SaaStr

DECEMBER 20, 2023

In that case, is PLG cheaper for expanding the base than their sales-driven process? “I think it’s both if you look at scale,” Henry says. “PLG is cheaper, right? For example, Google and AWS are already ZoomInfo customers, but only certain sub-segments within those businesses – not the entire org.

New CTO 316

New CTO Scale Sales Hiring CTO Hire 316

Intercom, Inc.

FEBRUARY 26, 2018

Innovative startups. The first army are innovative startups. I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. Basic marketing and selling at a global scale is becoming easy too.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

Intercom, Inc.

OCTOBER 25, 2021

Our leading customer communication platform is used by the most innovative companies worldwide, such as Unity, Spendesk, (add approved customer logos in here). Startup party: RSVP for our exclusive evening party to close the week on November 3rd in partnership with AWS and Aircall. Apply for a mentorship meeting here.

AWS 198

AWS Scale Innovation Startup 198

SaaStr

MARCH 1, 2024

The Pace of AI is Increasing Dramatically Something ground-shifting has been happening over the last five years — the pace of innovation. If we project out and keep the pace of innovation, think about what will happen in the next five years. The pace of innovation is dramatically fast.

Generative AI 298

Generative AI Outsourcing Services AI Software Review 298

Tom Tunguz

NOVEMBER 8, 2023

Executive teams and boards are demanding innovation with LLMs and data. The Pendulum Swings to Small Data : Modern Mac laptops have the same computational power as the AWS servers Snowflake used to launch the company. The Decade of Data Continues : The pace of innovation within the data world continues to accelerate due to data.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

Tom Tunguz

JANUARY 14, 2021

Cloud Data Lakes are the future of large scale data analysis , and the more than 5000 registrants to the first conference substantiate this massive wave. Mai-Lan Tomsen Bukovec, Global Vice President for AWS Storage will deliver one of the keynotes. On January 27-28, Dremio host their second Subsurface conference.

VP of Engineering 203

VP of Engineering Cloud Data AWS 203

SaaStr

DECEMBER 13, 2021

Open Source is one of the most successful enablers of global innovation in history, and Linux has grown into the most important software platform in the world, dominating every market it enters. For us, the SaaS model Amazon Web Services (AWS) offered was an amazing one to look at. Open Source is an innovation that’s here to stay.

Enterprise 246

Enterprise AI SaaS AWS 246

Intercom, Inc.

MARCH 26, 2020

All of Intercom’s production infrastructure is provided as a service to Intercom by Amazon Web Services (AWS). AWS is the leading cloud provider in the industry, and we leverage their portfolio of globally redundant services to ensure Intercom runs reliably. We continue to ship new and innovative products.

AWS 192

AWS Business Scale Cloud 192

Tom Tunguz

SEPTEMBER 11, 2014

AWS has decreased prices for EC2, elastic compute cloud, and S3, simple storage service, 42 times in eight years. The first manifestation of large scale, near-free compute I’ve seen is in machine learning. Cloud computing prices are hurtling to zero. Storage is following a similar path.

Innovation 100

Innovation Machine Learning Artificial Intelligence Scale 100

Intercom, Inc.

AUGUST 30, 2022

But these days, there are so many innovative and impactful tools that can massively streamline your workflows and help to set you up for success as you scale. This is especially important for small teams, where you need to operate at a scale far beyond your headcount (without burning out your team by working around the clock).

Scale 163

Scale Payment Services Startup AWS 163

Tom Tunguz

JANUARY 28, 2020

If you’ve used the AWS IAM (identity access management) console, you realize how complex access control has become. Assume this happens at some scale in the enterprise. Cloud is more expensive for larger enterprises. Many are considering moving back to their own infrastructure and using the cloud to manage bursts.

VPCs (Virtual Private Cloud) 223

VPCs (Virtual Private Cloud) Cloud Enterprise Data 223

Intercom, Inc.

APRIL 19, 2018

Rich Archbold , Senior Director of Engineering, has been at the forefront of codifying and scaling this philosophy over the past few years. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams. What it means to Run Less Software.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

FastSpring

NOVEMBER 9, 2023

Looking to join SaaS founders and tech enthusiasts who are discussing the most innovative trends for SaaS companies? Since 2016, SaaS North has been recognized as THE Canadian hub for rapidly-scaling SaaS founders and their teams. If so, join FastSpring at the SaaS North November 15-16th!

Merchant Services 158

Merchant Services SaaS Payments Payment Methods Payment Services 158

Clouded Judgement

FEBRUARY 2, 2024

Amazon on AWS : “…customers are continuing to shift their focus towards driving innovation and bringing new workloads to the cloud. The hyperscalers benefit from massive scale, distribution, trust and depth of customer relationships in ways no other software companies do. Sometimes new workloads are AI related.

Cost optimization & reporting 167

Cost optimization & reporting Cloud Azure AWS 167

SaaStr

AUGUST 20, 2019

In this session, Anna and Sameer will highlight SendGrid’s journey from growth stage through acquisition and why focusing on people and culture is mission critical to success as a company goes through the scaling process. We should talk about that more and then we can scale that more? Want to see more content like this?

Scale 154

Scale Acquisition Scaling Sales Hiring 154

CloudGeometry

FEBRUARY 7, 2022

It is the secret to effective tiering and scaling. Given the speed and intensity of competition in this market, it’s essential to SaaS success at any scale — and at any point on the lifecycle of your SaaS product offering. Let’s take a closer look at what that means and how it works.

Well Architected Framework 130

Well Architected Framework SaaS AWS Construction 130

Sales Hacker

APRIL 23, 2024

Lessons learned from scaling innovative products and go-to-market motions at AWS. 32:49 – Challenges faced and insights gained during Linda’s time at AWS. Why a modern go-to-market approach requires moving beyond legacy CRM systems. The power of cold outreach and persistence in finding the right co-founders.

Sales Recruiting 116

Sales Recruiting Scale AWS Management 116

Blulogix

MAY 19, 2025

AWS, Azure, SaaS providers) Self-service visibility for internal stakeholders and finance teams BluLogix helps public sector IT organizations implement these capabilities without overhauling existing ERP or finance systems. Youre deploying smart devices, generating rich telemetry data, and providing actionable insights to customers.

Traceability 59

Traceability Payment Features compliance Azure 59

Scytale

NOVEMBER 18, 2024

With Scytale’s compliance automation platform, MSPs can seamlessly scale compliance offerings to their clients, increase efficiency, and improve customer satisfaction. However, attempting to manage compliance at scale can be overwhelming as well as resource-intensive.

compliance 52

compliance Management AWS Innovation 52

Intercom, Inc.

JANUARY 24, 2019

We’re helping startups and scale-ups that are strategically aligned with Salesforce, which is actually very important in terms of actually delivering solutions. Salesforce AppExchange: Celebrating 10 Years of Innovation and Growth from Salesforce. Scaling support for early-stage startups. Maintaining an innovative edge.

Scale 151

Scale Machine Learning Artificial Intelligence Technical Review 151

Clouded Judgement

SEPTEMBER 19, 2023

If you want features in your lakehouse (on top of open source Iceberg) for ingestion, CDC, streaming (file loading, Kafka connect, etc), schema evolution, compaction, optimization, time travel, snapshots, auto-scaling, maintenance (no more writing spark jobs to delete snapshots!), A natural question is “why do we have two tiers?

Data 130

Data Government Scale GCP(Google Cloud Platform) 130

SaaStr

SEPTEMBER 13, 2020

But it is really incredible and inspiring to see how these companies and these cloud leaders have ushered in this new phase of innovation and growth, even in the hardest moments of society. We’ve all seen AWS and what they’ve done with their platform. Even at spectacular scale, they’re still growing at 30%.

Sales Hiring 229

Sales Hiring Scale Payments Cloud 229

Intercom, Inc.

MARCH 16, 2022

Intercom is a product-led company, focused on maximizing product innovation and development velocity. This means we know what it means to design and build for reliability, with solutions that are proven at scale. “We The foundation of our operational health is availability. Without rock solid availability, nothing else matters.

Software Review 118

Software Review Technical Review Management Systems Review 118

Intercom, Inc.

NOVEMBER 5, 2019

Enabling all these conversations and interactions between businesses and their customers requires an extremely robust storage system that can scale as the data set expands – our storage needs, after all, have to keep pace not just with our own growth, but with the combined growth of all our customers. Evaluating AWS Databases.

AWS 99

AWS Engineering Scaling Data 99

Intercom, Inc.

JANUARY 9, 2020

While Elias appreciates our product innovation and personal support: . “[It] Modern consumers expect fast, personalized responses through live chat, and doing so at scale is exactly where Intercom shines. They want to be notified by Slack? Not a problem! They want to be notified on their phone? Not a problem! Desktop notifications?

Technical Review 20

Technical Review Scale AWS Software Review 20

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 109

Cloud Scale AWS Machine Learning 109

Sales Hacker

FEBRUARY 2, 2024

One thing we’ve learned in helping our founders and operators scale their businesses is that cash is one of their most precious resources. This is especially critical for startups and younger companies, who don’t have the resources of a large scaled marketing team. Sponsor shoutout: Flex. Cashflow is the lifeblood of a business.

Metrics 122

Metrics Revenue Scale Marketing 122

Frontegg

OCTOBER 14, 2020

Tel Aviv, October 14, 2020 – Frontegg , creators of the first platform for fast-tracking SaaS development and innovation, today announced a $5M Seed round led by Pitango , with backing from i3 Equity and Global Founders Capital. Before AWS, engineering teams had to scale their own infrastructure.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

Andreessen Horowitz

APRIL 30, 2024

ABOUT IN THE VAULT “In the Vault” is a new audio podcast series by the a16z Fintech team, where we sit down with the most influential figures in financial services to explore key trends impacting the industry and the pressing innovations that will shape our future. Follow this show on our podcast feed so you don't miss an episode.

Development 109

Development Technical Review AWS AI 109

Frontegg

MAY 27, 2021

Product-Led Growth (PLG) is a consumer-centric scaling, conversion, and retention philosophy that uses the product itself as the primary growth driver. This innovative software tool is a proven and tested customer engagement booster. So pick accordingly. #1 1 Intercom. Best For: User Journey Planning and Optimization. 4 Pendo.io.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

SaaStr

JUNE 3, 2020

And then I spent a year at Salesforce working on Marc Benioff’s extended leadership team, and really had a chance to learn how important trust can be, and also really learn from Salesforce, from Mark, how do you really build a global SaaS leader at scale? They can make donations for those charities.

Software Review 249

Software Review Scale Technical Review SaaS 249

CloudGeometry

APRIL 25, 2022

Start assessing what you will need to do by reviewing the AWS Well-Architected Security Pillar design principles and Google’s DevOps tech: Shifting left on security. #2 Data Protection Classify, encrypt, manage and monitor data at rest and data in transit Incident Response There will be security incidents you have not anticipated.

Enterprise readiness 130

Enterprise readiness Enterprise Technical Review Software Review 130

Point Nine Land

JANUARY 30, 2019

How the AI wave could impact the B2B software industry in the next decade Last year I explained in a video, embedded below, that I believed the B2B software industry was entering a new stage: the SaaS wave was now in its deployment phase, and at the same time, the next big innovation wave, driven by AI, was in its installation phase.

AI Search 70

AI Search AI B2B Software 70

Valerian Tech

JULY 18, 2023

Serverless platforms, such as AWS Lambda and Azure Functions, automatically scale resources based on demand, providing agility and cost optimization. Kubernetes, an open-source container orchestration platform, has gained popularity for automating container deployment, scaling, and management.

multi-cloud Kubernetes 52

multi-cloud Kubernetes K8S orchestration (Kubernetes) Cloud CTO Hire 52

Stax

APRIL 17, 2025

As these ecosystems evolve, ISV partnerships have become essential for companies looking to scale, reach new markets, and offer integrated ISV solutions. AWS, Microsoft, Salesforce) to integrate, co-market, and grow together. TL;DR An ISV partner collaborates with large platforms (e.g.,

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

Chart Mogul

NOVEMBER 30, 2023

The company’s sole analyst at that time used AWS Athena to query them from the S3 bucket, created additional materialized views to combine and aggregate them, and visualized them into dashboards with Superset using its AWS Athena connector. We used our daily AWS RDS snapshots and loaded them daily to Snowflake tables.

Engineering 52

Engineering K8S orchestration (Kubernetes) Data AWS 52

User Pilot

APRIL 30, 2024

Microsoft offers enterprise solutions, productivity suites, and cloud services for both B2B and B2C sectors, emphasizing innovation and efficiency. It’s suitable for businesses wanting control over their infrastructure and the ability to scale. If you want to know more about how Userpilot can help you, book a demo now.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104