Scytale

DECEMBER 13, 2023

CISOs face a challenging landscape with emerging technologies, security and privacy compliance, and an increasing number of cyberattacks targeting businesses. Key skills: ISMS, Business Process alignment, Enterprise Risk Management, Internal Audit and ISO 27001 certification.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. This can be a useful option for startups or small businesses that may not have the resources to hire a full-time CTO or may not need one on a permanent basis.

Fractional CTO 52

Fractional CTO CTO Hire Part-Time CTO CTO 52

Valerian Tech

JULY 27, 2023

Introduction In today's fast-paced and dynamic business environment, organizations are increasingly turning to agile methodologies to enhance their software development and project management processes. They originated in the software development industry but have since expanded to various domains.

Scale 52

Scale Software Development Software Review Technical Review 52

Valuize Consulting

JUNE 9, 2022

If you’re a CCO or CRO at a B2B technology company, ask yourself these 3 critical questions: Is your existing Customer Success management team struggling to keep up with your customer’s needs and your business goals? The Business Impact Of Senior Customer Success Operations Leadership. They Drive Economic Growth.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

Sales Enablement, SaaS and Growth

MARCH 23, 2020

One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. It has a compounding effect - the more good decisions a business makes, the better the results will be. He is famed for saying, “In business I look for economic castles protected by unbreachable moats.”

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

SaaStr

JANUARY 15, 2021

At his core, Jeff Lawson is a software developer first, and the CEO of Twilio second. He gets what goes on in a developer’s brain and the detailed process of building software, but he understands that businesses are motivated to move quickly. In turn, developers need to adapt.

Sales Recruiting 164

Sales Recruiting Development Software Review Management 164

Andreessen Horowitz

APRIL 30, 2024

I started just with regular software development, doing software of different kinds. And so when Amazon called me and they’re like, “Hey you want to come with us and do you want to actually start the mobile services, backend business within AWS?” And then I started selling.

Development 88

Development Technical Review AI AWS 88

User Pilot

JULY 17, 2023

TL;DR A product team structure describes how the business organizes experts from different roles and functions to deliver successful products. A product team structure is how a business organizes the product team to best support software development. However, it’s a business-oriented role with much greater scope.

SaaS 80

SaaS Scale Leadership Customer Lifetime Value 80

SaaStr

APRIL 27, 2022

It’s a process that demands more than a game-changing product, as it takes having the right talent on your team and a consistent vision that drives all aspects of your business. When I was learning about the software development kit (SDK) concept, I realized that I could integrate CRM software into a mobile app.

Outsourced Development 235

Outsourced Development Mobile Pricing Software Development 235

User Pilot

AUGUST 23, 2023

This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. Business skills: Business analysis and business acumen. You need to meet the project criteria and exhibit leadership, organization, and collaboration skills.

Technical Advisors 78

Technical Advisors Data Analysis Technical Review Software Review 78

Totango

JANUARY 22, 2018

Our world-class speaker lineup for 2018 Customer Success Summit will share the impressive business results that customer success best practices should deliver. The easy-to-use recruiting application helps small to medium businesses with their hiring needs. Krista Glantschnig. VP, Global Head Digital Customer Engagement.

Customer Success 76

Customer Success Sales Recruiting Sales Hiring Scale 76

Valuize Consulting

SEPTEMBER 8, 2022

Strategic Leadership For Smooth Scaling. In order to properly build what will become the circulatory system of your recurring revenue business, you need breadth of knowledge and skills. Business Strategy. Remember: there’s a lot to do on the CS Operations side and having strong business strategy acumen is fundamental.

Customer Success 52

Customer Success Scale Entrepreneurship Leadership 52

Intercom, Inc.

FEBRUARY 26, 2018

In simple terms, in order for a company to succeed they must have a good business idea and be able to consistently execute and evolve that idea better than anyone else. are making it easier and faster for software developers to develop complex software applications atop this infrastructure.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

Totango

JANUARY 22, 2018

Our world-class speaker lineup for 2018 Customer Success Summit will share the impressive business results that customer success best practices should deliver. The easy-to-use recruiting application helps small to medium businesses with their hiring needs. Krista Glantschnig. VP, Global Head Digital Customer Engagement.

Customer Success 48

Customer Success Sales Recruiting Sales Hiring Scale 48

Intercom, Inc.

AUGUST 15, 2019

Jeff is the author of Lean UX (which teaches how to rapidly experiment with design ideas) and the co-owner of Sense & Respond Press , a publisher of short, actionable books for busy leaders. Dee: What kind of challenges are you seeing product and design teams come up against as that business starts to grow? Short on time?

Underperforming Technical Team 179

Underperforming Technical Team Scale Innovation Startup 179

Intercom, Inc.

MARCH 11, 2021

Working with both individuals and businesses, the team at Later needs to implement tactics from B2C and B2B to ensure they’re always providing the best experience for their users. Businesses are quick to invest resources in acquiring more and more new customers, but that’s not necessarily the best approach.

B2C 118

B2C B2B Scale Strategy 118

Sales Hacker

OCTOBER 5, 2018

When sales onboarding is ineffective, the costs are high – not only for the sales department but for the entire organization: Underprepared sales reps can damage your business reputation and may not sell to buyers the way they like to be sold to. Taking a Page from Agile Software Development. Agile Onboarding Best Practices.

Onboarding 81

Onboarding Sales Hiring Underperforming Technical Team Sales 81

OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. I saw this as a client partner and then regional managing director at an eBusiness firm that scaled from 0 to 2,000 people in three years, organically.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

SaaStr

MAY 24, 2019

235: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. Why SaaS is your business model, not your mission. In Dec 2008, Vista Equity Partners acquired a majority stake in Wrike for a deal reportedly valuing the company at $800m.

Sales Hiring 145

Sales Hiring Scale SMB Sales Recruiting 145

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams. How are we going to do this?

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

Intercom, Inc.

JULY 18, 2019

When launching a developer program for your product, you absolutely must have clear objectives and executive buy-in. A developer program is a long-term investment that you’re betting your business on. New Relic believes that every developer is created equal. We talk about every company being a software company.

Outsourced Development 110

Outsourced Development Development Innovation DevOps as a Service 110

Kellblog

JANUARY 30, 2021

2020 was the kind of year that would make anyone in the predictions business more than a little gun shy. Leadership matters. Live three-day quarterly business reviews (QBRs)? Business dinners? It’s as if we forget the lessons of the beer game developed by MIT. We do this for fun anyway, not the score.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

Valuize Consulting

JULY 15, 2021

Product Owners are at the center of software development in leading agile software companies. At their core, they are responsible for maximizing the value of product releases but their responsibilities can have them acting as a business strategist, product designer, customer liaison, and project manager, all rolled into one.

Technology 52

Technology Customer Success Interviewing Scale 52

Valuize Consulting

JUNE 10, 2020

C ustomer success processes in B2B software businesses today are often inefficient, siloed and lacking scalability. Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics.

Customer Success 40

Customer Success Engineering Scale Technical Review 40

Audacix

JULY 18, 2022

DevOps is really a set of ideas and practices that emphasise a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably. DevOps best practices that will help you to run your software development projects smoothly. The same goes for IT challenges.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

CloudGeometry

APRIL 13, 2023

Why can’t we escape hands-on cloud operations work to unlock software development nirvana (aka frictionless, faster development and deployment processes)? Put another way: you could make your software stack serve both specific business needs and general-purpose platform tooling. But it’s not a no-brainer.

DevOps as a Service 130

DevOps as a Service Outsourcing Services Outsourced Development Cloud 130

TriTuns

NOVEMBER 13, 2018

Slowly, we are seeing a shift where CS teams are focusing on understanding the customers business objectives and desired outcomes. The current thinking is that by focusing on business outcomes, you can better demonstrate the value that the customer is achieving from the vendors product. From technology focus to customer outcomes focus.

Customer Success 49

Customer Success Technical Review Scale Software Review 49

User Pilot

JANUARY 14, 2024

They earn more than developers, astronauts, and even attorneys, but less than surgeons. A degree in business, marketing, computer science, engineering, and data science can give you the foundation for a typical career path in product management. They also manage the product launch and track product performance throughout its lifecycle.

VP of Engineering 94

VP of Engineering Management Underperforming Technical Team Compensation 94

SaaStr

AUGUST 22, 2019

Because especially in a SaaS business, leveraging the launch moment to grow and drive adoption and engagement is critical. If you step back and think about it, in a SaaS business, what you’re really trying to do is drive awareness, drive adoption, and drive recurring engagement to keep and grow that revenue stream.

Scale 121

Scale Engagement Scaling Development 121

Teamgate

NOVEMBER 21, 2018

enko is a vastly experienced professional with over 20 years marketing, sales, and business development practice in leading IT and Telco companies, such as; Microsoft; Nokia; and Lattelecom, transforming business in 24 countries of Central and Eastern Europe. Can you share with us your hacks on how to manage stress?

Scale 68

Scale Interviewing Technical Review B2B 68

How SaaS Works

OCTOBER 7, 2019

Introduction The software-as-a-service business model appeals to companies of all sizes from tiny startups to massive Fortune 500 companies. Those improvements are one of the big reasons why a user keeps paying every month to access your software product. Why is SaaS such an attractive business model?

SaaS Payments 40

SaaS Payments Scale Payment Solutions SaaS 40

SmartKarrot

MARCH 18, 2021

Paul Area, US Organization: Sportsdigita As a Director of Customer Success, you will elevate the customer experience by being the subject matter expert and sharing best practices and key success factors as well as understanding the client’s business objectives, strategy and pain points.

Customer Success 10

Customer Success Sales Recruiting Technical Review Software Review 10

SmartKarrot

APRIL 27, 2021

Build a trusted advisor relationship with each assigned customer to ensure goals are aligned from a business strategy perspective, identify business outcomes, and customer success metrics are defined. Work to identify and/or develop opportunities for account growth and product adoption. Project Manage using an Agile approach.

Technical Advisors 10

Technical Advisors Customer Success Outsourced Development Customer Lifetime Value 10

TriTuns

NOVEMBER 13, 2018

Slowly, we are seeing a shift where CS teams are focusing on understanding the customers business objectives and desired outcomes. The current thinking is that by focusing on business outcomes, you can better demonstrate the value that the customer is achieving from the vendors product. From technology focus to customer outcomes focus.

Customer Success 40

Customer Success Scale Technical Review Software Review 40

SaaStr

JUNE 14, 2023

He brought that approach into building his business, and it didn’t work. They went to India for a few months to develop a prototype and realized this was where the market was. Finally, he understood what was needed to scale a business. Dines’ biggest transformation was in how he thought about building products.

Scale 211

Scale Artificial Intelligence Technical Review Software Review 211

SaaStr

OCTOBER 31, 2019

What I’m going to do is talk a little bit about what we’ve seen over the course of the last year and then also talk about some metrics we track or we encourage our founders to track as they’re building their businesses, and then, lastly, try to go through a few predictions for the next couple of years.

Cloud 100

Cloud Scale AWS Machine Learning 100

SmartKarrot

JUNE 14, 2021

Apply here: [link] Role: Senior Customer Success Manager Location: London, England, United Kingdom Organization: Brightcove As a Senior Customer Success Manager, you will drive retention and growth among customer base by understanding their business needs and helping them succeed.

Customer Success 10

Customer Success Sales Recruiting Outsourced Development Finance 10