SaaStr

JUNE 7, 2021

If you don’t have tickets, lock in Early Bird pricing today and bring your team! When you get that thing where you’re a rational person and you think it will be great and 99 out of 100 people think it’s bad, that’s when you have opportunity. I was a software developer, a product person. Get tickets here.

Sales Hiring 337

Sales Hiring Underperforming Technical Team SaaS Headcount 337

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Scale 206

Scale Outsourcing Services Software Sales Hiring 206

User Pilot

JUNE 20, 2023

TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Apart from testing the demand for the product, idea validation helps teams assess if they have the necessary expertise and resources to build the product. Let’s get straight into it!

Underperforming Technical Team 87

Underperforming Technical Team Social Media Scale Interviewing 87

Stax

FEBRUARY 28, 2024

This is often due to misconceptions that they will have to develop this functionality from scratch (more on this later). An open API means that a SaaS provider has made its code available via documentation so your team can offer different features and services, such as recurring billing or invoicing. Accounting and bank reconciliation.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

SaaStr

JULY 29, 2019

What Order Should You Hire Your Management Team In? #4. Maybe even put that 25% at a different bank, and don’t touch it. They don’t go meet prospects in person, which is bad enough … because the competitor that does wins the deal. You’ll never look back and regret segmenting your CS team too early.

Sales Hiring 194

Sales Hiring Venture Capital Scale SaaS 194

Neil Patel

SEPTEMBER 22, 2020

For that amount, you can look forward to a big team entirely focused on your results. Founded in 2009, they’ve been constantly expanding their team and services. At this stage, they’re well known for providing top-notch Pay Per Click, Social Media Management, Conversion Rate Optimization, SEO, UH/UI Design, Web Development services.

Sales Hiring 144

Sales Hiring Outsourcing Services Social Media Underperforming Technical Team 144

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. Well, to most of you, that may not seem crazy today.

Payment Solutions 153

Payment Solutions Pricing Payments Payment Services 153

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Know your forever user.

Scale 157

Scale Payment Services Payment Methods Scaling 157

SaaSOptics

MAY 19, 2022

Below, we’ll dive into how to develop a customer acquisition strategy from start to finish. . How to Develop a Customer Acquisition Strategy. Funneling time, energy, and resources into developing a stellar customer acquisition strategy is only helpful if it’s designed with your target market in mind.

Acquisition 59

Acquisition Scale Strategy Software Review 59

User Pilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Userguiding and Product Fruits offer more features, but have very clonky and buggy UX and UI, which makes them feel ‘half-baked’ and offers a poor user experience. And these posts are literally not helping anyone.

Underperforming Technical Team 105

Underperforming Technical Team Software Review Onboarding Enterprise 105

User Pilot

JANUARY 10, 2024

Book a demo to discuss your needs with our team and get tailored solutions. It’s a critical part of the product development process that helps inform design decisions and ensure the final product aligns with user expectations. Your product team can work on identifying areas of the onboarding flow they can cut off.

User Experience 97

User Experience Interviewing SaaS Underperforming Technical Team 97

SaaStr

APRIL 23, 2019

So, there’s all these people who are just using debit cards, and just walking around with debit cards with 120 000 in the bank, or just using their personal card for all these things. ” We all have all these banks, and they’re a pain to deal with. It’s like, okay, that has to be inefficient.

Sales Hiring 168

Sales Hiring Sales Recruiting Scale Payment Methods 168

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Our team is in Room 111. They were self taught developers. Claire Johnson: If you don’t know us, I’d love to change that.

Scale 120

Scale Payment Services Payment Methods Sales Hiring 120

Upscope

JUNE 11, 2021

In an industry that is undergoing changes and disruption where brand matters more than ever and good and bad experiences are relayed on social media in minutes, it's a gift. They're replicating the physical experience from the comfort of their home and each bank website becomes a portal to collaborate on.

Sales Hiring 52

Sales Hiring Banking Underperforming Technical Team Social Media 52

SaaStr

JUNE 14, 2019

Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. Does Dave agree that if the money is on the table founding teams should take it? What are the clear differences between a good book and a bad book? Who is involved? How long does it take?

Sales Hiring 147

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 147

Unbounce

OCTOBER 1, 2019

Zola lets couples manage the whole process in one online space, offering thousands of products from hundreds of brands and providing a ton of flexibility. In just over a year , they (along with the rest of Zola’s marketing team) managed to: Build and launch 300+ custom landing pages for Zola’s specific audience segments.

Scale 111

Scale Marketing Underperforming Technical Team Merchant Services 111

Casey Accidental

OCTOBER 20, 2020

Google, for example, has an ads business, a vertically integrated hardware business for the Pixel and Google Home, a developer platform in Google Play, an enterprise SaaS product in Google Cloud, consumer subscription with YouTube Music and YouTube TV, and many light marketplaces like Google Shopping and Google Flights. Consumer Branding.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

Intercom, Inc.

OCTOBER 13, 2020

ML products also require us to manage relatively large technology risks – this is an area where, unlike in most other product development, technical limitations might render the entire design impossible. Resolution Bot is a product that automatically answers the repetitive questions faced by customer support teams.

Artificial Intelligence 281

Artificial Intelligence Machine Learning Underperforming Technical Team Development 281

Neil Patel

OCTOBER 1, 2019

I need that traffic, not only to drive new revenue but, more importantly, to pay my team members. The concept of not being able to pay my team on any given month is scary, especially when your business is bootstrapped. How to build tools without hiring developers or spending lots of money. So what did I do?

Software Review 111

Software Review Underperforming Technical Team Trends Social Media 111

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. So they created a software that provides control, visibility, and payment methods for corporate finance teams. Nico: Correct.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

Upscope

JUNE 9, 2021

A couple of them our team did. This is so trIue because I'm currently working at a call center and feel trapped, emotionally unstable, weak , I'm driving myself crazy and I don't want to talk to anyone. Ive been working for collections for a bank for almost a year and its soul crushing the management are awful.

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

SaaStr

AUGUST 9, 2019

Here’s what Eyal and Megan talk about: How to develop software faster. But I think what it boils down to is also how newer technology is being developed and the ability for it to inter-operate with other platforms. This podcast is an excerpt of Eyal and Megan’s session at SaaStr Annual 2019. Missed the session?

SaaS Payments 137

SaaS Payments Cloud Technical Review Scale 137

Kellblog

DECEMBER 27, 2021

My point was that this is normal and healthy: you can long Miami and Austin without shorting Palo Alto which, by the way, would have been a bad idea in 2020. Is web3 going to change everything because, as Chris Dixon argues, the best entrepreneurs and developers have learned not to build atop centralized platforms? Web3 hype peaks.

Blockchain 143

Blockchain Technical Review Venture Capital Sales Hiring 143

Andreessen Horowitz

OCTOBER 16, 2023

Bansal shares this and other key milestones and frameworks for company building in conversation with a16z general partner Peter Levine; enterprise deal team partner Satish Talluri (who was a director of product and growth operations there); and Sonal Chokshi. the night before it was to IPO). So that was really the insight.

Product Marketing 82

Product Marketing Scale Sales Hiring Sales Recruiting 82

Sales Hacker

MAY 22, 2020

And the vast majority of people think they’re bad for business and branding. If someone’s already bored on your website and wants to leave it, why is it bad to give it another shot and try to catch their attention before they leave? Payment will be delivered via PayPal or bank transfer. The answer lies in pop-ups.

Payment Methods 111

Payment Methods SaaS Payments Payment Services Sales 111

SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. So Plaid, we build the infrastructure that lets consumers interact with their bank accounts on the web. Enter the platform company. Zach : Yet.

Payments 149

Payments SaaS Payments Banking Underperforming Technical Team 149

Sales Hacker

DECEMBER 20, 2018

In other words, I genuinely believe the most exceptional teams are the ones comprised of a variety of different personalities, cultures, ethnic backgrounds, ages, differing religions, gender, etc. In my experience, diversity has a powerful impact on a sales team and drives profitability to your business. The power of a promise.

Sales Hiring 64

Sales Hiring Technical Advisors Underperforming Technical Team Technology 64

Sales Hacker

AUGUST 4, 2020

Matt is the founder and CEO of North 6th Agency (N6A), a leading brand communications agency based in New York City. What we do is we align what we call credibility assets, which when you think about it are, historically when you think of a PR firm, their role in helping brands is getting credibility assets. It’s Sam Jacobs.

Scale 105

Scale Sales Hiring Sales Recruiting Outsourcing Services 105

Sales Hacker

SEPTEMBER 30, 2019

Vikas’ Journey from Sales Engineer to Managing a BD Team (22:20). He leads Kustomer’s sales and customer experience departments, overseeing sales, business development, implementation, customer success, and support. Vikas builds teams that follow this ethos. And that just wasn’t the job back in those days as a developer.

Sales Hiring 50

Sales Hiring Startup Scale Sales Recruiting 50

SaaStr

JULY 1, 2021

We work with brands across the industry, like IBM, Disney, Intuit, Microsoft to help them build better products to understand what their users are doing. The second is pulling more around values, and how we approached team building. Even as a three person team, we went through an exercise to figure out what do we stand for, as a team?

VP of Engineering 275

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 275

FastSpring

DECEMBER 8, 2022

And we had a variety of software offerings, everything from WordPress themes and plugins, a local development tool called Local and then had very SaaS like elements to our offering there. That’s generally how globalization would come into play with the brands I’ve worked with in the past.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

The Marketing & Growth Hacking Publication

FEBRUARY 17, 2019

What I always tell brands during our first session. Photo by rawpixel on Unsplash Nowadays everyone has a great idea they are developing. You have a shoe brand? Create an Instagram and do pictures of the product in situation that matches the identity of the brand. They all believe in it. your potential customers.

Content Marketing 40

Content Marketing Marketing Sales Hiring Social Media 40

SmartKarrot

AUGUST 22, 2022

What is their experience surrounding your brand like? VOC is often used in marketing, product development, sales, customer service, and management. It is a meaningful way to gain insights into what your customers want, how they perceive your brand, and whether or not they are satisfied with your products or services.

Social Media 10

Social Media Scale Banking Marketplace as a Service 10

Intercom, Inc.

JULY 26, 2018

Remarkably, the team stuck around with few exceptions. I’m not a good developer, but I know enough to sort of be dangerous. I’m not a finance guy; I was doing the numbers every month enough to show that we still had money in the bank. This is a bad situation.” Hard conversations ensued. I would have noticed this!”

Sales Hiring 137

Sales Hiring Underperforming Technical Team Startup Finance 137

Chart Mogul

APRIL 20, 2022

Nike is one of the best-known brands in the world today. Since its public listing in 1980, Nike has returned its investors over 1200x their original … Nike is one of the best-known brands in the world today. Later in Nike’s journey, its bank, Bank of California, fired it. 2) Hire a Team of Believers.

Startup 97

Startup Payment Methods Sales Hiring Banking 97

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Our bank account takes a hit. Selling to Big Companies. The Pirate’s Guide to Sales. Top of Mind.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Intercom, Inc.

OCTOBER 15, 2020

Then I worked on “Pokemon: Mac and Cheese” for Kraft” Bob: When I was part of the new product team, we would not only design things we also worked with suppliers and would fly all over the world to actually get those lines up and running and do that kind of stuff. Because I think it’s an area that’s lacking in literature.

Sales Hiring 265

Sales Hiring Sales VP of Engineering Underperforming Technical Team 265