Subscription Flow

JANUARY 30, 2024

SaaS renewal management’s primary goal is to increase customer retention and in turn, recurring revenue growth. To encourage your customers to renew their subscriptions at the end of their term, a number of procedures and tactics are involved in devising your B2B SaaS renewal strategy.

SaaS Payments 59

SaaS Payments B2B Strategy Payment Services 59

Subscription Flow

DECEMBER 12, 2023

In this article, we are going to go into details so that the best CRM for B2B SaaS can be found. Dynamics of SaaS Businesses Companies are more conscious when they are looking for CRMs for SaaS companies. Coming towards another very important factor that changes the scenario for SaaS companies is the customer retention rate.

SaaS Payments 59

SaaS Payments Payment Services Scale Payment Solutions 59

User Pilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Let’s dive in!

AI Search 98

AI Search AI Payment Solutions ChatGPT 98

User Pilot

APRIL 29, 2024

How can you use them for better customer engagement ? TL;DR Segmentation is a process of grouping customers by shared characteristics. Customer segmentation enables teams to better understand customer needs and pain points and deliver personalized product experiences t o accommodate them. How do you create a segmentation survey?

Payment Solutions 95

Payment Solutions SaaS Payments Payment Methods Payments 95

User Pilot

JUNE 30, 2023

Content localization is absolutely essential for SaaS companies. It enables them to reach audiences across the globe to drive market expansion and product growth. Our article provides guidance for SaaS teams on how to effectively localize their content. The process includes translation. Let’s get right to it.

SaaS Payments 91

SaaS Payments Outsourcing Services Payment Solutions Payment Services 91

User Pilot

DECEMBER 7, 2023

It will also guide you through uncovering and harnessing these insights in your SaaS business. Using these insights, businesses can create resilient growth strategies around their customers, products, or services. You can then use these AI insights to proactively engage at-risk customers with personalized interventions.

Payment Methods 100

Payment Methods SaaS Payments Data Payments 100

User Pilot

DECEMBER 19, 2023

SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth.

SaaS Payments 91

SaaS Payments Management Customer Lifetime Value SaaS 91

How To Buy Saas

APRIL 10, 2024

Let’s explore the list of the best WhatsApp chatbot tools that have been helping me enhance customer engagement and significantly streamline business communication. AI Chatbot enhances customer engagement with automated messages. Enables you with bulk contact list storage. Enable bulk messaging.

Payment Services 40

Payment Services SaaS Payments Payment Methods Payments 40

OpenView Labs

DECEMBER 21, 2020

Every year we ask the OpenView network to weigh in, and this time around many folks unsurprisingly made predictions around a trend most of us in SaaS had to adapt to (and, to be honest, are still figuring out) in 2020: remote work. SaaS companies will evolve their products and messaging to support a fluid hybrid working model—office/home.

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User Pilot

OCTOBER 15, 2023

Conversion rate is one of the most important metrics to track in SaaS, and that’s why conversion rate optimization is an essential focus for growth in any business. TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. What is the SaaS conversion rate?

SaaS Payments 101

SaaS Payments Payment Methods Payment Solutions Payments 101

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Split-test your upsell pop-ups to maximize expansion revenue.

Onboarding 86

Onboarding SaaS Payments Payment Services Payment Solutions 86

Blulogix

FEBRUARY 25, 2024

The dynamic nature of subscription services, coupled with the global reach of digital platforms, introduces unique legal challenges that require careful attention and strategic planning. Compliance with anti-fraud regulations involves adopting secure payment processing technologies and monitoring transactions for suspicious activity.

Payments 52

Payments Payment Services Artificial Intelligence Payment Features 52

Techsnyder

MAY 2, 2021

Needless to say, SAAS (Software As A Service) is the buzzword in the software market today across domains and no discussion in IT corridors is complete without mention of SAAS. Banking and Financial services (BFS) are no different to this magic Sauce called SAAS which will make the software sell like peanuts.

Banking 52

Banking SaaS Payments Payment Services Payment Solutions 52

User Pilot

MARCH 5, 2024

You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth. How easy is the integration process? AI analytics : Draw quick conclusions from your data visualization with Userpilot’s AI-powered analytics. Userpilot funnel analysis.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Payment Methods 52

Buffer Resources

AUGUST 16, 2023

Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs. Stripe payments make up 98.5 Stripe payments make up 98.5 Google and Apple payments make up 2.5%

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Merchant Services Payment Services Payment Features Payments 75

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. " Her favorite example of a B2B brand putting this mantra into practice is the payments infrastructure provider Paddle and their content marketing project Paddle Studios. 

B2B 111

B2B Technical Advisors SaaS Payments Underperforming Technical Team 111

User Pilot

APRIL 30, 2024

There are many SaaS products , but knowing that, how do you choose the best? This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

SaaS Payments 86

SaaS Payments Payment Services Payment Methods Payment Solutions 86

How To Buy Saas

JANUARY 4, 2024

5 Claude AI Free Trial $20/Month 4.9/5 5 Bard AI Free Free 4.8/5 5 Bing AI Free Free 4.9/5 5 Copy AI Free Trial $36/Month 4.7/5 This lack of contextual understanding often leaves users feeling unheard and dissatisfied, hindering the potential benefits of AI-powered conversational interfaces.

ChatGPT 40

ChatGPT Software Review Payment Methods Artificial Intelligence 40

User Pilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? Here’s a user flow example depicting the user journey from login to successful credit card payment. For a B2C company like Spotify, they’ll need a music app user flow, an e-commerce payment flow, and so on. User flow example. Here are the steps to follow: 1.

Payment Solutions 103

Payment Solutions Payments Software Review SaaS Payments 103

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

How To Buy Saas

JANUARY 12, 2022

5 Sidekick AI Free Plan $15/Month 4.2/5 Apptoto is an appointment reminder and messaging service that integrates with existing calendars, extracts contacts, and delivers appointment and follow-up reminders to clients through SMS text, email, or voice call to ensure they arrive on time and prepared. 5 apptoto 14-Days $29/Month 4.6/5

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. " Her favorite example of a B2B brand putting this mantra into practice is the payments infrastructure provider Paddle and their content marketing project Paddle Studios. 

B2B 55

B2B Technical Advisors SaaS Payments Underperforming Technical Team 55

How To Buy Saas

MARCH 14, 2024

This will not only help improve customer experience, but also improve your engagements, and boost sales and conversions. From maintaining the best quality of products and services, customer acquisition and retention, maintaining the flow of funds, to managing employees, the daily chores of entrepreneurs are never-ending.

Payments 52

Payments Payment Solutions Payment Methods Business 52

Sales Hacker

MARCH 30, 2021

They’ve built a new process of guided selling, which Neil discusses during the show. How Revenue Grid enables smarter selling. Guided selling and engagement. Today’s sponsor is Outreach , the number one sales engagement platform. We’ve also created guided selling and engagement. powered by Sounder.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

How To Buy Saas

APRIL 4, 2023

How chatbots work Chatbots are AI-powered software that can simulate human conversations and provide instant responses to customers. Conversational chatbots use artificial intelligence (AI) and natural language processing (NLP) to understand and respond to user inputs in a more human-like way. Let’s find out.

Payment Methods 52

Payment Methods Payment Services Payment Solutions Payments 52

Intercom, Inc.

MARCH 16, 2021

For example, with Intercom you can: View AI-powered suggestions to see the topics your customers are writing in about most. There’s nothing more exciting than when a new customer signs up for your product or service. That’s especially true if your product or service is a little more complex. Onboard new customers.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

User Pilot

DECEMBER 2, 2019

More and more SaaS companies are starting to realize how important it is, and so they’re investing more time and effort into it. They enable your CS team to identify which customers require more assistance, or where there’s opportunity for upsetting. Userpilot — For driving customer engagement. Product usage tracking.

Customer Success 75

Customer Success SaaS Payments Payment Solutions Scale 75

ChurnZero

JANUARY 4, 2019

We’ll see more applications of AI in Customer Success, but these will mostly be behind-the-scenes. As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019. Articulates clearly what the customer needs to do to onboard and adopt your service for success.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I Set up a demo or try it out for yourself. Jump to video.

Scale 130

Scale Sales Payment Methods Merchant Services 130

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. But not all SaaS products are alike. Other types of SaaS are relevant only to companies in specific industries.

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SaaS Payments Payment Services Payments Payment Solutions 88

CustomerSuccessBox

APRIL 3, 2022

Emails are a direct line of communication with your customers, and if they are engaging, they can drive them to valuable material. A great welcome email improves customer engagement and retention. CustomerSuccessBox is a customer success platform that helps high-growing B2B SaaS companies reduce churn and grow their recurring revenue.

Customer Success 52

Customer Success SaaS Payments Payment Methods Payment Services 52

SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a community of top SaaS companies that spans all the way from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6.

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SaaS Payments Merchant Services Payment Solutions Payments 271