Remove category
article thumbnail

Growing The Customer Success Category: Totango’s $100M Funding

Totango

When we founded Totango, the customer success category did not exist – we had to invent it. All businesses, whether a small startup or a large global enterprise, are governed by the same high standards of customer expectation: “Show me value, fast, all the time, or else I’m moving on…”.

article thumbnail

How to Accelerate Production Deployment and Embed Trustworthy AI into Commercial Solutions with IBM Embeddable AI Leader George Kreitler

SaaStr

With long-term success comes some approach towards governance, which includes data and AI governance. That end-to-end model lifecycle needs to be done in a governed and transparent way, so you have a full line of sight to explain the ability of models to come to the decisions they make.

AI 215
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Software Spending Growth Will Accelerate by 40% in 2023, But it Doesn't Feel that Way

Tom Tunguz

Devices will be the only category to decline. CDW has a significant government & education business. SMB revenues decreased 13% Education declined 9% with a 68% drop in hardware sales Government grew 13.5% Why doesn’t it feel that way?

Software 283
article thumbnail

The Web3 Marketing Stack: The Next Big Wave in Crypto

Tom Tunguz

The behavioral patterns in web3 differ driven by anonymity, communication patterns on discord and telegram, and the consequences of using tokens as user acquisition, as governance votes, and currency. NFTs, governed by smart contracts, reward users for engaging with ads with token drops or other on-chain benefits.

Marketing 350
article thumbnail

The Startup Sectors Most Impacted by the Coronavirus

Tom Tunguz

If we tally the reductions by category, travel, retail, fitness, real estate, transportation, and recruiting constitute the top 6 categories. Aside from recruiting, these are all consumer discretionary spend categories. In consumer discretionary categories, changes in spending appear immediately at the till.

article thumbnail

The Implications of Increased Regulatory Scrutiny for Startup Acquisitions

Tom Tunguz

We’re entering a period wherein governments regulate large technology businesses more actively. Depositions, document collection, strategy meetings flood executive calendars - not for one government but for the US, the EU, the UK, & Australia - all core markets for software businesses - each of which can block the merger.

article thumbnail

BetterCloud Is Named a Leader Across Six Product Categories in G2’s Winter 2022 Grid Reports

BetterCloud

Today, G2 released its Winter 2022 grid reports—and we’re back to announce that BetterCloud was named a Leader in six product categories and 14 grids covering mid-market and enterprise use cases. For the second quarter in a row, BetterCloud had the highest scores in G2’s SaaS Operations Management Software category.