FastSpring

MAY 30, 2019

We’ve all heard how effective subscriptions can be for growing companies. Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. What is Annual Recurring Revenue? 3600/3 = $1200 ARR.

Finance 87

Finance Payment Features Subscription Payments 87

Stax

MARCH 18, 2025

However, a SaaS company providing global HR and payroll solutions may have a few hundred customers paying a monthly or annual feein other words, making recurring payments over a longer period of time. If customers want to make a switch to another SaaS competitor, it’s easier to do so, affecting the bottom line.

Scale 117

Scale Payment Services Payments SaaS Payments 117

SaaStr

MARCH 28, 2025

” This frustration led to a realization that the cloud (though it wasn’t called that yet) could enable something revolutionary: two entities seeing the same transaction from their own perspective simultaneously. But for us, six quarters is the target because customers are expected to last longer than four years.”

SMB 130

SMB Payments Payment Services SaaS Payments 130

Baremetrics

APRIL 6, 2021

ProfitWell is a cloud-based app that generates real-time financial and subscription metrics for data-driven SaaS enterprises. The recurring revenue growth platform provides users with valuable insights into subscription funnels and one-click analytics for Stripe. But ProfitWell does not benefit all SaaS companies.

SaaS Payments 93

SaaS Payments Payment Services Payments Payment Solutions 93

FastSpring

MAY 30, 2019

We’ve all heard how effective subscriptions can be for growing companies. Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. What is Annual Recurring Revenue? 3600/3 = $1200 ARR.

Payments 75

Payments Finance Payment Features Subscription 75

Baremetrics

AUGUST 23, 2021

It acts as a product launch blueprint for your business, enabling you to reach customers and sell your product more effectively. Leading SaaS and subscription businesses rely on Baremetrics to track the success of product launches, essential business metrics, and more. Take a look at Salesforce Sales Cloud pricing.

Strategy 104

Strategy Scale Payment Features Software Review 104

Practical Advice on SaaS marketing

OCTOBER 8, 2010

By leveraging resources available in the cloud and agile development techniques, it is usually takes much less money and less time to develop a new SaaS application than it took to build a traditional on-premise application. By contrast, product development expenses average only 12% of annual subscription revenues. Credibility matters.

Scale 100

Scale Marketing SaaS Customer Lifetime Value 100

User Pilot

OCTOBER 24, 2023

Usage-based pricing could use tiers, units, volumes, or impact as its basis for subscription cost. Usage-based pricing is a consumption-based pricing model where customers are charged based on how much they use the product. What is usage-based pricing? Better retention rates. Seamless account expansion. Source: Sumo Logic.

Pricing 105

Pricing Payment Solutions SaaS Payments Payments 105

User Pilot

MAY 16, 2023

To evaluate your value metrics and how you use them in your pricing plan, you can track metrics like customer churn , user retention, MRR, or customer lifetime value. To identify your value metrics look at your product use cases. For example, for a cloud storage platform, this is storage space.

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

Baremetrics

AUGUST 18, 2021

Baremetrics is a subscription analytics platform designed for companies offering subscription services or products. It displays all subscription-related indicators such as MRR (Monthly Recurring Revenue), LTV (Customer Lifetime Value), churn rate, and so on. It is a SaaS analytics platform.

Payment Services 90

Payment Services Payments Revenue SaaS Payments 90

Chaotic Flow

SEPTEMBER 17, 2013

The first post in this SaaS growth series introduced the concept of the SaaS growth ceiling, as well as the three fundamental SaaS marketing levers for breaking through it: customer acquisition , customer lifetime value and viral customer network effects. Where are the network effects in this formula? Everywhere!

SaaS 122

SaaS Marketplace as a Service Customer Lifetime Value Acquisition 122

ChurnZero

OCTOBER 5, 2021

This year we joined 5,000 Cloud and SaaS Founders, VC and Execs in the SF Bay Area for three action-packed days of high-quality networking, learning from those who’ve done it, and of course happy hours and plenty of fun. Are your compensation plans setting your business up for longer-term success or subscription contraction?

Customer Success 95

Customer Success Scale Customer Lifetime Value Compensation 95

Incredo

JANUARY 14, 2020

To check whether your funnel works or not, you need to set and track SaaS sales funnel metrics, mostly, lead to customer conversion rate, customer churn rate, customer lifetime value. You need to see which stage isn’t working and in which stage potential or existing customers start leaving you.

Sales Funnel 239

Sales Funnel SaaS Sales Social Media 239

ProfitWell

SEPTEMBER 27, 2019

Over her more than twenty-year career, Amy Konary has become an expert within the SaaS subscription space. She saw the importance of the subscription economy since her time as an industry analyst for IBC, running the practice on SaaS there for 19 years. The modern subscription economy is different than the software industry of old.

Payment Features 61

Payment Features Subscription Business Innovation 61

Blulogix

JANUARY 5, 2024

Key Definitions in Subscription Billing: Demystifying the Jargon By BluLogix Team Welcome to the fourth installment of our comprehensive guide on selecting the right subscription billing platform. Before we go much further, let’s go deep into essential definitions and concepts in the world of subscription billing.

Payment Features 52

Payment Features Subscription Payment Services Payments 52

Totango

APRIL 8, 2020

You can’t stop thinking about the future—that’s where the real value lies. The rise of the customer-centered economy has created an urgency among enterprises to keep customers happy at all costs. It has never been easier for unhappy customers to churn. Customer Success vs Customer Experience.

Customer Success 106

Customer Success Customer Lifetime Value Scale Churn 106

OPEXEngine

MARCH 8, 2022

SaaS firms, in particular, have revenue recognition, subscription billing, and SaaS and GAAP investor reporting needs that require specialized functionality in their financial management systems. Here are 4 reasons why your SaaS business needs a tech stack built for the subscription-based business model. Native general ledger.

Payment Features 52

Payment Features Subscription Startup Scale 52

OpenView Labs

SEPTEMBER 8, 2021

One quarter of these companies started to implement usage-based pricing within the last 12 months, including public companies like New Relic; fast-growing startups like Kong (#68 on the Cloud 100), Cypress , and Trifacta ; and even industry stalwarts like Autodesk (founded in 1982). Finance: Reinvent the traditional SaaS metrics playbook.

Customer Success 97

Customer Success Pricing Scale Compensation 97

Totango

JANUARY 22, 2019

Recurring revenue is the lifeblood of any SaaS enterprise operating within today’s new subscription economy. The digital transformation of business has led to an explosion of demand for SaaS products, but the low barrier to entry and the fluidity it has afforded customers has created immense competitive pressures.

Customer Success 72

Customer Success Customer Lifetime Value SaaS Growth Hacking 72

Baremetrics

AUGUST 30, 2021

The advent of cloud-based SaaS offerings has revolutionized the way of doing business. SaaS companies generate their revenue from the subscription payments that customers pay for using their software. It only measures the income that is guaranteed and excludes all one-time or trial subscriptions.

SaaS Payments 98

SaaS Payments Payment Services Payments Outsourced Development 98

User Pilot

AUGUST 8, 2024

This service can be provided through support, training, consulting, and other value-added services. When implemented correctly, the strategy builds strong customer relationships , boosts customer satisfaction , and increases the customer lifetime value.

Strategy 105

Strategy SaaS Customer Lifetime Value Development 105

User Pilot

JANUARY 31, 2022

Increasing your customer lifetime value and LTV:CAC ratio. Boost customer lifetime value (LTV). When you deliver a steady stream of value-packed notifications, you’ll be able to keep the user’s attention longer and reduce the odds of them churning towards a competitor.

Payment Solutions 98

Payment Solutions SaaS Payments Customer Lifetime Value Payment Methods 98

User Pilot

SEPTEMBER 20, 2023

Optional pricing drives revenue growth and sales volume for companies while reducing risk for customers by offering a more flexible subscription structure that can adapt to their use case. Because the primary product is priced cheaper, the starting point for customer lifetime value will be lower. Lower (base) LTV.

Pricing 105

Pricing Customer Lifetime Value Advertising Strategy 105

Totango

MARCH 26, 2021

At one time, customer lifecycle models took a seller-centric perspective which split the pre-sales phase of the customer’s journey from the post-sales phase. A satisfying post-sales experience sets the stage for subscription renewals and referrals, laying a foundation for additional sales.

Customer Lifetime Value 68

Customer Lifetime Value Social Media Travel Onboarding 68

OPEXEngine

JANUARY 14, 2020

Many factors drive the high-growth of SaaS companies, including higher market adoption of SaaS and the structural advantages of the recurring subscription revenue model – see Why SaaS Companies Grow Faster. The faster the SaaS growth, the larger the ratio of Sales and Marketing expenses to recurring revenue.

SaaS Payments 59

SaaS Payments SaaS Scale Customer Lifetime Value 59

OPEXEngine

JANUARY 11, 2022

Additionally, it is a flexible model that allows customers to buy only what they need (i.e., There are many vendor benefits, too — it is easier to sell and it embodies a customer success solution orientation that drives high customer lifetime value and revenue. CRM, CPQ, SPM, Customer Success, etc.),

Pricing 52

Pricing Payment Solutions Outsourced Development Compensation 52

Blulogix

JANUARY 16, 2024

Subscription Billing Exploring Usage-Based Pricing Usage-based pricing , also known as consumption-based or pay-as-you-go pricing, represents a billing model where customers are charged based on their actual use of a product or service.

Pricing 52

Pricing Scale Telecommunications Customer Lifetime Value 52

ProfitWell

MARCH 23, 2020

Plus, Microsoft’s newest subscription: It’s all about the add-ons. Listen wherever you get podcasts: Your top subscription news. Our friends over at Zuora , the pros in cloud-based technology for subscription businesses, have teamed up with Kia Motors America to create connected car subscriptions.

Customer Lifetime Value 56

Customer Lifetime Value Subscription Payment Features Acquisition 56

User Pilot

JULY 29, 2024

Automated customer service : HubSpot can automate responses to basic troubleshooting concerns and FAQs. Moreover, you can personalize those automated responses based on customer segment. Einstein 1 – Salesforce offers generative and conversational AI to help you develop personalized customer experiences.

Customer Success 105

Customer Success Software Management SaaS 105

User Pilot

JULY 23, 2024

They also give companies insights surrounding essential metrics like conversion rates , customer lifetime value (CTV) , or retention rates. For example, it tracks clicks , impressions, session data, subscriptions, in-app purchases, downloads, etc. Marketo is a staple in many MarTech stack examples.

Technical Review 105

Technical Review Social Media Software Review AI Search 105

Stax

FEBRUARY 21, 2024

For modern Software as a Service (SaaS) companies, the automobile is replaced by primarily digital and cloud-based solutions and software. And because of the digital nature of SaaS businesses and their subscription-based business models, the ability to collect data on how the company is performing is easier and faster than ever.

SaaS Payments 88

SaaS Payments Payments Payment Services Payment Solutions 88

ChurnZero

OCTOBER 12, 2021

VAIRKKO is an online cloud HR and LMS software company that provides innovative and affordable HRIS and Training Management solutions exclusively written for businesses within the small to mid-sized marketplace. They also increased client retention among SMB subscriptions by 2%. Onboarding Hero – VAIRKKO.

Healthcare 98

Healthcare Systems Review Scale Point of Sale 98

User Pilot

OCTOBER 29, 2023

WTP Predicts future customer churn WTP can also help you forecast future customer churn – and possibly prevent it. If you can see the perceived customer value decrease, they may eventually cancel their subscription. Imagine you’re a product manager of a new cloud-based accounting system.

SaaS 105

SaaS Interviewing Pricing Market Research 105

How To Buy Saas

APRIL 29, 2024

Accounting Software as a Service, or Accounting SaaS, is cloud-based software that automates how businesses manage financial and accounting activities. Some other key functionalities of accounting software that businesses generally use are subscription billing, customer lifetime value (LTV) calculations, and automated data input.

SaaS Payments 52

SaaS Payments Payment Services Payments Payment Solutions 52

User Pilot

FEBRUARY 4, 2022

The SaaS sales process encompasses the various stages of selling web-based software solutions either to new customers or existing users. Cloud-hosted and subscription-based solutions are the most common SaaS sales models because they bring in recurring revenue. What is the SaaS sales process?

SaaS Payments 98

SaaS Payments Scale Payment Services Payment Solutions 98

User Pilot

JULY 22, 2023

The four most notable benefits of the land and expand strategy are: Increased customer lifetime value (LTV) Higher customer retention rates Lower customer churn rates Stronger customer relationships Land and expand strategy checklist There are a few things you’ll need to have in place before you launch a land and expand strategy.

Strategy 95

Strategy Sales Recruiting Customer Success Acquisition 95

ProfitWell

MAY 18, 2020

Why it's never been easier to sell subscription. The beauty subscription box startup Birchbox launched in September 2010 as the unemployment rate peaked at 10 percent. Twilio , cloud communications platform, also found success after launching in the midst of a financial crisis. PaaS: Pasta as a service. In an article by Inc.

Data 52

Data Sales Hiring Customer Lifetime Value Subscription 52