User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

SaaStr

SEPTEMBER 29, 2022

Product-led growth (PLG) is the consumerization of software—a strategy B2B software companies can learn from growth teams at successful consumer tech companies. . The growth teams at consumer tech companies such as LinkedIn, Pinterest, and Lyft use the product rather than people to drive users through an adoption funnel.

Technical Review 255

Technical Review Technical Advisors Scale Compensation 255

User Pilot

MAY 2, 2024

You will also learn how to build a retention strategy, what metrics to track, and 10 bulletproof retention tactics for SaaS companies. Quality customer support and training equip users with the knowledge to overcome challenges and leverage the product’s full capabilities. It keeps the product fresh and users engaged.

Retention 82

Retention Metrics Strategy Scale 82

SaaStr

AUGUST 10, 2022

User Experience and Building a Durable Business. Khusid explains the company’s ability to perfect the user experience to such a horizontal group with its attention to data and feedback: “From the very beginning, we were focused on data points that were coming from our users and customers…we look at data points at scale.

Sales Hiring 221

Sales Hiring Scale Company Culture Leadership 221

Payrix

MARCH 13, 2024

To that end, we went directly to the source and surveyed over 500 merchants across key verticals throughout the United States to better understand what users think about their current software solutions to get the inside track. This blog is a sneak peek of what we learned. Are they content, or hungry for more?

Merchant Services 100

Merchant Services Payments Embedded Payments Payment Solutions 100

User Pilot

DECEMBER 1, 2021

When working with SaaS products, a constant task you’ll find yourself obsessed with is how to increase user adoption. Let’s assume your tool helps the user easily schedule work meetings. User adoption is how you measure how much of your product the user is regularly using. What is user adoption?

SaaS Payments 94

SaaS Payments Payment Solutions Payment Services Payment Features 94

ChurnZero

DECEMBER 27, 2019

I f ChurnZero were to release a greatest hits compilation of our top content, milestones, and life events in 2019, this blog post would be it. With over 70+ published blogs this year, we whittled down our list to the ten most popular posts from the ChurnZero team and friends. . Top 10 Blog Posts from 2019 .

Technical Review 64

Technical Review Software Review Churn Customer Success 64

User Pilot

OCTOBER 10, 2022

Are you having trouble deciding on what feature adoption metrics you should choose to measure the success of the new feature? In this article, we’ll cover the key metrics you need to develop an informed feature adoption strategy and discuss how you can improve them. What is feature adoption in SaaS?

Metrics 75

Metrics Strategy Underperforming Technical Team Onboarding 75

User Pilot

APRIL 21, 2024

We also share examples of different conversion paths and optimization strategies. Next, create user personas. A high-converting landing page is tailored for a specific user persona. It’s optimized for mobile users, has a strong headline and CTA, and loads fast. If so, you’re in the right place! Buying your product?

SaaS Payments 81

SaaS Payments Payment Services Payment Methods Payment Solutions 81

User Pilot

DECEMBER 13, 2021

What is a product adoption process? Many SaaS businesses confuse adoption with user acquisition. In this blog, we’ll explain why, and how you can get more of your users adopting your product – becoming long-term, stable, and profitable customers. That is, they need to promote product adoption.

SaaS 93

SaaS Onboarding Innovation Churn 93

Sales Hacker

MARCH 8, 2024

Data from Crossbeam shows that ELG is the third-most cost-effective strategy behind customer referrals and inbound sales. ELG strategies can increase revenue: Forrester reports that mature partner programs generate revenue for companies at 2x the rate of low maturity partner programs. Why Ecosystem-Led Growth for GTM?

Scale 93

Scale AI Search Social Media AI 93

User Pilot

JANUARY 12, 2023

We’ve compiled an extensive list of tips and tricks to act on your customer data to improve customer brand loyalty and marketing strategy and drive account expansion and product adoption. Behavioral segmentation is a strategy of grouping customers based on how they interact with your product or service.

Software Review 92

Software Review SaaS Engagement Customer Lifetime Value 92

User Pilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.

Acquisition 98

Acquisition Strategy Social Media Underperforming Technical Team 98

User Pilot

MARCH 27, 2024

That said, let’s explore some secondary navigation examples, the role of secondary navigation in UX, the key differences between primary and secondary navigation, and share some strategies to aid your navigation. Primary navigation gives users immediate access to the main sections of a website or application. NYT’s page navigation.

User Experience 94

User Experience Pricing Engagement Mobile 94

User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

SaaS Payments 92

SaaS Payments Trends Payment Solutions Payment Methods 92

User Pilot

JUNE 2, 2023

Product adoption metrics tell you how well your platform is performing. By regularly tracking them, you can improve your in-app experience and drive higher feature adoption —which translates to more retention and customer loyalty. In this article, we dived into 13 important adoption metrics to measure. What is product adoption?

Metrics 78

Metrics Customer Lifetime Value Churn Onboarding 78

User Pilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. Book a demo now to get started.

User Experience 96

User Experience Engagement Trends Churn 96

Totango

JUNE 21, 2023

Advanced by the acquisition and integration of Lou, a digital adoption tool, Totango In-App will allow enterprise businesses to deliver compelling in-product experiences to their users even as they manage the broader customer journey with the Totango platform.

Communication 83

Communication Customer Success Scale Enterprise 83

User Pilot

JULY 31, 2023

Looking to power up your retention marketing strategy? Everybody in SaaS knows it’s relatively easy to attract users. This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. Use interactive walkthroughs to improve feature adoption and drive value.

Retention 89

Retention Strategy Marketing SaaS 89

User Pilot

NOVEMBER 2, 2023

You will also learn how to choose the right growth strategy for your SaaS and how to leverage marketing-led growth to achieve your business goals. TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users. Most companies use all 3 strategies to some extent.

Strategy 89

Strategy Marketing Social Media AI Search 89

User Pilot

AUGUST 16, 2023

Without retaining users , you’re throwing away money and resources spent acquiring customers that’s why having a retention playbook is helpful. A user retention playbook will keep your customers happy and continue using your product for longer. Monitor user satisfaction by regularly conducting in-app surveys.

Retention 95

Retention Social Media Customer Lifetime Value Churn 95

User Pilot

JULY 4, 2023

TL;DR The chasm is the gap in the product adoption curve between the early adopter and the early majority. Build an MVP to let a small user base test out your product and provide feedback to perfect key features , messaging , and positioning. Use popular platforms like Product Hunt to launch your product to get new users.

Scale 78

Scale Scaling Technical Review SaaS 78

User Pilot

APRIL 20, 2023

Improving product adoption is a pivotal part of any product manager’s job. To help with this, we’re going to unpack exactly what adoption is, break down the product adoption process, and show you techniques for boosting the adoption rate. You can use analytics to better understand real user behavior.

Customer Lifetime Value 70

Customer Lifetime Value Onboarding Retention Innovation 70

User Pilot

MARCH 6, 2024

A well-designed product funnel enables teams to evaluate and optimize their marketing strategy for more targeted and personalized customer engagement. This helps create user personas. To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation.

Social Media 81

Social Media Sales Funnel Acquisition Retention 81

User Pilot

SEPTEMBER 11, 2023

Whether you’re launching a new product or releasing a new feature/version of your product, this article will guide you through the different launch phases and help you create an effective product launch strategy. It involves market research, goal setting, and the development of your go-to-market strategy.

Scale 97

Scale Social Media Market Research Onboarding 97

Totango

JANUARY 3, 2024

showcasing, in our opinion, our strength of strategy and product offering for enterprise businesses. showcasing, in our opinion, our strength of strategy and product offering for enterprise businesses. These behaviors will guide our strategy as we continue to evolve and innovate.

Software Review 111

Software Review Scale Customer Success Innovation 111

User Pilot

MARCH 31, 2023

Understanding the nuances between them is critical to utilize them to improve your feature adoption , customer behavior, etc. Tracking in-app user behavior and analyzing feature usage with heatmaps can help you analyze metrics related to your product. User journey template. You can send microsurveys to analyze customer loyalty.

Metrics 86

Metrics Customer Lifetime Value Data Analysis Engagement 86

Buffer Resources

FEBRUARY 5, 2024

And since 2012, the skew of traffic that isn’t accurately measured has only increased as Internet users have become more privacy-conscious and moved to closed apps. 5 tips for using dark social for marketing Dark social, despite its elusive nature, offers many opportunities for enhancing digital marketing strategies.

Social Media 94

Social Media Branding Engagement Strategy 94

Totango

AUGUST 25, 2022

Six Customer Engagement SaaS Strategies That Work. For software service providers, customer engagement SaaS strategies play a central role in a successful business model. In this article, we’ll offer some tips for a winning customer engagement SaaS strategy. The SaaS model lends itself to gradual adoption by customers.

Engagement 96

Engagement Strategy SaaS Scale 96

User Pilot

DECEMBER 19, 2023

In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth. A few of these are: Try to better understand customers by mapping their user personas. Design a successful onboarding flow to help users unlock value quicker.

SaaS Payments 79

SaaS Payments Management Customer Lifetime Value SaaS 79

User Pilot

JANUARY 14, 2023

It also highlights successful customer education programs to guide your customer education strategy. Successful customer education programs to consider: Using tailored contextual tooltips and onboarding checklists to show new users around your product and help them get the most out of it. What is a customer education program?

Education 94

Education SaaS Onboarding Customer Success 94

User Pilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. Software users only continue subscribing if they find your platform useful. This article shows you practical strategies to drive high engagement for your SaaS, boosting retention and revenue as a result.

Engagement 76

Engagement Strategy SaaS Customer Lifetime Value 76

User Pilot

JANUARY 29, 2023

TL;DR Product experience involves everything you do within the user journey that shapes users’ perception of your product. To design a successful product experience, you’d need to collect and analyze product data, map customer touchpoints, and collect and review user feedback. What is product experience?

Business 96

Business Social Media Underperforming Technical Team Onboarding 96

User Pilot

APRIL 28, 2023

Any product manager should understand the power of a product adoption framework as it can transform their ability to help users get value from their product and achieve their goals. A user has reached ‘adoption’ when they start paying for your services. Ready to get started? Ready to get started?

Customer Lifetime Value 79

Customer Lifetime Value SaaS Innovation Underperforming Technical Team 79

Subscription Flow

NOVEMBER 22, 2023

This is why it is crucial to put time and money into making adjustments that will enhance your user experience. One such way is that of user adoption metrics. By having clear cut SaaS user adoption metrics with the help of user adoption metrics examples, you can see how to leverage these for the betterment of your business.

Metrics 59

Metrics Customer Lifetime Value Acquisition Retention 59

Totango

NOVEMBER 27, 2023

After several years of relentless pursuit of new business, 2023 made it clear to many companies that growth at all costs is not a sustainable strategy. Deliver in-app guidance and content aimed at prioritizing user adoption. Refining post-sale strategies to better understand and meet the needs of customers.

Trends 91

Trends Customer Success Machine Learning Artificial Intelligence 91

User Pilot

JULY 31, 2023

Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. A PMM needs to be aware of several key metrics and KPIs , including acquisition cost, activation , conversion , NPS , adoption , and customer lifetime value. But what exactly does this entail?

Product Marketing 82

Product Marketing Management Marketing Customer Lifetime Value 82