Audacix

AUGUST 22, 2022

SOC 2 certification is a way for SaaS businesses like yours to implement and prove their successful implementation of a security program that protects your customer's data, your intellectual property and your reputation as a responsible independent software vendor (ISV). Table Of Contents What is SOC 2 certification?

Software Review 75

Software Review Development Team Review Systems Review Software 75

SaaStr

AUGUST 11, 2022

Its software sets HR free to do great work and be more strategic, which helps the entire organization do the same. Drata is the world’s most advanced security and compliance automation platform with the mission to help companies earn and keep the trust of their users, customers, partners, and prospects.

Payment Solutions 185

Payment Solutions Payment Services Payments compliance 185

SaaStr

APRIL 15, 2022

ActiveCampaign ‘s category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. It brings three products into one system: all-inclusive accounts payable automation, software-enabled corporate cards, and simplified employee expense reimbursements.

Travel 196

Travel compliance Finance Engagement 196

SaaStr

OCTOBER 20, 2022

ChurnZero lets your CS team manage and expand accounts at scale with proactive, personalized engagement that helps every customer succeed. Our Customer Success software is uniquely designed to integrate with CRM systems and tightly into an application or service.

Scale 204

Scale compliance Healthcare AI 204

Audacix

NOVEMBER 21, 2023

Making your application suspectable to potential vulnerabilities that can expose sensitive data in your software security review. A thorough application secure code review for software security is recommended to enhance the application code. Yes, Start My Trial How does the Software Security Review work?

Software Review 40

Software Review Software Underperforming Technical Team compliance 40

SaaStr

OCTOBER 13, 2022

Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use. ChurnZero lets your CS team manage and expand accounts at scale with proactive, personalized engagement that helps every customer succeed.

GCP(Google Cloud Platform) 190

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 190

SaaStr

APRIL 28, 2022

Outreach is the only solution provider to integrate sales engagement, conversation intelligence, and revenue intelligence into one platform. Our mission at Vanta is to be a layer of trust on top of cloud services, to secure the internet, increase trust in software companies, and keep consumer data safe.

compliance 216

compliance Forecasting Finance AI 216

Subscription Flow

APRIL 1, 2024

The oversight of payment processing, guaranteeing regulatory compliance, and supervising the payments infrastructure are just a few of the many responsibilities held by the merchant of record. Now, let us delve deeper into the specifics of how might a merchant of record for digital products help out a software company: 1.

Merchant Services 84

Merchant Services Payment Services SaaS Payments Payment Methods 84

Stax

MARCH 26, 2024

Secure Transactions: Online terminals incorporate security protocols like SSL encryption, tokenization, and Payment Card Industry Data Security Standards (PCI DSS) compliance. Integration with eCommerce Platforms: Online terminals are designed to integrate seamlessly with eCommerce platforms and shopping cart software.

Payment Methods 88

Payment Methods Merchant Services Payment Services Payments 88

Neil Patel

JANUARY 19, 2021

Considering the modern world we live in, what better way to leverage knowledge than with knowledge base software. This type of software tool helps answer any doubts users have before they become paying customers. But the question remains: What is the best knowledge base software in the market right now?

Software Review 95

Software Review Software Scale Systems Review 95

Stax

MARCH 6, 2024

TL;DR Recurring billing is a powerful solution to streamline processes and enhance revenue generation and customer engagement. Setting up recurring payments Select a Recurring Billing Software Platform: The solution you choose must support recurring payments and integrate seamlessly with your existing operations.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

Stax

JANUARY 8, 2024

Not only must PayFacs safeguard themselves and their clients against potential threats like fraud or cybersecurity breaches but also ensure PCI compliance , customer due diligence, and adherence to card regulations. They must also ensure that sub-merchants are compliant with the regulations set by card companies, e.g. PCI compliance.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

User Pilot

FEBRUARY 29, 2024

Hotjar is a product analytics software best known for its heatmaps and session recording tools. Totango is a customer analytics software focused primarily on customer success and churn reduction. UXCam is a product analytics software optimized for mobile customer insights. Starts at Silver’s $199/month.) A/B testing.

Artificial Intelligence 105

Artificial Intelligence Social Media Software Review AI Search 105

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are the best Salesforce integrations in 2024? Book the demo to find out more!

Payments 105

Payments Payment Services Payment Methods Payment Solutions 105

SaaStr

JANUARY 24, 2022

With that, I asked my first controller at my first start-up, Anita Kutlesa, who has since gone on to be CFO at several SaaS and software companies, from Pipedrive to Coverity and more, to share her suggestions and learnings: … The Top 10 Important Finance Mistakes First Time Founders Make. Mistake #9: Don’t forget about compliance.

Finance 323

Finance Outsourcing Services Systems Review Technical Review 323

User Pilot

MAY 27, 2024

Loyalty segmentation is the process of dividing customers into distinct groups based on their loyalty and engagement levels. You’ll need to set clear goals, collect and analyze your data, create customer segments, design personalized engagement strategies, and analyze and optimize. Valuable customers. Active customers. Free trials.

Customer Lifetime Value 105

Customer Lifetime Value Retention Engagement User Experience 105

Audacix

NOVEMBER 30, 2023

With cyber threats on the rise, it's essential to follow SaaS security guidelines along with security testing tools in your software development lifecycle. This will help you to protect your applications and sensitive data that is hosted on your software applications. By doing so, you reduce the attack surface of your application.

Software Review 40

Software Review Underperforming Technical Team Software Systems Review 40

CustomerSuccessBox

MARCH 2, 2022

The global customer success software market share will rise in 2022. Overview of the Customer Success Software market: The businesses in this sector are growing due to the personalized solutions they bring for serving the customers. Chatbot has become a human agent now that engages in meaningful conversation with the customers.

Software Review 52

Software Review Customer Success Software Transportation 52

Scytale

MAY 7, 2024

Organizations engage in these self-assessment exercises that cover the fundamentals of cybersecurity. Some additional key reasons why organizations engage in the cyber essentials self-assessment include: To provide customers with reassurance (and proof) that you are actively securing your IT against cyber threats.

Cybersecurity 52

Cybersecurity Government Technical Review Scale 52

User Pilot

MAY 26, 2024

These dashboards include product usage, user activation, core feature engagement, and retention metrics, providing a comprehensive view of user interactions and engagement. Pros : In-depth consumer engagement analysis. Lack of in-app engagement or surveys. Specifications : Real-time product analytics.

Technical Review 52

Technical Review Artificial Intelligence Software Review SaaS 52

Scytale

JANUARY 31, 2024

While it may appear daunting, navigating this compliance doesn’t need to be a complex endeavor. We’ve formulated a straightforward SOC 2 requirements checklist to assist you in initiating your path towards SOC 2 compliance. The SOC 2 Bible Everything you need to know about compliance! DOWNLOAD THE WHITEPAPER 2.

compliance 52

compliance SaaS Underperforming Technical Team Healthcare 52

FastSpring

OCTOBER 4, 2023

Whether you’re new to the field or a seasoned expert, DevLearn is the place to engage with your professional community and explore how technology can support learning and development. The comprehensive program includes tools, technologies, ideas, strategies, and best practices to ensure your success.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payments 88

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 78

SaaS Payments Payment Services Payments Payment Solutions 78

FastSpring

NOVEMBER 3, 2023

The 13th annual Austin Startup Week will take place November 6-10, 2023 with a week of engaging sessions, workshops, special events, and amazing speakers. FastSpring makes it easy for digital goods and software companies to sell around the world by handling business needs such as VAT and sales taxes, fraud detection, and global compliance.

Merchant Services 88

Merchant Services Startup Payment Methods Payment Services 88

Stax

APRIL 18, 2024

Mobile credit card processing refers to the capability of accepting credit card payments using a mobile device equipped with a card reader and specialized software. Choose the Right Hardware and Software Mobile payment processing is entirely dependent on hardware and software, so selecting the right tech stack is crucial for success.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Blulogix

JANUARY 23, 2024

By analyzing customer behavior and key metrics, you can make data-driven decisions that optimize pricing, offerings, and customer engagement strategies. Regulatory Compliance Compliance with tax regulations and reporting requirements is essential to avoid penalties.

Payment Features 52

Payment Features Payment Services Payments Subscription 52

SaaStr

NOVEMBER 1, 2022

Software demand is softening. The engagement model is standard: a) Companies reserve $XX million equity for advisors. At the end of the day, the software buyer is a person and people care about brands. Example 2: Compliance and security norms change when you go to other geos. The Macro View Right Now.

Scale 213

Scale Sales Hiring Cybersecurity Underperforming Technical Team 213

How To Buy Saas

MARCH 25, 2024

To neatly organize your business in this industry, you need to incorporate innovative solutions with Software as a Service (SaaS) leading the way. Understanding SaaS for Delivery Before delving into the engaging world of software as a service full of opportunities, let’s first understand the essence of SaaS delivery.

Business 52

Business SaaS Generative AI Transportation 52

Stax

JANUARY 3, 2024

Customer Relationship Management (CRM) features CRM functionalities help businesses to better understand and engage with customers. Security and compliance standards Security is paramount in any POS system to protect sensitive customer information. Features like customer data collection (e.g.,

Point of Sale 88

Point of Sale Payment Solutions Payment Methods Payment Services 88

Blulogix

JANUARY 29, 2024

Mistake #5: Failing to Consider Regulatory Compliance Billing processes must adhere to tax regulations and reporting requirements. Failing to consider regulatory compliance can result in costly penalties and legal issues. How to Avoid It: Choose a billing solution like BluIQ that includes regulatory compliance features.

Payment Solutions 52

Payment Solutions Payment Services Payments Payment Features 52

Blulogix

NOVEMBER 8, 2023

Customer Churn: Solution: Focus on customer engagement and satisfaction through personalized offerings and exceptional service. Regulatory Compliance: Solution: Stay informed about industry regulations and choose billing software that adapts to evolving compliance standards.

Subscription 52

Subscription Payment Features compliance Pricing 52

SaaStr

NOVEMBER 24, 2020

GuideCX makes your life easier with their client onboarding software that helps companies invie, guide and engage internal and customer teams in a transparent process that delivers value faster. Working to automate security and compliance, starting with SOC 2 to protect customer data and build trust in internet businesses.

Scale 243

Scale Scaling Outsourced Development compliance 243

Blulogix

FEBRUARY 22, 2024

Engage stakeholders early in the process, clearly communicate the benefits of the new framework, and involve key players in the planning and implementation phases. Strategies for Overcoming Implementation Challenges Fostering Organizational Buy-In: Combat resistance to change by fostering organizational buy-in from the top down.

Systems Review 52

Systems Review compliance Technical Review B2B 52

Subscription Flow

APRIL 23, 2024

A robust recurring billing software can make all the difference for your subscription business but win 2024 we are taking no gambles. Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market.

Payment Solutions 76

Payment Solutions Payments Payment Services SaaS Payments 76

Mucker Capital

APRIL 6, 2024

Early Financial Support Startups should engage financial and accounting services as soon as they begin transactions, even before receiving funding. This includes setting up initial accounting practices and systems, HR, payroll, banking, financial controls, and tax compliance. It's easy to integrate with external apps and services.

Payment Services 52

Payment Services Systems Review Development Team Review Technical Review 52

User Pilot

JANUARY 11, 2024

Use progress bars, digital confetti, and other gamification elements to create excitement and drive engagement. Identify key metrics for satisfaction and engagement, and check to ensure you’re hitting your targets. By streamlining onboarding processes and keeping users engaged, you significantly reduce the risk of churn.

Onboarding 105

Onboarding Payment Services Customer Success Payment Solutions 105

Neil Patel

JANUARY 15, 2021

You pre-record the messages and use software to directly drop those voicemails into users’ voicemail boxes. A company representative should walk you through how to stay in compliance with the Telephone Consumer Protection Act (TCPA), state and federal regulations, and local laws in other countries if you are activating global campaigns.

Scale 127

Scale Automotive compliance Pricing 127