SmartKarrot

DECEMBER 16, 2021

Did you know that the more a company invests in CX, the more cost-optimized that particular account becomes? A seminal report by Harvard Business Review found that positive customer experiences can slash your cost-to-serve by a third4. Setting up a CX organization.

Technical Review 11

Technical Review Technology Cost optimization & reporting Customer Lifetime Value 11

CloudGeometry

APRIL 25, 2022

7 Cloud Cost Optimization Resource leverage (in the form of reusable software) is at the heart of the SaaS model. FinOps is a new discipline that defines best practices for closing gaps between feature implementation and the cost of services. They build on each other. Enterprise customers understand perfection is unattainable.

Enterprise readiness 130

Enterprise readiness Enterprise Technical Review Software Review 130

Intercom, Inc.

APRIL 28, 2021

As a result of our reactive strategy, we are gifted with a backlog of cost optimization opportunities. Centralize governance. This team can take on the everyday management of your infrastructure costs, for example: Developing a savings plan policy for your top-tier infrastructure. Prioritize by impact. No surprises.

Management 211

Management Government Cost optimization & reporting Engineering 211