User Pilot

JULY 27, 2023

In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Intercom, Inc.

SEPTEMBER 30, 2021

How can you develop the technology while making sure it really gets to the people who need it the most and has an actual impact on their lives? We’ve gathered a list of articles, videos, and podcasts you can check out: Back to school mental health toolkit. For her, this is one of the most pressing issues of our time.

Scale 223

Scale Artificial Intelligence Healthcare Technical Review 223

Sales Hacker

MARCH 22, 2018

In this article, I will summarize what I’ve learned about B2B sales outsourcing. Sales outsourcing agencies tend to outperform your own team with: Proven experience in exactly the sales functions they offer. Matching skills available in a scalable business model. You don’t want that kind of bad reputation.

Outsourcing Services 98

Outsourcing Services Sales Outsourcing Outsourced Development Scale 98

Sales Hacker

MAY 24, 2021

This article talks you, the reader, through ideation, creation, and then iteration of content. We get the best results when both the sales and the marketing teams’ content is based around the customers and their desired outcomes. Do they prefer to listen to podcasts, or would they rather read an article? Alex is the boss.

Sales 93

Sales Marketing Underperforming Technical Team Social Media 93

Baremetrics

OCTOBER 7, 2021

For example, if your conversion ratio is low, is that because your marketing team is bringing in poor leads, your sales team isn’t succeeding in converting high-quality leads, or your development team hasn’t put the best parts of your platform at the front for a successful free trial?

Payments 98

Payments Sales SaaS Payments Underperforming Technical Team 98

Baremetrics

NOVEMBER 9, 2021

Whether you’re an early-stage founder or you’ve built up an established B2B SaaS business, it's crucial to understand how valuations work and how you can prepare for an exit when the time is right for you. By the end of this article, you’ll learn how valuations work and how you can prepare for an exit when the time is right for you.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Totango

OCTOBER 2, 2020

Therefore, it is important to proactively deliver value with customer success best practices that work in both good and bad economic times, such as: Clear, Empathetic Communication. A business model dependent on new customer acquisition will struggle when companies inevitably try to slim spending down during a downturn.

Retention 118

Retention Underperforming Technical Team Customer Lifetime Value Churn 118

Neil Patel

FEBRUARY 15, 2021

Given it’s rather steep (but justified) price tag, we recommend this web host specifically for: Medium to large publishers WordPress websites that rely primarily on online sales Fast-growing startups Professional web designers and developers. The support team has an excellent knowledge base and can help you solve problems quickly.

Engineering 124

Engineering Technical Review Systems Review Software Review 124

ChurnZero

APRIL 27, 2021

In this article we will share some enlightening Q&A with our lead investors from our seed, Series A, and Series B funding rounds. Grotech Ventures is a team committed to helping creative and driven entrepreneurs build technology companies that last. Let’s hear what they each had to say. . ChurnZero raised a $2.5

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

ProfitWell

AUGUST 18, 2020

In this new business model, customers hold the power--they expect better service, better products, better experiences, and better prices from companies they purchase from. The risk to switch is so low that one survey found that 63% of DTC customers leave after one poor customer experience. The New Customer-First Paradigm.

SaaS Payments 111

SaaS Payments Payment Methods Outsourced Development Underperforming Technical Team 111

Neil Patel

JUNE 22, 2021

That’s a lesson for you when developing a sound content marketing strategy: when creating more landing pages, think strategically about keywords and build your content around the right ones. It enables you to develop content that speaks to each segment more effectively. Not too bad! Or, take a look at Copyblogger Media.

Content Marketing 145

Content Marketing Marketing Social Media Underperforming Technical Team 145

Neil Patel

APRIL 12, 2021

But, more importantly for you and me, Apple’s secrets for transforming casual purchasers into brand ambassadors can be applied to just about any business in any niche or industry. In this article, I’m going to reveal seven pillars of Apple’s world-famous marketing mix that you can adapt for your own business.

Strategy 143

Strategy Marketing Technical Review Social Media 143

User Pilot

FEBRUARY 17, 2022

You should read this article if you’re looking for a quick recap. Continuous discovery is the process of conducting small research activities through weekly touchpoints with customers, by the team who’s building the product. How to build a continuous discovery team ? The product team and the trio. the Design Lead.

Sales Recruiting 98

Sales Recruiting Underperforming Technical Team Interviewing Artificial Intelligence 98

User Pilot

OCTOBER 24, 2023

The power user curve is an analytics feature that helps teams measure user engagement. In this article, we explore how it’s different from other ways of tracking engagement and how you can benefit from it. To start with, a more detailed understanding of user engagement can help you choose the right business model for your SaaS.

Engagement 105

Engagement Underperforming Technical Team Trends Onboarding 105

Baremetrics

AUGUST 1, 2021

Acquiring customers for SaaS is a completely different ball game altogether than, say, for the traditional business models (think: eCommerce, for instance). In the SaaS industry, acquiring new leads through short-term marketing promotions will not cut it--which works as a killer strategy for the eCommerce business model.

Acquisition 98

Acquisition Strategy SaaS Underperforming Technical Team 98

Chart Mogul

OCTOBER 12, 2017

After several recent high-profile Mac apps pivoted to a subscription model, users are left feeling cheated. Developer MacPaw is planning to solve that, with Setapp - the first all-you-can-eat subscription service for Mac apps. So it’s not that we’re getting rich during the development period, and even richer after each update.

Payment Features 75

Payment Features Subscription Underperforming Technical Team Software Review 75

Frontegg

JUNE 17, 2021

As explained in the first part of this series, we clearly saw why Software-as-a-Service (SaaS) is the way to go when it comes to establishing self-serving applications that can be scaled up and developed fast(er). This article will dive into these exact specifics and introduce you to the best available options in the market right now.

ECS (Elastic Container Service) 97

ECS (Elastic Container Service) multi-cloud Kubernetes K8S orchestration (Kubernetes) EKS (Elastic Kubernetes Service) 97

Baremetrics

JANUARY 12, 2022

This article is one such list, where we take a deep dive into cash flow modeling for SaaS businesses and the software that can help you do it. Cash flow modeling is a necessary but complicated task. Thankfully there are many cash flow modeling packages out there to streamline cash flow modeling.

Payment Services 95

Payment Services Payment Methods SaaS Payments Payment Solutions 95

TriTuns

JANUARY 21, 2020

*This is an updated version of the article , “The Big Bold Future Of SaaS Growth Is Customer Success” that I originally published on Software Executive Magazine in May 2019. This is fundamentally changing your business model and your mindset. THE BROKEN SAAS BUSINESS MODEL. This is very bad news for SaaS vendors.

SaaS 71

SaaS Underperforming Technical Team Customer Success Business Model 71

TriTuns

JANUARY 21, 2020

*This is an updated version of the article , “The Big Bold Future Of SaaS Growth Is Customer Success” that I originally published on Software Executive Magazine in May 2019. This is fundamentally changing your business model and your mindset. THE BROKEN SAAS BUSINESS MODEL. This is very bad news for SaaS vendors.

SaaS 71

SaaS Underperforming Technical Team Customer Success Business Model 71

ChurnZero

JUNE 11, 2021

Customer health scores give Customer Success teams a deep understanding of a customer’s health and are a leading indicator that there may be an issue with an account or customer. If you do not currently use health scores, you can use this resource as a framework to set up scoring for your team.

Software Review 96

Software Review Systems Review Underperforming Technical Team Scale 96

User Pilot

MAY 11, 2022

You can use product usage data to develop an effective marketing strategy, improve products, retain customers , as well as to accelerate customer adoption. This article will walk you through each essential step of implementing user segmentation in SaaS products. Business Model. Curious to get more details? Job Titles.

SaaS 98

SaaS Underperforming Technical Team Onboarding Churn 98

User Pilot

JUNE 24, 2024

In this article, we discuss: Why you need a business growth strategy. Different types of business growth strategies. How can product teams choose the best strategy. How to develop a growth strategy. Why does your company need a business growth strategy? If so, you’re in the right place! It gets better.

Strategy 59

Strategy Underperforming Technical Team SaaS Onboarding 59

CustomerSuccessBox

SEPTEMBER 20, 2021

Our Top recommendations: Customer Success: How to Quantify the Impact of Bad-fit Customers. David and his blog cover topics such as the SaaS business model and Metrics, 9 steps to get to repeatable, scalable, and profitable growth, Time to Wow!, You’ll find a lot of interesting data-driven articles on their blog.

Customer Success 64

Customer Success Underperforming Technical Team Consulting Software Review 64

User Pilot

NOVEMBER 8, 2022

This article covers all you need to know to create a solid GTM strategy for your SaaS startup or B2B business model. A GTM strategy provides direction for all team members, reduces your product’s time to market, and helps you cut costs. And create goals for tracking your team’s success with the product launch.

Strategy 98

Strategy Sales Recruiting Scale Marketing 98

Baremetrics

MARCH 23, 2021

Then test, repetitively, your business model for what works. Now that you better understand how to handle your subscription business, you can apply this knowledge as you read this article. Both software companies have a document library, articles, a help center, email, a live chat window, and phone help.

Payment Services 69

Payment Services Payment Methods Payment Features Payments 69

User Pilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. This article will provide an in-depth look at the blue ocean strategy, including its origins, core principles, implementation, and measurement of success. But what exactly is it and why does it matter?

Strategy 90

Strategy Technical Review Business Innovation 90

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? Leveraging customer insights across your business.

Customer Success 177

Customer Success Scale Sales Hiring Strategy 177

Sales Hacker

OCTOBER 16, 2019

For several years, I ran account management at a marketing agency — a business model infamous for mismatched expectations and subjective quality of delivery. I’ve seen lots of good AND bad handoffs, and learned what to look for the hard way. A bad handoff can increase the customer’s time to ROI. Internal Handoff.

Underperforming Technical Team 60

Underperforming Technical Team Sales Outsourced Development Onboarding 60

User Pilot

MAY 30, 2023

Put simply, user personas impact your entire business model. In this article, we take an in-depth look at the user persona creation process. This manager wants to better understand how users use their product so they can align users’ needs with product development and increase business revenue.

Social Media 98

Social Media Interviewing Underperforming Technical Team Product Marketing 98

Chart Mogul

OCTOBER 3, 2019

The customer acquisition cost can help you create, measure, and improve a business model that will put your business on the path to profitability. You’re starting a new business. How about your business model ? Note: This article covers CAC in detail. Let’s play a little thought experiment.

Acquisition 52

Acquisition Startup Underperforming Technical Team Customer Lifetime Value 52

Baremetrics

APRIL 16, 2021

This capital should be used for product development and the people required to help you build it. Not so much in the Valley, but across the rest of the country, especially if you’re a SaaS business, not the case for B2C. While top-tier programs can certainly help you refine and accelerate your business. What it Takes.

Venture Capital 66

Venture Capital Technical Review Underperforming Technical Team SaaS 66

OPEXEngine

OCTOBER 5, 2021

Over the past decade, software has created tremendous value for investors and businesses, thanks largely to its transformative effect on the economy , its role in developing new cloud-based business models, and its ability to increase efficiency in operations. Four ways to drive value. Transform Ops to DevOps.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

SaaStr

JULY 8, 2020

When shelter in place started, the conversation we’ve had internally on our team is we have to think of ourselves as Navy SEALs, where we’re at base camp right now, and we’re going to train and we’re going to work on our playbooks and do our research. Personally, our team has been holding back a little bit.

Investment 183

Investment Technical Review Part-Time VPE Development Team Review 183

Natalia Luneva

JANUARY 13, 2021

However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Subscription Flow

NOVEMBER 24, 2023

In this article, SubscriptionFlow offers an ultimate tech solution for those who want to run their eCommerce business and need to make transactions from or to the South African region. However, in the case of a bad checkout experience, there are many other retailers for eCommerce customers to go to.

Payment Methods 59

Payment Methods Merchant Services Payments Payment Services 59

SaaStock

MARCH 29, 2019

This gives you four basic types of ideas: Scalable Growth: that’s the ideas you’re currently using as a foundation for your business model, they require a lot of company resources, but they’re tested and provide high ROI. Black Holes: these are ideas that take up a lot of company effort while offering poor ROI.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103