SaaStr

JANUARY 17, 2025

At SaaStr Annual’s AI Summit, we asked product leaders from some of the fastest-growing SaaS companies to share their insights on navigating the AI revolution while scaling multi-product strategies. As Hubert Palan, CEO at Productboard emphasized, “Don’t confuse AI-first with AI-only.

AI 261

AI Cybersecurity User Experience Scaling 261

SaaStr

JUNE 29, 2025

How a 20-year-old company found its second wind in the AI era TL;DR : Palantir just posted 39% YoY growth in Q1 2025, marking a stunning turnaround from the 13% growth trough of 2023. The AI Awakening Then something remarkable happened. Suddenly, in the AI era, that complexity became a feature, not a bug. What Changed?

AI 261

AI Artificial Intelligence Software Review Technical Review 261

SaaStr

JUNE 4, 2025

The 40% Problem: How AI Will Finally Fix Sales Coverage and Customer Face Time A wake-up call from HubSpot’s CEO Yamini Rangan on why your sales team is failing 60% of their accountsand how AI will change everything There’s a brutal truth about B2B sales that most founders refuse to acknowledge.

Scale 256

Scale AI Underperforming Technical Team Sales 256

SaaStr

DECEMBER 5, 2024

Software buying behavior has changed, and today we’ll share how you can leverage these changes to win in the age of AI. The three key areas to pay attention to: The promise of AI is dictating purchasing behavior. The promise of AI. And maybe it’s a way to stand out if everybody moves over to AI-based co-pilots.

AI 273

AI Software Data SaaS 273

SaaStr

MAY 29, 2025

At SaaStr + AI Summit 2025, Jason Lemkin and Kyle Norton CRO of $1B+ vertical SaaS leader Owner (where Jason is on the board) did a deep dive on AI in Sales today. The AI-Native CRO: How Revenue Leaders Must Evolve or Risk Obsolescence 4 Top Learnings for Revenue Leaders 1. AI Curiosity Is Now a Firing Offense to Lack.

Sales Hiring 239

Sales Hiring Underperforming Technical Team AI Scale 239

SaaStr

JULY 10, 2025

After less than 30 days with our AI SDR, we became the highest response rate on our AI SDR platform. #1. We’ve all gotten that terrible AI SDR email. These weren’t cold prospects — they were website visitors, past attendees, and folks who had engaged with us before. The upside? Now we do it once a week.

176

176

SaaStr

JUNE 24, 2025

ICONIQ’s latest report, surveying 205 GTM executives in April 2025 , reveals a market splitting in two: AI-forward companies pulling dramatically ahead while traditional SaaS companies struggle with flat growth, longer sales cycles, and declining conversion rates. The message is clear: The Age of AI isn’t coming—it’s here.

Scale 194

Scale AI B2B SaaS 194

SaaStr

MARCH 9, 2025

Navigating the AI Transformation Journey Calendly is taking a comprehensive approach to AI implementation across its entire customer experience – not just within the product itself. ” Bios: Steven Shu, Chief Product Officer at Calendly Steven brings over 8 years of AI expertise to Calendly. .”

AI 202

AI Scale Education User Experience 202

SaaStr

MARCH 7, 2025

CEO Amit was kind enough to join us at SaaStr Europa in June 2024 and talk about their approach to AI and more. Notably, Ask Anything, one of the most popular AI features, saw 400%+ year-over-year growth. Disrupt yourself with AI in SaaS and B2B. Well discuss all this and much more related to AI and SaaS at 2025 SaaStr Annual!

Engagement 219

Engagement Sales AI B2B 219

TechEmpower SaaS

MARCH 4, 2024

Generative AI is revolutionizing how corporations operate by enhancing efficiency and innovation across various functions. Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

TechEmpower SaaS

NOVEMBER 13, 2023

The point is, empty textboxes aren’t just intimidating, they can significantly impact user engagement and conversion rates. We could prompt Mark to enter descriptive keywords like “dedicated” and “engaging.” Now that AI is here to help, every textbox is an opportunity to help a customer through the challenge.

Generative AI 443

Generative AI Artificial Intelligence AI New CTO 443

SaaStr

MAY 9, 2025

SaaStr Annual + AI Summit 2025 is just around the corner , taking place at the San Mateo County Event Center from May 13-15, 2025. Thursday, May 15th promises to be action-packed, starting with an AI and Sales Kickoff at 9:00 am, followed by sessions with Anthropic and Cursor, and a Founder/VC Brunch.

AI Search 189

AI Search AI Artificial Intelligence Transportation 189

TechEmpower SaaS

OCTOBER 9, 2023

Artificial Intelligence (AI), and particularly Large Language Models (LLMs), have significantly transformed the search engine as we’ve known it. With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day. Strive for a balanced outcome.

AI Search 519

AI Search Artificial Intelligence Generative AI AI 519

SaaStr

MAY 27, 2025

Just disguised upsells, with no one on the call to actually help us: Customer Success Has Gone from The Customers Ally To Its Nemesis But AI is changing everything. Especially as AI takes over more and more of the sales process. No matter what else AI takes over, humans can always be the gap fillers here.

Onboarding 182

Onboarding Customer Success AI Scale 182

SaaStr

JUNE 6, 2025

G2 has its latest Buyer Behavior report out and while most of its take-aways are things we know or should know, it’s a wake-up call for anyone thinking AI isn’t important in their category: 🚀 Top 5 SaaStr Learnings from G2’s 2025 Buyer Behavior Report 1. Align sales comp with net revenue retention, not initial ACV 3.

AI Search 147

AI Search Technical Review AI Software Review 147

SaaStr

JANUARY 26, 2025

This wasn’t just an improvement it fundamentally changed how brands could engage with SMS marketing. Their patented TwAP technology that lets customers opt-in with a single click, automatically opening their messages app with a pre-composed text.

Technical Review 263

Technical Review Payment Solutions Scale Payment Services 263

SaaStr

APRIL 29, 2025

The ultimate gathering of SaaS and AI leadership is about to happen in San Francisco. SaaStr Annual + SaaStr AI Summit 2025! We’re bringing together the true founders, revenue leaders and product visionaries that are actually driving the next wave of AI first software. It’s days away now! Not talking heads.

AI Search 162

AI Search AI New CTO Scale 162

SaaStr

JULY 6, 2025

This extreme revenue concentration shows Figma’s ability to create significant value for mid-market and enterprise customers—a small number of deeply engaged accounts drive the majority of revenue, indicating strong product-market fit at scale and pricing power within larger organizations.

Software Review 266

Software Review Scale Systems Review Enterprise 266

SaaStr

DECEMBER 8, 2023

Hear the latest insights on AI from leading investor and SaaStr fan-fave, Tomasz Tunguz of Theory Ventures. LLMs are transforming the way people use software, and these AI and data-driven companies share first-hand how they’re seeing this change take place. AI expertise might take a couple hundred top AI researchers to train them.

Artificial Intelligence 309

Artificial Intelligence AI ChatGPT Software Engineering 309

SaaStr

MARCH 27, 2025

And 2024 was really good in B2B AI. And clearly, CFOs are still allocating budget to AI. Is Sales Engagement Back? Even with the tremendous growth in AI, the average number of apps per customer is flat. A bit more optimistic, but given the rise of AI, not necessarily in conflict with vendor consolidation: asd

Technical Review 272

Technical Review SaaS AI B2B 272

Buffer Resources

OCTOBER 15, 2024

We launched the AI Assistant in Buffer to help our users generate new content, repurpose existing posts, and develop endless new ideas. We set out to answer this question by uncovering our internal data on the average engagement rate of AI-assisted posts vs. non-AI-assisted posts. How is the content performing?

AI 126

AI Social Media Engagement Data 126

SaaStr

JULY 7, 2025

Proven S-Tier ROI: Real Case Studies Artisan AI: Immediate Pipeline Impact While Event is Still Live “We just closed our first deal from our SaaStr sponsorship (while it’s still happening), a $60k ARR deal. 1⃣SaaStr AI London -> Dec 2-3 '25 / [link] 2⃣SaaStr Annual + AI Summit -> May 12-14 '26 / [link] See.

Scale 216

Scale Outsourced Development Leadership AI 216

SaaStr

JULY 2, 2025

How AI is Changing Marketing (According to Someone Actually Using It) “Every single person on my team has dramatically transformed how they work. In team meetings, every person has to show what they’re doing with AI.” The lesson : Don’t try to reskill average performers for AI.

Sales Hiring 175

Sales Hiring Marketing AI Cybersecurity 175

User Pilot

OCTOBER 20, 2024

Onboarding gamification is the key to transforming a dull process into an engaging one. Where there are no actual rewards, it keeps the user engaged long enough to complete a task. The user engagement rate is low. These gamification features are also used to enhance overall employee engagement. Launching a new product.

Onboarding 102

Onboarding Engagement Software Review Retention 102

SaaStr

DECEMBER 4, 2024

At this year’s SaaStr Annual AI Summit, Akshay Sharma, Head of Pricing and Monetization at Miro , chats with a panel of experts, including Janie Lee, Head of Product at Loom , Alison Harmon, Head of Growth at OpenAI , and Carsten Holm, VP of Pricing and Monetization at Splunk, about their nuanced approach to pricing and monetization.

Payments 284

Payments Pricing Scale Revenue 284

Sales Hacker

JUNE 27, 2025

It’s a 340-slide deep dive into how AI is reshaping business, product, and go-to-market strategy. The GTM org is getting both smaller and smarter “AI will shrink org size and increase output.” At Harvey, <100 employees are supporting Fortune 100 legal teams with generative AI agents.

AI Search 89

AI Search AI Artificial Intelligence Scale 89

SaaStr

NOVEMBER 27, 2024

It’s dropped “Video” from its name as it has gone communications and AI-first: $4.7B Contact Center and Workvio (Employee Engagement) Products Are Growth Levers Today CEO Eric Yuan is the GM of the Contact Center business himself, and their Workivo acquisition of 2 years ago has worked well.

SMB 274

SMB Churn Enterprise Acquisition 274

SaaStr

APRIL 5, 2025

SEO: How Rupa Health Dominated Search with Programmatic SEO and AI Rupa Health invested heavily in search, aiming to own the top spots for specific lab tests and biomarkers. AI-Enhanced Content : By layering AI on top of metadata, Rupa scaled content creation, publishing 150 articles a month written by medical professionals.

Scale 229

Scale AI Search Sales Hiring Acquisition 229

SaaStr

NOVEMBER 10, 2023

Adobe has been developing with AI in its tools for almost a decade. Creativity In The Enterprise: When you look at the impact of generative AI and realize workflow is getting reduced and, in some cases, eliminated, what does that mean for peoples’ careers? This is where generative AI tech becomes profound.

VP of Engineering 317

VP of Engineering AI Social Media Generative AI 317

Buffer Resources

JANUARY 7, 2025

The right AI marketing tools will help you automate repetitive tasks, make data-driven decisions, and unblock your creativity. The shift to AI-powered marketing has been dramatic. According to Hubspot, 74% of marketers now use AI in their roles, compared to just 21% in 2023. The cool thing is you get a lot of control.

AI Search 122

AI Search AI Social Media Marketing 122

SaaStr

APRIL 14, 2025

It’s 50% about the intersection of AI + B2B, 50% about GTM in 2025+, and … 50% about helping you meet the best of the best! With a New, AI Demo Stage from 100+ Top AI Start-Ups! AI is transforming SaaS, and were dedicating two massive stages to the SaaStr.AI The SaaStr.AI Summit Is Back and Bigger.

VP of Engineering 204

VP of Engineering CTO Coach VPCs (Virtual Private Cloud) Scale 204

SaaStr

JUNE 13, 2024

Earlier this month, Gong’s CEO and Co-Founder Amit Bendov sat down with SaaStr Founder and CEO Jason Lemkin at SaaStr Europa 2024 to talk about all things AI and the lessons learned while scaling to billions. Back in 2015, Google AI beat the world chess champion easily. AI was starting to diagnose diseases better than doctors.

Scale 306

Scale AI Sales Underperforming Technical Team 306