Remove chat-api
article thumbnail

The AI API : The Twilio Moment for Machine Learning

Tom Tunguz

Building a chatbot for some collection of customer support articles or blog posts is straightforward : Gather your documents Save them in a vector database Upload the vector database Start chatting away by hitting the API The time to utility is measured in minutes.

article thumbnail

Great Support Really Can Make Up For a Lot of Things

SaaStr

Started with DocuSign, finding a few things not that intuitive, but just had an amazing support chat experience. Right now, without shipping another feature, you can: Do live chat, for rea l. Provide incredible API support. No API is that easy to work with. Literally not even close. To make customers happier.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Context.ai - Unlocking Insight into LLM-Based Applications

Tom Tunguz

When we met Henry & Alex, the co-founders of Context, we met a team who had worked on some of the largest products globally, including managing conversations & safety on YouTube & working on some of Google’s most significant APIs. We’re thrilled to co-lead Context.ai’s ’s seed with Google Ventures.

article thumbnail

Casey Renner’s SaaStr Walks with CEO of Algolia, CMO of Synk, and VPM of Vanta

SaaStr

VC in Algolia back in 2014, and it’s now a $2B+ search API giant. Casey did a deep dive on the future of APIs and more here: 2. A great chat with a veteran SaaS CMO on how to scale marketing and more: 3. I was lucky enough to be the first U.S. Jeff Yoshimura, CMO at Synk.

Scaling 249
article thumbnail

The Chat GPT Growth Story: How AI is Changing the Way We Work with OpenAI’s Head of Sales, Aliisa Rosenthal

SaaStr

Using this token model, they came up with the Committed Consumption model — all the hyperscalers and API companies use it. At this point, ChatGPT was a consumer app and an API, which is how software companies and Enterprises could build tools on top of the models. Companies started building real products on OpenAI’s API.

ChatGPT 236
article thumbnail

7 Best Interakt Alternatives To Improve Engagements and Conversions Through WhatsApp

How To Buy Saas

While there are several top WhatsApp marketing API providers , Interakt happens to be one of the best. Interakt is an affordable and user-friendly WhatsApp API provider that offers top-notch marketing services. Offers auto chat routing to the most capable agents and hence saves time and effort required for manual sorting.

article thumbnail

Your Customer Success Team Probably Really Are Just Gap Fillers

SaaStr

A chat bot isn’t going to solve my onboarding challenges. An overloaded support rep isn’t going to help me work through an API, or understand a complicated integration. But then they are off to the next deal. They aren’t going to work on deployment. And support is overwhelmed, and over over-automated. They don’t have time.