SaaStr

DECEMBER 11, 2020

But, with up to 1 million ISVs crowding the $528 billion cloud services market by 2027 , vying for the most strategic route to meet your customers’ demand depends entirely on how well an ISV navigates the ins and outs of channel sales. A delicate balance for the Modern ISV. By doing so effectively, you can unlock a path to scaling profits.

Scale 290

Scale Scaling Marketplace as a Service Cloud 290

FastSpring

JANUARY 23, 2025

If you own a SaaS or other digital product business such as a Slack plugin, Chrome extension, online publishing business, mobile app, or even a blog and youre looking to exit, you may have a lot of questions about how best to go about it. How selling an investment business is very different from getting VC funding.

Scale 120

Scale Entrepreneurship Scaling Underperforming Technical Team 120

SaaStr

MAY 25, 2022

How do you make your fledgling business seen and heard in a competitive business marketplace? Despite their primarily sloppy execution, some of the world’s largest and most admired businesses share one thing in common: they were all built using the right business economic model. The sword and the shield.

Scale 303

Scale Marketplace as a Service Advertising Business Model 303

SaaStr

JULY 13, 2022

These processes might include listening to employees, getting external feedback, or reviewing your metrics regularly. . Only go-getters survive in the SaaS marketplace. The establishment of the enablement function is vital in scaling a business. Or the revenue their business will generate by month-end.

Scale 279

Scale Sales Hiring Revenue Marketplace as a Service 279

Neil Patel

OCTOBER 11, 2021

Whether you’re a product or service-based business, it’s never too early to start planning your holiday promotions. After all, the holidays are a key time for you to boost your revenue and grow your business before the year’s out, so it’s crucial you take advantage of the opportunity. Partner With Other Businesses.

Marketplace as a Service 131

Marketplace as a Service Social Media Business Underperforming Technical Team 131

SaaStr

NOVEMBER 25, 2022

They demonstrate spectacular growth and expansion while revolutionizing and disrupting industries with new business models. How Atlassian does business . The Atlassian business model is unique. The main driver behind this success is that from day one, Atlassian took a product-led self-service approach to enterprise software.

Scale 260

Scale Scaling Marketplace as a Service Entrepreneurship 260

Neil Patel

MAY 20, 2021

Seventeen percent of Facebook users say following brands or businesses is their main reason for using the app, and 78 percent of Americans say they’ve discovered products on Facebook. Facebook offers businesses new ways to connect with their audience, promote and sell products, and improve online visibility for their brand.

Business 145

Business Social Media Marketplace as a Service Advertising 145

SaaStock

FEBRUARY 14, 2019

Afterward, Patrick founded several businesses in diverse sectors, including tech, healthcare, and finance. Its focus is on businesses in Big Data, mobile, and SaaS. He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Intercom, Inc.

JUNE 8, 2021

It was seen as a necessary part of a business, but not something that drove revenue or influenced customers’ buying decisions. Another survey reveals that 84% of businesses report an uplift in revenue as one of the primary benefits of improving their customer experience. That time is over. Conversational support is the new normal.

Technical Review 223

Technical Review Underperforming Technical Team Customer Support Marketplace as a Service 223

OPEXEngine

MAY 18, 2021

In this blog, we are looking at the business metrics that can be measured quantitatively and providing a few insights on how investors analyze them. We’ve talked to dozens of our SaaS customers, as well as investors to learn more about what is happening with these key metrics. Growth Stage – Scaling the Business, and .

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

SaaStr

MARCH 17, 2020

Pendo for Startups” gives companies access to the product usage data that today’s investors consider alongside business metrics as they vet deals, as well as sentiment and guidance tools to improve product usage and adoption. Learn how Pendo can help companies go from startup to scale-up here. CustomerSuccessBox. ProfitWell.

Sales Hiring 225

Sales Hiring Scale Payment Features Marketplace as a Service 225

Clouded Judgement

JANUARY 26, 2024

Net new ARR is something I track very closely for all of the private companies I work with, and it’s also an important metric to look at in public companies. For the first time in a decade, IT services will become bigger than communication services in 2024. … And with regard to Gen AI, the momentum is outstanding.

Cloud 170

Cloud Marketplace as a Service AI Subscription 170

Point Nine Land

APRIL 9, 2021

What does it take to raise capital, in B2B marketplaces, in 2021? Over the last few years, we’ve published a number of SaaS funding napkins as well as marketplace napkins. This year, we’re shaking things up with our first ever B2B marketplace napkin! What does it take to raise capital, in B2B marketplaces, in 2021?

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Baremetrics

AUGUST 6, 2021

A bookkeeper is responsible for keeping accurate and up-to-date information on the financial health of your business. Bookkeeping: What not to do SaaS metrics with Baremetrics Key Bookkeeping Terminology The importance of bookkeeping for your small business Putting your bookkeeping data to work. Table of Contents.

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Business 105

Hitenism

DECEMBER 26, 2016

That’s because the people who are working in the SaaS industry or investing in these businesses are sharing much more of the details about all aspects of growing and scaling a SaaS business. Technical knowledge about SaaS businesses is widely available for free. SaaS is more crowded than ever, but you can still grow fast.

Scale 152

Scale SaaS Marketplace as a Service SMB 152

Tom Tunguz

JANUARY 14, 2016

To sustain these growth rates, startups like these require lots of cash because of the customer acquisition payback period, and the more tenuous ones need capital to prove the business model actually works at scale. That’s a massive amount of capital even if after a year, all the users start generating cash for the business.

Startup 100

Startup Metrics Transportation Marketplace as a Service 100

Intercom, Inc.

MAY 10, 2018

First zero in on a strategy for achieving your desired outcome , and then pick high quality metrics to validate your tests. Figuring out how to grow your business – how you acquire new customers, how you retain them, and how you engage them – is such an important topic for entrepreneurs. Adam Risman: Andrew, welcome to Inside Intercom.

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

User Pilot

JULY 9, 2024

TL;DR Customer experience management software is a tool or suite of tools designed to help businesses manage, track, and optimize customer experiences. Follow these steps to choose the right customer experience management tools for your business: Identify your needs. Start tracking your key metrics code-free today!

Software Review 103

Software Review Software Management Business 103

SaaStr

JULY 22, 2019

New Relic, provider of real-time insights for software-driven businesses has this formula figured out. And that allows our customers to build better software, much more perfect software, to have better relationships, and to also build better businesses. When we started out, we built the company purely as a SaaS company.

Scale 231

Scale Scaling Sales Hiring Underperforming Technical Team 231

Andreessen Horowitz

SEPTEMBER 19, 2023

We pulled from my prior marketplaces experience and dove into their business quickly to develop a point-of-view on the opportunity. to build digital grocery businesses in the U.S. Beyond the metrics, co-founder and CEO Apoorva Mehta had great founder/product fit. Grocery is the largest retail category in the U.S.,

Marketplace as a Service 140

Marketplace as a Service Underperforming Technical Team Scale Construction 140

Neil Patel

JUNE 22, 2021

Facebook marketing is a catch-all term for the different ways you can market your business on Facebook. It includes: Facebook Ads Business Pages Facebook Marketplace Facebook Groups. Firstly, over 90 million businesses are already on Facebook. Join the Facebook Marketplace. What Is Facebook Marketing?

Social Media 145

Social Media Marketing Marketplace as a Service Advertising 145

Neil Patel

AUGUST 5, 2021

For fitness service providers, this means one thing: you need an effective marketing strategy to stand out in this fast-growing, high-stakes marketplace. Typically, you’re marketing fitness goods and services directly to individuals, rather than businesses. 4 Unique Attributes of Fitness Advertising. Try Video Marketing.

Advertising 143

Advertising Strategy Social Media Marketplace as a Service 143

Neil Patel

DECEMBER 17, 2020

There’s a constant war between growing a business and keeping an operation lean, mean, and agile. It’s actually quite simple: business process management (BPM) software. If optimizing your business processes sounds like a good idea, this post will tell you everything you need to know about how to find the perfect BPM software for you.

Payments 139

Payments Payment Solutions Software Review Payment Services 139

User Pilot

AUGUST 18, 2024

They help small businesses and enterprises alike perform sophisticated tasks in just a few clicks, making it easier to drive product growth. Then read on to discover the top 20 cloud-based apps that will help streamline different parts of your business. You can also create custom dashboards using metrics of your choice.

Scale 104

Scale Scaling Software Review Social Media 104

Neil Patel

NOVEMBER 9, 2020

Sometimes it can take as long as seven years before you can sell your business and hop on the next idea. Plus, the price tag on those more established businesses often run into the billions. Micro startup acquisitions are a move away from buying businesses with established products or even proven revenue streams. Micro Acquire.

Technical Review 145

Technical Review Payment Methods Acquisition Startup 145

User Pilot

OCTOBER 26, 2021

Is the "North Star Metric" just another bit of SaaS jargon somebody has coined to rename something everybody already knows about? What other SaaS companies use the North Star Metric and how can you find yours? In this article, I'll go over what the North Star is, why this metric matters, and how to find yours.

B2C 98

B2C Metrics B2B Retention 98

Natalia Luneva

APRIL 24, 2025

For businesses, this means they can use payment systems without starting from scratch. PayFac as a Service lets companies add payment processing to their platforms. Traditional payment models make businesses rely on third-party providers. PFaaS providers handle PCI DSS compliance, freeing businesses to focus on core operations.

Merchant Services 40

Merchant Services PayFac as a Service Payment Services Marketplace as a Service 40

FastSpring

JANUARY 8, 2019

But when it comes to digital businesses where all transactions and fulfillment take place online, there’s a whole new set of terms you need to know in order to keep up. But don’t worry, we’ve created an ecommerce glossary that includes all the terms and concepts you need to know to have a successful digital business. Affiliate links.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

Intercom, Inc.

NOVEMBER 30, 2021

Customer support is more business-critical than ever. Powered by a modern business messenger , it scales your ability to answer more questions from more customers without increasing headcount, budget, or hours logged. It can also shift the outdated business perception of your support team from a “cost center” to a core value driver.

Technical Review 250

Technical Review Customer Support Payment Methods Payment Solutions 250

SaaStr

JULY 11, 2019

It may seem like a simple decision, but there is a lot of complexity in a two-sided marketplace where people are expecting to get paid. The marketplace was doing well. Back in those days, I was really inspired by the eBay model of a marketplace where it was a bidding auction approach. We looked at the numbers. It was healthy.

Scale 147

Scale Marketplace as a Service Sales Recruiting Scaling 147

Baremetrics

SEPTEMBER 16, 2021

You need to build a long-term relationship with the client and do it with the maximum benefit to the business. What LTV Metrics Show Why You Need to Measure LTV How You Can Measure LTV 6 Ways to Increase LTV for Online Stores 1. What LTV Metrics Show How do you know how much you earn per customer? Table of Contents.

Business 97

Business Social Media Marketplace as a Service Mobile 97

SaaStr

NOVEMBER 7, 2019

Romain Huet : See how you can turn like a SaaS business, or a core product you have and make it a very successful developer platform. If you think about it that way, then I think it simplifies a bit the equation, and you can think of how does that apply to your business? We didn’t come from the even business.

Payments 165

Payments Merchant Services Payment Solutions Payment Services 165

Intercom, Inc.

NOVEMBER 14, 2019

Kayti argues, “Even in self-service models, there’s a relationship that they’re feeling with your product.” Your connection to your users is the gasoline that fuels the engine of your business. Most sales reps will naturally prioritize the customer who wants to grow their business. Kayti’s answer for that tension?

VP of Engineering 109

VP of Engineering Customer Success Churn Scale 109

Stax

APRIL 3, 2025

Like most business owners, your instincts tell you to hop on the bandwagon and launch an online store for your business. From different types of online payment gateways and key features to look for, to tips to help you choose the right payment solution for your business and implement it. This is expected to grow to 22.6%

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Customer service as a model for growth.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

SaaStr

NOVEMBER 6, 2019

According to Harvard Business Review , companies that were instrumental in creating their categories accounted for 53 percent of incremental revenue growth and 74 percent of incremental market capitalization growth. But make no mistake — successfully creating a category is extremely hard. . Not Everyone Will Get It Right Away.

Scale 131

Scale Sales Recruiting Marketplace as a Service Forecasting 131

FastSpring

JULY 14, 2020

Once affiliates join your program, it is important to learn what suspicious activity looks like and keep an eye out for metrics that are questionable. Want to learn more about growing your business with the support of a full-service ecommerce partner and an affiliate program? Monitor Activity.

Payment Methods 148

Payment Methods Sales Recruiting Payment Services Marketplace as a Service 148