SaaStr

JULY 26, 2022

So in theory, SMB SaaS is better than enterprise, at least 9 times out of 10: Deals close much faster. Customers don’t expect as much in terms of security, compliance, etc. But beyond all the other Pros and Cons of SMB vs enterprise, there’s one looming issue with SMB SaaS: Churn. Get better at onboarding.

SMB 363

SMB Churn Payment Services SaaS 363

Scytale

JUNE 4, 2025

Combining the premier provider of SOX ITGC automation with the global leader in security compliance automation to create the first complete compliance enterprise suite. Why Scytale + AudITech? This collaboration goes beyond merely integrating complementary products that support businesses from their early stages to post-IPO.

compliance 40

compliance Enterprise Scale Startup 40

SaaStr

SEPTEMBER 11, 2024

It wasn’t long before they landed their first Enterprise customer in 2012. Your First Enterprise Customer Lucid’s first Enterprise customer was a large publishing house in the U.K. Complex Adoption, Usage, and Engagement Onboarding and training look different for a customer vs. a user in PLG.

Scale 307

Scale Scaling Sales Hiring compliance 307

SaaStr

FEBRUARY 23, 2023

Through our #1 SaaS-based Global Employment Platform , we help find, hire, onboard, pay, and manage team members, quickly and compliantly, to expand growth opportunities for everyone, everywhere – without the hassle of setting up local subsidiaries or branch offices.

Payment Services 274

Payment Services Merchant Services Payments Embedded Payments 274

User Pilot

NOVEMBER 28, 2024

How much it costs (spoiler: it’s for enterprise plans only). But here’s the kicker— session replay is only available as an add-on for enterprise plans. And let’s be real: enterprise plans are on the pricey side. You can scale unlimitedly with add-ons for Growth or Enterprise plans. What is session replay in Mixpanel?

Software Review 105

Software Review Enterprise Pricing compliance 105

SaaStr

MARCH 24, 2022

And for businesses looking for embedded payments, we offer white-labeled payments for platforms with automated underwriting and onboarding that supports marketplaces and split payments. WorkOS provides APIs to make your app enterprise-ready, with pre-built features and integrations required by IT admins.

Payments 257

Payments Payment Services Payment Solutions SaaS Payments 257

SaaStr

JULY 2, 2019

Join Kevin Egan, Slack’s VP of North American Sales and Dannie Herzberg, Slack’s Director of Sales as they walk you through Slack’s Freemium to Enterprise strategies. We’re here to talk for the next 25 minutes or so about our experience going from freemium to enterprise. Want to see more content like this?

Enterprise 166

Enterprise Scale Sales Hiring SMB 166

SaaStr

JANUARY 12, 2022

“For large enterprise customers, your stakeholder map is almost always too small” — Alex Farmer, VP CS, Cognite Data. Another top mistake SMB folks make trying to sell enterprise. You lose enterprise deals when someone that knows the playbook outsells you by getting to all the stakeholders. A good one.

CTO Hire 325

CTO Hire Sales Hiring New CTO CTO 325

User Pilot

MAY 27, 2025

When you think of Whatfix, your mind probably goes to a digital adoption or an employee onboarding platform. Some of its key features include: User onboarding: Whatfix lets you create intuitive onboarding flows that guide new users through key features with step-by-step, in-app instructions, helping them get value from day one.

Technical Review 90

Technical Review Mobile Software Review Systems Review 90

SaaStr

JULY 1, 2024

Finally, compliance is going to be critical. Don’t let compliance stall deals. #4: The partner serving SMB customers differs from someone serving Mid-Market and Enterprise. Evolve it and test it again. Listen to those Gongs, get customer feedback, and evolve from there. Let me see that report.”

Sales Hiring 300

Sales Hiring Scale SMB compliance 300

SaaStr

NOVEMBER 24, 2020

GuideCX makes your life easier with their client onboarding software that helps companies invie, guide and engage internal and customer teams in a transparent process that delivers value faster. Working to automate security and compliance, starting with SOC 2 to protect customer data and build trust in internet businesses.

Scale 293

Scale Scaling Outsourced Development compliance 293

User Pilot

AUGUST 23, 2024

How does customer onboarding in banking work? You will also learn the main challenges involved in the onboarding process in banking, best practices and explore the best onboarding software tools for the job. Use analytics to identify and improve areas of friction in the onboarding process. Let’s dive right in!

Banking 105

Banking Onboarding compliance Scale 105

Stax

JUNE 3, 2025

This democratizes access to powerful tools, whether you’re a startup or an enterprise. Scales with your business Whether you’re onboarding your first customer or your thousandth, SaaS platforms can grow with you. With our robust payments platform, you can streamline compliance, enhance security, and drive more user value.

Payment Services 88

Payment Services DevOps as a Service SaaS Payments Payments 88

User Pilot

MAY 27, 2025

WalkMe Mobile is most suited for large enterprises and compliance-heavy industries. For example, you could create an onboarding checklist to walk users through the key tasks involved in setting up and using your mobile app. Who is WalkMe Mobile best for? ” WalkMe review collected by Gartner. Userpilot is a great example.

Mobile 73

Mobile Software Review Technical Review Pricing 73

Subscription Flow

FEBRUARY 27, 2024

However, handling multiple subscription plans and the dealing with the complexities of B2B enterprise SaaS billing, variable customer lifecycles, and subscription management can be extremely difficult. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 105

SaaS Payments Payment Services Payments Payment Solutions 105

SaaStr

DECEMBER 31, 2019

With the complexity of multiple stakeholders and the increasing purchasing influence of end users, the bar is higher than ever for enterprise UX as companies pioneer business models beyond traditional SaaS. Very excited to talk to you today about building consumer grade products for the enterprise. Want to see more content like this?

Enterprise 157

Enterprise Underperforming Technical Team Scale B2B 157

SaaStr

SEPTEMBER 14, 2023

Founders at this stage have a choice… Get overwhelmed by managing another three reps Put together a formal training program for someone to train SDRs and AE for the first 30-60 days, pair them with a leader, have them do sales calls together, onboard them yourself, etc. No one needs the 11th most boring article on compliance.

Outsourcing Services 285

Outsourcing Services Sales Hiring Scale Sales Recruiting 285

Frontegg

JULY 13, 2021

But with digitalization in full drive, are you addressing the enterprise readiness aspect? If you are building an enterprise ready SaaS application, it’s most likely that you will be looking to provide a unique value offering and to fill the need of a wide variety of customers and users. Is Your SaaS Application Enterprise Ready?

Enterprise readiness 98

Enterprise readiness Enterprise SaaS Subscription 98

Frontegg

JUNE 10, 2021

But what enterprise SaaS architecture is right for you? Single-tenant architecture is here to stay as it performs better on the security front, which also makes it easier for businesses to demonstrate ongoing compliance. Resource utilization is significantly improved and so is the adding/onboarding of new customers.

DevOps as a Service 98

DevOps as a Service Enterprise Scale SaaS 98

How To Buy Saas

MAY 21, 2025

Whether youre a startup , an SMB , or a global enterprise , the right ATS can streamline your recruitment process, save time, and help attract top talent in a competitive market. Lever Best ATS + CRM for Scaling Enterprises Pricing: Key Features: 10. JazzHR Best ATS for Small Business Hiring Pricing Key Features: Ideal Use Case 9.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

User Pilot

MAY 3, 2022

How is enterprise SaaS marketing different compared from acquiring and retaining users for an SMB? Enterprise SaaS marketing, however, is a different story entirely. We’re going to teach you how to craft a marketing strategy made for the enterprise sales cycle so you can adapt your sales process.

Enterprise 98

Enterprise Strategy Marketing SaaS 98

Frontegg

JUNE 9, 2025

Simplified compliance : AaaS sometimes includes tools to meet regulatory requirements like GDPR, CCPA, HIPAA, data residency, SOC2, or the products might be certified compliant themselves. Features, such as detailed audit logs and reporting, simplify compliance management.

Outsourcing Services 52

Outsourcing Services Technical Review Outsourced Development Cybersecurity 52

USIO

JUNE 28, 2024

Announces Partnership with Usio as Preferred Payment Integration Partner for USA Customers Chattanooga, Tennessee – 17 June 2024 – ues.io, the leading no-code/pro-code platform for building enterprise applications with AI, today announced a strategic partnership with Usio , a trusted leader in integrated payment solutions. application.

Payments 130

Payments Merchant Services Payment Solutions Payment Services 130

Sales Hacker

APRIL 1, 2025

Like there’s so many angles that I think we could take this conversation, but, We’ve been able to have a few conversations and, and one of the things that really stuck out to me in our conversations was your experience expanding from like an SMB mid-market motion to the enterprise. and that [00:06:00] also equated to a shift from.

Scale 63

Scale VP of Engineering Outsourcing Services Enterprise 63

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. SOC 2 compliance: A Beginner’s Guide.

Scale 212

Scale Software Review compliance Technical Review 212

ChurnZero

JULY 22, 2022

Does your Customer Success team have a shallow view of onboarding? If you consider onboarding to be a success when a customer reaches their go-live date, then you need to dig deeper. Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

Neil Patel

SEPTEMBER 15, 2020

From hiring to onboarding, employee scheduling, and HR compliance, there are dozens of responsibilities being juggled. A small business with 15 employees won’t have the same HR needs as an SME with 150 employees or an enterprise with 1,500 employees. Human resources can be a tough department to manage. Payroll Software.

Software Review 137

Software Review Software Systems Review compliance 137

SaaStr

FEBRUARY 21, 2024

They go through their onboarding programs and know the policies. So, if a sales rep is in a sticky situation, they can pull in a compliance expert from the team, and that team is accessible to customers in live chat. Prospects don’t just want to know the price, especially in security. At Drata, they get a SOC 2 before selling a SOC 2.

AWS 279

AWS Scale Sales Hiring Marketing 279

Stax

FEBRUARY 19, 2025

Expanding into new markets by leveraging ISV solutions that cater to global compliance requirements and multilingual support. A prime example is an accounting software company partnering with a tax compliance ISV to offer automated tax calculations, attracting businesses seeking regulatory compliance.

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88

Scytale

MAY 29, 2025

In fact, CCPA compliance can be the key to building trust, setting your business apart in a highly competitive US market, and strengthening your security posture. Join us as we explore how you can turn the CCPA from a compliance burden into a real competitive advantage for your company. What is CCPA? Lets start with the essentials.

compliance 52

compliance Scale Systems Review New CTO 52

BetterCloud

JUNE 9, 2025

However, this very ease and flexibility have contributed to a fragmented landscape where different teams and individuals can onboard new tools without centralized oversight, leading to a complex web of subscriptions. Many SaaS providers offer volume discounts or enterprise agreements that can significantly reduce per-unit costs.

SaaS 52

SaaS Software Review Technical Review Finance 52

SaaStr

JANUARY 6, 2023

On any given day, the enterprise buyer has many priorities that will come before your product, and those priorities may not be what you expect. At mid-market to large companies, the enterprise buyer is almost always going to pick the solution that doesn’t get them fired. Number two is risk.

Enterprise 130

Enterprise Sales Funnel Innovation Branding 130

SaaStr

DECEMBER 7, 2020

GuideCX – The client onboarding project platform that helps you invite, guide, and engage internal and customer teams in a transparent way and accelerates time to value. This offer only applies to our Business or Enterprise plans. Vanta – Automated security and compliance, starting with SOC 2.

Scaling 182

Scaling compliance Churn Innovation 182

SaaStr

OCTOBER 15, 2019

Unlike when selling into SMB businesses that kind of can go from a demo, to a conversion, to a close in a matter of days, enterprise sales is a lot more complicated and it’s hard to navigate through. Yesterday in here, the CMO of New Relic was talking about how they moved to enterprise. Let’s cover the agenda. Thanks Allie.

Underperforming Technical Team 218

Underperforming Technical Team Sales Hiring SMB Enterprise 218

User Pilot

APRIL 2, 2025

Common use cases for mobile analytics include optimizing onboarding flows to reduce drop-off rates, identifying underperforming features that need improvement, personalizing the user experience based on behavior patterns, and making data-driven decisions for your product roadmap.

Mobile 64

Mobile Underperforming Technical Team Onboarding AWS 64

Valuize Consulting

DECEMBER 17, 2024

Here is an example: Account Profile 1: Early Adoption Industry Vertical : Financial Services, requiring stringent compliance with their data and security policies. Adoption Stage/Maturity : Onboarding with initial implementation underway. To get the ball rolling in your team, start here: 1.

Technical Review 52

Technical Review Systems Review Headcount Scale 52

User Pilot

MARCH 30, 2025

For instance, a project management app might promote team collaboration features to startups while emphasizing security and compliance to enterprise clients. Onboarding flows such as different welcome screens or sign-up processes. Thats why you must focus on designing a smooth onboarding experience inside your app.

Acquisition 64

Acquisition Mobile Software Review Social Media 64