTO 98

Sales Hacker

MAY 5, 2021

As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps. In fact, she says that you will probably be thrown new software tools every three months in a RevOps job. Brad Smith , Co-founder and CEO of Sonar Software / Founder at Wizards of Ops. No, seriously.

Scale 119

Scale Technical Cofounder Technical Advisors Sales Hiring 119

Sales Hacker

OCTOBER 8, 2018

Follow the Demand and Hire Accordingly [16:07]. We’re interviewing Chris Degnan, who is the Chief Revenue Officer of Snowflake Computing. Chris was actually the first sales hire at Snowflake. Follow the Demand and Hire Accordingly. Sam Jacobs: You get your first customer, at some point you start hiring.

Scale 77

Scale Sales Hiring Sales Recruiting CTO Hire 77

OPEXEngine

FEBRUARY 13, 2020

A Couple SaaS Generations Ago… Traditional software companies managed sales, product development, finance and HR in siloed organizations by function. RevOps, with a broader mandate usually than SalesOps, sits under a CRO to ensure alignment among all systems and support each part of the business lifecycle. Chief Product Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Mucker Capital

OCTOBER 22, 2018

I worked on another startup in the wedding and events space — a piece of software to book vendors easily online. Through Mucker, I met my CTO and co-founder, Taylor Bayouth. We’ve been hiring and really growing the team, and we’ll continue to do so. I thought there was a real need for that. That’s what I needed.

Interviewing 40

Interviewing CTO Hire New CTO CTO 40

OpenView Labs

JUNE 18, 2020

I tell them that I do what I do with music, but with software engineers. And hiring people who are better than you. Read more interviews with the most interesting humans in SaaS. ICYMI: Meet Mailchimp’s CTO Eric Muntz. How do you explain what you do to your parents, friends, kids, or non-industry people?

CTO Hire 52

CTO Hire New CTO CTO Software Engineering 52

ChurnZero

DECEMBER 9, 2022

More and more people are hiring leaders, not for past experience, but for capability and capacity. They have a core philosophy that you cannot have a successful high-growth software company if your core metrics around Customer Success are not strong, including NPS. We hire a third-party firm. They give us NPS goals.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Crafty CTO

APRIL 17, 2023

What are people “sleeping on” … I’m borrowing the “sleeping on” reference from an interview Willison did on the Changelog podcast , where he said : This is the thing I worry that people are sleeping on. The fact they can do even a fraction of the things they can do is, quite frankly, unbelievable.

Artificial Intelligence 8

Artificial Intelligence CTO Hire ChatGPT AI Search 8

Outseta

OCTOBER 15, 2018

The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. After the Series A, Buffer fell into a similar trap to Wistia - they hired too quickly, specifically to accelerate product development. The company even took $2.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Outseta

NOVEMBER 19, 2019

The challenge in each case is the same—the company is hiring you at a lower level of commitment than a full-time hire, usually with the expectation that they will see some ROI relatively quickly. Full-time Head of Marketing I’ve been hired to lead marketing teams at four companies in a full-time capacity now.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

Natalia Luneva

APRIL 30, 2021

To get more practical, I recently interviewed over 10 SaaS companies and asked them 4 questions: Which platform(s) do you use to run your community? SaaS Community Marketing: 13 stories from software companies Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. #1

Marketing 40

Marketing Social Media SaaS New CTO 40

Sales Hacker

SEPTEMBER 8, 2020

Now, without further ado, let’s listen to this interview with Jeff Winters. He goes, “We’re excited to see the software. We brought in this brilliant CTO who’s got a PhD in informatics. I see this online all the time. They go, “For SDRs, you’ve got to hire for great writing ability.”

Scale 86

Scale Artificial Intelligence Sales Recruiting Consulting 86

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 217

Sales Hiring Sales Recruiting CTO Hire Scale 217

SaaStr

MAY 27, 2024

Public valuations are still at a fraction of their 2021 peaks, but seed rounds are more expensive than ever. Investors should immediately engage with the CTO to assess their technical capabilities and potential, as great CTOs can demonstrate their exceptional skills quickly. Is it sustainable?

CTO Hire 283

CTO Hire Development Team Review Software Review Technical Review 283

SaaStr

AUGUST 15, 2020

Has been CEO before, was CEO of Alfresco Software and long career in software and comes in, I think, with a lot of passion for customers and customer success, which I’m excited to hear about and also comes in live streaming, my understanding is from a boat right now, right Bernadette? From contract signature to launch.

Payment Methods 263

Payment Methods Merchant Services Scale Payments 263

SaaStr

FEBRUARY 28, 2020

. * How does one know when we need to hire generalists vs specialists? Karl has been in every interview for every new hire for the first 6 years of the business, why? * Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl structure the hiring process today?

Sales Hiring 231

Sales Hiring Scale CTO Hire CTO Coach 231

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. It was this nascent software as a service offering and they competed with Salesforce in the market and we had an instinct that it was going to be a big part of the future.

Scale 206

Scale Enterprise Scaling Sales Hiring 206

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Building trust can be tough when you’re a new hire in a leadership position. Balancing internal growth with hiring.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. Again, it was because we weren’t just selling software.

Technical Advisors 208

Technical Advisors Scale Sales Hiring Sales Recruiting 208

Teamgate

JANUARY 14, 2019

What we are seeing is that often there are companies with 2 co-founders, a CEO and a CTO, and marketing is often left behind. If you have some sort of budget – I’d recommend hiring someone in-house. Like with any startups, at the beginning you will need a strong team including committed generalists.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. This episode is sponsored by Brex.

CTO Hire 158

CTO Hire compliance Scale Startup 158

SaaStr

DECEMBER 13, 2019

Below, we’ve shared the transcript of Harry’s interview with Yousuf. And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. My advice is hire earlier rather than later. Software by nature is an imperfect industry, right? Harry Stebbings.

Technical Advisors 225

Technical Advisors Scale Technical Review Payment Solutions 225

SaaStr

OCTOBER 16, 2020

Below, we’ve shared the transcript of Harry’s interview with Paul. An incredible company and founder making his foray into the public eye for the first time. Most people don’t want to customize their software. Is there hiring decisions? Harry Stebbings. Paul Rosania. Is it like a weekly update to the whole team?

CTO Coach 197

CTO Coach Sales Hiring CTO Hire Software Review 197

SaaStr

JANUARY 10, 2020

How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves? Below, we’ve shared the transcript of Harry’s interview with Bob. 298: Startup success is not exclusive to Silicon Valley. Harry Stebbings.

Sales Hiring 150

Sales Hiring Outsourcing Services Scale CTO Hire 150

Sales Hacker

JULY 21, 2020

Businesses run on documents, Conga is changing the way the world works by modernizing, streamlining, and automating your documents, contracts, and processes to make it easier to do business. Now, without further ado, let’s listen to this interview with Brendan Kamm. Where’s the software development coming from?

Outsourcing Services 88

Outsourcing Services Outsourced Development Scale Technical Review 88

Stax

APRIL 16, 2025

Stax CTO, Mark Sundt , recently sat down with John Gaffney from PYMNTS for an eye-opening conversation about the exciting future of AI and how it’s poised to revolutionize the business world. During the interview, Mark talks about real-world examples of how AI has been successfully applied at Stax.

Payment Services 88

Payment Services Payment Solutions Payments Payment Methods 88

Sales Hacker

MARCH 11, 2025

Pursuit helps companies hire elite go-to-market talent on a non-retainer basis. If you’re hiring for sales or marketing roles, reach out to Pursuit at pursuitsalessolutions.com/gtm or message a GTMfund team member. In an enterprise software business churn is a lagging indicator, right? So 2013 was sort of this era.

Scale 75

Scale Technical Advisors Sales Hiring Technical Review 75

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. I’ve been in the software industry for a long, long time. This is the best time I’ve ever experienced. It will be awesome.”

Part-Time CTO 278

Part-Time CTO CTO Hire CTO Coach CTO 278

Sales Hacker

DECEMBER 10, 2024

It includes a breakdown of the Sales AI landscape, adoption of GenAI and Sales software across buyer groups. The GTM Podcast The GTM Podcast is a weekly podcast hosted by Scott Barker, GTMfund Partner, featuring interviews with the top 1% GTM executives, VCs, and founders. Let’s go hire somebody. Why HG Insights?

Scale 110

Scale Sales Hiring Scaling CTO Coach 110

SaaStr

JULY 19, 2019

Prior to InCountry, Peter founded six and sold 6 enterprise software companies that were acquired by Sun, Citrix, VMware, Oracle, Sprinklr and Prograph. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2.

VP of Engineering 144

VP of Engineering CTO Hire Technical Review Sales Hiring 144

Sales Hacker

FEBRUARY 4, 2025

To claim this offer, go to www.superhuman.com/gtmnow The GTM Podcast The GTM Podcast is a weekly podcast hosted by Scott Barker, GTMfund Partner, featuring interviews with the top 1% GTM executives, VCs, and founders. You are the customer service representative for our CRO, our CTO. I say it’s customer service. Hey everyone.

Sales Recruiting 80

Sales Recruiting Scale Finance Underperforming Technical Team 80