OpenView Labs

AUGUST 17, 2021

Both Salesforce and Okta are known for setting the bar when it comes to creating and sustaining a culture built around truly loving the customer. They have proven that, done right, a truly customer-centric culture is a powerful competitor differentiator. . A stellar company culture is actually one of the reasons Krista joined Okta.

Company Culture 88

Company Culture Sales Hiring Finance Customer Support 88

Intello

OCTOBER 11, 2019

Cultivating a ‘good’ company culture has already been written to death in the form of academic literature, business publications and ‘best practices’ white papers alike. With every additional team member, they bring forth their own beliefs, values and preconceptions to the organization, and shapeshifts the culture slowly.

Company Culture 64

Company Culture Finance Investment Metrics 64

Intello

AUGUST 2, 2018

Cultivating a ‘good’ company culture has already been written to death in the form of academic literature, business publications and ‘best practices’ white papers alike. With every additional team member, they bring forth their own beliefs, values and preconceptions to the organization, and shapeshifts the culture slowly.

Company Culture 64

Company Culture Finance Investment Metrics 64

SaaStr

MAY 19, 2022

1Password raised capital after running bootstrapped for a decade because they felt like they were leaving money on the table by not having a marketing and finance team. “Have a clear purpose when you start looking for investors.”. They eventually decided to approach investors in the process of raising funds.

Development Team Review 228

Development Team Review B2C Compensation Technical Review 228

Tom Tunguz

APRIL 27, 2014

The chart above compares the contribution of two hypothetical inside sales people with $400,000 quotas to an early-stage startup’s finances. As a company’s revenues grow and the number of people within the salesteam increases, these effects become less and less important.

Sales Hiring 100

Sales Hiring Sales Recruiting Customer Lifetime Value Company Culture 100

BetterCloud

MAY 20, 2020

I’m thrilled to announce that BetterCloud has closed a new $75 million financing round led by Warburg Pincus. Our company culture , which we’ve been building over the past nine years, is a powerful differentiator. And later this year, you’ll see our biggest release yet—a game-changer that’s been months in the making.

Company Culture 69

Company Culture Cloud Finance Innovation 69

OPEXEngine

MARCH 15, 2022

If you can sell from home – do,” says Daniëlle Keeven, VP of Finance at paddle.com—a merchant of record for software companies around the world. Ideally, a SaaS company would be light on its feet, and not have to register anywhere. Your HR and finance teams will thank you.”. Why Go Global? Talent Compensation.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

Totango

JANUARY 14, 2020

To create a company culture that champions customer success, you have to consider the organizational structure and how CS teams interact with others. Thinking Critically About Customer Success Roles. Customer success does not occur in a vacuum, so the entire organization must be customer-centered.

Customer Success 63

Customer Success Enterprise B2B Company Culture 63

OpenView Labs

DECEMBER 21, 2020

One is connected to the payments business and what my company, Flywire, does, and the other is related to how organizations manage themselves. “My predictions for 2021 trends: Companies continue to become more and more data-savvy due to better tools, clearer understanding of how to do it, and more of the world interacting digitally.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

Neil Patel

JULY 26, 2021

Do they offer financing? However, sometimes there are hidden fees you’ll need to keep in mind: Travel costs: Most companies require you to come to their headquarters and learn more about their brand and company culture. Make a list of your top five franchise businesses, then compare what they offer.

Payment Methods 129

Payment Methods Business Sales Hiring Travel 129

ChurnZero

JANUARY 20, 2022

Where does your Finance organization think the company needs to be in the future? So, being able to hire people who have continuous improvement, who are always getting a better mindset, and who are driving change in your organization in a way that helps maintain your company culture and helps you get those outcomes.

Scale 52

Scale Sales Hiring Scaling Sales 52

SaaStr

JULY 25, 2021

So sometimes I look to hire the number two person in a role who may not have been given the chance, whether it was a VP of finance who wants to be a CFO, maybe a director of engineering has never been a VP because they never got the opportunity. And then the other thing I look for i passion and motivation of the person, right?

Sales Recruiting 242

Sales Recruiting Sales Hiring Scale VP of Engineering 242

SaaStr

SEPTEMBER 10, 2020

372: Latané Conant is the Chief Marketing Officer at 6sense, the company that allows you to achieve predictable revenue growth by identifying accounts looking for your solution, prioritize efforts and then engage the right way.

Scale 172

Scale Sales Hiring Software Review Technical Review 172

SaaSX

AUGUST 9, 2020

What you’ll need to decide & align on together: Mission Vision Values Theme/internal campaign for the coming period (if applicable) Strategic priorities Finance Product Customer People & Culture 1-3 OKRs & initiatives for each OKR. Step 4: Document. What else you should know about how to plan.

Startup 59

Startup Systems Review Leadership Communication 59

SaaStr

AUGUST 12, 2020

The first system is what I call the sales finance system. So, the first system is a sales finance system, so let’s start with sales. So, the first part of the sales finance system is to recognize that sales must be on a quarterly plan, and then that allows you to create a series of milestones within each quarter.

Startup 272

Startup Software Review Scale Systems Review 272

FastSpring

MARCH 10, 2023

Yeah, so, so share your success, if you want to say one sentence what else Yes, then trying to create that’s maybe a tough thing because he can we can give no recipe to do that, but trying to to make a comfortable, comfortable environment for everybody that that you are different from other companies.

Consulting 78

Consulting Underperforming Technical Team Interviewing Software 78

SaaStr

JUNE 21, 2023

Those two hours could have been spent doing other things, and a full-time finance person can do a lot more work to move the needle. Your values can inform and influence your company culture. Every company will have a different playbook because every startup is different. The lesson — Don’t be afraid to change values.

Sales Recruiting 238

Sales Recruiting Sales Hiring Underperforming Technical Team Pricing 238

SmartKarrot

JUNE 15, 2021

If you are scarce on resources like finance, you can bring sales, product, and support teams together to improve customer success and fine-tune collaboration. Build Data Analytics into Your Company Culture. It needs to be improved at a granular, cultural level. Empower Customer Success Teams to Use Data Well.

Customer Success 19

Customer Success Data Sales Hiring Sales Recruiting 19

Sales Hacker

AUGUST 4, 2020

Under Rizzetta’s leadership, N6A has been ranked as one of the 50 most powerful agencies in the United States by the Observer, PRWeek’s Best Places to Work and the Top Company Cultures in America by Entrepreneur magazine. Matt Rizzetta: That’s a great question, Sam. So a few things on that.

Scale 105

Scale Sales Hiring Sales Recruiting Outsourcing Services 105

Kellblog

AUGUST 13, 2019

Think instead: (a) what don’t I know [10] such that the market priced NthCo at 1/3rd the price of LeaderCo, and (b) what effects that will have on future financing — i.e., it’s likely LeaderCo will continue to have better access to capital going forward. Think not: wow, what a great arbitrage play.

Software Review 76

Software Review Startup Sales Hiring Software 76

Sales Hacker

JUNE 26, 2020

Handling this type of crisis usually requires a shift in company culture. A personnel crisis happens when someone within your company is involved in unethical behavior. The result of an organizational crisis can be devastating or as small as a one-star review. It depends on the nature of the situation. Operations.

Communication 71

Communication Strategy Technical Review Systems Review 71

SaaStr

MARCH 26, 2019

Some teams like to invoke certain principles a lot, like our finance team loves efficiency as leverage and that is code to them for let us cut some cost here. Today, our users are fraud teams, support teams, finance teams, even the commerce teams at SaaS companies who are using our billing product for recurring business models.

Scale 152

Scale Payment Services Payment Methods Scaling 152

SaaStr

JULY 3, 2020

The first system is what I call the sales finance system. So, the first system is a sales finance system, so let’s start with sales. So, the first part of the sales finance system is to recognize that sales must be on a quarterly plan, and then that allows you to create a series of milestones within each quarter.

Software Review 182

Software Review Systems Review Scale Startup 182

SaaStr

MAY 31, 2019

And really great companies, they tend to be really good at all of the different functional parts of the business. Google is obviously great at product and engineering but they also have an incredible legal organization, incredible finance team. And I think a lot of first time founders come at things from a particular perspective.

VP of Engineering 132

VP of Engineering Sales Hiring Scale Systems Review 132

SaaStr

FEBRUARY 4, 2020

I need the best engineer, I need the best salesperson, I need the best finance person. You’ve got the expectations and they’re important for the next two steps because you hire for them. So really, really bad kryptonite is urgency to hire a role related specialist.

Scale 177

Scale Underperforming Technical Team Scaling Leadership 177

SaaStr

MARCH 18, 2019

Some teams like to invoke certain principles a lot, like our finance team loves efficiency as leverage and that is code to them for let us cut some cost here. Today, our users are fraud teams, support teams, finance teams, even the commerce teams at SaaS companies who are using our billing product for recurring business models.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

SaaStr

APRIL 16, 2020

Carolyn Guss: And so those work streams are not run individually by product or individually by finance or individually by sales and marketing. And that promise is so important right now. And then the last one is about financial preparedness in our business. They have cross-functional team members across all of them.

Scale 179

Scale Underperforming Technical Team Leadership Branding 179

SaaStr

MAY 23, 2019

There’s a tendency, you’ll find this kind of teeter-totter where people want to push back financing because, if we can get a couple of more good quarters we can reduce dilution. When you’re building your company culture, in my opinion? So that’s why you want to raise now. Talk about the vision.

Sales Hiring 116

Sales Hiring Underperforming Technical Team Scale Startup 116

Chargify

APRIL 23, 2019

Seeking financing from friends and family. Hiring mistakes (at this stage bad hires can harm company culture). Find out that a problem exists before you dive into the deep end,” explains serial startup founder Leticia Mooney. Establishing relationships with advisors and/or mentors. Joining an incubator or accelerator group.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

Neil Patel

MARCH 10, 2021

Plan Your Finances. Decide which is best for you, and plan out your finances in the beginning. Successful Entrepreneurs Set and Oversee a Positive Company Culture. Set a positive company culture from day one and you’ll be more likely to work with people you enjoy and who inspire you as well as attract great customers.

Underperforming Technical Team 145

Underperforming Technical Team Entertainment Company Culture Social Media 145

Neil Patel

MARCH 21, 2023

Plan Your Finances Startups and entrepreneurial businesses need money. Self-funding Investors Startup loans Decide which is best for you, and plan out your finances in the beginning. It’s important to set and know what you want your company culture to look like. It’s just a part of the lifestyle. Who’s Your Customer?

Entrepreneurship 92

Entrepreneurship Underperforming Technical Team Entertainment Company Culture 92

SaaStr

MARCH 27, 2019

But when we were getting our own systems in place, when we were working with the finance team, and the sales opps teams, and the sales teams, I mean, it was obvious what sales team was using, but lots of other systems that we were going to need to run Salesforce. It’s our enterprise application marketplace.

Scale 131

Scale VP of Engineering Mobile Scaling 131

SmartKarrot

MAY 17, 2022

Without the payments coming in from customers, it is difficult for startups to manage growing finances during this stage. This will not only slow your growth but will also impact your company culture. Another challenge could be the inability to attract enough customers to keep your cash flow running.

Startup 10

Startup SaaS Payments Payment Services Sales Hiring 10

SmartKarrot

JUNE 30, 2022

A special team that comprises experts from the company operations, law, technology, and finance must be formed, covering every integration area, especially customer success needs to be formed. Choosing what to do with the combined company culture is one of the largest issues of most acquisitions or mergers.

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

SaaSOptics

MAY 6, 2022

Anthony defines these four core areas as the “finance and stakeholder ecosystem.” Everything in the finance and stakeholder ecosystem begins with the financial core (AKA, your accounting, budgeting, and SaaS metrics tools). Protective Infrastructure —to protect internal data, systems, and people. Expense reimbursement .

SaaS 76

SaaS Scale Underperforming Technical Team Forecasting 76

OpenView Labs

DECEMBER 7, 2021

Many COOs arrive at the role with extensive backgrounds in finance, HR, and may have even once been CEOs themselves. . Develop policies that promote company culture . The COO has to balance budget and strategy alongside culture and people management. There’s no one clear path to becoming a COO.

Scale 75

Scale Sales Hiring Finance Company Culture 75

SaaStr

OCTOBER 22, 2020

I do want to touch on one final element, though, before the quickfire, and it’s in terms of companies scale, obviously kind of company culture becomes more and more important. How do you think about your company culture at Okta? If you’re in finance, you’re going to work with vendors.

Sales Hiring 166

Sales Hiring Scale Interviewing Technical Review 166