SaaStr

SEPTEMBER 28, 2023

If you go back 10-15 years, when people ask about build vs. buy for the long-term, people would consider building their own data center if they were spending $100k/month on AWS. Today, companies spend over $10M/month on AWS — companies like Lyft, Pinterest, and Stripe.

Enterprise readiness 229

Enterprise readiness Payment Solutions Enterprise Payments 229

SaaStr

JUNE 4, 2022

Enough to pay some salaries and AWS bills, but it’s not that much. Yes, you now know how to make customers successful and happy now. But it is so slow. You have 2,000 customers now. But at $10/mo, that’s still just $20,000 a month. And each month, you barely add enough new revenue to hire just one of those great engineers you need.

SaaS 348

SaaS Headcount AWS Churn 348

SaaStr

MARCH 31, 2022

And it’s one of the three large cloud vendors that we all know: Microsoft, AWS, and Google. AWS’s marketplace has seen 1.5 But also it’s allowed us to get much closer to our provider, I mean, we host and run 100% on AWS, but pull data from everywhere. It was pretty easy to drive that from our side.

Scale 203

Scale Marketplace as a Service Cloud SaaS Payments 203

SaaStr

NOVEMBER 24, 2021

It includes leadership development courses, and responsibilities of managing and hiring one or two reps to get experience. . Pothole #4 – Promoting Your Best Salesperson to Manager. It’s a common occurrence in SaaS –– the highest-performing sales rep gets promoted to manage a team.

Sales Hiring 193

Sales Hiring Scale Compensation Sales 193

Intercom, Inc.

FEBRUARY 26, 2018

I highly encourage you to read his blog post and watch his talk. Our engineers also write a lot of Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Intercom’s backend infrastructure. This is a philosophy worthy of its own presentation. Google, Microsoft, Apple).

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

SaaStr

MARCH 31, 2024

” “I hated Katie at that company meeting, it was awful.” Katie Burke : So, I would encourage all of you to start now, thinking about the fact that homogeneity will be as viral at your company as any blog post you ever write. Jason Lemkin: So is 100 late with hindsight, when you look back at that blog post?

Part-Time CTO 262

Part-Time CTO CTO Hire CTO Coach CTO 262

SaaStr

AUGUST 10, 2023

They had open cores and created enterprise features around it to protect the business model until it got torpedoed by AWS early on. You’ll notice an evolution in how you approach customers, board meetings, and leadership. That would have been counterproductive. What are the benefits of building open source?

Scale 188

Scale Scaling Sales Hiring Cloud 188

SaaStr

NOVEMBER 9, 2019

But they are often just awful managers. You probably haven’t done it before. Turns out, first-time CEOs are often the most successful. Because they don’t know it’s impossible. Or at least, far worse than they are the second time. This means more employee churn, friction, drama than you need.

Sales Hiring 279

Sales Hiring Sales Recruiting AWS Churn 279

SaaStr

JULY 29, 2020

And I remember like AWS was growing really quickly. And at the time there was a big debate of, “Will big companies ever really use AWS?” And at the end of the day, that’s a leadership decision from founders of saying, “What kind of place do we want this to be for people to work?” As a team together.

Sales Hiring 172

Sales Hiring Outsourcing Services Scale Sales Recruiting 172

SaaStr

FEBRUARY 1, 2021

But not making the hire at all is pretty awful, too. A bad VP of Sales is a total disaster. The worst hire you can make (maybe a bad VP of Engineering is even worse, but we’ll put that aside for now). I think my net net advice is give on a lot, but there are two things you can’t give on.

Sales Hiring 273

Sales Hiring Part-Time VPE Scale Sales Recruiting 273

User Pilot

AUGUST 16, 2023

What’s more, data visualization tools allow them to communicate ideas clearly with stakeholders that may not be involved in product development directly, like senior leadership. Here are a few options Data warehouse – data warehouses like AWS Redshift enable you to consolidate your data in one place.

Data 80

Data Technical Review Government Data Analysis 80

Scytale

JANUARY 9, 2024

Leadership and management also state that they did not omit anything pertinent to the system from their customers. if they use AWS, then they’re not responsible for control of physical security of production servers hosting their customer data). Here’s what you can expect from each section.

compliance 52

compliance Software Review Systems Review Technical Review 52

ChurnZero

AUGUST 11, 2020

This is a guest blog post by Anita Toth, Chief Churn Crusher. . You and I both know how awful it feels to have someone disregard what we say and focus on their end goal instead. David Ellin, chief customer officer at Centric Leadership Strategies , recommends expanding relationships as much as possible: . This is shocking.

Retention 97

Retention Strategy Underperforming Technical Team Software Review 97

SaaStr

MAY 14, 2019

Mikkel : Well again, the public cloud, AWS, was the dominant leader. We are seeing platform shifts from how they traditionally run their infrastructure and services and business to seeing them run that stuff on AWS. Obviously that’s not really so relevant today. What kind of role do you think the rise of the public has paid?

Cloud 186

Cloud Sales Recruiting Scale AWS 186

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 100

Cloud Scale AWS Machine Learning 100

SaaStr

AUGUST 20, 2019

Sameer Dhokalia: It turns out if you do ask those two basic questions of 100 people in your business, you will learn an awful lot about what needs to be focused on. And that was an important shift, I think, for our leadership team. I did a whole blog post about it. That was perfect. I just believe that deeply.

Scale 132

Scale Acquisition Scaling Sales Hiring 132

Outseta

OCTOBER 30, 2020

If you see something you don’t like, you grit your teeth and carry on because the business is bigger than yourself and that’s what your leadership team decided. The other point here is if you’re a CEO, your board or investors or leadership team chose you to be the CEO and make these types of calls—it’s literally your job!

Leadership 62

Leadership Branding Business AWS 62

Intercom, Inc.

OCTOBER 1, 2020

But I remember I wrote a blog post back then, and even then when we were executing that, we knew it wasn’t perfect. And I remember writing a blog post about it, and at the end of the post, it said “If you’re reading this, it’s probably changed by now.” And even the six-year stuff was quite hand-wavy.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

But I remember I wrote a blog post back then, and even then when we were executing that, we knew it wasn’t perfect. And I remember writing a blog post about it, and at the end of the post, it said “If you’re reading this, it’s probably changed by now.” And even the six-year stuff was quite hand-wavy.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

SaaStr

OCTOBER 3, 2019

And those of us and those of you who are involved in these companies, even the successful ones look an awful lot more like this. They pioneered things like content marketing, thought leadership. I think this is the misconception that many people have, that a successful company is a smooth up and to the right journey from the beginning.

SaaS 144

SaaS Sales Hiring Scale Innovation 144

SaaStr

JUNE 3, 2020

And then I spent a year at Salesforce working on Marc Benioff’s extended leadership team, and really had a chance to learn how important trust can be, and also really learn from Salesforce, from Mark, how do you really build a global SaaS leader at scale? And that company grew very quickly. They can make donations for those charities.

Software Review 181

Software Review Scale Technical Review SaaS 181

SaaStr

JUNE 15, 2021

We’ve done a ton of terrific sessions with the Twilio leadership over the years, including 4 different deep dives with Jeff Lawson, CEO and co-founder. At the end of the day, Twilio still sells communications, AWS still sells servers, but the way we’re selling it is different than how it was done in yesteryear.

Scale 287

Scale Underperforming Technical Team Engineering Wireless 287

SaaStr

MAY 23, 2019

My contact information is on the blog, Kellblog.com. So I’m currently just blogging. ” And, of course, I mean look at all the stuff they’ve done since: AWS, Mechanical Turk, the fulfillment model. But leadership is about doing the right things. ” Send me an email. So let’s jump in.

Sales Hiring 119

Sales Hiring Underperforming Technical Team Scale Startup 119

Sales Hacker

OCTOBER 7, 2021

Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. I went through a VP of Sales Program with SaaSy Sales Leadership — the moment I realized I didn’t want to be a VP of Sales. She is a Speaker and Hostess for LinkedIn Live. What is one a-ha moment you’ve had in your sales career?

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

SEPTEMBER 12, 2019

.” So it’s not just me standing here telling you this, it’s not our content blog, it’s a bunch of really important companies that have done really great things recently. I actually enjoy doing my expense reports now, but expense reporting prior to Expensify was just awful. So what are they doing right?

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

SaaStr

JANUARY 28, 2020

And I remember being at that Dreamforce in 2009, which was awful. ” I’m like, that sounds awful. ” So we want to own it and be able to work with sales and sort of a servant leadership perspective, put them in a position to prospect. And every vendor was just staring at each other like the world’s dead.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

ProfitWell

SEPTEMBER 25, 2019

One of the most famous lines from Citizen Kane is, “It's no trick to make an awful lot of money, if that's all you want is to do is make a lot of money.” A donation page for independent blog “With a Terrible Fate,” showcasing its basic donation tier. If only that statement were as true as it seemed. Advertising.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

SmartKarrot

JUNE 30, 2022

However, the core business can swiftly deteriorate if the leadership team permits itself to become sidetracked. Companies frequently wait too long to implement new organizational structures and leadership, resulting in skilled executives leaving for better opportunities and customers switching to a rival brand.

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

SaaStr

OCTOBER 15, 2019

I think maybe once we saw the deck that they were using and it was pretty awful. When we first started doing this, we didn’t have a sales deck and so we just let them do their own thing. They gave a presentation to their boss. So now we give them a modified version of our deck so that they can use that to do that presentation.

Underperforming Technical Team 155

Underperforming Technical Team Sales Hiring compliance SMB 155

SaaStr

OCTOBER 25, 2019

Why does Liat reject the notion of “hands off leadership?”. I think in general it’s only fair to the team, especially to those top performers, for the leadership of that organization to address performance issues as soon as possible. I don’t think leadership is about pure delegation nor about micromanagement.

Sales Hiring 110

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 110

SaaStr

AUGUST 26, 2022

I’m going to get the numbers wrong, I think Amazon has 10,000 open positions out in AWS. That’s not helping the lack of hiring, and everyone that’s big is hiring like there’s no tomorrow. I think Azure’s like 7,000, Google. I think hiring is harder than ever.

Sales Hiring 209

Sales Hiring Scale Sales Recruiting Scaling 209

Sylvia Ng

FEBRUARY 17, 2016

Work across the stack: mostly Python/Flask, PostgreSQL, JavaScript (React/JQuery/Backbone) and working with AWS. Be a key decision maker and work very closely with leadership. Exposure to architectural patterns of a large, high-scale web application. JOB REQUIREMENTS – BUILD. Share your learnings. Wear many hats.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

SaaStr

OCTOBER 17, 2019

And we were using a solution from Amazon AWS… We had one big issue first, which was a number of regions they were supporting were not the same vendors. Like we have 15-16 region worldwide, but you may not want to use all of them, so you can control your costs. The geo distribution is done by the DNS.

Scale 124

Scale Scaling CTO Hire Part-Time VPE 124

SaaStr

MAY 21, 2019

78 times in the AWS … ADABAS was referenced in the Amazon press release and earnings announcement. Byron : Now, over the weekend, as some of us were watching kind of a snooze fest football game, maybe drinking a beer which apparently has corn syrup in it, who knew? Twice for retail.

Cloud 167

Cloud Scale Finance Retention 167

SaaStr

JUNE 25, 2019

Now, I have some background with luck because in between some long stints with other companies, seven years at Eventbrite and 15 years at Ticketmaster before, I spent five years of my life playing poker for a living and learned an awful lot about luck and positive outcomes as well.

Engineering 137

Engineering Part-Time VPE Sales Hiring Scale 137