Sales Hacker

MARCH 30, 2021

Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. And finally, we just turned SalesHacker.com into a community. I did a couple of startups from there, in the CRM ecosystem, then got into TOA, which was field service in the cloud.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

OpenView Labs

DECEMBER 16, 2019

An increase in competitiveness in the marketplace means candidates have more choices than ever. They want a product/service that’s doing something powerful. That’s why building your brand within the marketplace will be the key to cutting through the competitiveness. Marketing and candidate experience will be table stakes.

Sales Recruiting 53

Sales Recruiting Sales Hiring Scale Trends 53

Neil Patel

OCTOBER 24, 2020

While looking through your business objectives, you suddenly feel your organization needs to shake things up a bit. In a nutshell, they can give you expert opinions, analysis, and recommendations that can help ensure a more objective-based approach to grow your business and maximize sales – all at the same time. So what do you do?

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

Sales Hacker

FEBRUARY 12, 2021

As businesses grow, their software requirements grow as well. At this point, a business needs to look for an enterprise solution that can support its growth. At this point, a business needs to look for an enterprise solution that can support its growth. As businesses grow and adapt, software shouldn’t hold them back.

Payment Solutions 84

Payment Solutions Enterprise Scale Payments 84

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Kaitlin: It makes a ton of sense.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

SmartKarrot

AUGUST 29, 2022

Role: Senior Customer Success Manager Location: Boston, MA, US Organization: LeanIX As a Senior Customer Success Manager, you will be responsible for the retention of customer accounts by ensuring continuous communication and relentless support and guidance. Ensure a successful and robust onboarding experience for all new customers.

Customer Success 19

Customer Success Sales Hiring Marketplace as a Service Government 19

Sales Hacker

APRIL 26, 2022

Kathleen is SVP of Marketing at Tradeswell , where she’s on a mission to empower a new generation of digital-first marketplace brands. If you missed episode 205, check it out here: Changing How You Communicate with Buyers with Shruti Kapoor. powered by Sounder. What You’ll Learn. The last is Pavilion.

Revenue 80

Revenue Sales Hiring Marketing Marketplace as a Service 80

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. My co-founder and I were running a design agency and we noticed a persistent problem in communicating ideas to remote clients. We also think about community and consultants and professional services as an ecosystem around our product.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

SmartKarrot

OCTOBER 21, 2021

Work collaboratively with Sales leadership to ensure a consistent handoff experience to the Account Management team through CSQL’s. Collaborate with Account Managers to review the status of opportunities, existing business and expansion opportunities. Consult with instructors on implementation and curriculum design.

Customer Success 19

Customer Success Marketplace as a Service Technical Review Systems Review 19

SaaStr

AUGUST 16, 2019

How did Justin communicate the situation to his bosses? What does Justin advise others in communicating burnout to their superiors? * What actions and communications must they adopt to ensure that this feeling of culture over performance is accepted by the team? What is the right way to approach them to discuss the situation?

Scale 137

Scale Underperforming Technical Team Sales Hiring Interviewing 137

Sales Hacker

MARCH 18, 2019

How to Succeed in Business with Really Trying [31:14]. Chorus records, transcribes, and analyzes business conversations in real time to coach reps on how to be become top performers. Outreach supports sales reps by enabling them to humanize communication at scale and by automating the manual work. Show Introduction [00:09].

VP of Engineering 69

VP of Engineering Sales Hiring Scale Technical Review 69

Intercom, Inc.

AUGUST 22, 2019

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace. And content design definitely spends time focusing on those words, on that service.

User Experience 209

User Experience Strategy Engineering Communication 209

SaaStr

JANUARY 28, 2020

Our monthly self-service churn went from like 3% to like 9%, right? It’s usually one way, but just help that more communication, right? You have to communicate to everybody so that they can be empowered to go do it. Aaron : Well, also, as someone who went through this, especially like the 2000, 2001 times. We were wrong.

Sales Hiring 204

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 204

SmartKarrot

DECEMBER 8, 2020

Serve as the Voice of the Customer in cross-functional teams and senior leadership discussions. Develop and deliver a success plan, advising customers on how to reach their business goals. Drive product adoption and ongoing usage of Snaps platform and services.

Customer Success 10

Customer Success Sales Hiring Marketplace as a Service Consulting 10

BetterCloud

APRIL 25, 2024

Get ready to turn those monthly charges into strategic investments that fuel your business growth. SaaS budgeting is the process of planning, allocating, and managing financial resources for acquiring and using Software as a Service (SaaS) solutions within an organization. What is SaaS budgeting?

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

SmartKarrot

MAY 13, 2021

Work collaboratively across departments to ensure customers are aware of all LeagueApps programs and services beyond the core platform. Clearly communicate customer feedback and trends to key stakeholders in Product, Marketing and Tech. Manage customer relationships and become the trusted advisor for the customer.

Customer Success 10

Customer Success Technical Review Marketplace as a Service Scale 10

Sales Hacker

JUNE 23, 2020

Leah has been a pioneer for customer experience practices for the last two decades, focusing her work on putting customers at the heart of SaaS and service-based technology organizations. The process for putting CX at the center of the business [13:52]. How to put customer experience into the DNA of an organization [5:23].

Scale 67

Scale Sales Hiring Technical Review Customer Success 67

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. Based on an exhaustive study of thousands of sales reps across multiple industries and geographies, The Challenger Sale argues that classic relationship building is a losing approach, especially when it comes to selling complex, large-scale business-to-business solutions. Steal Like an Artist. Thinkertoys.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

JUNE 10, 2020

Marketing leaders must focus their teams on the areas that will drive revenue while they cut costs – the biggest impact for the business. I’ve advised more than 25 companies, seven of which have been acquired in the last two years and three of which have gone out of business. Are you a revenue driver or a cost center?

Travel 175

Travel Marketing Scale Outsourcing Services 175

SaaStock

FEBRUARY 14, 2019

Afterward, Patrick founded several businesses in diverse sectors, including tech, healthcare, and finance. Its focus is on businesses in Big Data, mobile, and SaaS. He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

MAY 15, 2020

Tidelift has raised over $40M from some of the best in the business including Foundry Group and General Catalyst. Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. Before Tidelift, Bridget was VP of Sales @ Logz.io

Sales Hiring 194

Sales Hiring Scale Technical Review Outsourcing Services 194

ChurnZero

JANUARY 13, 2022

Over the course of the pandemic, Customer Success has cemented itself as a central business driver of growth and profit. Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. Cloudera and Hortonworks, Inc.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

SmartKarrot

JUNE 25, 2021

No business can survive in the long run without a loyal customer base for its services or products. The customer development methodology provides frameworks to modern businesses for assessing product viability via customer demand. The methodology ensures the company grows through a leadership narrative. contact-form-7].

Development 10

Development SaaS Sales Hiring Marketplace as a Service 10

SmartKarrot

SEPTEMBER 1, 2022

It is a sign of development, showing that the business has effectively transitioned from an R&D organization dependent on venture capital to an autonomous, long-lasting enterprise. . But as more business companies choose the SaaS (Software as a Service) path, now is a fantastic time to enter this industry. .

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10

Unbounce

JUNE 16, 2020

Today, small and medium SaaS businesses are discovering the power of using partners to help sell their products. This guide is all about answering the burning questions you might have about launching a partner program (or optimizing an existing one) for your SaaS business. Why should I build a partner program for my SaaS business?

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

SaaStr

NOVEMBER 7, 2019

Romain Huet : See how you can turn like a SaaS business, or a core product you have and make it a very successful developer platform. If you think about it that way, then I think it simplifies a bit the equation, and you can think of how does that apply to your business? We didn’t come from the even business.

Payments 118

Payments Merchant Services Payment Solutions Payment Services 118

SaaStr

APRIL 14, 2020

In today’s fast-paced B2B marketplace of instant communication and process automation , businesses cannot afford to rely on the classic definition of a deal. Merriam-webster defines a deal as: Modern elite sales teams define a deal as: “To sell or distribute something as a business.”. “A Executive Leadership – 43%.

Technical Review 232

Technical Review Marketplace as a Service Software Review Construction 232

Sales Hacker

SEPTEMBER 2, 2020

But meeting a client in person is still one of the most effective ways to build trust and, in turn, a solid, fruitful business relationship. And to facilitate that their website shows some of the services they provide with a vague “get in touch” option and no pricing listed. Talvista: $199k ACV and $996k ARR. ACV and $17M ARR.

Scale 108

Scale Outsourcing Services Sales Technical Review 108

SaaStr

SEPTEMBER 12, 2019

Congratulations you’ve built a product that’s proven itself in the marketplace! Twilio, for anyone who doesn’t know, is a voice and SMS API for communications. Self-service freemium to feed the funnel. So how can you leverage that product’s success to obtain the valuation and funding you need to scale? SaaS, right?

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

yoursales

JANUARY 28, 2022

Sales Learning & Onboarding. Sales Stack Integration. Smart Scheduling. Screenshare, Demoing, Conference Calls. Social Selling. Team Communication. Video Sales Engagement. Web Visitor ID/Tracking. Sales Growth Hack Tools. Bombora - Businesses are researching you. Other Tools.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

Sales Hacker

OCTOBER 7, 2021

That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. After spending a couple of years in a sales role, that knowledge will assist you throughout your life in business and elsewhere.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Sales Hacker

JUNE 20, 2022

In a recession, there will be a lot of “noise” in the media and marketplace. Christophe Martel is a business veteran who has led businesses and sales teams through recessions over the last 35 years. Recessions are times when you must have an elevated view of yourself and the value of your products and services.

Sales Hiring 84

Sales Hiring Strategy Sales Leadership 84

Intercom, Inc.

SEPTEMBER 26, 2019

What makes companies like Box and Slack real platforms versus just products that have kind of great extensibility, and why do you think it’s important to their business strategy to actually become a platform? Everyone wants to be a platform at the moment. Ceci Stallsmith: This is one of my favorite topics. Those are big amazing companies.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

Sales Hacker

APRIL 21, 2021

Revenue operations (RevOps) is a centralized org within a company that supports all revenue-generating business operations including Sales Ops, Marketing Ops, Customer Success Ops, and systems management. According to Gartner , the switch to RevOps is due to five key business drivers: Companies are disillusioned with rigid silos.

Scale 100

Scale Technical Review Sales Recruiting Technical Advisors 100

Buffer Resources

AUGUST 23, 2023

Question: How many social media platforms should a local business be using? Realistically, it is a challenge to manage multiple platforms well with the limited resources of a small business. – Keegan Edwards There’s no end to the tasks small business owners have to juggle daily.

Social Media 82

Social Media Business B2C Branding 82

Chart Mogul

APRIL 24, 2020

With a pandemic underway, software-as-a-service businesses, in normal times the beneficiaries of relatively stable compounding growth, are now facing an existential threat: recurring revenue streams are drying up, at least in part. Womply, a CRM provider for over 450,000 small businesses, has compiled impacts by industry.

Forecasting 98

Forecasting SaaS Underperforming Technical Team Marketplace as a Service 98

SaaStr

JULY 30, 2019

Vijay Gill is the head of engineering at DataBricks and brings engineering leadership experience from Google, Microsoft, AOL, and Salesforce. Weiping leads the engineering team as the top software architect for Salesforce Service Einstein, the company’s customer service AI platform. And I think communication is the key.

Engineering 132

Engineering Part-Time VPE Technical Review Fractional VPE 132