Payrix

APRIL 3, 2024

Through that partnership you gain access to a secure, compliant, and white-labelled payment solution that can be embedded into your software platform. When false merchants onboard onto your platform, they can hit you pretty hard and fast, and the financial damage can add up quickly.

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

SaaStr

NOVEMBER 21, 2023

Tip #2: Rapidly Scale Across The Globe With AI Onboarding and Training Imagine bringing a whole bunch of employees into your organization. So, how do you train and onboard new employees and make them productive? By having AI as the onboarding and training co-pilot. To seamlessly onboard and train for rapid growth.

AI 216

AI Scale Generative AI Sales Hiring 216

Totango

OCTOBER 18, 2023

Leader” in the Grid® Report for Customer Success Software and “Leader” in Grid® Report for Customer Data Platform are two of our favorites and clearly demonstrate our commitment to driving customer business results.

Business 103

Business Software Review Technical Review Retention 103

User Pilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? To make the job a little bit easier, we’ve compiled a list of the 12 best adoption platforms, along with their use cases, features, and pricing. What is a digital adoption platform?

SaaS 98

SaaS Onboarding Pricing Mobile 98

User Pilot

FEBRUARY 25, 2024

TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Onboarding process funnel. These range from landing page conversion journeys to in-app onboarding journeys. Identify friction areas.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

Andreessen Horowitz

FEBRUARY 14, 2024

The serverless platform shift is unfolding at a rapid pace. Having spent the last few years studying this market, we observed two key drivers behind the adoption of this platform shift — one architectural, and the other organizational. Developers loved the intuitive onboarding and the meticulous design of the SDKs.

Investment 106

Investment DevOps as a Service AI Search Application Development 106

Sales Hacker

NOVEMBER 10, 2023

” This metric gauges the duration for users to realize the benefits, measuring onboarding efficiency. Measuring “Time to Value”: Quantifiable Benchmark: This metric provides a benchmark for onboarding efficiency. Provide a flawless onboarding experience Not smooth – flawless.

VP of Engineering 93

VP of Engineering Scale Outsourced Development AI 93

FastSpring

MAY 14, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. What FastSpring platform are you using? How Google Analytics 4 and Google Tag Manager can help your business, plus FastSpring integration.

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78

User Pilot

APRIL 21, 2024

Userpilot is a product growth platform. Here’s an example of our MOFU blog post about improving user activation. Userpilot blog post. For example, you run paid ads to drive traffic to your product-led blog posts. Once the customer converts , stay in touch. Book the demo to find out more! Attest website.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

Blulogix

MARCH 21, 2024

Crafting an Exceptional Onboarding Experience: Guided Discovery: Ensure new customers are not just welcomed but guided through the early stages of using your service. Tailored onboarding sessions that highlight key features and best practices can significantly impact long-term satisfaction and retention.

B2B 52

B2B Subscription Payment Features Retention 52

User Pilot

MARCH 27, 2023

The platform has been funded by the Microsoft Foundation to create 3 million work placements for young tech workers from Africa over the next 10 years. He stumbled upon Userpilot , and decided to go with it to build in-app onboarding for The Room users, to push more of them to upload their CVs. The Room is a company with a mission.

Web Development 98

Web Development Web Developers Software Engineering Onboarding 98

Totango

JANUARY 3, 2024

Superior to other CS software, Totango enables unlimited scalability and unmatched time to value due to our composable platform architecture and schemaless data model. The post New year, new CS: 2023 recap and what’s to come in 2024 appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

Software Review 113

Software Review Scale Customer Success Innovation 113

Blulogix

JANUARY 4, 2024

Key Considerations When Evaluating Subscription Billing Solutions By BluLogix Team Welcome back to our series on selecting the right subscription billing platform for your business. Data Sync: How does the platform ensure data consistency across integrated systems?

Payment Solutions 52

Payment Solutions Payment Services Payment Features Payments 52

Blulogix

JANUARY 9, 2024

Automation: A Game-Changer in Subscription Billing By BluLogix Team Welcome to the eighth installment of our series on selecting the right subscription billing platform. You can onboard new customers without adding a proportional increase in manual effort. You can onboard new customers without worrying about data bottlenecks.

Payment Features 52

Payment Features Payment Services Subscription Payments 52

Totango

DECEMBER 20, 2023

The onboarding experience was in-depth and thorough. Customizability and flexibility : Totango stands out for its customizable nature and flexibility, allowing users to adapt the platform to their specific needs and business models. I felt fully supported by the Totango implementation, data, and support teams.

Software Review 110

Software Review Technical Review User Experience Enterprise 110

User Pilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy. Let’s dive in!

AI Search 98

AI Search AI Payment Solutions ChatGPT 98

Blulogix

JANUARY 18, 2024

Streamlining Subscription Renewals with a Robust Billing Platform By BluLogix Team Subscription renewals stand as a critical pillar in the structure of any subscription-based business, playing a significant role in both customer retention and as a potential point of revenue loss if not managed effectively.

Subscription 52

Subscription Payment Features Scale compliance 52

Blulogix

FEBRUARY 16, 2024

This blog post explores how employing automation in CLM can revolutionize the way businesses nurture their customer base, enhance engagement, and secure recurring revenue streams. From onboarding and activation to renewal and upselling, each phase presents unique opportunities and challenges.

Payments 52

Payments Payment Services Revenue Management 52

User Pilot

FEBRUARY 25, 2024

User behavior is primarily focused on SaaS platforms and how users leverage them. 14 user behavior trends for 2024 To keep your SaaS platform engaging and attractive for users, it’s important to meet user expectations. And that’s where a platform like Userpilot can come in handy. Feature tags in Userpilot.

SaaS Payments 105

SaaS Payments Trends Payment Solutions Payment Methods 105

Totango

JULY 11, 2023

We believe the flexibility and versatility of a composable CS platform is what sets Totango apart, making it easy for customers to get up and running quickly and providing them quick time-to-value. You can see more about our latest features and customer stories in our recent webinars and on our blog.

Customer Success 83

Customer Success Scale Innovation Forecasting 83

User Pilot

NOVEMBER 5, 2023

Use onboarding surveys to personalize user onboarding and increase the user’s chances of success. Create onboarding checklists for each customer segment to guide them through your product and help them achieve immediate success. One such tool is Userpilot, an excellent onboarding and data collection tool.

Scale 104

Scale Customer Success Scaling SaaS 104

User Pilot

JANUARY 8, 2024

Begin by promoting your paid ads on social media platforms and search engines. For instance, use educational blog posts for awareness, case studies for consideration, and product demos for decision-making. Aim to get good reviews on platforms like G2, Capterra, and SourceForge. Adobe Illustrator’s rating on G2.

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105

User Pilot

JUNE 19, 2023

SaaS LMSs like TalentLMS, Skilljar, Docebo, Litmos, iSpring Learn, Paradiso, SkyPrep, or Blackboard allow you to create complex and structured online and blended training courses for staff onboarding and partner training. To see how Userpilot can help you onboard and educate your customers, book the demo! What are these features?

Systems Review 98

Systems Review Management SaaS Education 98

Totango

AUGUST 23, 2022

Post-sales interactions, starting with the customer’s onboarding experience and continuing throughout their relationship with your brand. Guiding customers through onboarding. Blog content. Onboarding. Onboarding. Adoption occurs as onboarded customers increase usage of your product. Video content and ads.

B2B 117

B2B Payment Methods Payments SaaS Payments 117

User Pilot

AUGUST 6, 2023

An example of automated in-app onboarding could be triggering personalized onboarding walkthroughs or checklists based on welcome survey responses. Userpilot allows teams to automate in-app user onboarding and feedback collection. Marketing automation: onboarding checklists. for every $ invested. Book the demo to see how!

Marketing 98

Marketing SaaS Social Media Onboarding 98

User Pilot

MARCH 16, 2023

TL;DR UserGuiding is a cloud-based digital platform that provides onboarding solutions. With UserGuiding, you can integrate with multiple applications, build easy onboarding flows, create user segments and microsurveys , and analyze feedback. The platform allows you to build product tours and walkthroughs without any coding.

Pricing 98

Pricing Software Review Technical Review Onboarding 98

Totango

JANUARY 2, 2024

—Mariana Lynch, ACA Group Claire also discussed how her team is focused on customizing their customers’ onboarding journeys to provide merchants with a consistent experience appropriate to their tier and improve the percentage of merchants going live with their product.

Payment Services 101

Payment Services Merchant Services Customer Success Business 101

User Pilot

MAY 17, 2023

Product experience is affected by factors like usability and accessibility, user interface, product features, the platform it’s built on, and content strategy. Personalized onboarding improves PX because it allows users to discover the relevant features in less time without being overloaded with unnecessary information.

Customer Lifetime Value 98

Customer Lifetime Value User Experience Onboarding Scale 98

User Pilot

MARCH 23, 2023

Contextual onboarding is the best way to keep users engaged with your product. But what are some contextual onboarding examples that could inspire you to implement it? So if you want to learn how to apply contextual onboarding tactics to grow your business, keep reading.

Onboarding 96

Onboarding Engagement Retention Software 96

User Pilot

FEBRUARY 26, 2024

Interest – when the customer starts researching the product to gather more information about its features and benefits, for example, from product-led content like blog posts, tutorial videos , or webinars. For example, viewing 3 BOFU blog posts and 3 case studies could indicate that the prospect has reached the consideration stage.

Marketing 105

Marketing Sales Funnel Forecasting Customer Lifetime Value 105

User Pilot

JUNE 2, 2023

Product adoption metrics tell you how well your platform is performing. 13 Key product adoption metrics and why they matter You regularly need to track several metrics to get a holistic understanding of how users are interacting with and adopting your platform. That’s just primary onboarding.

Metrics 98

Metrics Customer Lifetime Value Churn Onboarding 98

Totango

OCTOBER 11, 2021

Continuous Onboarding. One key to higher adoption is extending the onboarding process beyond the initial account set-up phase. Setting up a new customer’s account is rightly emphasized as a key part of the onboarding process and a foundation for further SaaS adoption. Let’s look at three of the biggest keys.

Education 97

Education Onboarding Communication Retention 97

Totango

NOVEMBER 15, 2023

TrustRadius, a renowned platform for transparent business technology reviews, announced its 2023 Best of Awards, with Totango emerging as a triple winner. By providing us with a centralized platform to manage all aspects of customer success, Totango helps us streamline processes and automate repetitive tasks.

Customer Success 114

Customer Success Software Review Technical Review Enterprise 114

User Pilot

JANUARY 14, 2023

Customer education combines direct and indirect efforts to onboard, train, or retain new/existing customers. Successful customer education programs to consider: Using tailored contextual tooltips and onboarding checklists to show new users around your product and help them get the most out of it. Userpilot onboarding checklist.

Education 98

Education SaaS Onboarding Customer Success 98

User Pilot

JULY 31, 2023

Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support. Pendo offers in-app messaging and onboarding features for mobile apps. HelpCrunch is a versatile messaging platform for different communication channels, offering multichannel messaging and advanced customization.

Social Media 98

Social Media SaaS Marketplace as a Service Communication 98

Totango

AUGUST 18, 2022

A Customer Onboarding Checklist for Successful CS Teams. A lot goes into crafting the ideal onboarding process for SaaS products. One way to tackle these challenges is to utilize a customer onboarding checklist for your CS team that delineates all of the targets that need to be hit during this stage of the customer journey.

Onboarding 94

Onboarding Technical Review Software Review Scale 94