SaaStr

APRIL 3, 2020

SaaS for some industries is being decimated in just a week or two. We are going to see some sort of rapid evolutionary change in SaaS. But one thing that has already started is the erosion of the SF Bay Area as the Global HQ of SaaS. In 2013, everyone that could come to the Bay Area to run a SaaS company, did.

SaaS 331

SaaS Cloud B2B Company Culture 331

SaaStr

AUGUST 10, 2022

While there are universal truths that every SaaS founder should put into practice, each company’s journey is different. These pillars helped propel Miro, a visual collaboration software company, to a valuation of $17.5 Consider how you introduce new talent into your organization –– onboarding and company culture are essential.

Sales Hiring 200

Sales Hiring Scale Company Culture Leadership 200

SaaStr

FEBRUARY 25, 2020

This post will walk you through what SaaS companies need to know about sales tax compliance, how to know when and from which customers you should collect sales tax, and best of all, how to automate sales tax so you can check “Do something about sales tax” off your to-do list once and for all. There are a few reasons.

Merchant Services 178

Merchant Services Scale Technical Review Sales Hiring 178

OpenView Labs

DECEMBER 21, 2020

Every year we ask the OpenView network to weigh in, and this time around many folks unsurprisingly made predictions around a trend most of us in SaaS had to adapt to (and, to be honest, are still figuring out) in 2020: remote work. SaaS companies will evolve their products and messaging to support a fluid hybrid working model—office/home.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

SaaStr

NOVEMBER 25, 2023

The post CRO Confidential: The Hangover’s Over: 5 Ways to Get Your SaaS Revenue Back On Track with Gong’s SVP Sales and Founders Fund appeared first on SaaStr. The incentives must evolve with the business needs and should be revisited periodically to ensure they remain effective.

Sales Hiring 201

Sales Hiring Underperforming Technical Team Revenue Sales 201

User Pilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? Company size and resources. Company culture. The post Product Team Structure – A Guide For SaaS Product Teams appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. How much autonomy can you give them?

SaaS 98

SaaS Scale Leadership Customer Lifetime Value 98

OPEXEngine

JANUARY 13, 2021

Putting aside everything else, let’s just focus on what’s changing in SaaS in 2021. Cloud and SaaS companies overall benefited from the dramatic shift to digital and remote work in the US and around the world since March 2020. Fast-growth SaaS will take advantage of investor attention to SaaS, and SaaS IPOs will be strong.

Sales Recruiting 52

Sales Recruiting Sales Hiring SaaS Benchmarks 52

SaaStr

MARCH 31, 2021

Scaling your SaaS company isn’t just about hitting the right growth metrics –– it requires a thorough understanding of your business goals, company culture, and leadership dynamic. 2 The Areas of Your Company That You’re Most Passionate About… might be where you’re digging the biggest hole.

Scale 210

Scale Scaling Leadership Company Culture 210

SaaStr

FEBRUARY 25, 2022

At a time when enterprise SaaS is gaining game-changing momentum, it presents a promising opportunity for companies to redefine the rules of work and scale exponentially—by hiring more freelancers. . These companies are reluctant to work with freelancers because they believe: Freelancers aren’t reliable . Customer Success .

Scaling 179

Scaling Artificial Intelligence Company Culture Innovation 179

SaaStr

APRIL 4, 2019

As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. Want to see more content like this session?

Cloud 171

Cloud Scale Trends Machine Learning 171

Casey Accidental

NOVEMBER 13, 2019

Founders have started reaching out asking for help converting their SAAS or SAAS-like business into a marketplace. Many of the terms we use to define businesses today are features of the business rather than an encompassing definition, like the words SAAS or platform, which makes them not very useful. 1 Saturated Growth in SAAS.

Marketplace as a Service 106

Marketplace as a Service Business Model Business Underperforming Technical Team 106

SaaStr

AUGUST 8, 2021

It’s important to have a strong culture. Your company culture is similar to your brand. While they might break boundaries in the SaaS side of things, their strength is that they offer something that’s as reliable as the banks that people have been using since the beginning. Don’t break the wrong rules.

Banking 262

Banking Social Media Company Culture Innovation 262

SaaStr

NOVEMBER 9, 2023

Dear SaaStr: What are some of the “ultimate sins” in marketing and sales and success in SaaS in the early stages? Both are important, but in SaaS, both likely will be relatively minor sources of customers. Hiring a B2C marketer for SaaS. My list of some bad ones: Sales: Hiring any reps you wouldn’t buy from.

Sales Hiring 232

Sales Hiring Scale Startup Marketing 232

SaaStr

APRIL 25, 2021

A typical SaaS roadmap can often involve more reaction than planning. Maintain a company culture of innovation to inspire customers and grow your business. The Status Quo Fails to Optimally Serve Customers. Maintain a healthy balance of learning from insights and serving your customers.

Development 171

Development Innovation Company Culture Consulting 171

OPEXEngine

MARCH 15, 2022

In the first 10 years of the SaaS industry, US SaaS companies didn’t need to go overseas to build highly valuable companies. But that dynamic has changed in lockstep with the growth of the SaaS market. High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. Company Maturity.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

Point Nine Land

JANUARY 9, 2019

The early stage SaaS successful at building their brand generally pick a topic around: Sharing your experience doing X. Founders share their experience building their company, product, exploring a market or else. Company Culture. The third approach that I regularly see, consists of sharing the company culture publicly.

Branding 50

Branding Marketing Social Media SaaS 50

Chart Mogul

JANUARY 3, 2020

As a result, hiring remote employees tends to be an easier and more efficient process because companies can tap into candidate pools from around the world. But at the same time, remote work presents a unique challenge when it comes to sharing knowledge across a SaaS team. What does this mean for a remote SaaS team?

SaaS 107

SaaS Communication Systems Review Software Review 107

FastSpring

SEPTEMBER 8, 2020

I believe that the keys to success are building a strong business, healthy company culture, and tight relationships with our local community. To sum it up, I see myself as a strategic partner, operator, and business collaborator.

Business 124

Business Company Culture Leadership Innovation 124

Chargify

APRIL 23, 2019

It came up because people regularly refer to Chargify as a startup, but our company has been around since 2009. There are specific stages a software-as-a-service (SaaS) company moves through during its life cycle. Do you really need to know what phase your company is in?”. Are we still a startup? I don’t think so.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

FastSpring

NOVEMBER 19, 2020

Throughout this tumultuous year, we have witnessed incredible resiliency, change, and growth in the global marketplace for software, SaaS, and digital products. We’re excited to announce that we have acquired SalesRight, a SaaS solution that provides innovative quoting and pricing tools for forward-thinking software sales teams.

Payment Methods 85

Payment Methods Payment Solutions SaaS Payments Software 85

Chart Mogul

JUNE 9, 2022

My guest on this episode of SaaS Open Mic is Liina Laas, the Head of Expansion at Deel. She focuses … Deel , the payroll and compliance company, recently raised $425 million in series D at a valuation of $5.5 My guest on this episode of SaaS Open Mic is Liina Laas, the Head of Expansion at Deel.

Technical Advisors 52

Technical Advisors compliance Company Culture Onboarding 52

SaaStr

JUNE 18, 2022

Many SaaS companies talk about creating a strong culture and smooth hiring process, but how can they actually live up to it? Joshua Reeves, Co-Founder & Head of Gusto, appeared on the SaaStr podcast six years ago to share his thoughts about business growth, creating solid company values, and optimizing the hiring process.

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Interviewing Development Churn SaaS 298

SaaStr

OCTOBER 17, 2023

In SaaS, you have three ways to make that curve stand out. You’ve made it to $6M ARR, and accounts are coming up for renewal, but as you cross that line, the compounding nature of SaaS starts to take over. The First Double In SaaS, we come to market with point solution. The holy grail of SaaS is to build a platform.

Scale 169

Scale Sales Hiring Customer Success Scaling 169

Totango

MARCH 4, 2022

In this article, we’ll take a look at the relationship between these two important ingredients for a successful SaaS business model. Finally, we’ll explore what B2B customer service and customer success have in common and why you need them to work together to achieve winning SaaS business results. What is B2B Customer Service?

B2B 94

B2B Customer Success Technical Review B2C 94

SaaStock

FEBRUARY 18, 2019

We want to ensure that each and every member of our SaaS community has the chance to share their story on the SaaStock stage. It’s your opportunity to join your peers and industry thought leaders to help shape the future of the SaaS community. It’s your platform to ensure your voice is heard by our captive audience of SaaS superstars.

SaaS 40

SaaS Company Culture Innovation Branding 40

ProfitWell

JUNE 30, 2020

Amid recent tension toward Apple and its in-app purchase system, we discuss whether Apple’s commission fee is worth SaaS companies launching an iOS app. We’ve also got the latest numbers from our B2B SaaS index, SaaS headlines you need to learn from, and a spotlight on Pusher —this week’s ProfitWell featured user.

Company Culture 52

Company Culture B2B Mobile Government 52

SaaStr

JANUARY 30, 2023

20X year 1⃣ 12X year 2⃣ 5X year 3⃣ #deelspeed @deel [link] — Shuooo (@shuoshuooshuooo) January 23, 2023 When we look at SaaS companies’ success stories, everything looks great on their growth maps. However, the truth is that every company has tried, failed, and restarted before getting to success.

Sales Hiring 226

Sales Hiring Payment Services SaaS Payments Scale 226

SaaStr

JUNE 14, 2023

At SaaStr Europa, UiPath’s Dines shared five insights from growing a company from nothing, so other founders can learn what it takes to scale a SaaS startup to $1B+ ARR. Key Takeaway The achievement of any SaaS organization is dependent on its capacity to form significant connections with customers.

Scale 198

Scale Artificial Intelligence Technical Review Software Review 198

SaaStr

JUNE 24, 2022

We’ve recently been posting polls on SaaStr’s LinkedIn account to get a feel for what SaaS companies are doing in the current environment. In the video below, he discusses the results and where he thinks SaaS companies are on track or need improvement. #1. No one buys SaaS products for the fun of it.

Sales Recruiting 212

Sales Recruiting Sales Hiring Scale Customer Success 212

SaaStr

JULY 27, 2022

If a SaaS business hopes to win over the SMB market successfully, it will need a precise GTM approach. Founded in 2015, PayFit is a software company that empowers entrepreneurs and SMBs to digitize payroll and HR processes. Secret 3: Don’t Underestimate the Importance of Culture. It’s the Glue Holding Your Company Together. .

SMB 184

SMB Sales Hiring Scale B2C 184

Chart Mogul

AUGUST 25, 2021

On this week’s episode, Tatiana and I discuss her background creating inclusive workplace environments and engaged communities at Lululemon and Shopify , and how she’s taken her expertise and built her own company helping others design a remote experience that cultivates company culture.

Company Culture 52

Company Culture Leadership Engagement Management 52

Chart Mogul

AUGUST 25, 2021

On this week’s episode, Tatiana and I discuss her background creating inclusive workplace environments and engaged communities at Lululemon and Shopify , and how she’s taken her expertise and built her own company helping others design a remote experience that cultivates company culture.

Company Culture 52

Company Culture Leadership Engagement Management 52

Chart Mogul

JANUARY 3, 2020

As a result, hiring remote employees tends to be an easier and more efficient process because companies can tap into candidate pools from around the world. But at the same time, remote work presents a unique challenge when it comes to sharing knowledge across a SaaS team. What does this mean for a remote SaaS team?

SaaS 52

SaaS Communication Systems Review Software Review 52

SaaStr

AUGUST 1, 2022

In a crowded field, how can SaaS companies prove themselves and shift from being completely irrelevant to their markets to delivering services their market and buyer personas value? Despite their service, buyer persona, or industry, all SaaS companies have one thing in common—they want to be the leader in their market.

Underperforming Technical Team 206

Underperforming Technical Team Marketing Innovation Investment 206

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. In Today’s Episode We Discuss: * How Krish made his way into the world of SaaS and came to found one of India’s fastest growing SaaS companies in Chargebee?

Scale 132

Scale SaaS Payments Sales Recruiting Payment Services 132

SaaStr

SEPTEMBER 14, 2022

UserZoom invested in a model where they didn’t just provide software, but services, in a model known as SaaS++. In SaaS, the entire world can be your market. And as they got going (past $10M), they found VCs pitching to them, not the other way around. Combine software with services. For copywriting, bundling and simple labels are best.

Scale 206

Scale Venture Capital Sales Hiring SMB 206

Buffer Resources

SEPTEMBER 11, 2023

If you’re in B2B sales — SaaS sales training programs are a no-brainer for leveling up. Regularly update your page with news, achievements, and insights about your company. Showcase your company culture. Share content that showcases your company culture, values, and work environment.

Sales Recruiting 133

Sales Recruiting Sales Hiring Scale Social Media 133