SaaStr

JULY 6, 2022

This SaaStr Classic podcast episode features an interview with Mathilde Collin, the Co-Founder & CEO of Front. Front is a communication hub that helps teams work better with customers. The app connects all communication channels (social media, email, live chat, etc.) And so, the idea for Front was born.

Enterprise 211

Enterprise Sales Hiring Social Media Communication 211

Buffer Resources

JUNE 19, 2023

We need to prioritize, but at the end of the day, content and social are top priorities for our team, so they can't be put aside. I use Otter a lot to record interviews. The social posts experiment Our social media manager, Mitra, shared the results of her experiment of writing social posts with AI.

AI 132

AI Social Media ChatGPT Interviewing 132

Practical Advice on SaaS marketing

FEBRUARY 24, 2011

NPR's Fresh Air host, Terry Gross, recently interviewed Biz Stone, the co-founder of Twitter. Social media allows back & forth and side-to-side For one, social media is interactive. Speak"humanese" Social media communications tend to sound more human, less corporate. Adopt the attitude.

Social Media 100

Social Media SaaS Government Acquisition 100

Stax

MAY 30, 2024

Transportation, shipping, and delivery companies – Companies that deliver their goods to their customers or move inventories from one store to another need FSM to track the movement of their personnel, streamline communication, optimize travel routes, and minimize long-term costs. billion social media users worldwide in 2024.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

Trint

SEPTEMBER 23, 2021

1,000 Dreams is interviewing 1,000 European refugees to help share these stories and amplify the voices of people who aren't afforded a platform. To accomplish such an ambitious goal, they have 40 refugee storytellers who have been refugees themselves, to meet, photograph and interview them, letting them tell their stories.

Interviewing 130

Interviewing Social Media Software Review AI 130

Trint

JULY 29, 2021

A good journalism tool for interviews and first-person reports has traditionally been short-hand writing, an integral skill for budding journalists to master. The Effect of Social Media on Journalism One of the key ways that written journalism has changed in recent years is the introduction of social media.

Technical Review 130

Technical Review Technology Social Media Interviewing 130

Buffer Resources

APRIL 3, 2023

🔓Creators Unlocked Creators Unlocked is a content series that delves into the world of content creators to uncover the stories behind their social media posts. 📱 This interview was already published in our newsletter, so to get your hands on these before anyone else, subscribe here ! How do you create boundaries?

Social Media 96

Social Media ChatGPT Branding Interviewing 96

User Pilot

APRIL 17, 2024

Businesses collect customer insights through data monitoring, surveys , interviews, support interactions , and social media. Sprout Social enhances online presence and audience engagement with scalable social media management tools, including advanced analytics and automation. UXCam’s pricing.

AI Search 103

AI Search Social Media Cross-platform App Design (Application) Systems Review 103

User Pilot

JUNE 12, 2024

Effective communication : As a marketing analyst, you should be able to present your insights. You can take online courses on communication on platforms like Udemy and Coursera to improve your communication skills. This ranges from tools for better attribution to social media marketing tools and product research tools.

Marketing 52

Marketing Data Analysis Market Research Technical Review 52

User Pilot

JANUARY 22, 2024

Craft out simple but compelling messages that clearly communicate your product’s value. It should, thus, be designed to communicate carefully chosen brand values. Deciding on your marketing channels How will you communicate your value to your audience and bring awareness to your brand?

Product Marketing 105

Product Marketing Marketing Social Media Scale 105

Buffer Resources

FEBRUARY 5, 2024

Alexis’ discovery showed the importance of the quality of content as its own thing, as well as the limitations of relying on and optimizing for social platforms alone. Examples of dark social channels Dark social encompasses a variety of communication methods that are not publicly visible or trackable by standard analytics tools.

Social Media 106

Social Media Branding Engagement Strategy 106

User Pilot

JANUARY 8, 2024

Begin by promoting your paid ads on social media platforms and search engines. Create visually appealing and persuasive ad creatives that communicate your value proposition to potential customers. Share detailed and compelling case studies on your social media pages.

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105

Unbounce

NOVEMBER 14, 2021

Use these audience research methods to find your target customer: Customer interviews and surveys Social media monitoring Competitive analysis Google Analytics and site performance reports Audience research tools like Spark Toro and Buzzsumo. Social media. 5 Digital Marketing Tactics for Getting New Customers.

Social Media 131

Social Media Content Marketing Branding Education 131

User Pilot

MARCH 6, 2024

This can include real customer experiences, testimonials, online reviews, success stories, social media comments, and more. Since social proof is essential to establish credibility and allow trust-building, it has become a best practice to add UGC around your website in order to improve conversion rates. SurferSEO’s survey.

Trends 105

Trends Social Media AI Search SaaS 105

User Pilot

JUNE 12, 2024

They employ various digital marketing strategies, including paid advertising, content marketing , social media campaigns, and SEO, to drive traffic and sign-ups. Use Userpilot to conduct surveys , invite users for interviews, and analyze their in-app behavior.

Acquisition 52

Acquisition Artificial Intelligence Social Media Data Analysis 52

Buffer Resources

FEBRUARY 20, 2024

Most marketing advice you hear today revolves around online media: how to make short, quippy social media posts or write great emails and blog posts that attract clients, for example. Undoubtedly, these forms of marketing are valuable and have their place. But something also gets lost when you solely focus on those channels.

Scale 95

Scale Sales Funnel Development Social Media 95

Buffer Resources

OCTOBER 23, 2023

Use storytelling techniques to engage viewers In an interview with Jay Clouse, YouTuber Jenny Hoyos shared how she figured out how to consistently go viral, and her storytelling techniques play a huge role. Interviews : Host industry experts or collaborate with other creators to bring fresh perspectives to your channel.

Social Media 131

Social Media Trends Engagement Branding 131

Totango

OCTOBER 20, 2022

Empathy can be difficult to test for in an interview, but some questions to ask are: How would you go about delivering bad news to a customer? CSMs often serve as the first point of contact between customers and your company and must communicate with other team members. Developing meaningful interview questions.

Sales Hiring 91

Sales Hiring Customer Success Sales Recruiting Technical Review 91

User Pilot

JANUARY 16, 2024

Market and user research : Analyze survey responses , user reviews, and social media comments to gain deeper insights into your users and their motivations, pain points, and desires. Stakeholder management and communication : Use ChatGPT to generate boilerplate emails and presentations for stakeholders.

ChatGPT 105

ChatGPT Management Underperforming Technical Team Technical Review 105

Mucker Capital

APRIL 2, 2024

Your connection and communication with your customers should be ongoing and iterative to drive business growth. Surveys, Interviews, and Focus Groups Gathering direct input from customers through structured questioning or group discussions. Making the communication specific to each user's business or usage case can increase engagement.

Engineering 52

Engineering Systems Review Scale Interviewing 52

User Pilot

MAY 30, 2023

User interviews Website analytics Product analytics , and more. Knowing what each user needs from your product helps you to better position your product in a manner that communicates your value to the user. Finally, social media comments from users give you an unfiltered view of your customers’ thoughts about your brand.

Social Media 98

Social Media Interviewing Underperforming Technical Team Product Marketing 98

User Pilot

JUNE 20, 2023

Popular validation techniques include online surveys , user interviews and focus groups, and fake door tests. Monitoring social media platforms and online communities can also shed light on market trends. Conduct online surveys and user interviews Online surveys are an easy way to collect customer insights at scale.

Underperforming Technical Team 98

Underperforming Technical Team Social Media Scale Interviewing 98

Neil Patel

AUGUST 10, 2021

You can look at what they’ve written, what the blurb is, what social media pages they run, and even do a deep dive into their website. It takes time to build this authority, so the earlier you set up an author website and build out your social media profiles, the better. Engage with readers on social media.

Strategy 143

Strategy Social Media Marketing Technical Review 143

User Pilot

JUNE 26, 2023

Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. Close the feedback loop by communicating the changes to customers through various channels or explain why you decided not to act on their feedback.

Systems Review 98

Systems Review Social Media Technical Review Software Review 98

Buffer Resources

JANUARY 18, 2023

Paid plan starts at $6/month/channel Description : Not to toot our own horn, but Buffer offers multiple features that can actively improve your content creation journey, especially stress-free scheduling to multiple social media platforms. Add Buffer to your content creation toolkit today. Outlining and formatting: Copy.ai

Payment Services 132

Payment Services Payments Payment Methods AI Search 132

User Pilot

OCTOBER 6, 2023

The B2B marketing funnel focuses on creating awareness, building interest, and generating qualified leads through content marketing, search engine optimization, and social media marketing. As a marketer, your job is to deliver value through in-app communication and sales-enablement content to address specific objections.

B2B 105

B2B Development Team Review Software Review Marketing 105

Totango

JANUARY 19, 2022

Communication : CSMs act as liaisons between the customer and others within the organization, therefore, they need to be good communicators who are able to facilitate the flow of accurate information between all key parties. Do Your Homework for the Interview. Three Tips for Landing a Customer Success Manager Job.

Customer Success 103

Customer Success Management Sales Hiring Interviewing 103

Buffer Resources

JUNE 9, 2023

Options were: Content writing, Content marketing, Social media marketing, Video marketing, Video creation, Graphic design, Research, Data analysis, Conducting interviews, Email marketing, Audio editing, Podcast hosting. Max 250 characters) What is a recent trend in marketing or social media that you’re a fan of?

Social Media 86

Social Media AI Interviewing Data Analysis 86

Buffer Resources

SEPTEMBER 11, 2023

What we’re witnessing in today’s tough economy is the inevitable rise of social selling. This trend leverages social media platforms to build connections and establish meaningful relationships with potential business prospects — and when it comes to social selling, LinkedIn is the MVP.

Sales Recruiting 135

Sales Recruiting Sales Hiring Scale Social Media 135

User Pilot

DECEMBER 13, 2023

Interview them to find out what their high-level objectives are and how they measure success. Example of a solid UX strategy From an internal communication tool, Slack has grown into one of the most popular business communication platforms supporting different sectors and use cases.

Strategy 104

Strategy Underperforming Technical Team User Experience SaaS 104

Neil Patel

MARCH 11, 2021

Looking for shared values can narrow your search—meaning less time communicating with brands that may be bad fits—and potentially help you find common ground to negotiate. Examples of incentives you can offer include: Opportunities for collaboration : This includes opportunities to be interviewed or to be part of a special panel.

Social Media 111

Social Media Advertising Branding Strategy 111

User Pilot

MARCH 21, 2024

Now, let’s go over each stage of the customer lifecycle: Awareness stage : Capturing interest and making a memorable first impression through marketing and social media. We explored 10 of them, and they involve: Conducting customer research to understand customer behaviors and needs through surveys, interviews, and testing.

Strategy 105

Strategy Software Review Social Media Engagement 105

User Pilot

NOVEMBER 23, 2023

Soft skills, like communication or leadership , are more general and can be used in different contexts. Robust leadership and communication skills combined with emotional intelligence are vital for PMs to navigate complex organizational landscapes and get stuff done. They enable PMs to apply their hard skills effectively.

Management 105

Management Technical Review SaaS Leadership 105

User Pilot

DECEMBER 12, 2023

Common research techniques include user behavior analysis, surveys, and interviews. Improves communication with different departments UX roadmaps also facilitate communication between different teams involved in product development. They provide a visual guide that clearly communicates the UX team’s goals and initiatives.

User Experience 105

User Experience Customer Lifetime Value Metrics Interviewing 105

User Pilot

JANUARY 15, 2024

Mastering user research methodologies like interviews, surveys , and usability testing so you can understand user needs and behaviors. And more than creating aesthetically pleasing designs, these basics are essential to effectively communicate ideas, solve user problems, and improve usability. Or else, how would you do a good job?

Software Review 103

Software Review Interviewing User Experience Technical Review 103

Neil Patel

AUGUST 25, 2020

From social media to paid search, PPC is a smart way to see quick results. Understanding your expectations makes it easier to communicate what you’re after and ensures everyone’s on the same page. Aside from data, smart agencies partner with leading search and social media platforms. Source: Statistica.

Sales Hiring 133

Sales Hiring Social Media B2C Mobile 133

User Pilot

NOVEMBER 5, 2023

Its aim is to diagnose customer pain points and needs via market and customer research techniques like surveys or interviews. For the marketing team, CVM plays a crucial role in communicating the value of the products or services to the customers. Customer value discovery: interview crib sheet. CVM starts with value discovery.

Management 105

Management Scale Customer Lifetime Value SaaS 105