Panintelligence

FEBRUARY 7, 2024

While there are no signs that innovation in Fintech SaaS is slowing down, vendors have never faced greater challenges. Yet, while times are tough, I’d argue we may be about to enter a golden age of Fintech SaaS innovation. The difference is that this time around, it won’t be just about changing customer behavior, but untapped data.

Innovation 52

Innovation SaaS Scale Technology 52

SaaStr

NOVEMBER 19, 2020

Zoom is the most obvious “Covid Beneficiary”, but Shopify in many ways isn’t far behind: Ok the issues marching to $4b in ARR are a bit removed from what most founders experience. When Covid hit, Shopify took care of its customers, extending many free trials from the customary 14 days to 90 days. What happened?

Payments 340

Payments Merchant Services Payment Solutions Scale 340

SaaStr

JANUARY 3, 2024

“If you have customers in your pipeline that you’re trying to close eventually procurement or someone is going to hold you up at some point if you don’t have a SOC-2 or ISO 27001. whereas ISO 27001 is a lot more common if you have customers in Europe, Australia, and other territories.

AI 154

AI SMB compliance Sales Hiring 154

SaaStr

DECEMBER 6, 2022

Both companies have achieved rapid growth by offering products and services that are tailored to and evolve to the needs of their customers within a highly regulated space. In this early case, the risk paid off for Brex and helped them launch their product with an early foundation of customers. And then more customers drop.

Scale 241

Scale Scaling compliance Forecasting 241

Intercom, Inc.

FEBRUARY 16, 2021

So whether its originality of thought or artistic brilliance, the sheer scale of visual and conceptual input we experience on a daily basis can blur the lines between where your idea ends and mine begins. You can’t conjure these bricks from thin air, they’re accumulated through different experiences and influences”. Not convinced?

Transportation 283

Transportation Innovation User Experience Technology 283

User Pilot

AUGUST 10, 2023

Are you trying to find your business’s average customer acquisition cost? In today’s competitive landscape, acquiring new customers is essential to any successful business’s or product’s growth. TL;DR Customer acquisition cost (CAC) measures the total sales and marketing expenses for acquiring new customers.

Acquisition 96

Acquisition Benchmarks Customer Lifetime Value B2B 96

User Pilot

JANUARY 16, 2024

Task it with analyzing customer feedback, customer data, and more, to identify trends and patterns. Idea creation : Use ChatGPT to generate new feature ideas , campaigns, blog post topics, product differentiation ideas, and more. You can also use it to craft engaging blog posts, write simplified product documentation, etc.

ChatGPT 105

ChatGPT Management Underperforming Technical Team Technical Review 105

SaaStr

APRIL 23, 2019

And we felt, well, we know a lot about fintech. And I think when we went through the application, it was like, “Why are these people actually doing VR as an idea, given everything they’ve done in the past is something in fintech?” But for fintech companies, it’s hard. We know a lot about payments.

Sales Hiring 163

Sales Hiring Sales Recruiting Scale Payment Methods 163

SaaStock

JANUARY 25, 2019

It helps companies launch and sustain a scalable customer growth machine and allows them to achieve better ROI on their digital ad spending. The platform also offers free educational resources to educate its customers. Omie main goal is to bridge the efficiency gap in Brazilian SMB, helping customers to be more prosperous.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStr

NOVEMBER 16, 2022

Why real customer support is critical. Because there’s a playbook at 3K ACV and 10K and 25K and 100K, and they just know how to talk to customers and they know the cadence. I used to have cuter blog titles. Well, you can hire them too early when you have no customers. This episode is the second half of the session.

Sales Hiring 228

Sales Hiring VP of Engineering Payment Methods Scale 228

OPEXEngine

JANUARY 18, 2022

CFOs at Broadridge, DocuSign, and Trivago have relied on their diverse professional experiences to lead during the pandemic-related uncertainty of the past few years. When we really take care of our people and put customers first, a lot of the other pieces take care of themselves.”. The Importance of Digital Transformation. Broadridge.

SaaS Payments 52

SaaS Payments Scale Strategy Payment Services 52

SaaStr

DECEMBER 17, 2019

Hear from Plaid co-founder and CEO, Zach Perret, as he walks through his lessons learned building Plaid and how it found itself at the center of the fintech ecosystem. Zach : Easy way to think of it is Venmo was one of our first customers. ” So infrastructure for fintech is a shorter way to say it. Ari Levy | Sr.

Payments 145

Payments SaaS Payments Banking Underperforming Technical Team 145

Intercom, Inc.

AUGUST 1, 2019

. “Michael is the rare CFO who also leads up marketing, which makes him the perfect person to talk us through the company’s trajectory” As the head of Intercom’s Early Stage program for Startups, the fast-growing fintech startup is one company I’ve been keeping my eye on. Short on time? Michael: Early stage is tough.

Strategy 36

Strategy Payment Methods Payment Services Startup 36

Stax

MARCH 19, 2024

Only SaaS companies that take the step to offer seamless integrated payment processing on their platforms will retain the loyalty of their customers and gain an advantage over their competitors. Your embedded payment processing tool must support online invoicing and all the payment types used by customers. trillion by 2030.

Payments 88

Payments Payment Services Payment Methods SaaS Payments 88

SmartKarrot

MAY 19, 2023

In this blog, we will explore the benefits of AI and ChatGPT in finance, specifically for finance departments and teams. We will discuss how these technologies can improve efficiency, accuracy, productivity, better customer support, streamline processes and reduce cost. AI and ChatGPT can be used in various finance applications.

ChatGPT 10

ChatGPT Payment Services Finance Artificial Intelligence 10

SmartKarrot

MAY 19, 2023

In this blog, we will explore the benefits of AI and ChatGPT in finance, specifically for finance departments and teams. We will discuss how these technologies can improve efficiency, accuracy, productivity, better customer support, streamline processes and reduce cost. AI and ChatGPT can be used in various finance applications.

ChatGPT 10

ChatGPT Payment Services Finance Artificial Intelligence 10

Intercom, Inc.

OCTOBER 27, 2022

Whether it’s customer onboarding or just gathering information for an event, we’re often trapped in endless follow-ups and back-and-forth emails until we finally get the assets and can move on with other, more meaningful tasks. Liam: So where do you go after that experience? A better way to collect customer data.

Technical Review 118

Technical Review Software Review Development Team Review Systems Review 118

Stax

DECEMBER 27, 2023

A merchant account acts as a pathway between your business, your customers, and the issuer and acquiring banks to process electronic transactions like credit cards. Instead, it acts as an intermediary holding place to secure and verify funds when a customer makes a purchase. Early termination fees. Chargeback fees.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

SaaStr

OCTOBER 31, 2023

The new app was extremely customer-focused and solved problems for people, like Doordash or Netflix might do, but within Enterprise and SMB. Navan solves all of those problems — meeting the CFO’s needs and providing a positive experience for the user, which is why companies rarely churn once they’ve joined. Should you push more on GTM?

Payment Solutions 226

Payment Solutions Payments Travel Scale 226

SaaStock

FEBRUARY 14, 2019

In the past months, he has offered a pricing teardown to every subscription business you can think of, from Spotify and Netflix to NYTimes and Match.com.Patrick’s professional experience is diverse and curious: his first job was at the U.S. He launched his professional experience at Whirlpool as a Product Engineer.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Intercom, Inc.

JULY 21, 2022

Intercom was created out of an epiphany in a small Dublin coffee shop because we realized that the impersonal, transactional way of doing business online just wasn’t cutting it for customers anymore. We’ll also hear Andrew Chen, general partner at Andreessen Horowitz, talking about the changing landscape of customer acquisition.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Intercom, Inc.

MAY 10, 2018

I hosted Andrew on our podcast to chat about the changing landscape of customer acquisition, how his “Law of Shitty Clickthroughs” manifests itself in today’s growth channels, and what the rest of us can learn from the likes of Dropbox and Uber. If you enjoy the conversation check out more episodes. Adam: What drew you back?

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

User Pilot

AUGUST 30, 2021

Product analytics is user-centric data that reflects how your customers engage and interact with your product. Product analytics software varies but most have similar features, such as data capturing, customized segmentation, and KPI dashboards. What is product analytics? Is product analytics the same as marketing analytics?

Product Marketing 98

Product Marketing Payment Solutions SaaS Payments Software Review 98

SaaStr

AUGUST 12, 2022

You have customers, you have traction. And especially for a very horizontal product picking a vertical, how much money do you need to actually really go start a proper product-led growth experience, because you got to do investments at the top of the funnel. I have this many customers, we’re growing this great.

Scale 194

Scale SaaS Payments Scaling SaaS 194

SaaStr

DECEMBER 10, 2019

Bill Clerico : We kind of instantly became one of the best funded FinTech companies in the Valley. In certain ways we’ve maintained our full autonomy, we have our own office, our own IT systems, our own employee experience, all that kind of stuff. So the scale is sort of mind blowing in certain ways. Bill Clerico : Yeah.

Payment Services 134

Payment Services Merchant Services Payment Solutions Payments 134

The Marketing & Growth Hacking Publication

AUGUST 11, 2020

Freelance long-form writer for B2B marketing companies, Abass Sahrawi , recommends you know at which stage of the customer journey your reader is. Remember, you’re writing an asset not a mere blog post.” Dig into research Fintech Writer, André Spiteri emphasizes on research. Check out previous blog posts too?—?this

Content Marketing 52

Content Marketing Consulting Growth Hacking Software Review 52

SaaStr

AUGUST 26, 2022

How do they get their customer? It didn’t even have custom tabs. If you’re already teasing into it, if your deal size is going up a bit, if your customers are getting a little bit bigger, I think so much of the money is going into bigger enterprises today in cloud. What’s their NRR?

Sales Hiring 204

Sales Hiring Scale Sales Recruiting Scaling 204

Sales Hacker

JANUARY 24, 2018

A blog: to create and showcase content that solves your prospect’s pains. It also includes a professional photo of Noah himself (an experiment showcased by VWO shows that images of people can increase conversion rate by 48%). Create how-to blog content. Create how-to blog content. Tap into engaged communities.

Sales Recruiting 86

Sales Recruiting Sales Underperforming Technical Team Social Media 86

Panintelligence

FEBRUARY 7, 2024

The last 10 years have seen some paradigm-shifting evolutions in Fintech SaaS technology. Now, technologies like Causal AI are at the forefront of Fintech SaaS. In this blog, we’re diving into why Causal AI is so compelling for Fintech Saas—covering key benefits, use cases, and real-world case studies.

AI 52

AI Technical Review SaaS Software Review 52

Panintelligence

FEBRUARY 7, 2024

With over 5.4k* Fintech SaaS companies operating globally, competition has never been more fierce. The consolidation and competitive surge in the Fintech SaaS space likely began on the B2C front, with the emergence of all-encompassing Fintech apps for everyday customers. But what about the B2B Fintech sector?

SaaS 52

SaaS Scale Banking Innovation 52

Panintelligence

FEBRUARY 7, 2024

Fintech SaaS success is won or lost based on the quality of the experience you deliver to customers, partners, and employees. Experiences that are built entirely on data. And that’s exactly what we’ll unpack in the next blog in our Fintech SaaS series. But there's a problem.

Outsourcing Services 52

Outsourcing Services Outsourced Development SaaS Underperforming Technical Team 52

SmartKarrot

APRIL 26, 2022

Instead of diverging into the field of consumer marketing or fintech. Thought leaders can pave a diverse content plan by experimenting with a variety of content formats such as e-books, infographics, and videos. Instead, interpreting those facts via the lens of one’s own experience will be beneficial. Where do you start?

Social Media 10

Social Media Leadership Engagement Communication 10

SaaStr

OCTOBER 22, 2019

It’s not like small business owners coalesce in certain places, you can just go to the local small business meetup to find a bunch of customers. My co-founder Rob, who’s sitting over there, he likes to say, “There are a thousand shitty ways to acquire a small business customer and you have to be good at all of them.”

Payment Methods 101

Payment Methods Outsourcing Services SaaS Payments Business 101

SaaStr

AUGUST 19, 2020

I currently serve on the board of directors at Gap and earlier this year, I decided to take my operator experience and perspective to pursue a career as a full-time investor. Another benefit was the ability and the confidence frankly to experiment. You have to actually go and talk to your customers.

Scale 261

Scale Underperforming Technical Team Sales Hiring Leadership 261