User Pilot

APRIL 3, 2024

A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. It reduces the load on your support team and improves customer satisfaction by providing self-service support. Gather user data from multiple sources to learn more about customers’ pain points.

AI Search 97

AI Search Software Review SaaS AI 97

User Pilot

APRIL 10, 2024

As your business grows, you can expect the number of support tickets to increase and the stress levels of your customer service team to go up. Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. Create granular content.

Software Review 89

Software Review AI Search SaaS Technical Review 89

User Pilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey.

Artificial Intelligence 97

Artificial Intelligence SaaS Software Review User Experience 97

User Pilot

JULY 17, 2023

Do you want to learn how to use data analytics to improve customer experience? Many SaaS founders agree that customer insights are a key driver of product growth. After all, analyzing customer data can help you identify areas to improve upon and anticipate customer behaviors. Make data-driven decisions.

Data 97

Data Customer Lifetime Value Retention Churn 97

User Pilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. In-app strategies for converting free or trial users to paying customers. In-app strategies for converting free or trial users to paying customers.

Acquisition 104

Acquisition Strategy Social Media Underperforming Technical Team 104

User Pilot

DECEMBER 10, 2023

TL;DR Product-led growth (PLG) uses product usage as the main driver of customer acquisition and account expansion. However, it’s not ideal for complex products or enterprise clients where customers aren’t the end users. SLG is better for communicating the product value at the enterprise level and building the business case.

Scale 102

Scale Sales Software Review Retention 102

User Pilot

FEBRUARY 10, 2023

How can customer intelligence analytics help boost product growth ? In this article, we cover the following: What customer intelligence is and why it’s essential in SaaS. The four main types of customer intelligence data. Three steps to automate your customer intelligence analytics.

SaaS Payments 96

SaaS Payments Payment Methods Payment Solutions Payment Services 96

Buffer Resources

OCTOBER 31, 2023

Read more about our latest feature: Tags There are plenty of ways to use this new feature within Buffer to keep scheduled posts and ideas all grouped together. For inspiration, we gathered up use cases from both the beta users who have been helping us test this feature and the Buffer team.

Social Media 107

Social Media AI Systems Review Branding 107

User Pilot

MARCH 6, 2024

TL;DR The product funnel is a framework outlining the stages of the customer journey , starting from its discovery and ideally leading to customer loyalty and advocacy. Product funnel is a wider concept, focusing on the whole customer journey, while marketing and sales funnels concentrate on its early stages.

Social Media 91

Social Media Sales Funnel Acquisition Retention 91

User Pilot

FEBRUARY 6, 2023

If you are wondering how actionable analytics can help you boost product growth in 2023, this post is for you! In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. Let’s get started.

Artificial Intelligence 97

Artificial Intelligence Data Software Review Machine Learning 97

User Pilot

AUGUST 10, 2023

In this guide, we’ll explore what behavior-based marketing automation is, how you can use behavioral segmentation to appeal to your target audience, and the right tools for the job. This helps because it’s a way of directly appealing to customers based on where they’re at in a journey (i.e.

Product Marketing 92

Product Marketing Marketing Churn Customer Lifetime Value 92

User Pilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? To make the job a little bit easier, we’ve compiled a list of the 12 best adoption platforms, along with their use cases, features, and pricing. Maybe something completely else?

SaaS 97

SaaS Onboarding Pricing Mobile 97

User Pilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. What is product analytics? Book the demo!

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

Blulogix

JANUARY 16, 2024

To cater to the varied requirements of different businesses and their customers, usage-based pricing has become an increasingly popular and effective strategy. Cost Savings for Customers: Customers benefit from cost savings, especially during periods of lower usage.

Pricing 52

Pricing Scale Telecommunications Subscription 52

Sales Hacker

MARCH 8, 2024

Join us at the gorgeous Proper Hotel in Austin on May 15-16 and hear how the top SaaS companies are leveraging partner ecosystems in their GTM motions aka Ecosystem-Led Growth. What you’ll get at ELG Con: Case studies from companies like Data, Cloudera, and more. Early-bird tickets expire next week. Austin’s F1 track.

Scale 93

Scale AI Search Social Media AI 93

User Pilot

DECEMBER 22, 2023

Marketing copy aims to promote the product and motivate users to buy it, so it uses engaging and emotionally evocative language. Microcopy, on the other hand, uses simple instructional language to guide users and provide them with essential information. This leads to increased customer loyalty and builds trust.

AI 102

AI Scale User Experience Onboarding 102

User Pilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Pendo Feedback is a module for collecting and managing customer requests.

Underperforming Technical Team 88

Underperforming Technical Team AI Scale Onboarding 88

User Pilot

NOVEMBER 2, 2023

In contrast, the product-led growth model leverages inherent product virality and its value to drive customer acquisitions and retention. Most companies use all 3 strategies to some extent. Content marketing is an effective way to increase brand awareness and educate customers on how to use the product for their use cases.

Strategy 98

Strategy Marketing Social Media AI Search 98

User Pilot

AUGUST 5, 2023

Analyzing data is the key to achieving customer success and product growth. A data tracking plan is the framework used and strategies implemented to collect and analyze data for valuable insights. Use feature tagging to track feature usage. Use feature tagging to track feature usage. What is a data tracking plan?

Data 94

Data Customer Lifetime Value Underperforming Technical Team Data Analysis 94

User Pilot

JUNE 20, 2023

Want to know how you can use survey analytics to leverage customer feedback data? Survey analytics is the process of interpreting survey responses to get valuable insights. It helps you better understand your customers’ needs and pain points and continually improve your product. What is survey analytics?

Data 83

Data Scale User Experience Underperforming Technical Team 83

User Pilot

FEBRUARY 21, 2023

Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. In this article, we look at each product's key features, use cases, strengths, and limitations. Pendo is a digital adoption platform with robust analytics functionality.

Software Review 97

Software Review Underperforming Technical Team Technical Review Systems Review 97

Panintelligence

APRIL 3, 2024

In a recent webinar with industry experts, we uncovered four key steps to successfully leveraging AI—which we'll dive into in this blog post. AI has moved beyond the "Peak of Inflated Expectations" in the Gartner Hype Cycle and is now reshaping operations, decision-making, and customer interactions across industries. Prefer to listen?

AI 59

AI CTO Coach Scale Cybersecurity 59

Buffer Resources

JANUARY 18, 2024

" Here’s everything you need to know about using LinkedIn Premium to build your personal brand , increase engagement, and grow your following.    There’s also a helpful page that will show you exactly what tools you can access, plus how to use them. Click on the Me dropdown menu > Premium features.

Technical Review 104

Technical Review Systems Review Sales Recruiting AI Search 104

User Pilot

JUNE 16, 2022

Are you making the most out of your customer experience analytics? The data you receive from CX analytics enables you to reduce customer churn, increase customer satisfaction and retention , and help you identify the areas for product improvements. Qualaroo helps companies gather customer feedback only.

Customer Lifetime Value 98

Customer Lifetime Value Churn Retention User Experience 98

User Pilot

FEBRUARY 28, 2023

In this article, we cover 14 actionable strategies and discuss how using product analytics can help enhance the success of each one. TL;DR User adoption happens when users learn how to use a product and discover its value. Adoption is essential because it drives customer success and increases engagement.

Strategy 92

Strategy Software Review Business SaaS 92

User Pilot

JULY 18, 2023

The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money. Customer feedback tools facilitate the collection and analysis of user feedback for customer-centric decision-making.

Software Review 95

Software Review Software Management Azure 95

User Pilot

FEBRUARY 24, 2023

Are you wondering if Appcues offers the right analytics functionality for your product? We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. Want to see how Userpilot analytics features work in practice? What can you do with Appcues analytics?

Software Review 95

Software Review Engagement Onboarding Pricing 95

Baremetrics

JULY 8, 2021

In order to run efficiently, they needed the right tool to analyze data from Stripe and segment their customers. Right away, its analytics tools made it easy to calculate key SaaS metrics and segment customers based on customizable attributes. Each plan can be run using Graphite with Grafana Dashboards. Table of Contents.

Payment Services 105

Payment Services Payment Solutions Payments SaaS Payments 105

Neil Patel

DECEMBER 16, 2020

You’ve poured a ton of time into creating a blog. Once you’ve started with affiliate marketing, you can gain more revenue from using more advanced affiliate methods. Affiliate marketing is an effective way for anyone with a blog or social media following to earn money. Use them wisely. What does this mean in practice?

Strategy 134

Strategy Marketing Social Media Software Review 134

User Pilot

OCTOBER 6, 2023

It attracts people (who’d otherwise be strangers) to become your customers. It helps you visualize the customer journey. But how can you use it? Which involves attracting the attention of potential customers through content and ads. case studies, alternative pages, etc.). They include: Awareness stage (ToFu).

B2B 103

B2B Development Team Review Software Review Marketing 103

User Pilot

MARCH 7, 2023

Do you want to get product growth insights but are unsure whether to use Amplitude analytics or not? However, with several alternative analytics options available, it is important to assess if it is truly worth the investment. In this article, we’ll discuss the features and limitations of Amplitude analytics.

Retention 95

Retention Data Analysis Scale Data 95

User Pilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Pendo is a product adoption platform famous for high-quality analytics solutions.

Software Review 98

Software Review Systems Review Underperforming Technical Team Mobile 98

Baremetrics

AUGUST 17, 2020

What features do your most active customers use? And if you can’t answer these questions, then chances are you don’t have the right SaaS analytics tools. In order to help you out, we put together a list of some of the best SaaS analytics tools out there. What are SaaS analytics tools? What’s my churn rate?

Payment Methods 124

Payment Methods Business SaaS Payment Solutions 124

User Pilot

OCTOBER 27, 2021

WalkMe provides better user analytics and customer support. Both platforms can be used without programming knowledge, but coding is necessary to fully customize them. If you’re looking for an affordable, code-free SaaS customer onboarding solution, Userpilot is a terrific alternative to Whatfix and WalkMe.

Software Review 98

Software Review Technical Review Onboarding Systems Review 98

User Pilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Pendo offers very robust analytics, but it comes at a high price. There are two.

Underperforming Technical Team 105

Underperforming Technical Team Software Review Onboarding Enterprise 105

User Pilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. There’s no simple answer to this question.

AI Search 97

AI Search AI Payment Solutions ChatGPT 97

Buffer Resources

MARCH 19, 2024

  The process is pretty straightforward and very similar to the kind of SEO you’d apply to a web page or blog post to get in to appear in Google search results.  YouTube keyword research Keywords are words or phrases that people use to search for content. Check out our guide to the YouTube algorithm for more.

Social Media 109

Social Media Engineering Trends Engagement 109