User Pilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? We also covered best practices to ensure your walkthroughs get high user engagement. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. Book a demo to get started.

Software Review 104

Software Review Software Onboarding Engagement 104

Totango

AUGUST 8, 2021

Driving software adoption through customer success in the 2020s is a precision business. We recommend six best practices for using customer information to improve engagement with your software product and increase the likelihood of customer renewal : Establish Goals and Milestones. Data-Driven, Goal-Based Engagements.

Engagement 118

Engagement Customer Success Software Onboarding 118

Tom Tunguz

APRIL 7, 2021

More than a year after Covid washed over the software ecosystem and the tide ebbs, it’s revealing the impacts on fundamental metrics of public software companies. Covid altered the way salespeople and marketers engaged their target markets. Across public software companies, the average sales efficiency fell from 0.6

Software 315

Software Travel Sales Metrics 315

User Pilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested.

Engagement 105

Engagement Metrics Underperforming Technical Team Scale 105

TurnKey Labs

JANUARY 7, 2024

All software development projects have lofty goals. But realizing that reaching these development objectives depends on engaging and retaining your software developers across the project’s lifecycle will save you a lot of headaches and speed up development.

Software Development 62

Software Development Engagement Development Software 62

Payrix

MAY 14, 2024

When it comes to software, success doesn’t hinge on innovation alone. No one knows this better (or more intimately) than a software company Chief Revenue Officer (CRO). Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space.

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

SaaStr

AUGUST 19, 2023

So our good friend Lloyed Lobo as part of his new book and series on Building Community did a deep dive with Jason on how SaaStr built the world’s largest community for business software — somewhat on accident: Why do some companies have loyal, cult-like followings while others blend into oblivion?

Software 209

Software Business Social Media Government 209

Subscription Flow

MAY 10, 2024

A subscription-based model for fundraising can therefore raise donor engagement, optimizing revenue streams for NPOs. Increased Donor Engagement Recurring billing systems can facilitate long-lasting donor relationships. The billing software automatically charges the donor eliminating the issue of forgetfulness.

Payment Solutions 82

Payment Solutions Payments Payment Methods Payment Services 82

User Pilot

JANUARY 12, 2023

You’ll struggle to boost user engagement and retention if you don’t clearly define what an engaged user is. That is why this article will give you guidelines for defining engaged users and strategies for your company and increasing your engagement rates. How to measure user engagement?

Engagement 98

Engagement Social Media Onboarding Retention 98

Intercom, Inc.

MARCH 28, 2022

That is, in order to stay competitive, businesses need to put customers first by creating engaging, personalized customer experiences. But in order to stay successful in this new landscape, businesses need to run with customer engagement in mind. Consumer expectations for exceptional, engaging experiences are rising.

Scale 228

Scale Engagement Technical Review Business 228

User Pilot

MAY 17, 2024

We also explored how to avoid common gamification challenges and maximize product engagement. Done well, gamification helps to drive user engagement, improve usage frequency , and increase user retention. Done well, UX gamification: Drives user engagement. What is gamification in UX design? Improves user retention.

Engagement 52

Engagement User Experience Software Review Systems Review 52

Payrix

MARCH 6, 2024

Embedded Payments have become a popular feature in the ecosystem of software developers who understand their role in driving better user engagement, value, growth, and competitive advantage. Therefore, software companies looking to optimize the user experience with payments must choose a payments partner wisely.

Payments 100

Payments Embedded Payments Merchant Services Payment Solutions 100

SaaStr

SEPTEMBER 14, 2020

2 Cloud is Eating Software. The astonishing fact is: cloud is eating software. In just five years, Cloud will become the majority of the software market. By 2030, it is predicted to take over all technology and software. Hardware is turning soft, and software is empowering innovation. Conduct 360 feedback. .

Technical Review 310

Technical Review Cloud Software Review Technology 310

Totango

MAY 13, 2022

Choosing the best customer engagement platform for your needs can make a massive difference in the success of your SaaS business. The best way to gain this information is through customer engagement. Onboarding is one of the first times your customer engages with your business. Why You Need a Customer Engagement Platform.

Engagement 104

Engagement Onboarding Artificial Intelligence Social Media 104

User Pilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? Staying on top of the engagement trends is a must for product growth and staying ahead of your competition. This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends.

Trends 98

Trends Engagement Artificial Intelligence Machine Learning 98

ChurnZero

APRIL 18, 2024

Make sure you’re still delivering high-touch, one-to-one engagement. Analog + digital customer engagement: how to find your balance The analog versus digital metaphor may be from the engineering world, but it’s a great lesson in how tools can co-exist rather than conquer. Wait, say that again? Balance is key.

Engagement 52

Engagement Onboarding Customer Success Metrics 52

User Pilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. Software users only continue subscribing if they find your platform useful. But how do they know it’s actually worth it when they don’t engage long enough to find out? What is a customer engagement strategy?

Engagement 97

Engagement Strategy SaaS Customer Lifetime Value 97

User Pilot

MARCH 1, 2022

There are multiple channels and tactics you can implement to engage with customers and bring them back. why segmentation and good customer service are key drivers of user engagement. 10 re-engagement strategies you can start implementing right away. Use the “what’s new” email to re-engage inactive users.

Engagement 98

Engagement SaaS Social Media Churn 98

SaaStr

DECEMBER 1, 2021

The state of software buying has changed. During SaaStr Annual 2021, Amanda Malko, CMO at G2, shared a fascinating look at the data that reveals shifting patterns in the way consumers purchase software. . Furthermore, 55% of companies plan to increase software spending in 2022.

Software Review 247

Software Review SMB Enterprise Software 247

User Pilot

MAY 3, 2023

Any savvy product manager should be looking at how they can leverage software usage analytics to make more informed decisions and boost product growth. TL;DR Software usage analytics is the process of capturing, analyzing, and utilizing data on how users interact with your product. What is software usage analytics?

Software 93

Software Management User Experience Metrics 93

Trint

MARCH 4, 2021

So how do you break through and create an engaging video that people want to watch? Out loud Successful videos need to be compelling and engaging. Anything over two minutes and engagement plummets. Video is up and everyone’s doing it - including your competitors. That way, your subject will stay on track and on brand.

Engagement 130

Engagement Social Media Marketing Branding 130

User Pilot

OCTOBER 26, 2023

What is software ROI and how to measure it? TL;DR Software ROI, or Return on Investment , represents the financial and business benefits of implementing a software application while factoring in the cost of the investment. Calculating software ROI is crucial for informed decision-making for technology investments.

Outsourcing Services 105

Outsourcing Services Software Outsourced Development SaaS 105

Totango

AUGUST 25, 2022

Six Customer Engagement SaaS Strategies That Work. For software service providers, customer engagement SaaS strategies play a central role in a successful business model. In this article, we’ll offer some tips for a winning customer engagement SaaS strategy. What Is SaaS Customer Engagement?

Engagement 97

Engagement Strategy SaaS Scale 97

FastSpring

APRIL 26, 2024

Navigating the maze of cross-border payments can be daunting for any software company going global. The post How Pix Helps Software Businesses Reach Buyers in Brazil appeared first on FastSpring. From juggling multiple currencies to accommodating varied payment options across regions, the challenges are real.

Payment Methods 78

Payment Methods Payment Solutions Payment Services Merchant Services 78

Totango

MAY 10, 2022

A customer engagement strategy is critical for retaining and growing SaaS clients. It’s especially important to engage executives and stakeholders to ensure retention. In this blog, we’ll look at the essentials of a customer engagement strategy, particularly how to use it to engage enterprise clients.

Engagement 77

Engagement Technical Review Software Review Enterprise 77

User Pilot

OCTOBER 31, 2022

Looking for the right product engagement metrics to track and see how well users are interacting with your product? As a product manager, you need to track product engagement metrics as it allows you to measure user engagement and find ways to deliver more value to your daily active users. Ready to get started? Let’s go!

Engagement 98

Engagement Metrics Strategy Churn 98

Intercom, Inc.

SEPTEMBER 26, 2018

In the world of recurring revenue, SaaS companies realize they need engaged customers if they are to grow a healthy, sustainable business. This is where having a solid customer engagement strategy comes in. This means crafting a message strategy that truly engages its recipients on a regular basis. What is customer engagement?

Engagement 202

Engagement Scale Software Review Communication 202

How To Buy Saas

MAY 7, 2024

That’s where email deliverability software comes in. Today, we’ll look at how utilizing email delivery software can enhance your outreach plan. What is an Email Delivery Software? Email delivery software is a tool that helps businesses ensure their outreach and promotional emails land in the recipient’s inboxes.

Software 40

Software Strategy Engagement Advertising 40

User Pilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Software Review 98

Software Review Software Management Azure 98

User Pilot

JULY 29, 2021

Are you looking for customer engagement solutions that can give you an upper hand in creating stronger customer relationships? It can be quite confusing if you don’t know what tactics will improve customer engagement in your product. What is a customer engagement solution? Higher customer retention. Lower churn. Get a demo now!

Engagement 98

Engagement Software Review SaaS Onboarding 98

User Pilot

DECEMBER 12, 2022

A customer engagement dashboard is invaluable for interpreting customer data and making the right business decisions. With ease, you’ll gather, analyze, and share user engagement insights that will reduce churn and drive product growth. If unsure, dig into your engagement data and interact with other teams in your company.

Engagement 98

Engagement Metrics Scale Customer Lifetime Value 98

User Pilot

JULY 19, 2021

You have to engage with them at various stages in their user journey for a great customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. In this article, we look at how Customer Engagement Platforms benefit SaaS companies.

Engagement 98

Engagement Scale Onboarding Customer Support 98

Totango

FEBRUARY 28, 2020

So when you get the customer’s attention, you have to maximize every conversation and engagement to prove you are the right partner to nurture their long-term growth. Creating a strong customer engagement strategy makes sure every interaction delivers that value. What is a Customer Engagement Strategy?

Engagement 93

Engagement Strategy Customer Lifetime Value Customer Success 93

How To Buy Saas

MAY 2, 2024

So if you are looking for the best WhatsApp marketing software for your business, you must always explore and research all the options before you invest your hard-earned money. Through the various robust features that Interakt offers, you can create compelling marketing strategies to generate more engagement and ROAS. Elite $109.99

Engagement 40

Engagement Payments Payment Solutions Payment Methods 40

SaaStr

DECEMBER 26, 2022

Amanda Malko is CMO at G2, a software marketplace and review site that reaches over 60 million buyers annually across 2000 software categories. In this session, she shares insights and trends from research conducted this year that can help software buyers and sellers make smarter decisions about software and the market. .

Software Review 208

Software Review Software Azure Cloud 208