SaaStr

SEPTEMBER 18, 2020

Immediately told them to hire 50 reps in a different city, in a different city, and they did. The CEO was deferential because that was 10 times what he’d ever raised before, and did all of it. Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR.

Sales Hiring

SaaStr

APRIL 16, 2019

We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. I had my CTO and everyone would be like, “You can’t do this. Our Chief Revenue officer, another one of our senior leadership lives in Scottsdale, Arizona.

CTO Hire

SaaStr

NOVEMBER 11, 2022

But as time went on, we shared lessons, what best practices were in customer success and revenue retention and all these things are, right. Your core models for sales, for marketing spend, for hiring and engineering and product. Audience Member 2: And so the C-60 is the one that gets communicated, the team is like on-.

Outsourcing Services

Sales Hacker

OCTOBER 13, 2020

Instead, there’s one continuous streamlined customer-centric journey, leveraging the next generation of artificial intelligence, Outreach allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time enabling personalization at scale previously unthinkable. Are they hiring?

Marketplace as a Service

The Angel VC

FEBRUARY 29, 2012

Last night I read this question on Quora : In general terms, what is the ideal size and make-up of a team for a pre-revenue SaaS startup? I think the second part of the question is more important. This can be a huge advantage, especially for a bootstrapped startup that can't afford to hire many people.

CTO Hire

Sales Hacker

MARCH 25, 2019

Simmone talks about her experience building Gilt City and Kidpass as a woman of color and how she advises companies to build diversity and inclusion into their hiring practices and sales teams. How to build diversity into your hiring practices. How to Increase Revenue by 19% [36:37]. How to Increase Revenue by 19%.

Sales Hiring

SaaStr

APRIL 9, 2019

Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You’ve got to learn about sales, about marketing and, otherwise, you need to hire a lot of other people around you to help. Eric Yuan: Because, at that time, we really needed a product.

Sales Hiring

SaaStr

NOVEMBER 21, 2019

If I look at where we’ve invested in companies, we’ve done a Series A where there’s no revenue and we’ve done a Series A where there’s mid-single digit recurrent revenue. It’s known that you can probably sell those first couple of contracts. Honestly, this goes back to 360 communication.

New CTO

Intercom, Inc.

OCTOBER 31, 2019

Tim has spent his entire professional career focusing on productivity, from Sybase to TLA-Tencor to Facebook where, over his six-year tenure (2010 – 2016), the amount of revenue per employee doubled to $1.8 Tim: I was hired in 2010, when Facebook was what I like to call a “teenage company”. million apiece. Calendars are broken.

Artificial Intelligence

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. What to do before building a team for your SaaS company You can’t just jump into hiring without some forethought, or you’ll make many mistakes. Before the hiring process, take some time to decide on your current needs and hire as your company grows.

Sales Hiring

OpenView Labs

JULY 2, 2020

After four months of an unprecedented global crisis, SaaS companies are bouncing back while product led growth businesses are trading at almost 2x higher revenue multiples they started with. Now’s the Time to Revisit Your Pricing. Don’t leave revenue on the table, drive growth by optimizing your pricing. Do you agree?

Pricing

Chart Mogul

MARCH 9, 2020

While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. Joel shares that at the time, the Average Revenue per Account (ARPA) was only $18-19.

Payment Solutions

SaaStr

SEPTEMBER 26, 2019

Gaetan Gachet : All right, so usually the way I start this session is I ask the crowd which revenue stage they’re in. So when I joined we’re pretty much pre-revenue. I don’t we can communicate that. So you were the first sales hire. So my first sales hire was beginning of 2015. One and 10?

Scale

User Pilot

AUGUST 17, 2024

Product teams thriving in the AI era focus on revenue growth and not just customer experience, shape product initiatives at the C-level, and leverage AI to boost productivity. Hiring expensive consultants or setting up innovation labs doesn’t fly anymore. World-class product teams contribute to revenue growth, not just add value.

Underperforming Technical Team

ProfitWell

FEBRUARY 4, 2020

In this episode of RevOps and Hops we discuss what revenue operations is, how long it’s actually been around, and why it’s become so relevant today. RevOps is a centralized function that helps recognize and align revenue from sales, marketing, and customer success. You need a RevOps team or manager focused on revenue.

CTO Hire

OPEXEngine

FEBRUARY 13, 2020

The siloed management structure paralleled the key components of Operating Expense, making it easy to report backward-looking Income Statement expenses and recognized revenues, but not cross-functional customer and product lifecycle metrics, critical to managing a SaaS company. Chief Customer Officer or Chief Revenue Officer (CRO).

Part-Time CTO

SaaStr

APRIL 4, 2019

Megan Leuders: And when you were talking to CEOs and CTOs today, what do you believe is the biggest technology challenge that they are facing as a SaaS company? What is their biggest challenge and what should they be focused on, whether they’re a CEO or a CTO, what would you say they should be focused on today?

Cloud

SaaStock

MARCH 29, 2019

That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. Hire Game Changers to Propel Growth. We loved this one in particular, the importance of hiring, which he picked up at a side event Notion Capital ran. Full post. . Full post.

Scale

Valerian Tech

JULY 5, 2023

Integrating property management systems with other systems such as point-of-sale and revenue management systems optimizes efficiency. Moreover, staff-scheduling software and real-time communication tools streamline workforce management and enhance staff productivity.

Payment Services

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. On this episode of Scale by Intercom, we spoke with Farhan to learn more about where the future of customer support is heading, and how understanding customer behavior can help to drive revenue in the future. Janeen Uzzell , COO for Wikimedia Foundation.

VP of Engineering

Andreessen Horowitz

MARCH 20, 2024

In the same way that globalization can be a substitute for automation, social networking is, you know, like letting people access everyone else in the world for entertainment, for fun, for communication, for whatever you want to do. And so almost no other platforms provide this kind of revenue share today. Adam: Yeah.

AI Search

Upscope

JANUARY 5, 2020

Positioning compensates for our over-communicated society by using an oversimplified message to cut through the clutter and get into the mind. It turns out that I primarily communicate on Intercom these days and so send very few emails. Databox is different, and I strongly suggested communicating that difference to the market ASAP. "

Strategy

Outseta

OCTOBER 15, 2018

The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. Buffer was so hot at the time - revenues were growing 150% per year - that the terms they got for their Series A were insanely good. They were doing $4.6M

CTO Hire

OPEXEngine

NOVEMBER 11, 2020

Accurately forecast revenue retention and expansion. Through this work, it can drive new revenue opportunities. A health scoring system helps prioritize customer interactions, so your CS team can be more strategic with their time. Plus, they needed to more accurately forecast revenue retention and expansion. “We

Startup

Chart Mogul

MARCH 9, 2020

While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. Joel shares that at the time, the Average Revenue per Account (ARPA) was only $18-19.

Payment Solutions

Sales Hacker

JANUARY 21, 2020

Today’s sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best. We were part of the office of the CTO.

Payment Methods

OPEXEngine

OCTOBER 31, 2019

When you filter the same group of companies but adding revenue growth over 50%, the median number of Finance execs rises over 70% to 12 in Finance. Excellent communications skills, both written and verbal. SaaS success is increasingly defined by the business model and the balance between revenue growth and profitability.

Finance

Outseta

NOVEMBER 19, 2019

There’s typically direct responsibility for revenue performance, although the marketer’s impact on a business’ bottom line is less cut-and-dry than their counterparts in sales. Full-time Head of Marketing I’ve been hired to lead marketing teams at four companies in a full-time capacity now.

Sales Hiring

Chart Mogul

JULY 1, 2020

Customer discovery interviews help marketers communicate with potential customers. We tend to believe that the technical aspects of our product are the most important differentiator because that’s what our CTO says. It’s harder to identify your buyer persona and the main jobs they hire you to do (JTBD theory).

Interviewing

Chart Mogul

JULY 1, 2020

Customer discovery interviews help marketers communicate with potential customers. We tend to believe that the technical aspects of our product are the most important differentiator because that’s what our CTO says. It’s harder to identify your buyer persona and the main jobs they hire you to do (JTBD theory).

Interviewing

SmartKarrot

OCTOBER 18, 2022

Understand and communicate relevant new products, features, and capabilities that support clients objectives and ensure successful deployment and activation. Serve as senior-level advocate for all customer issues and provide ongoing management to ensure timely resolution. Cross-sell and upsell the products to drive customer growth.

Customer Success

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring

SaaStr

MAY 3, 2021

And importantly, you need to spend more time with your existing customers (vs. But even if you’ve hired the world’s best VP of Sales … you can’t opt out of sales entirely. You still need to spend 15-20% of your time in sales. Hire a VP of Finance or even a CFO Early if You Are Growing Quickly.

Part-Time VPE

SmartKarrot

AUGUST 16, 2022

Quarterly business meetings help build strong foundations and encourage excellent communication between all stakeholders. For example: If a specific niche of companies needs a specific feature, they can honestly communicate that. These annual executive business meetings are a wonderful time to discuss contracts.

Technical Review

SaaStr

MAY 2, 2019

Join Vlad Shmunis, founder, chairman, and CEO of RingCentral as he discusses RingCentral’s journey from a two-person startup to a $7B market cap global enterprise communications company (NYSE:RNG) — the good, the bad, and the ugly. RingCentral is a unified communications as a service space, UCAS. Vlad : Yeah. So what is RingCentral?

Scale

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. In Today’s Episode We Discuss: How Erica made her way into the world of SaaS and came to be Chief Revenue Officer @ New Relic. Welcome to Episode 214!

Scale

SaaStr

DECEMBER 3, 2020

When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? Does it have to be tied to a number related to revenue? We were hired into the same role, same start date, competed head to head. Bret was formerly the CTO at Facebook.

Scale