User Pilot

MARCH 21, 2024

User sentiment data regarding the positive and negative emotions the user experiences while interacting with your brand. Psychographic data such as the user’s core, values, religious views, hobbies, and interests. Analyze data to find similarities and patterns among your users.

Sales Recruiting 105

Sales Recruiting Underperforming Technical Team Interviewing Social Media 105

User Pilot

APRIL 24, 2025

Want to advance your career in product management or find top talent for your team? Stripe They’re looking for a senior Product Manager to lead a pillar within our LPM Cost Optimization team. An individual with excellent communication skills, adept at influencing both user-facing and partner-facing stakeholders.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

Intercom, Inc.

NOVEMBER 7, 2019

Here are five quick takeaways: The founders of Spendesk noticed that, while the B2C space was innovating with peer-to-peer quickpay options, nothing like that existed in the B2B space (which often lags a few years behind the consumer market). Instead, focus on fostering a culture of communication and feedback loops between the team.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

OpenView Labs

APRIL 2, 2020

It blurred the lines between B2C and B2B products as enterprise companies began demanding the same kind of intuitive, well-designed user experience featured in consumer products like mobile apps. This time, it’s less about blurring the lines between B2C and B2B than it is about getting rid of them all together.

Marketing 96

Marketing B2C Underperforming Technical Team Enterprise 96

Intercom, Inc.

NOVEMBER 11, 2021

Samuel Hulick: I actually started as a full stack developer. Back in those days, and this was like over 10 years ago, the developer would get a Photoshop file that had all of the different interface elements. So, growth team, in this quarter, we want you to go and try to pull the levers to increase day seven engagement.”

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

SaaStr

DECEMBER 31, 2019

She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients. Ciara : Craig’s designed and led teams at enterprise and consumer companies including Salesforce, eBay, and Google.

Enterprise 154

Enterprise Underperforming Technical Team Scale B2B 154

User Pilot

MARCH 30, 2025

However, there are good and bad ways to approach this tactic. If your announcement doesnt show any value for using the mobile app, then users will see no reason to do it. This means you must consider what its purpose is in the first place, and once youre clear on what value it brings to users, then you can better promote it to them.

Acquisition 65

Acquisition Mobile Software Review Social Media 65

User Pilot

FEBRUARY 24, 2025

Meta is looking for an Operations leader to join the Product Data Operations (PDO) team. As a Manager on the PDO GenAI team, you will be responsible for managing a team of Project Managers to supply product teams with critical data and data labeling for Meta’s GenAI products. Who would be a BAD fit for this job?

Technical Advisors 52

Technical Advisors Data Management Scale 52

FastSpring

APRIL 13, 2023

Across markets, companies were “taking big data sets and visualizing them in interesting ways to create user experiences.” Experience is the keyword here. Thanks to massive technological advances happening in big data and AI, Justin saw new possibilities for improved user experiences with a brand. And he wanted in.

Payment Methods 147

Payment Methods Marketing Payments SaaS Payments 147

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. They aren’t alone.

Scale 96

Scale Startup Technical Review Software Review 96

Intercom, Inc.

DECEMBER 21, 2021

Later’s Farhan Virji on adapting B2C support strategies for B2B teams. On the surface, B2B customer support issues might look quite different from those of B2C. Webflow’s Maggie Hott on building a scalable sales team from the ground up. Intercom on Product: Keeping the momentum going as you scale. Not work, work, work.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Totango

JULY 18, 2018

Customers often turn to Customer Service or Customer Support teams for help throughout the customer journey. From onboarding challenges, to user experience difficulties, to product misfires, the Customer Support or Customer Service agent is often the customer’s “first responder.”. The current state of Customer Support.

Customer Support 57

Customer Support Customer Success Retention Underperforming Technical Team 57

User Pilot

JUNE 19, 2020

If it’s bad, and the product doesn’t meet your user’s expectations – they are inevitably going to churn. That’s why product experience is a make-or-break for your business and you should pay attention to improving it. What is product experience? How does product experience affect retention?

Onboarding 83

Onboarding Underperforming Technical Team Retention Education 83

ChurnZero

JULY 12, 2019

Perhaps product problems, loss of a key user in the account, a bad use case… Sure, these are some reasons why customers may churn, but the reality is that your churn rate is deeply connected to the quality of onboarding journey your users go through. Do you need to improve team communication? Check Slack.

Scale 75

Scale Onboarding Customer Success Underperforming Technical Team 75

Neil Patel

MARCH 30, 2021

According to Redevolution , Google displays web pages in their search results based on the authority and relevance of the page to enhance the user experience. You and your marketing team need to understand this. That is part of the user experience, getting new fresh content on demand.

Social Media 145

Social Media Engineering Sales Hiring Branding 145

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. They aren’t alone.

Scale 69

Scale Startup Technical Review Software Review 69

User Pilot

APRIL 29, 2021

Other software requires direct integrations and developer participation to create more complex product experiences. This decreases the strain on your customer success teams. It doesn’t require heavy developer investment to get set up. Pendo offers four different subscription plans: Free, Team, Pro, and Enterprise.

Software Review 52

Software Review Onboarding Software SaaS 52

Hull

JULY 9, 2020

I personally believe that it is, I mean, apart from the market differences like B2B, B2C, there's a few. Romain (03:53): One of the other ways that we can see that is obviously B2B versus B2C. Michael (07:15): And then I can speak to the B2C side of things and then I'll pass it over. David (13:45): Okay.

B2C 52

B2C Underperforming Technical Team B2B Data 52

Unbounce

MARCH 8, 2023

For example, Larry Kim, CEO of MobileMonkey , says they developed a Free Keyword Tool for the Wordstream website. And while developing an interactive lead magnet might seem like a lot of work (you probably need someone who knows how to code), Larry says they were able to generate a huge number of leads as a result. Lash extensions!

Marketing 52

Marketing Entertainment Interviewing Underperforming Technical Team 52

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. They aren’t alone.

Scale 40

Scale Startup Technical Review Software Review 40

SmartKarrot

OCTOBER 26, 2022

However, far too often, companies do not have a set process in place for developing these crucial client relationships. Since this is a corporate decision, you should consult with other departments of the organization, like the marketing team, a customer success team , and business stakeholders.

B2B 11

B2B Management Underperforming Technical Team Software Review 11

FastSpring

MARCH 6, 2025

To learn more about how they did it, listen for the full insights into: How oeksounds pricing and trial options make their products more accessible to more users. Why the user experience and user feedback is so important for improving and marketing plugins. And then they feel bad about the plugin.

Payment Methods 146

Payment Methods Business Payment Solutions SaaS Payments 146

Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

Frontegg

SEPTEMBER 9, 2021

With organizations scaling up exponentially in a matter of months and end-users expecting nothing but the best user experience (UX), passwords are being seen as the next big casualty, and rightfully so. The modern user wants a frictionless experience with zero compromises. Customer Ops and Product Enablement.

Underperforming Technical Team 98

Underperforming Technical Team Scale Technical Review Software Review 98

User Pilot

APRIL 7, 2023

When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. However, customer insights can help your teams understand all aspects of your B2B partners.

B2B 98

B2B Underperforming Technical Team B2C Scale 98

FastSpring

DECEMBER 8, 2022

Whether you’re trying to manage reduced tax rates, customized taxation, tax-exempt transactions, B2C or B2B — everything is handled for you. And we had a variety of software offerings, everything from WordPress themes and plugins, a local development tool called Local and then had very SaaS like elements to our offering there.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

GetUplift

DECEMBER 12, 2021

All the analytics, automation tools, machine learning, and other buzzwords will never help you create high-converting experiences for your prospects if you fail to leverage the one component that matters more than anything else in marketing, emotion. This guide provides a detailed breakdown of my emotional marketing process.

Payment Methods 126

Payment Methods Marketing Payment Solutions Underperforming Technical Team 126

Sales Hacker

JANUARY 21, 2025

Prior to Docusign, Rob spent over ten years at Adobe, leading the global sales and go-to-market teams for their Digital Media Business Unit and holding responsibility for over $7B in revenue. Leading a large, remote-first team. Highlights: 06:07 – 3 lessons from B2C to that B2B marketing needs to learn.

Scale 99

Scale Scaling Strategy Sales Hiring 99