CloudGeometry

MARCH 22, 2022

SaaS business metrics are not hard to find ; we won’t analyze them in-depth here. As it turns out, SaaS operational platform metrics are also abundant. However, it is still too often the case that business metrics and operations metrics live in parallel universes. We’ve written about this before.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

SaaStr

AUGUST 7, 2021

Some investors bet on the best engineering teams. So I always have to pass here, no matter how good the metrics look today. “Quarterly MRR”, 100% Gross Margins, and Other Crazy Metrics. But if your metrics make truly zero sense, to me, that’s a flag. Gaming the metrics doesn’t help here.

Sales Recruiting 336

Sales Recruiting Scale AWS Investment 336

SaaStr

FEBRUARY 22, 2023

How many sales reps, how much marketing spend, how many engineers will you really need? What will your ACV really be? How can that scale over time? What evidence is there that you can charge what you think you’ll be able to? What will it really, truly cost? How will your conversion funnel work? How will you fund it?

Scale 198

Scale Sales Hiring Venture Capital AWS 198

Clouded Judgement

MARCH 31, 2023

The majority of COGS (revenue less COGS = gross profit) fall in hosting costs (ie AWS), and some customer support. Or hire less engineers but write more code with tools like GitHub Copilot. Or hire less data engineers but write more SQL queries. What do I mean by this? The list goes on.

Cloud 130

Cloud Sales Hiring AI Headcount 130

CloudGeometry

MARCH 3, 2022

Proven best practices that help both finance & engineering teams Of course, not all customers want to pay for all the features. Billing events and unit metrics The variable cost model of cloud platforms has forever changed how compute resources are bought and paid for and consumed. This is known as a unit metric.

Well Architected Framework 130

Well Architected Framework VPCs (Virtual Private Cloud) SaaS Cloud 130

Sylvia Ng

FEBRUARY 17, 2016

Putting together a job description for a Growth Engineer? The below tidbits are taken from 30+ job descriptions for Growth Engineers, all from tech companies such as Asana, Airbnb, AdRoll, Cybercoders, Mircosoft, UXPin, and Zenefits, to name a few. What do all these job descriptions tell us about growth engineering? Innovative.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

Baremetrics

DECEMBER 7, 2023

The main benefits of categorizing your SaaS company’s expenses are more accurate metrics and forecasts, and getting a better understanding of your company’s overall spending. While not a GAAP-metric, it’s widely adopted and understood (examples here , here and here ). This is a v2.0 Finally, add the software account.

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

SaaStr

APRIL 26, 2024

Culture Structure You want a culture of checking results and having metrics to evaluate those results from the LLM or a more traditional model. You want a culture that focuses on your metrics and evaluating what’s important to you. Whatever the metric is, you have to translate that into a concrete metric.

AI Search 204

AI Search AI Artificial Intelligence Scale 204

SaaStr

OCTOBER 31, 2019

What I’m going to do is talk a little bit about what we’ve seen over the course of the last year and then also talk about some metrics we track or we encourage our founders to track as they’re building their businesses, and then, lastly, try to go through a few predictions for the next couple of years.

Cloud 100

Cloud Scale AWS Machine Learning 100

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. If you don’t have the time to watch the whole session, here are the main metrics you should be mindful of. MRR, obviously. We talked about churn.

SaaS Payments 229

SaaS Payments Metrics Payment Methods Scale 229

ProfitWell

MAY 12, 2020

ProfitWell — SaaS B2B company ProfitWell has a number of software products designed to help SaaS companies improve their outcomes, including the free ProfitWell Metrics analytics software for SaaS. Google App Engine — Google's cloud platform allows developers to use all the most common development tools in the cloud.

Cloud 59

Cloud Azure SaaS Underperforming Technical Team 59

Intercom, Inc.

JANUARY 12, 2022

. “[Our research] opened up new markets for this product without them having to go through the other kinds of experimentation they were originally planning” After doing a bunch of analysis and digging into it, they realized the videos were too slow in certain countries because of where their data centers or AWS environments were located.

Data 151

Data Airlines AWS Underperforming Technical Team 151

OpenView Labs

MARCH 16, 2021

Selecting the right usage metric. There are numerous potential usage metrics that SaaS companies could use in their pricing. Picking the wrong usage metric could have disastrous consequences for long-term growth. The best usage metric meets five key criteria: value-based, flexible, scalable, predictable, and feasible.

Pricing 52

Pricing Payments SaaS Payments Payment Solutions 52

ProfitWell

MAY 15, 2020

Google Compute Engine (GCE), Digital Ocean, and Amazon Web Services (AWS) are all good examples of IaaS. Some PaaS examples include Windows Azure, Google App Engine, and Force.com. You can get started with a pricing audit, completely free through ProfitWell Metrics to see where you need to improve in terms of pricing.

SaaS Payments 75

SaaS Payments Payment Services Payment Solutions Payments 75

Sales Hacker

FEBRUARY 2, 2024

Now, let’s take this idea and apply it to the world of marketing metrics. Knowing that people are incentivized by what they’re rewarded for, marketing metrics boil down to alignment. If revenue is the North Star metric, everything you do should drive towards that. They are a vanity metric. Our unanimous pick?

Metrics 91

Metrics Revenue Scale Marketing 91

Chart Mogul

JUNE 23, 2022

You might be hard-pressed by your AWS bill but you’re not going to start replacing the engine to lighten the load mid-flight. If you’re finding yourselves thinking “I’m not sure if we can 100% trust our metrics” — happy to get you set up with ChartMogul for comparison & data audit.

SaaS 52

SaaS DevOps as a Service Marketplace as a Service Forecasting 52

Intercom, Inc.

OCTOBER 1, 2020

Eoghan would do visual design; Ciaran, David, and then later on, Darragh, would start to engineer it. And everyone, in most product-led start-ups, everyone is basically the product team, or the R&D team – designers, engineers, PMs, et cetera. So that’s one challenge, just the internal product engineering teams themselves.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

Eoghan would do visual design; Ciaran, David, and then later on, Darragh, would start to engineer it. And everyone, in most product-led start-ups, everyone is basically the product team, or the R&D team – designers, engineers, PMs, et cetera. So that’s one challenge, just the internal product engineering teams themselves.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Chargify

AUGUST 17, 2020

Backed by an army of developers, data engineers, and finance professionals, this events-based billing model allowed these large companies to directly link the value that their services provided with the cost presented on a customer’s invoice. How AWS Does It. What Amazon Web Services and Twilio Get Right.

AWS 98

AWS Payment Services SaaS Payments Payments 98

Tom Tunguz

NOVEMBER 8, 2023

Most sophisticated data teams run like software engineering teams with product requirement documents, ticketing systems, & sprints. The Semantic Model Becomes a Must-Have: Semantic models unify a single definition across an organization for a particular metric. Looker did this within the context of a BI system.

Artificial Intelligence 191

Artificial Intelligence Trends Data Software Review 191

SaaStr

DECEMBER 20, 2019

Befofe that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. Why does Manny believe it is so important to track pipeline coverage as one of your core metrics? This episode is sponsored by Brex.

Scale 141

Scale Sales Hiring Construction Education 141

User Pilot

FEBRUARY 21, 2023

For example, James, a Senior Product Manager, writes: Heap is great for getting answers quickly on user behaviors without needing to spend engineering effort. Customers praise Heap mostly for its easy and code-free set-up and intuitive user interface. Heap vs Pendo: Heap Review. His is not an isolated opinion.

Software Review 98

Software Review Underperforming Technical Team Technical Review Systems Review 98

SaaStr

DECEMBER 20, 2023

For example, Google and AWS are already ZoomInfo customers, but only certain sub-segments within those businesses – not the entire org. The Takeaway — While 2024 should be a bit more predictable, the most important metrics ZoomInfo is focusing on now are utilization and engagement.

New CTO 242

New CTO Scale Sales Hiring AWS 242

OpenView Labs

AUGUST 8, 2019

Freemium can be an amazing acquisition engine, opening the top of the funnel and halving your customer acquisition costs (CAC) during a period where the industry as a whole sees CAC on the rise. More and more companies, especially at the seed stage , are building freemium and free trial offerings to acquire prospective users.

Scale 40

Scale AI Search AWS Acquisition 40

SaaStr

SEPTEMBER 12, 2019

Ashley Smith, Venture Partner at OpenView provides insight on what investors are looking for in product metrics and growth indicators so you can capitalize on your product’s story for funding. ” Was obsessed with mathematics, went to college at 16, became an engineer. There’s no UX engineer. I love Expensify.

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

SaaStr

JANUARY 28, 2020

And I remember being at that Dreamforce in 2009, which was awful. I love, like to me, the best, sit back, go way back when at Salesforce, some of the best salespeople started as sales engineers, because they knew the product inside it out, but then they also had a real desire to go into sales. I mean, literally. It was a real desire.

Sales Hiring 204

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 204

Sales Hacker

AUGUST 7, 2020

Amazon Web Services (AWS). Onboarding & Enablement Manager – Solutions Engineering. Manager, Solution Engineering, Canada. Senior Solutions Engineer. Praxis Metrics. Post-Acute Sales Representative. Medline Industries, Inc. Senior Strategic Account Executive. Jellyvision. Kate Vango. Rita Jusztina Varga.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

Tom Tunguz

JANUARY 14, 2021

Mai-Lan Tomsen Bukovec, Global Vice President for AWS Storage will deliver one of the keynotes. Data engines query the data rapidly, inexpensively. Data modelling companies create single definitions of metrics for consistency across organizations. On top of these lakes, data movement companies move data to the right consumers.

VP of Engineering 191

VP of Engineering Cloud Data AWS 191

Audacix

JUNE 9, 2023

Table Of Contents As a software engineering leader, you know application security is no longer an activity that you can palm off to someone else. Snyk is a valuable tool for a software engineering manager like you who wants to ensure their web applications are secure without compromising on the benefits of open-source software.

Software Review 66

Software Review Software AWS DevOps as a Service 66

Clouded Judgement

SEPTEMBER 19, 2023

Typical data lake storage solutions include AWS S3, Azure Data Lake Storage (ADLS), Google Cloud Storage (GCS) or Hadoop Distributed File System (HDFS). Compute engine (query engine): Performs the actual data retrieval. The Hive engine gave us more efficient access patterns to data lake storage.

Data 130

Data Government Scale GCP(Google Cloud Platform) 130

SaaStr

DECEMBER 14, 2021

Commoditization From AWS & Google Cloud. Every piece of marketing collateral had to be rewritten, and the needed AE background shifted from an engineering focus to a marketing and business focus. No matter what VP of Sales they hired, sales consistently failed to meet their quota. Competition in the market rose sharply.

Sales Hiring 257

Sales Hiring Data AWS Leadership 257

Chart Mogul

JULY 18, 2023

This way we managed to: Context ChartMogul receives millions of webhooks from various billing systems daily, normalizes and stores them in aggregated tables, and then presents subscription analytics as metrics and charts. A few years ago, ChartMogul was in hyper growth, which increased the volume of processed and stored data.

AWS Database Migration 52

AWS Database Migration AWS Data Software Review 52

CloudGeometry

APRIL 25, 2022

Proven best practices that help both finance & engineering teams In fact, it is entirely reasonable to ask about “Security and _” for almost any aspect of your SaaS application and platform. But’s all too common that neither engineering nor business management have the same visibility into the details of your cloud spend.

Enterprise readiness 130

Enterprise readiness Enterprise Technical Review Software Review 130

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Like none of that would be possible, we’ve got a very strong engineering and product team. We all see the positive effects of having a great engineering team. I’m sure it will be very like misunderstood those.

Scale 123

Scale Scaling CTO Hire Part-Time VPE 123

SaaStr

JULY 20, 2021

It’s a brutal, awful slog in the start. I would say, it’s always good to call out just how awful it is to be a founder, to be an entrepreneur, because that is a unique perspective that you bring to the board room that no one else shares. 3D graphics engines throughout middle school and high school. It’s brutal.

Underperforming Technical Team 239

Underperforming Technical Team Sales Hiring AWS Business Model 239

SaaStr

MAY 15, 2020

Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. I was an English business major in school, but I taught in the engineering, I was a [inaudible 00:04:08] in the engineering school. .

Sales Hiring 194

Sales Hiring Scale Technical Review Outsourcing Services 194

User Pilot

APRIL 21, 2023

To carry out product analysis, you need to track relevant product metrics , like Customer Acquisition Cost (CAC) and retention rate. Product analytics metrics you should be tracking There’s no product analysis without product analytics metrics. What metrics do you need to track? Their choice depends on your goals.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Onboarding Retention 98