Buffer Resources

AUGUST 16, 2023

We’ve shared a number of parts of Buffer’s business transparently over the years — and one piece we’ve always wanted to expand on is where your money goes when you pay for a Buffer subscription. and Pendo for customer communication and engagement.

Merchant Services 75

Merchant Services Payment Services Payment Features Payments 75

Blulogix

FEBRUARY 24, 2024

Revolutionizing Revenue: What is the Role of AI and Machine Learning in Agile Monetization? This blog post delves into how AI and ML are shaping the future of agile monetization, enhancing the way businesses approach billing, customer engagement, and revenue optimization.

Artificial Intelligence 52

Artificial Intelligence Machine Learning AI Search AI 52

Blulogix

FEBRUARY 19, 2024

This blog post delves into advanced strategies that can help subscription services foster deeper connections with their customers, thereby improving retention rates and fostering brand loyalty. Personalized content recommendations, usage tips, and targeted offers can significantly enhance engagement.

Retention 52

Retention Engagement Strategy AI Search 52

Neil Patel

SEPTEMBER 1, 2021

Artificial intelligence (AI) tools for media let you create content at scale in a previously impossible way and you don’t even need design experience to create something impressive. AI isn’t new. But, these sectors have only scratched the surface of AI capabilities. The KinetiX tech AI tool is free for personal use.

AI 145

AI Artificial Intelligence Scale Generative AI 145

Buffer Resources

OCTOBER 2, 2023

Meta + Facebook This was a particularly update-heavy week for Meta & Associates, as they held their Meta Connect 2023 conference and unveiled several updates aimed at enhancing user engagement and streamlining content sharing. For small business owners, this could open new avenues for customer engagement.

Social Media 92

Social Media AI Search AI ChatGPT 92

Blulogix

FEBRUARY 25, 2024

The dynamic nature of subscription services, coupled with the global reach of digital platforms, introduces unique legal challenges that require careful attention and strategic planning. This may involve consulting with legal experts specialized in digital commerce and subscription services.

Payments 52

Payments Payment Services Artificial Intelligence Payment Features 52

Andreessen Horowitz

APRIL 23, 2024

They discussed the wide-ranging implications that generative AI will have across fintech and how it will boost jobs, rather than replace them. Alex Immerman: If 2023 was the year of efficiency, 2024 is the year of generative AI. My general view is that every part of AI will be way better next year. It’s still not GenAI.

Payments 107

Payments Forecasting Payment Services Payment Solutions 107

User Pilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs). Why are AI and automation important?

AI 96

AI Customer Success ChatGPT Management 96

Unbounce

JUNE 15, 2023

Artificial intelligence (AI) has revolutionized the way we live. From virtual assistants to self-driving cars, AI-powered technology is transforming us into a more efficient species by automating mundane tasks, providing personalized recommendations, and helping us make informed decisions. AI is coming to search. GPT’ to you.”).

Artificial Intelligence 98

Artificial Intelligence AI Search AI ChatGPT 98

Subscription Flow

JANUARY 30, 2024

To encourage your customers to renew their subscriptions at the end of their term, a number of procedures and tactics are involved in devising your B2B SaaS renewal strategy. But becoming an expert in SaaS subscription renewal oversight can be difficult. AI is able to forecast a customer’s mood, desires, and likelihood of leaving.

SaaS Payments 59

SaaS Payments B2B Strategy Payment Services 59

Neil Patel

NOVEMBER 4, 2021

For most people without the required photo editing skills, this used to mean that image was a write-off, but today, AI image enhancer tools mean it can get a second lease of life. What Are AI Image Enhancers and How Do They Work? This can be as simple as uploading your image and letting the AI do the work. Let’s Enhance.

AI 104

AI Artificial Intelligence Social Media Machine Learning 104

Blulogix

FEBRUARY 27, 2024

Technological Innovations: Delving deeper into the role of AI, machine learning, blockchain, and other emerging technologies, the whitepaper explores how these advancements are revolutionizing billing, subscription management, and customer engagement. The whitepaper is available for you on BluLogix.com, no registration required.

AI Search 97

AI Search Machine Learning Artificial Intelligence Blockchain 97

User Pilot

APRIL 29, 2024

How can you use them for better customer engagement ? Try Userpilot and Take Your Customer Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is segmentation? In SaaS, segmentation surveys provide crucial insights that inform product development , marketing strategies, and customer engagement tactics.

Payment Solutions 91

Payment Solutions SaaS Payments Payment Methods Payments 91

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  In a nutshell, I want to generate engagement and grow my audience — could LinkedIn Premium help with that, too? It just might.

Technical Review 103

Technical Review Systems Review Sales Recruiting AI Search 103

SaaStr

JANUARY 31, 2021

“The Current State of SaaS Companies, Subscriptions and Retention with ProfitWell” A great update from a version of this data just after Covid hit. #3. “How to Use AI to Create Highly Engaging Enablement Programs with Zoom” How Zoom uses AI to turbocharge the quality of its sales enablement.

Scale 256

Scale Technical Review AI Sales Enablement 256

User Pilot

DECEMBER 18, 2020

Declining user engagement is a slippery slope to churn – every Product Manager’s greatest nightmare. Here’s a summary: Disengaged users are people who are still using your app but their activity has significantly dropped or they could be more engaged compared to other users. How to bring back disengaged users? No time to read?

Engagement 98

Engagement Strategy Underperforming Technical Team Social Media 98

User Pilot

APRIL 29, 2024

A good SaaS renewal strategy helps drive customer retention , increases the customer lifetime value , and improves your monthly recurring revenue. The renewal rate is calculated as the number of customers who renew their subscription divided by the total number of customers up for renewal at any given period.

SaaS Payments 80

SaaS Payments Business SaaS Payment Solutions 80

User Pilot

APRIL 30, 2024

Enhancing the user onboarding process with welcome pages , interactive tours, progress indicators, and targeted emails can significantly speed up user engagement and product adoption. Pricing model : Affordable or flexible pricing (such as subscriptions or tiered pricing) can make the product accessible to a broader audience.

Payments 74

Payments Payment Solutions AI Search Payment Services 74

Buffer Resources

OCTOBER 18, 2023

Now the social network lets you do everything from broadcasting to your followers to creating your own stickers with AI , with a host of new features only hitting the Meta-owned app in the last few months. In the desktop version of Insights, you’ll find an overview of your Reach, Engagement, and more. Love you, Lo-Fi filter.)

AI Search 127

AI Search Social Media AI Subscription 127

Blulogix

FEBRUARY 26, 2024

By BluLogix Team Envisioning a New Era of Business Success As we conclude our exploration of agile monetization platforms , it’s clear that we stand on the precipice of a significant transformation in how businesses approach revenue generation, customer engagement, and market adaptation.

Artificial Intelligence 52

Artificial Intelligence AI Search Machine Learning compliance 52

SaaStr

OCTOBER 20, 2022

Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and assemble solutions to any business challenge. ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses.

Scale 212

Scale compliance Healthcare AI 212

Blulogix

FEBRUARY 20, 2024

This blog post explores how technology underpins successful monetization strategies, transforming the way businesses approach subscription models, pricing, and customer engagement. Data Analytics and AI: Analytics and artificial intelligence are at the heart of understanding customer behavior and preferences.

Payments 52

Payments Payment Services Artificial Intelligence Technology 52

User Pilot

OCTOBER 5, 2023

Email marketing automation vs. growth marketing automation Email marketing automation empowers you to automate routine email marketing tasks, from delivering warm welcome emails to new users and nurturing leads through drip campaigns to rekindling engagement with inactive users. For example, imagine you have an invoicing software.

Scale 101

Scale Marketing Growth Marketing Payment Features 101

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  In a nutshell, I want to generate engagement and grow my audience — could LinkedIn Premium help with that, too? It just might.

Technical Review 61

Technical Review Systems Review Sales Recruiting AI Search 61

Intercom, Inc.

AUGUST 25, 2021

We’ve also been hard at work adding additional customer engagement features. With these improvements, you can discover deeper insights to help you optimize, personalize, and engage your customers, enabling you to hit your business goals and create a better customer experience. New features for better customer engagement.

Mobile 129

Mobile AI Search Subscription Payment Features 129

Buffer Resources

OCTOBER 23, 2023

Meta Broadcast Channels Feature Meta is testing Telegram-like broadcast channels on Facebook and Messenger, providing a new avenue for Pages to engage with their audiences. Use this feature to secure and manage your digital assets efficiently. Observe how this fee introduction impacts user growth and engagement in these regions.

Social Media 82

Social Media Payments Payment Services Payment Methods 82

User Pilot

FEBRUARY 25, 2024

In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer friction? Fear not, though! Let’s dive right in! Book the demo!

Scale 88

Scale SaaS Onboarding Engagement 88

User Pilot

APRIL 22, 2024

In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Offering personalized demos to show the product’s value and encourage deeper engagement. Incorporating gamification like badges and progress bars to make the user experience more engaging.

Customer Success 78

Customer Success Retention Software Review Customer Lifetime Value 78

Sales Hacker

MARCH 1, 2024

Learn through this example AudiencePlus , a platform that enables B2B marketers to build, engage, and convert audiences through owned media, used this very strategy. By the time they officially launched the product, they already had an engaged audience. As a result, 60-65% of AudiencePlus deals are sourced through events and content.

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

Intercom, Inc.

NOVEMBER 30, 2021

Reporting and AI-powered conversational insights. InMoment helps your team to keep an ongoing pulse on how your customers feel about your product or service so you can proactively drive retention, engagement, and advocacy. Subscription payment and management: Stripe. It includes: Live chat. Proactive messaging.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Totango

NOVEMBER 27, 2023

The report also explains that advanced technologies, like AI and machine learning, also enhance the efficiency and impact of CS teams by: Extracting actionable insights from customer data to prompt customer-centric business decisions. Offer self-service functionalities through community and knowledge centers. Upcoming renewals.

Trends 91

Trends Customer Success Machine Learning Artificial Intelligence 91

Subscription Flow

DECEMBER 12, 2023

SaaS companies mostly opt for the subscription business model. When offering subscriptions, it is not just customer acquisition but also the retention rate that contributes to the success of the business. CRM facilitates data-driven decision-making and improves customer engagement and happiness by centralising and organising data.

SaaS Payments 59

SaaS Payments Payment Services Scale Payment Solutions 59

Blulogix

FEBRUARY 15, 2024

How to Harness the Power of Digital Market Dynamics for Product Innovation By BluLogix Team Innovating Subscription Offerings in the Agile Digital Landscape The digital marketplace is an ever-evolving ecosystem, characterized by rapid changes in technology, consumer behavior, and competitive landscapes.

Innovation 52

Innovation Marketplace as a Service Tiered subscription models AI Search 52

Stax

JANUARY 3, 2024

Customer Relationship Management (CRM) features CRM functionalities help businesses to better understand and engage with customers. They are evolving to include advanced technologies like AI for predictive analytics and personalized customer interactions. Features like customer data collection (e.g.,

Point of Sale 88

Point of Sale Payment Solutions Payment Methods Payment Services 88

Totango

SEPTEMBER 1, 2022

Why Your QBR SaaS Model Needs an AI Makeover. The traditional fixed quarterly review is being replaced by real-time performance monitoring and artificial intelligence data analysis, enabling you to stay engaged with clients between scheduled reviews. First, we’ll examine what a SaaS QBR is and why they’ve become so important.

Technical Review 97

Technical Review Artificial Intelligence SaaS Software Review 97

DeepStream

JULY 1, 2020

It means that one has to deal with a multitude of invoices and payments that represent a transparency headache for managers overseeing the processes. Another 39 hours is spent chasing invoice exceptions, correcting errors, and discrepancies while a further 23 hours is wasted while responding to customer inquiries ( source ).

Artificial Intelligence 75

Artificial Intelligence Technical Review Payment Services Payment Methods 75

ProfitWell

MARCH 24, 2020

The subscription model is booming. Almost everything is sold as a subscription, from socks to razor blades, and of course software. Without further ado, let's look at nine subscription-based companies absolutely nailing it in 2020. What is a subscription company? So why the subscription business model?

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Subscription Payment Features Payment Methods Payments 72